Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
190010103/23/20011900300619127Some owners may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt05/15/2001
1900300B10/06/2000190300A618868Some vehicles may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt05/03/2001
004209/13/2000615695Advance service information for loose steering. *tt01/28/2001
190300A09/08/20001903006092235Experiencing loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt11/29/2000
19030006/02/2000614153A condition may exist where a loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt09/29/2000
19089912/31/1999610017Information when servicing the inner tie rod end to steering gear attachments. *tt04/14/2000
19039702/14/199752029Steering gear cold - squawk noise. *tw07/17/1997
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
19079810/02/1998602894Information on steering gear mounting bushing service. *ak11/16/1999
STEERING - WHEEL AND HANDLE BAR
08439510/01/199546368Creaking or clicking noise fron steering wheel area when pushing or pulling on the steering wheel, usually when entering or exiting the vehicle. bulletin involves installing four tape insulating pads between the driver airbag module and th04/25/1996

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING
EA99031CHRYSLER GROUP LLC10/29/199909/13/2001STEERING SYSTEM RACK AND PINION
 There is no summary currently available
PE99044CHRYSLER GROUP LLC06/28/199910/29/1999STEERING SYSTEM RACK AND PINION
 Consumers have submitted 36 reports involving failures of the tie rod bushings or bolts at the attachment of the tie rod to the steering rack and pinion unit in the subject verhicles.ten of these incidents were reported to have resulted in a loss of vehicler control.additionally, 27 reports have been received which allege failure of the steering gear rack and pinion unit, including five which resulted in a loss of vehicle control.no vehicle crashes were reported, but the failures are of concern in that they may pose a compromise to steering control.a prelimiary evaluation has been opened on this issue.
STEERING - COLUMN
DP03002CHRYSLER GROUP LLC05/07/200307/22/2003STEERING COLUMN SEPARATION
 Mr. larry a. sackey submitted a petition to the national highway traffic safety administration (nhtsa) by letter dated april 18, 2003, requesting that nhtsafurther investigate the defective collapsible steering shaft system on 1987-1995 vehicles manufactured by the daimlerchrysler corporation.in part because of 49 cfr

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
11/12/20031
 Attempting to drive the car steering crunching noise when steering left or right. noise dissipates as vehicle warms up. steering feels as though it wanders only for a second. p.s fluid changed no change. *la
1
 Rear wheel sensor failed while attempting to make a turn, the vehicle continued to go straight, due to brakes locking up resulting in loss of steering and vehicle collision.
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
1510/01/1998
 Auto theft alarm sporadically comes on, sometimes while car is in motion, other times may come on just when vehicle is parked. *ak
12/28/19941
 Alarm system failed. *ak
STEERING - HYDRAULIC POWER ASSIST SYSTEM
 Complete loss of power steering. *ak
STEERING - LINKAGES
11/25/199810/01/1997
 Transmission- needs to be rebuilt or replaced with new torque converter estimated cost of this by dealer/service person is $1713.91 with vehicle being only 5 yrs old and 83,000 miles. headlights- are impossible to use driving at night because you are unable to see, more or less able to tell if they are on. high beams are at the level of low beams. steering linkage- has a thunking when accelerates from a stop sign at times and also at times when slowing down your speed under 30mph. hood supports- had to be replaced at time of purchase and after 2 years needs to be replaced again. steering- makes a whining sound at times when turning a corner. back door/driver's side- sticks at times especially after driving at 55mph, hard to open. oxygen sensor replacement 152.91throttle body injectors 139.98 for one & 84.99 for other. trans. cooler lines 133.88 tie rod ends w/alignment 197.00 water pump 409.74 timing belt tensioner 144.44 all these estimates come from a chrysler dealer/service person.
