Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 0900204 | 01/27/2004 | 0900503 | 10005587 | Short duration cold engine start-up ticking like sound. this bulletin applies to vehicles built prior to march 31, 2003. *mn | 03/04/2004 |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 01011901 | 10021132 | Front end noise may be heard. pre-delivery shift quality, tire pressure sensor diagnostic tool information, and glass replacement. *kb | 03/13/2007 | ||
| 1800406 | 03/01/2006 | 1800406A | 10019752 | Flash-no start or hard start. *ak | 04/25/2006 |
| 0900505 | 09/16/2006 | 0901006 | 10018981 | Multiple cylinder misfire or rough idle. *tt | 01/26/2006 |
| 0901204 | 05/04/2004 | 10007939 | Engine stumble/misfire - malfunction indicator lamp illumination. *mj | 07/16/2004 | |
| 010104 | 01/01/2004 | 10006685 | Engine oil filler neck assembly. *tt | 05/10/2004 | |
| 0900404A | 09/23/2004 | 0900404B | 10005991 | Accessory drive belt squeaking/chirping sound. *tt *mj this bulletin supersedes previous bulletin dated 05/25/04. *tt | 04/05/2004 |
| 0900503 | 11/21/2003 | 10005297 | Short duration cold engine start-up ticking like sound. *tt | 02/19/2004 | |
| 1802603A | 09/12/2003 | 1802603 | 10003985 | Engine no start (engine will start immediately after cycling the ignition key), malfunction indicator lamp illumination with false diagnostic trouble codes (dtc) p0016, p0116, p0335, p0339, p0340, p0462, p0498, p0499, p0522, p0622, p1604, p | 11/10/2003 |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| 04028 | 12/20/2004 | 10011948 | Accessory drive belt squeaking/chirping sound. rapid response transmittal #04-028. *tt | 02/07/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| RQ06002 | CHRYSLER GROUP LLC | 02/27/2006 | 06/22/2006 | ENGINE STALLING | ||
| On february 27, 2006 rq06-002 was opened in response to 60 complaints of engine stall, mostly during left-hand turns, in model year (my) 2004 to 2006 chrysler pacifica vehicles that were outside the scope of recall 04v-113.in march 2004, daimlerchrysler initiated recall 04v-113 on 34,561 my 2004 pacifica vehicles to correct a condition that could result in engine stall while making a left-hand turn after a cold-start.during rq06-002 it was determined that recall 04v-113 did correct the specific cause of the engine stalling condition for that specific population.however, two other conditions were identified that could also cause engine stalling during turning maneuvers:(1) an issue with misbuilt fuel pumps that primarily affected about 17,000 my 2005 pacifica vehicles built during august and september 2004; and (2) a software condition affecting vapor purge in about 131,000 my 2005-06 pacifica vehicles built from july 2004 through november 2005. an engineering analysis, ea06-013, has been opened to further examine the scope, frequency and safety consequences associated with each of these conditions in the subject vehicles. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 01/31/2013 | 146108 | 1 | |
| Took car to dealer for routine maintenance. dealer said that the car is unsafe to drive and that the engine subframe was corroded. after an internet search found that this is a known and common problem and that apparently the part was recalled in canada. when i spoke with chrysler, they said that they would not provide any support, and that had i reported the problem when it started they would have repaired it under warranty. i have had the car regularly serviced at the dealer. as a consumer i have no way of knowing if the engine subframe is corroded. however, a dealer who is maintaining the car should have been able to do so. in any event, the car is unsafe to drive, i am expected to pay a significant sum, and this problem is pervasive. the dealer told me a similar car came this past week with an identical problem. *tr | |||
| 07/10/2012 | 114000 | 1 | |
| Told at time of service by dealer that the engine cradle was rusting thru threatening failure. this is a recognized problem in the 2005 vehicles which chrysler has extended the warranty out to 10/yr 150,000 miles for, but they are refusing to extend the warranty on the 2004 model. repair estimate of $2900. *tr | |||
| 03/06/2012 | 117000 | ||
| Tl-the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle was being examined by an authorized dealer for routine maintenance when the dealer stated that the engine cradle was deteriorating and needed to be replaced. the vehicle was not repaired. the failure and current mileages were 117,000. sm. | |||
| 03/06/2012 | 117000 | ||
| Tl- the contact owns a 2004 chrysler pacifica.while the vehicle was at the dealer for monthly maintanence the contact was informed that the engine cradle was deteriorating and needed to be replaced. the vehicle has not been repaired. the current and failure mileages were 117,000. bml | |||
| 03/05/2012 | 60200 | ||
| Upper radiator hose disconnected from radiator and spilled coolant out. this produced a lot of steam. we took the car to our local chrysler dealer. radiator was shot and during repair, mechanic stated that motor mounts were broken. all repairs were covered by an aftermarket extended warranty. in reading the nhtsa site, i note many complaints about the motor mounts. this is a dangerous defect and there should be a recall. | |||
| 02/20/2012 | 101000 | ||
