Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, HYDRAULIC - FLUID
DP04007CHRYSLER GROUP LLC10/13/200410/27/2004FUEL RAIL, BRAKE FLUID, CHASSIS
 On september 5, 2004, mr. robert galenty of iselin, nj, petitioned the agency to conduct defect investigations of certain model year (my) 1993-1997 vehicles produced by daimlerchrysler corporation.his petition identified three issues of concern: 1) fuel leaking from the fuel injector rails; 2) brake fluid contamination resulting in brake failure; and 3) susceptibility of the vehicle frame to damage while the vehicle is being towed.mr. galanty alleged that his 1996 dodge intrepid had each of these three problems.concerning fuel rail leakage, daimlerchrysler commenced a recall (98v-184) of approximately 722,600 vehicles to address engine fuel rail leaks that could lead to a fire, including those vehicles cited in the petition and the petitioner's 1996 dodge intrepid.on october 7, 1998, nhtsa opened a recall query investigation (rq98-018) to evaluate the adequacy of the recall remedy.that investigation was closed on july 8, 2002 without requiring further action by daimlerchrysler.very recently, on june 9, 2004, nhtsa denied a petition (rp04-001) to reopen rq98-018 after finding that there was no new information that would indicate any basis for reopening it.this is still the current position of nhtsa on this issue.concerning brake fluid contamination and frame alignment, a review of nhtsa's database shows no other complaints on either one of these issues on the vehicles cited in the petition.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - DISC - ROTOR
02/15/1998308/01/1997
 We replaced the warped rotors on april 10, 1998 and have since had them turned twice. of course none of this was under waranty. we were wondering if there were others with the same problem and if it could be something wrong with the car to cause this repetitive problem. other vehicles that we have owned did not present these problems for the life of the car.
SERVICE BRAKES, HYDRAULIC
07/02/2008970001
 Tl*the contact owns a 1997 chrysler lhs. while the vehicle was being serviced for routine maintenance, the transmission pan was cleaned. several hours after the repair, while driving in reverse, the accelerator pedal became stuck in the applied position. the contact was unable to apply the brakes. she had to remove the key from the ignition in order to stop the vehicle. the dealer replaced the master cylinder, but the failure recurred several weeks later. she is in the process of taking the vehicle back to the dealer for a proper diagnosis. the failure mileage was 97,000 and current mileage is 104,000. updated 3/30/09 *cnthe brake pedal went to the floor and the acclerator pedal was stuck. updated 03/31/09.*jb
SERVICE BRAKES, HYDRAULIC - ANTILOCK
02/11/1998112/01/1997
 Disc rotors and brake pads are made of incompatible materials. rotors are of made from to soft a material, thus resulting in premature wear, accompanied by sever pulsation and steering wheel shake when brakes are applied. this is the same problem they have with their light duty pickup trucks. the dealer is not so inclined to fix or repair because they were able to stall long enough until that portion of the warranty was passed.*ak
302/01/1998
 At 32800 miles original rotors warped and were replaced. at 42800, the 2nd rotor set warped. in both cases, i was driving on washington's beltway, and had to stop fast (not a panic stop) from 50mph to 0. (no contact was made with other car) after i rounded a curve. the rotors warped again and caused the car to vibrate . the rotors' design is inadequate. what would happen if i had to make more than one hard stop before the brakes had a chance to cool off? i don't understand the summary as recorded below.
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
12/21/19984
 Ongoing / intermittent problem with abs light coming on and causing brake failure. pedal would go the floor, causing extended stopping or vehicle would keep on going. vehicle been in / out of dealer shop on four occasions, and repairs were made on two occasions, and problem still reoccurring. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
05/01/2002
 When slowing down by applying brakes there is a roaring noise coming from front of vehicle, and steering wheel shakes. please provide any further information.*ak
09/23/1999101/01/2097
 No summary listed for above vehicle. *ak
02/11/1998112/01/1997
 Disc rotors and brake pads are made of incompatible materials. rotors are of made from to soft a material, thus resulting in premature wear, accompanied by sever pulsation and steering wheel shake when brakes are applied. this is the same problem they have with their light duty pickup trucks. the dealer is not so inclined to fix or repair because they were able to stall long enough until that portion of the warranty was passed.*ak
12/01/199812/01/1997
 The problem with the brakes was there when i purchased the car. i asked the dealer to fix the brake chatter. they allegedly serviced the brakes and the problem was improved but still there. however, now that the car has been through a little more mileage, the problem is getting markedly worse. i think the rotors must be warped. seems that this should have been corrected when i asked the dealer the first time. after reading some of the bulletin boards on this problem, i see that this is probably a material defect in the rotor composition. please help me to resolve this problem. i file this complaint because i wish to officially document the severe chatter that occurs when braking at around 45 mph. it probably would not be such a problem if the steering wheel didn't vibrate so violently. i'm concerned about a loss of control in an emergency situation. thanks, robert murry
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
10/15/1999102/01/1998
 At 38,430 miles the rotors were so warped that at 60 mph at hard braking if you were not expecting it and holding on tight the steering wheel could twist out of your hands. the problem was corrected at my expense. now at 49,650 the problem is starting again. the car has not had hard use and why should the brakes encounter such a problem at such low mileage? this is obviously a chrysler defect and they should be responsible for correction and refunds to the consumer for previous work. in looking at the past web history on the car i find other notes where people have experienced the same low mileage problems. something needs to be done. *ak
 Front brake rotors rusted, causing warping, and resulting in extended stopping distance. the dealer has replaced the rotors. *ak
302/01/1998
 At 32800 miles original rotors warped and were replaced. at 42800, the 2nd rotor set warped. in both cases, i was driving on washington's beltway, and had to stop fast (not a panic stop) from 50mph to 0. (no contact was made with other car) after i rounded a curve. the rotors warped again and caused the car to vibrate . the rotors' design is inadequate. what would happen if i had to make more than one hard stop before the brakes had a chance to cool off? i don't understand the summary as recorded below.
107/01/1997
 Brake rotors failed.