09/01/1999203/01/1995
 Daimler/chrysler was contacted to inform them of these persistent probelms, not only with new yorker, but concorde,lhs and intriped. the refuse to address the probelm and even the dealership service office is giving advice to call and complain. i see your web site is filled with the same chrysler cars with the same chrysler probelms. please help us to get the service and attention to this matter and have chrysler repair there defects as they expect us to pay our payments. thank you for your time and speedy action in this matter.
06/11/199910/01/1997
 No summary
02/15/1998
 Consumer was having problems with the vehicle and smelled a gasoline odor when the weather was cold. while trying to start the vehicle one morning, it would not start, and caught fire in the driveway. the dealer was unable to duplicate the problem. vehicle was unrepairable. various other problems consisted of tie rod/air conditioner and water pump. *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
 Driver turned steering wheel to make a u-turn and vehicle kept going straight due to a bolt coming off tie rod. dealer has to put sealant on nut to keep it from coming off.*ak
03/04/1999109/01/1997
 With the fuel leak we smelled a lite fuel oder at first when we started the car. the oder got stronger by the end of the month. we recived a recall notice shortly after . we took the car in for repair on 4/7/99 for the recall & bc the tires wobbled & shook the car at 30-45 mph. they found the left inner tie rod brushinhs were worn & tire rod flopping- they replaced the tire rod 7 left toe specs. they also found the transmission oil leaking from the cooler hose.--on 11/22/99 i was reversing at 1 or 2 mph from a parking space & then as i tried to put the car in forward there was a violent jerking ,& shaking but the car would not move anywhere at all. i got out to look & there was wheel berrings & thick grease all over the parking lot. my car was towed the next day to an auto mech shop & repars were done. shortly after that we recived a recall notice for the problem that we had repaired. we are still trying to get reimbursed from chrysler corp. for that incident. and as of today 6/25/00 we are having problems again with the front wheel wobbling & shaking the car when driven at 30-45 mph for about 3 or 4 weeks now. we are currently saving money to have that repaired again. we have had other problems with the car but did not include them on the investigation report bc they were not life threating---such as trunk opening on own while driving-it was fixed but trunk open light on dash panel comes on & off when trunk is closed. --the a/c leaked water on passenger floor & has a bad oder when put on. almost like urine. *ak
11/01/1998
 Front tie rods broke, causing wheels to almost to fall off, which may have caused loss of vehicle control and crash. please provide further information. *ak
11/19/19991
 Steering was drifting and felt loose due to failed inner/outer tie rods and stabilizer links. *mjs
08/22/1999107/01/1999
 Tie rod failure on drivers side
STEERING - RACK AND PINION
08/05/2001107/01/1994
 With only 57,250 miles, and a well-cared for car, i think this failure is very premature & expensive to repair. i had a seven year service extension (70,000 miles) to no avail! no safety defect listed. *ak
 While traveling 55mph; steering was hard to control/ difficult to turn and very stiff. rack & pinion was cause of problem. also, vehicle not shifting into park. transmission line leaked fluid. coupling was causing a leak between rubber tubing which was inserted into metal tubing. in addition, fuel rail would also leak/ abs brakes started to lock up when applied/ water pump was leaking water, and door strap needed to be replaced due to being opened & closing hard. taking vehicle to dealer to correct major problems. *ak
 While turning vehicle will jerk and the power steering will go out. mechanic says rack and pinion needs a new valve. *ak
1
 Rack and pinion system failed.
04/29/1996
 Steering problems, rack and pinion failure, loss of steering while driving. *ak
STEERING - WHEEL AND HANDLE BAR
04/19/1994
 The right steering tie rod can rubbed though the automatic transmission wiring harness, causing a short circuit. vehicle not included in recall 94v024000. when car is left in park and later turned back on, it starts in reverse. the cause of this problem was not found, but the steering column ignition assembly was replaced. *ak *ml
09/26/19946
 Noise coming from steering column when backing up or turning wheel for turns. *skd
01/05/19955
 Noise in steering wheel upon making right turns.
11/16/19941
 Steering column noise when wheels are turned after cold start.