Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 2400204 | 07/30/2004 | 2400204A | 10009729 | Air conditioner and heater performance. *tt | 10/19/2004 |
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| EQUIPMENT - ELECTRICAL | |||||
| 082498 | 05/22/1998 | 601672 | Subject on customer preference cigar lighter / power outlet. *yc | 08/19/1998 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 241398 | 09/18/1998 | 602448 | Lack of cold air from the climate control system and the scan tool. *ak | 11/05/1998 | |
| 241098 | 07/10/1998 | 602340 | Information on automatic temperature control ( atc ) / manual system erratic operation. *yc | 10/26/1998 | |
| 241298 | 08/28/1998 | 602200 | Experiencing a hissing sound from a/c during clutch cycle. *yc | 10/15/1998 | |
| 240998 | 06/19/1998 | 601573 | Condition with a/c compressor moan. *yc | 08/10/1998 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 081698 | 04/17/1998 | 600862 | Information on installation of radio transmitting equipment. *ak | 11/12/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 04/06/2005 | 55000 | 1 | 12/09/2004 |
| This vehicle was purchased used in december of 2004. during the spring of 2005 it was found that the a/c was not functioning. after $300 in diagnostics, it was determined the evaporator was leaking freon and would need replacing, at an additional cost of $870. i contacted the previous owner of the vehicle and he stated that the a/c situation was the sole reason for trading the vehicle in the fall of 2004. chrysler refused to replace the defective evaporator for the previous owner and the repair estimate was in excess of $1000; therefore, he traded the vehicle with less than 60k miles. the gm dealership which took the trade also failed to repair the a/c and falsely represented the a/c as functional when the car was purchased. at this time, chrysler refuses to acknowledge the continued defect of their previously confirmed evaporators, which were voluntarily repaired up to 70k miles on previous model year vehicles. the reselling dealership does not take responsibility of the repair because the vehicle was beyond their 6000 mile warranty period after the sale, even though they knowingly sold the vehicle with a defective a/c system. this evaporator problem was brought to the attention of chrysler prior to the 7-year/70k mile mark, and the evaporator is clearly defective. chrysler should extend the model year to include 98 and 99 models, and should honor their extended warranty period to allow for these defective evaporators to be replaced. *nm | |||
| 06/15/2005 | 125000 | 8 | 10/01/2003 |
| Dt: contact complained of a lot of problems with the car. there was a new water pump/new battery cables/ new brakes/rotors, and pads on the car. also, put in a new heater coil. they did something to the air conditioner, and it will cost approximately $500-600 to fix it. currently there is an electrical problem. while driving down the street the car automatically shuts off. it is an electrical problem because they have replaced the lights in the car and they shorted out. consumer was told there was an electrical problem.*ak | |||
| 04/10/1999 | 1252 | 2 | 03/20/1999 |
| Nar 05/23/2003 *mr while traveling the consumers engine stalled twice with in a few hours apart. the air conditioner was also broken. *cb | |||
| 06/18/2003 | 57000 | 2 | |
| Vehicle with 57000 miles, has the rack and pinion steering go out. at 48000 the air conditioner compressor went out. *nlm | |||
| 02/02/2002 | 1 | 07/01/2001 | |
| Ac lost charge and was not cooling properly in feb 2002. car was seviced at meineke in summerville, sc. no leak could be detected so system rercharged. system failed again in jun02 and again in aug02 at which time atlantic air and access. inc located a leak in the evaporater. took vehicle to rick hendrick chrysler and they verified evaporater failure and replaced the evaporater. car was out of warranty due to mileage (vehicle less that 3 years old) therefore they would not cover repairs under warranty. contacted chrysler coorperation to request consideration due to evidence the hs body cars had experience evaporater failer in the the 1996 and 1997 models and it appeared this problem still existed (they had increase the warranty on the evaporater in 96/97 to 7years/70000 miles). they also refused to provide consideration even after i based my arguement that the evaporater was not a moving part and therefore not effected by mileage and it appeared they were still having problems with evaporater failure. they restated the car was out of warranty and were under no obligation to cover any repairs. request assistance from nhtsa to determine if chrysler is still have evaporater failer problems and not addressing their responsibility to effect repairs in my and other owner's vehicles at the company's expense and not the owner's.*ak | |||
| 03/21/2000 | 0 | ||
| When temperture is about 75 degrees and consumer will turn on the air conditioner , hot air will come out instead of cool air. *ak | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 10/12/2004 | 58000 | 1 | |
| The consumer stated while driving, the transmission began to slip. the transmission stayed in 2 or 3rd gear. *jb the driver's seat belt was inoperative. the oxygen sensor failed prematurely. the fuel lines leaked. the power door locks failed. the radio/cassette player failed. the power mirrors failed. the remote keyless entry system failed. the power windows and seats failed. the alarm was inoperative. trunk release was inoperative. *nm | |||
| 02/15/2000 | |||
| While driving vehicle filled up with smoke from the dash area. all electrical components shut down. vehcle was towed to the dealership. owner was told that radio shorted out, and shut down entire electrical system. radio/both wndows motors, and fuses were replaced. on march 13, 2000 the driver's side window failed to open, and vehicle smelled electrically hot. please provide any further information. *ak | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 02/08/2001 | 1 | 07/01/1999 | |
| While driving, driver's side front tire failed, goodyear, p23555r17, dot 8302135, consumer tried to take tire off, however he and 4 others were unable to, vehicle was pulled from the jack and it flew to the side, the tire finally came off after beating on it for about 15 minutes, spare tire was only a 16 in. tire while the other tires on vehicle were 17 in. *slc | |||