Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 010104 | 01/01/2004 | 10006686 | Aribag/horn concerns. *tt | 05/10/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 08/02/2011 | 120000 | ||
| Starting in 2011 my pacifica's electrical systems seem to be shutting down. first i lost the ability to open windows or use power locks on the passenger side. next i lost the cruise control function. now my check engine light appears intermmitently. most recently the air bag light and alarm comes on but only intermitently. | |||
| 03/14/2012 | 84000 | ||
| Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was taken to the dealer for routine maintenance when the technician advised that the air bag warning light was illuminated and the dashboard was becoming detached, due to the air bag partially deploying. the technician advised the contact that he would have to perform a diagnostic in order to provide an adequate repair. the vehicle was not repaired. the approximate failure mileage was 84,000. | |||
| 03/14/2012 | 84000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was taken to the dealer for routine maintenance when the technician advised that the air bag warning light was illuminated and the dashboard was becoming detached, due to the air bag partially deploying. the technician advised the contact that he would have to perform a diagnostic in order to provide an adequate repair. the vehicle was not repaired. the approximate failure mileage was 84,000. kmj | |||
| 03/14/2012 | 84000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. while at the dealer for routine maintenance the technician stated the air bag light had illuminated on the instrument panel and the dash board was detaching due to the air bag partially deploying. the technician stated he would have to perform a diagnostic in order to provide the correct repair. the vehicle was not repaired. the approximate failure mileage was 84,000. ds | |||
| 08/28/2009 | 80000 | ||
| Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving approximately 35 mph, the air bag light illuminated on the instrument panel. in addition, the horn and the cruise control were not functioning. the vehicle was taken to an independent mechanic and the mechanic stated that the clock spring failed and would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 80,000. | |||
| 08/28/2009 | 80000 | ||
| Tl-the contact owns a 2004 chrysler pacifica. the contact stated that while driving approximately 35 mph, the air bag light illuminated on the instrument panel. in addition, the horn and the cruise control were not functioning. the vehicle was taken to an independent mechanic and the mechanic stated that the clock spring failed and would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 80,000. sm. | |||
| 08/28/2009 | 80000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. while driving at approximately 35 mph the contact noticed the air bag light illuminated on the instrument panel. also, the horn and the cruise control was not functioning. the vehicle was taken to an independent mechanic. the mechanic stated the clock spring failed and would have to be replaced. the vehicle was not repaired. the approximate failure 80,000. ds | |||
| 01/05/2009 | 97000 | ||
| 1 srs clock spring failure 97,000 5 /yr. results: air bag would not deploy (srs light illuminated) , no horn, cruise control unepectedly cuts out or does not work at all. 2 all of above remain disabled until clock spring is replaced. air bag is extreme safety issue in the event of an accident and horn is extreme saftey issue necessary to avoid hazardess situations while driving. http://www.motortrend.com/roadtests/oneyear/112_0412_2004_chrysler_pacifica/index.html motortrend reports this failure twice in the 1 yr test and review of vehicle. clock spring is ongoing issue for chrysler since 1998. 3 replace clock spring harness, old part availablae | |||
| 06/06/2010 | 74470 | ||
| Tl- the contact owns a 2004 chrysler pacifica. while traveling in a strom the contact tried to avoid a tree branch that flew across the roadway and hit the shoulder and the vehicle started to swerve side to side and the vehicle hit the guard rail. the vehicle was going 35 mph when it hit the guard rail and none of the seven air bags deployed on the vehicle. the vehicle was destroyed on the accident and was towed to an inbound lot. the caller was taken to the hospital with injuries to his back, head and nose. the vin was not available at the time of the complaint. the failure mileage and current mileage was 74470.rl | |||
| 03/13/2009 | 14200 | ||
| Tl*the contact owns a 2004 chrysler pacifica. whenever the contact turns the vehicle, the air bag indicator illuminates. the dealer ordered a clock spring; however, the part has been on back order for over two weeks. as a result, the air bags would not deploy in the event of a crash. the contact does not feel safe driving the vehicle. the failure mileage was 14,200. | |||