| Tl* the contact owns a 2004 chrysler pacifica. the contact stated that she heard a loud noise coming from the bottom of the vehicle. the vehicle was taken to the dealer who diagnosed that the engine cradle was completely corroded and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 101,000. | |||
| 03/05/2012 | 60200 | ||
| Upper radiator hose disconnected from radiator and spilled coolant out. this produced a lot of steam. we took the car to our local chrysler dealer. radiator was shot and during repair, mechanic stated that motor mounts were broken. all repairs were covered by an aftermarket extended warranty. in reading the nhtsa site, i note many complaints about the motor mounts. this is a dangerous defect and there should be a recall. | |||
| 02/20/2012 | 101000 | ||
| Tl* the contact owns a 2004 chrysler pacifica. the contact stated that she heard a loud noise coming from the bottom of the vehicle. the vehicle was taken to the dealer who diagnosed that the engine cradle was completely corroded and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 101,000. | |||
| 03/05/2012 | 60200 | ||
| Upper radiator hose disconnected from radiator and spilled coolant out. this produced a lot of steam. we took the car to our local chrysler dealer. radiator was shot and during repair, mechanic stated that motor mounts were broken. all repairs were covered by an aftermarket extended warranty. in reading the nhtsa site, i note many complaints about the motor mounts. this is a dangerous defect and there should be a recall. | |||
| 02/20/2012 | 101000 | ||
| Tl - the contact owns a 2004 chrysler pacifica. the contact stated that she heard a loud noise coming from the bottom of the vehicle. the vehicle was taken to the dealer who diagnosed that the engine cradle was completely corroded and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 101,000. kmj | |||
| 02/20/2012 | 85500 | ||
| Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle would exhibit a loud knocking noise once started. the contact did not notify the dealer or the manufacturer of the issue. a local mechanic diagnosed that the contact would need to replace the engine. the vehicle was not repaired. the failure mileage was 85,500 and the current mileage was 85,700. | |||
| 02/20/2012 | 101000 | ||
| Tl - the contact owns a 2004 chrysler pacifica. the contact stated that she heard a loud noise coming from the bottom of the vehicle. the vehicle was taken to the dealer who diagnosed that the engine cradle was completely corroded and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 101,000. pm | |||
| 02/20/2012 | 85500 | ||
| Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle would exhibit a loud knocking noise once started. the contact did not notify the dealer or the manufacturer of the issue. a local mechanic diagnosed that the contact would need to replace the engine. the vehicle was not repaired. the failure mileage was 85,500 and the current mileage was 85,700. | |||
| 02/20/2012 | 85500 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle would exhibit a loud knocking noise once started. the contact did not notify the dealer or the manufacturer of the issue. a local mechanic diagnosed that the contact would need to replace the engine. the vehicle was not repaired. the failure mileage was 85,500 and the current mileage was 85,700. kmj | |||
| 02/20/2012 | 85500 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact that the vehicle would make a loud knocking noise as soon as the contact would turn on the vehicle. neither the dealer nor the manufacturer were notified of the failure. a local mechanic diagnosed that the contact would need to replace the engine. the vehicle was not repaired. the failure mileage was 85,500 and the current mileage was 85,700. nw | |||
| 02/20/2012 | 106000 | ||
| Tl* the contact owns a 2004 chrysler pacifica. the contact stated that the vehicle stalled while driving 45 mph. the failure recurred frequently. the vehicle was taken to an independent repair shop and the contact was informed that the engine cylinders were faulty. the ignition coils and spark plugs were replaced. the failure continued. the contact was also informed that the motor mounts were loose. the manufacturer was made aware of the failure and the contact was informed that the vehicle was not included in the recall associated with nhtsa campaign id number 04v113000 (power train:automatic transmission:control module (tcm, pcm)). the failure mileage was 106,000. | |||
| 12/24/2011 | 110000 | ||
| Tl-the contact owns a 2004 chrylser pacifica. the contact stated that the front engine mount cradle, which held the engine in place, was fractured. while having the vehicle examined by an independent mechanic for routine maintenance, the mechanic noticed that the engine mount cradle was rusted. the vehicle was not repaired. an authorized dealer was notified and stated that the manufacturer would not cover the repair expenses. there were no recalls or warranties addressing the failure. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 110,000. sm. | |||
| 12/24/2011 | 110000 | ||
| Tl-the contact owns a 2004 chrylser pacifica. the contact stated the front engine mount cradle that holds up the engine broke. while the vehicle was having a routine maintenance the mechanic notice a rusted engine mount cradle but did not repair it. the vehicle was not repaired. the dealer was notified who stated the manufacturer will not pay to repair this failure it will be at the owners expense. there are no recalls or warranty. the manufacturer was notified who stated there are no recalls and offered no other assistance. the failure mileage was 110,000. mw | |||
