Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 0900203 | 03/14/2003 | 10002279 | Engine stumble and/or misfire - malfunction indicator lamp illumination. *tt | 08/20/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 10/01/2006 | 71000 | 1 | |
| Engine stopped running while i was at 55mph on a rural road late at night. had car towed to dealership that i bought car. timing belt and guides eng due to sludge build up. i had the oil changed every 3,000 miles from when i bought it. dealership could not find sludge but was told this was the problem. had repairs done after continual complaints took 5 months to get car repaired. 5 months later and 10,000 miles the engine goes again. at 21 this car sits in my dad's driveway rusting. replacement parts could not be located. replacement of engine i can not pay for. chrysler will not help. i've had better help from my dog! *tr | |||
| 02/18/2006 | 65000 | 2 | 10/30/2001 |
| 2.7 chrysler motor. the timing gears and belt were replaced by marketplace chrysler suzuki inc around 65000. then the motor develops a lower knock. the same dealership then says chrysler made a bad motor and it will cost $3200 for a new motor. will chrysler own up for their failure ? and put a new motor in my car free of charge. *jb | |||
| 09/01/2006 | 103500 | 1 | 06/01/2006 |
| Dt*: the contact stated the vehicle lost oil pressure causing the oil light on the dashboard to illuminate. when the transmission was put into a gear from idle, the vehicle accelerated roughly. the contact expressed concern that the engine would fail completely. | |||
| 10/10/2004 | 60000 | 1 | |
| While traveling the vehicle shut down. the consumer had to have the vehicle towed, and it was discovered, the engine is defective and needs to be replaced. *nm | |||
| 04/12/2004 | 86000 | 1 | |
| Consumer was driving at 30 mph when he heard a noise. vehicle suddenly stopped while coming to a traffic light. vehicle was towed to the dealer, and the engine was found to be defective.*ak | |||
| 10/12/2004 | 73000 | 2 | |
| There was a loud knocking coming from the engine. consumer proceeded to the shoulder of the road, turned the vehicle off and on and the noise was still there. vehicle was towed, and the engine was found to be defective.*ak | |||
| 11/24/2004 | 26000 | 1 | |
| While driving at unknown speed engine seized and the vehicle stalled. consumer managed to pull over, and had the vehicle towed. dealership repaired the problem. *ak | |||
| 02/10/2004 | 54000 | 1 | |
| Engine stopped while driving at 55 mph. vehicle was taken the dealer, who stated engine needed to be replaced.*ak | |||
| 10/06/2004 | 69982 | 1 | 03/16/2001 |
| Oil light came on without any other warning. stopped car to check oil and it was full. car would not start. called dealer and told him what happened, they asked for oil change receipts even before the saw the car. towed it to dealer who charged $230 to take engine apart so the extended warranty company could come in to see it. they denied the claim because of lack of maintenance. i bought the car used and it had 21,000 miles on it. the first time i took it to have the oil changed they told me it had sludge. i paid to have the engine cleaned and changed the oil every 3,000 to 4,000 miles myself after that. when i called chrysler to see about them covering it i was greeted with the person telling me i should have taken my oil pan off to check for problems hen i changed my oil. he told me i was full of s**t when i told him no one does that. after that comment i asked to speak to his supervisor and was told to go f*** myself. i tried filing a complaint with the better business bureau and was told they couldn't do anything about chrysler's customer service people and unless i could provide them with receipts they could file a complaint against chrysler either. is everyone in detroit in on this conspiracy? now i am stuck owing $5,500 on a car i can't drive or sell. i called a junk yard about selling it to them and they said the best they could do would be $600. the man said he gets about 3 calls a week about the intrepid either someone getting rid of one or looking for an engine. so here the car sits in my garage while i try to find something to get me back and forth to work. *ak | |||
| 06/20/2003 | 41520 | 1 | |
| While driving vehicle started slowing down. after a short distance vehicle cut off. after being towed, the cam shaft sensor was found to be defective.*ak | |||
| 01/02/2004 | |||
| The vehicles engine light came on. the consumer took car to the dealer and the replaced the oil sensor, mechanic says the vehicle needs a new motor. please describe further. | |||
| 02/07/2004 | 77000 | 1 | 03/10/2001 |