| 12/27/2008 | 86000 | 1 | |
| I was t-boned by a vehicle that ran a red light and none of my air bags including side impact ones deployed. the crash totaled my car and i suffered a broken hand, neck and back injuries. *tr | |||
| 07/11/2007 | 1 | 03/28/2007 | |
| Tl*the contact owns a 2004 chrysler pacific. while driving approximately 70 mph, the was forced to the edge of the road to avoid a vehicle and crashed into an embankment. the vehicle rolled over six times. the air bags failed to deploy. witnesses at the scene stated that during the third rollover, a 9-year old child, located in the middle row on the driver side, was thrown from the vehicle and died. the child was wearing a seatbelt at the time. all of the other passengers sustained minor injuries. the driver and three passengers were transported to the hospital. a police report was filed. the vehicle was towed to a garage and later determined to be destroyed. the mileages were unknown. updated 08/05/08 | |||
| 07/11/2007 | 5 | 03/28/2007 | |
| Vehicle was in fatal accident . driver complained of hearing clicking noises days before accident. took vehicle to be serviced at the place where vehicle was purchased. the vehicle checked out fine. driver felt steering wheel lock and was unable to steer while driving on interstate he says could not steer vehicle at all vehicle uncontrollably flipped 6 times . no air bags deployed . *tr | |||
| AIR BAGS - FRONTAL | |||
| 02/01/2010 | 94000 | ||
| The clockspring inside my steering wheel is broken - it controls my airbags - when the airbag warning light came on, i took it to the dealer. they told me that they can't repair it because the part is on national backorder - this means that when i drive my vehicle, i have no airbags. they had no estimate of when the parts would be available. i do not want to drive my vehicle without airbags. | |||
| 04/04/2009 | 78000 | 1 | |
| I was driving through slush down a hill when the abs brakes failed to slow me down and i hit trees head on at about 40 mph. the airbags never deployed. two systems failed on the 2004 chrysler pacifica awd car. i was not injured, other than a few seat belt bruises, but the car was totaled. *tr | |||
| 09/21/2005 | 31000 | 1 | 01/01/2004 |
| Dt: vehicle was in park, and the air bags deployed and shattered the front windshield. the mechanic said it looked like a defect in the air bag.*ak | |||
| 02/23/2005 | 22000 | 1 | |
| While driving 55 mph vehicle pulled over too far and sank into a ditch. then, vehicle crashed into a couple of trees and caught on fire . upon impact, air bags failed to deploy. driver sustained a dislocated ancle. vehicle was totaled. *ak | |||
| 05/19/2004 | 8000 | 1 | 12/28/2003 |
| Frontal air bags failed to deploy when consumer's vehicle was struck by another vehicle on the driver's side upper fender area. driver sustained head and back injuries, and was transported to the local hospital.*ak | |||
| 10/03/2003 | 3000 | 1 | 07/01/2003 |
| Failure of front or side air bags to deploy. *la | |||
| AIR BAGS - SIDE/WINDOW | |||
| 12/27/2008 | 86000 | 1 | |
| I was t-boned by a vehicle that ran a red light and none of my air bags including side impact ones deployed. the crash totaled my car and i suffered a broken hand, neck and back injuries. *tr | |||
| 10/11/2008 | 1 | ||
| 04 chrysler pacifica was struck on the passenger side by a semi, as a result of that the pacifica then struck the guard rail on its drivers side. the impact was great enough to break multiple windows, take a tire completely off its rim, and yet the side airbags did not come out. *tr | |||
| 10/08/2006 | 47000 | 1 | 10/01/2004 |
| Dt*: the contact stated while driving 55 mph on the highway, the passenger side curtain air bag deployed without warning. the vehicle stalled and restarted. it was driven to the dealer who had not determined the cause of the deployment. updated 10/30/2006 - *nm | |||
| 10/28/2004 | 53660 | 1 | 04/16/2003 |
| 2004 chrysler pacifica awd with side air bags did not deploy during a collision. vehicle was struck, by a second vehicle traveling at a higher speed than subject vehicle was moving, broadside. the impact was at 90% to left side of vehicle. driver door, center post and rear passenger door severely damaged. rocker panel also severely damaged. center post entered passenger compartment approximately 5+ inches. drivers seat damaged. driver experienced injury to left side of head, shoulder, back, left hand and left ankle. left calf of leg and whip lash to neck. driver was wearing seat and shoulder belt at time of collision. vehicle damage severe and determined to be totaled by insurance company adjuster. *nm | |||
| 10/03/2003 | 3000 | 1 | 07/01/2003 |
| Failure of front or side air bags to deploy. *la | |||