| 09/01/2011 | 117000 | ||
| 1st time: driving straight around 20-45 mph when engine light came on & engine started acting up. stopped shortly at a stop light & engine died. had to wait several minutes before the engine would start & engine light stayed on until we got to auto mechanic's shop approx 2 miles away. multiple times in the last 2 months: sometimes engine light comes on as we are stopping or decelerating or turning left after a stop light changes. engine then acts up & subsequently dies shortly after that. after a few minutes we are able to start it & drive it home or to the dealer. both the auto mechanic's & at the chrysler dealer's diagnostic machines identified fault code p0508 iac circuit low & told us we had to change out the idle control motor (chrysler part # 4593851-aa). we have had this part changed out & the throttle body cleaned twice now with no resolution of the problem. we also have noticed on occasion when we have our foot on the brake at a stop, the engine may arbitrarily race for a couple of seconds. fortunately our foot is on the brake when this happens. | |||
| 07/16/2011 | 203000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact was driving 30 mph when smoke emitted underneath the hood. the vehicle was driven onto the side of the road. the contact confirmed that the vehicle was on fire. the police and fire department were called and a police report was filed. the vehicle was not towed to the dealer. the manufacturer was contacted, and the vehicle was destroyed. the failure and current mileage was 203,000. rvk | |||
| 09/24/2011 | 25000 | ||
| Car now has 140000 miles. i am on the 3rd full set of engine mounts and now 3 of them are broken again and need replacement. this could easily have turned into a safety issue. this is obviously a defect that chrysler knows about. why has there been no recall? | |||
| 07/08/2011 | 60000 | ||
| Steering became difficult (tight) with catching during turns. diagnosed as a broken vehicle engine cradle failed on 7 year old vehicle with 60,000 miles. chrylser has acknowledged failures of this part and has provided a 10 year 150,000 mile warranty for 2004-2005 pacifica's that were operated in areas of high road salt usage (mine was in il for 20,000 miles. for some reason chrysler states my vin does not qualify. see copy of letter below: (this letter was provided by a pacifica owner, not sent to me.) this letter is to inform you that the warranty period on your chrysler group llc pacifica's front engine cradle has been extended to 10 years or 150,000 miles, whichever occurs first. this engine cradle extended warranty coverage applies to chrysler pacifica model years 2004-2005. we are extending the warranty period on your front engine cradle because some vehicles operated in areas of high road salt usage, may experience engine cradle corrosion resulting in a drive ability vibration and or/shake. if your vehicle is operating properly, there is nothing you are required to do. if you are experiencing the conditions as described in this warranty extension within the 10 year or 150,000 mile period, simply contact your dealer to have repairs performed. your dealer will inspect the engine cradle for perforation corrosion on the rear cross car cradle support and replace if necessary. if you have already experienced this engine cradle concern and have paid to have it repaired, you may be eligible to receive a reimbursement. you may send your original receipts, invoices and/or repair order with adequate proof of payment (copy of the front and back of cancelled check, or copy of credit card receipt, etc.). please mail to the following address for reimbursement, your claim will be acted upon within 60 days of receipt: | |||
| 10/26/2010 | |||
| I was driving my 2004 chrysler pacifica when the acceleration started to taper off gradually. eventually it went down to 25 mph. i was unable to go any faster so i pulled onto the shoulder. when i turned off the engine smoke started flowing out of the vents in the car. within a couple of minutes fire was shooting into the passenger's foot well from the engine. the police was on the scene immediately and was unable to put it out -two fire trucks and 4 police cars arrived at the scene. they stated they had never seen a car go up so fast. there was nothing but the shell left. i was lucky that i didn't hesitate to pull over and get out of the car. | |||
| 12/28/2010 | 107000 | ||
| Repeated failures of motor mounts. same components have been replace 3 times | |||
| 12/03/2007 | 55000 | ||
| Tl-the contact owns a 2004 chrysler pacifica. while driving at an unknown speed she began to hear clunking noises coming from the engine and a check engine light began to illuminate on the dashboard. the vehicle was taken to an authorized dealer where she was informed the motor mounts fractured. the vehicle was repaired. approximately 3 years later the failure recurred. the vehicle was taken to an authorized dealer but was not repaired. the failure mileage was 55,000 and the current mileage was 108,000. the vin was unavailable. sm. | |||
| 11/10/2010 | 115000 | ||