| My 2000 intrepid with only 77,000 has a blown engine. there was no warning lights, and only driving 15 minutes loud knocking noises ocurred which i pulled over to investigate and then could not restart the car. after towing to my mechanic, he advised me my engine was so hot he didn't know how it didn't start on fire. the repair cost is $6000 which i still owe $5000 for the car. we did all the required maintenace such as oil changes, filter changes, etc. there is no reason for such a vaulty motor to be allowed and with 89 complaints on this web site alone plus all the motors complaints there must be out there,something needs to be done here. i am sure if someone contact every chrysler's customer of these 2.7 liter motors i am sure there would be a class action suit. please advise me on how to have my motor repaired by chrysler. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 12/08/2004 | 77620 | 1 | |
| Engine began making loud noises, took to wildle dodge chrysler who informed me that the engine is knocking, sludge, noisy, and that i need a new engine. at 77,620 miles, and still owing $4300 in the vehicle, i did not feel i should have to spend $5000 for a new engine. when we called the manufacturer, they stated that i did not regularly change my oil causing my own problem. i was very frustrated at that accusation since we did change the oil regularly, we just didn't have all the receipts to prove it. i don't understand how chrysler can get away with this since there are over 400 customers that this happened to. they should be ashamed. *tr | |||
| 05/01/2008 | 180000 | 1 | |
| 2000 intrepid 2.7l engine started with frequent oil loss starting at 1.5l between oil changes and ending at nearly 6l between oil changes. no signs of burning, or leaking, and no oil was found in the coolant. then a noise could be heard in the engine a, rattling noise, engine quit before noise could be diagnosed. a few weeks later it was discovered that the cam sensor was out, replaced it car run. the noise persisted and was diagnosed as the crank bearing was shot. the engine failed critically shortly after. 1998 concord, purchased to replace intrepid, engine already failed and was replaced with a new engine from chrysler by the time i bought it the new engine had roughly 85 000 km on it. this concord has a complete service history through our local mechanic since day of purchase in 1998. the previous owner kept up to date on all oil changes up and until i received the vehicle. i have been driving the vehicle for about 1 or 2 months and recently had its oil changed at the 6000km mark. only a day or 2 ago the car on start up has been making a rattle noise for about 2 sec then stops. that means i have between 2 cars seen 2 2.7l catastrophic failures and am probably going to see a third. one i could admit to maybe being my fault in some way, 2 is defiantly stretching it, 3.... there is a problem and its not the fault of the consumer, something needs to be done. chrysler needs to resolve this issue for all impacted customers. *tr | |||
| 01/07/2005 | 79000 | 2 | 04/02/2004 |
| Engine failure due to oil sludge; engine had to be replaced by the dealer at a cost of $3500. *jb | |||
| 12/26/2005 | 75895 | 1 | |
| Dt*: the contact stated while driving wife heard a knocking sound in the engine. several minutes later when stopping at a red light the vehicle stalled and would not restart. the vehicle was towed to an independent repair shop. diagnostic testing was performed. the repair personnel confirmed the engine was filled with sludge and the engine would have to be replaced. *ak | |||
| 04/23/2005 | 128000 | 1 | 05/08/2003 |
| Dt: while driving to work in the early morning the car quit without warning. vehicle was towed home, and it was discovered that the engine blew up. the local dealer called and confirmed this. no repairs have been made. *ak | |||
| 04/10/2005 | 59000 | 1 | |
| While driving at approximately 55 mph, without warning, the timing chain broke causing the engine to seize. owner had the vehicle towed to an independent garage. provide further details. *jb | |||
| 03/28/2005 | 76000 | 1 | 01/01/2002 |
| While driving on a back road at 30 mph vehicle shut down. after towing the vehicle home, made contact with the tow driver, and was told that engine blew out. *ak have not had car repaired due to cost on a new motor and labor. there are numberous reports of the dodge intrepid that have the same problem blown motors, but dodge doesn't want to fix them. *bf *nm | |||
| 01/11/2005 | 91000 | 1 | |
| The consumer was backing out of the driveway, when the engine locked and would not restart. the vehicle was checked and oil sludge was found in the engine. *jb | |||
| 12/18/2004 | 71747 | 1 | |
| Engine was replaced because of a sludge build up. vehicle was making a noise. consumer took the vehicle to the dealer, and the engine had a sludge build up. | |||
| 11/15/2004 | 89000 | 1 | 02/15/2002 |
| While driving, the consumer heard a rattling sound. the consumer took the vehicle into the mechanic and was told the engine was defective. the consumer proceeded to drive the vehicle home at 15 mph and the engine shut down. *jb *tc | |||
| 11/18/2004 | 72000 | 1 | 10/13/2003 |
| The consumer was on the freeway going 65 mph when the engine stalled. the consumer made it across five lanes and the vehicle stopped and was eventually towed. the engine was defective because sludge was found in the engine. *jb. *ak | |||
| 10/13/2004 | 93000 | 1 | |
