Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 0200103 | 01/17/2003 | 0200504 | 10000901 | Squeaking sound from rear strut(s). *tt | 04/03/2003 |
| 190100 | 01/21/2000 | 610015 | Some vehicles may exhibit rattle sound coming from front of vehicles. *tt | 04/13/2000 | |
| 021699 | 12/31/1999 | 030298 | 609986 | Some vehicles may exhibit a constant lead or pull on a flat non-crowned road. *tt | 04/12/2000 |
| 020100 | 02/04/2000 | 021298 | 609982 | Concerns with a squeaking noise from front strut(s) during suspension jounce. *tt | 04/12/2000 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 04/04/2005 | 17000 | ||
| I purchased my vehicle as a pre-certified car with only 14,100 original miles in june of 2003. on 4/4/2004 my vehicle speedometer sensor failed causing my vehicle to be place in a safety mode of no more than 25 miles an hour..(felt like the transmission dropped). then a year later around the same time, my power steering pump failed and almost causing me an accident. i have also repaired the cradle bushing 3 times since owning this vehicle and now i have to replace them again. i also just recently (dec. of 2011) had all the struts complete assembly replaced with both lower control arms with ball joints. replaced both upper outer tie rods, both lateral links. i am constantly replacing my tires before there warranty time and replacing front-end brake pads. also my seat belts are defective and not working properly. the rear defroster/antenna module started smoking and melted causing my defroster not to work anymore. i have been having nothing but problem with this vehicle since day one, with no help or concern from chrysler. the bumper to bumper warranty i had purchased for the vehicle did not cover any of these failed parts. i also tried getting the recall parts replaced and was told by several dealerships that my car was not part of the recall because i have a sunroof lhs. i am constantly having to replace front-end suspension parts that keep failing on this vehicle. this vehicle only had 1 owner before me. i have receipts for all updated maintenance and repairs for this vehicle. chrysler has denied me of any failed parts, warranty parts and recalls for the vehicle. this is just the beginning of the issue's with this vehicle, there are other issue's as well but will not be able to fit it on this form. | |||
| 09/03/2006 | 73000 | 1 | 11/07/2004 |
| Dt*: the contact stated while traveling 50 mph, a very loud noise was heard when the vehicle hit a bump in the road, vibrated, and shifted to the right. the dealership determined the right inner tie rod, rack and pinion, bushings and sway bar were bad. the rear bushings, sway bar, strut and strut mount were also bad. | |||
| SUSPENSION - FRONT | |||
| 01/24/2002 | 2 | 10/01/2000 | |
| Front end vibration 8am on 1/23/02. tires were checked by me and appeared to be ok. 4:30pm on 1/23 severe vibration on way home. inspection by me at gas station revealed low tire pressure rf. all other tires appeared to be ok. service immediately scheduled for 1/24/02. dealer advised me that both lf & rf tires had tread separation and rear tires were ok. both lf & rf tires were replaced per dealer service department. *ak (tiresize: p225/55r17) | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 11/11/2004 | 93000 | 2 | |
| The upper ball joints and the tie rods malfunctioned. *ak | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 07/03/2003 | 28000 | 1 | 11/01/2002 |
| Consumer stated that there would be a loud noise coming from under the hood when starting up the vehicle theyre's a posibbility the problems are occuring because of the suspension or struts. dealer notified. *ak *cb | |||