| While attempting to make a left turn onto the freeway vehicle stopped. vehicle was towed, and it was discovered that engine was defective.*ak | |||
| 10/14/2004 | 69982 | 1 | 03/17/2001 |
| Sitting in traffice when oil light came on. immediatly pulled into parking lot and turned off car. blown engine. company said it was due to sludge in engine even though i changed the oil regulary. called chrysler about the warrenty and they refuse to replace it because of lack of maintanance. was treated rudly and cussed at by thier customer service rep. can't afford the 6500 dollars to replace it.*ak | |||
| 09/13/2004 | 50300 | 1 | 04/29/2000 |
| This is not a safety issue, it's an expense & aggravation issue. i bought a 2000 chrysler (made in canada) intrepid from a local chrysler dealer. i have less than 51,000 miles on it and the engine is destroyed. two repair garages have told me the 2.7 ltr engine in these cars have been faulty. i called chrysler's home office today. there is no extended warranty and they are offering no reimbursement. a remanufactured engine was estimated at almost $5,000. i would like to know if there is a class action suit against chrylser re: this engine at this time and how i would go about joining in it, if so.*ak | |||
| 06/02/2004 | 100000 | 1 | |
| Consumer complained about engine problem. sludge was found at the base of the engine. consumer feared that the engine will stop working. consumer stated that the vehicle was being properly maintained. *ak | |||
| 03/12/2004 | 60255 | 1 | 03/12/2004 |
| When driving the vehicle there was a knocking noise. the consumer is concern that a rod may break in engine and cause the engine to lock up. the dealer has been contacted. please provide any further information. *nm | |||
| 03/25/2004 | 51000 | 1 | |
| While driving 45 mph, the oil pressure gauge went down and suddenly the engine stalled. the vehicle was towed to the dealership. the technician indicated the engine stalled because of poor maintenance. *jb | |||
| 03/23/2004 | 35600 | 1 | |
| While driving at 65 mph oil pressure gauge went down and suddenly consumer heard noise coming through the engine. vehicle was taken to the independent shop and service technician determined engine needed to be replaced. *ak | |||
| 02/17/2004 | 150000 | 1 | |
| At any speed consumer heard a rattling noise coming from the engine compartment. dealer examined the vehicle and found a build up of sludge in the engine. replaced the engine. *ak | |||
| 02/09/2004 | 79000 | 1 | |
| While driving 55-60 mph engine dropped to 30 mph. consumer was able to pull out of the road where the vehicle stalled. vehicle was towed to the dealer, and mechanic determined engine needed to be replaced. *ak | |||
| 12/05/2003 | 70000 | 1 | |
| While driving at 35 mph and without any warning engine stalled. vehicle was taken to independent shop, mechanic indicated engine had a lot of sludge and needed to be replaced. dealer stated it was consumer's fault due tom poor maintenance. *ak | |||
| 1 | |||
| Upon starting vehicle consumer heard a rattling noise from under the hood. without any indication vehicle stalled/ shut down. dealer told consumer that the engine needed to replaced. *ak | |||
| 56000 | 1 | 11/01/2000 | |
| Sludge problem in engine of 2000 dodge intrepid. *mr the consumer was told that a new engine was needed. the consumer had taken the vehicle in for routine maintenance/oil changes. the consumer had heard engine knocking. *scc *jb | |||
| 07/25/2003 | 1 | ||
| Consumer took vehicle into the dealer for engine noise, dealer stated needed to replace engine. *ak | |||
| 05/06/2003 | 1 | ||
| The vehicle stalled, which caused the consumer to pull over abruptly. *jb | |||
| 04/10/2003 | 60500 | 1 | 03/15/2001 |
| The tensioner unit on the timing chain caused the timing chain to fail completely, causing engine failure to the tune of $2,100.00. only 60,500 miles on vehicle. also had cam sensor replace two days prior to the failure of the timing change, cam sensor cost was $205.00.*jb | |||
| 03/08/2003 | 64222 | 06/20/2000 | |
| I own a 2000 chrysler intrepid v6-2.7 liter vehicle. at 57,442 miles i noticed a ticking noise coming from the engine of the car. the dealership i purchased the car from diagnosed the engine noise as a non-compressing or extending timing chain tensioner. the tensioner was replaced and the cost was covered under my 60,000-mile warranty. last week i noticed the same ticking noise while i was driving the car. before i could reach a safe destination the car engine completely stopped running at 64,222 miles. after coming to a stop the car would not start again. i had the car towed to the dealership to be looked at and told the service advisor i heard the same timing chain noise that occurred at 57,442 miles. the dealership service advisor stated that they were able to start the car for a short period of time and also checked the engine oil. the service advisor informed me that i would need a new engine at a price of approximately $6,700.00?! i asked the service advisor if a diagnostic test was performed and he said | |||
| 01/24/2003 | 58340 | 1 | 02/13/2002 |
| Timing chain broke and valves were damaged, which (according to mechanics) virtually is unheard of on such a late model car. not only are mechanics refusing to repair the problem (because of the type of engine), they are saying i will probably need a new engine (upwards of $3500 in cost). several mechanics expressed that they have seen several people with this problem who have the 6 cylinder, 2.7 liter engine on this year, make and model of car. basically, i was told that working on this problem with this type of car is a big headache, and they won't touch it. why hasn't this problem been recalled? | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 03/10/2007 | 63000 | 1 | 09/26/2006 |
| Going down road the motor locked up. *tr | |||
| 02/09/2005 | 60000 | 2 | 02/08/2005 |
| Bought car used from dealership, next day car ran out of gas, guage registered over quarter full, took to dealership, was supposedly repaired, 5 days later ran out of gas same place on fuel guage(just over a quarter tank), took it to dealership, has been in the shop for 4 days so far, hopefully they'll fix it this time. much inconvenience, loss of work. but dealership has covered all repairs. worried about oil sludge problem. *ak | |||
| 07/03/2004 | 120000 | 1 | |
| While driving on the freeway vehicle completely shut down. consumer had the vehicle towed to a repair shop. there, it was discovered that the engine had a build up of sludge, and the check engine light came on and stayed. *ak | |||
| 05/03/2004 | 53000 | 5 | |
| Consumer stated that 2.7 liter engine caught on fire. consumer was driving and noticed the smoke under the engine. consumer opened the hood and the engine was engulfed in flames. there was evidence of motor oil all over the engine. vehicle was towed to the dealer, who insisted after an inspection that vehicle was fine. however, the vehicle had serious engine problems. consumer's insurance company refused to assist stating that this problem was the manufacturer's fault. consumer contacted the manufacturer, and was told that warranty expired. this vehicle had only 53,000 miles, and became totally useless. *ak | |||
| 01/09/2003 | 50000 | 1 | 10/01/2001 |
| The oil lamp came on while sitting at a stoplight, the engine tachometer read below 500rpm and the vehicle was up to temperature. once the vehicle accelerated through the light the oil lamp turned off. at the next stoplight the oil lamp again came on under the same conditions. after this the vehicle seemed ok. a few days later the oil light came on under the same conditions. an appointment was then made to have the vehicle serviced. before taking the vehicle in to the dealership the engine was started and made a light ticking noise. this noise did not continue after the engine was shut off and allowed to cool down overnight. the vehicle was towed to the dealership for fear of damaging the engine further. the dealership found that the oil sending unit was not working properly, and also was leaking oil. they found no problems with the oiling system and assured me that the oil pressure and volume was within chrysler's specifications. the dealership replaced the oil sensor for time and material being the vehicle was out of waranty. on the way home from the dealership the engine started making a very loud knocking sound although the oil lamp was not on. the car was then taken to a local repair shop and the timing chain tensioner was found to be stuck allowing slack in the timing chain. after replacing the tensioner with a new tensioner from the dealership and reassembling the engine, the knocking noise was noticibly quieter but still indicated a problem. (note: the engine made no knocking noise at all when cold, it only knocked when up to temperature) the repairman contacted a contact at a different dealership and was informed off of the record that they also had an intrepid in for the same thing, and they had to also replace the timing chain and timing chain guides to rid the vehicle of the knocking sound when up to temperature. the vehicle is curently at the repair shop waiting for the additional parts to see if this remidies the problem. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 10/05/2005 | 1 | ||
| Timing chain of 2000 chrysler intrepid broke while traviling at highway speed on m84 between saginaw and bay city. *nm | |||
| 04/10/2005 | 3 | 04/08/2005 | |
| Dt: contact states when she starting the vehicle there was a loud noise. the dealership said it was the oil gasket, alternator idler pulley, and the air conditioner idler pulley. she has not contacted the manufacturer. she contacted dealer about the extended warranty. they stated the parts for her vehicle was not covered by her warranty. the dealership will repair the vehicle at contact's expense. *ak | |||
| 02/03/2004 | 65000 | 1 | |
| While driving timing belt failed and damaged the engine. vehicle was taken to the dealer, and technician replaced the engine at consumer's expense of $7,500. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 01/01/2003 | |||
| While driving, vehicle's engine died without warning. dealer notified. please provide additional information. ts | |||