| Clunking sound coming from engine. motor mounts were worn out. also noticed engine cradle on passenger side was rusted and separating at weld. the rust was significant too the point that holes had formed in multiple spots. contacted chrysler dealership and they reported that chrysler has posted a service bulletin on the issue in the last two weeks. no information is available online except for other owners discussing issue. | |||
| 11/04/2010 | 148000 | ||
| Engine cradle is nearly rusted through. | |||
| 04/20/2010 | 62000 | ||
| Failure of both motor mounts on our 2004 chrylser pacifica. parts from local dealer have been back ordered for weeks. additional research on my part has shown this is a very common problem with this model. motor mounts should not fail but especially when the vehicle has less than 90k miles. | |||
| 02/25/2009 | 1 | ||
| 2004 chrysler pacifica in need of engine mounts, have been on order for over a year with local dealer. finding out there are lots and lots and lots of us with engine mount problems! now i'm being told not to drive my car so much, what do they expect me to do ? walk! worried about my families safety. this is an issued that needs to be investigated. *tr | |||
| 02/17/2010 | 87000 | 1 | |
| Problem was with my 2004 chrysler pacifica not starting. after taking it to a mechanic found that i have three broken motor mounts. this appears to be a very common problem for this make and model according to the many complaints i have read online. *tr | |||
| 02/12/2010 | 98000 | 3 | |
| Engine shuts off while driving the vehicle. three separate occurrences, most recently on february 12,2010. *tr | |||
| 04/01/2007 | 55000 | 1 | |
| I had a bad vibration in the front . so i took it to the dealer since i had a factory extended warranty bumper to bumper., they said the car needed tires. so i changed the tire it still vibrated. go back now it is the rack & pinion bushings are bad . but i need to replace the k frame because a weld is broken. they say i broke it cause there are scratches on it. {not that vibration did it} so i paid to have a new one put in . 8 months later the motor mounts break and the engine drops 2 from the ground . thank god my family was not driving down a highway. so i take it back and they say because there is scratches on it again that broke the bushings .once again i ended up paying to have it fixed. *tr | |||
| 09/21/2009 | 70300 | 1 | |
| Failed motor mount 2004 chyrsler pacifica, apparently very common and can cause severe damage to car if not found in the early stage. this is supposed normal wear. never have i had to replace these part before on any other vehicle i have owned. *tr | |||
| 10/18/2008 | 80000 | 1 | |
| Motor mounts on my '04 chrysler pacifica are broken. warranty does not cover this item. so many people are having this same problem. the mounts are all on a back-order status and no one can tell me when they will get any restock of them. so now many people are driving around with unsafe vehicles. i've checked e-bay and dealerships for these items. no luck. i think chrysler needs to re-call these mounts since many owners are having this same problem. *tr | |||
| 02/01/2006 | 40000 | 1 | |
| 2004 chrysler pacifica since 2007 my pacifica has had this problem. the design of the motor and transmission mounts are of very poor quality, causing repeated failures. i've searched around and apparently its a very common problem. its so common that dealers have had continuous back orders for this models motor mounts for two years now. i've replaced the mounts a few times only to have them fail again. a common symptom, which i have, is random shifting while driving, lurching of the car, clunking noised in the engine compartment, all while driving at speeds between 15 and 60 mph. they cause other failures from damaging electrical lines and connectors to causing transmission fluid leaks. if you do a search on chrysler pacifica motor mounts you'll find wave after wave after wave of complaints on web boards from what must be the vast majority of pacifica owners. apparently it also affects every model year for this vehicle, not just the 2004's. this is a widespread problem caused by poor design, and a potential safety hazard. i realize chrysler is going through some tough times right now, but there should be an investigation. *tr | |||
| 06/18/2008 | 80000 | 1 | |
| My 2004 chrysler pacifica has broken motor mounts and have been told they are on back-order indefinately. *tr | |||
| 04/28/2009 | 87500 | ||
| Tl*the contact owns a 2004 chrysler pacifica. the contact heard a knocking sound whenever the transmission has to shift. the mechanic stated that the motor mounts were failing. in february or march of 2009, the vehicle had a transmission fluid leak. the dealer replaced a seal and stated that the vehicle was repaired. the contact still has the work order for that repair. the current mileage was 88,000 and failure mileage was 87,500. | |||
| 03/05/2009 | 1 | ||
| Our 2004 pacifica has a broken motor mount, and we were told by dealer that the part is on back order indefinitely, now driving around with a broken motor mount, possible damage being done to the engine. the car is covered under warranty but can't get it fixed because chrysler is not making any parts any time soon, if at all; we want to know when chrysler will start making parts to fix our car. *tr | |||
| 03/18/2009 | 89000 | 1 | |
| Tl*the contact owns a 2004 chrysler pacifica. upon entering a parking space, the vehicle accelerated unexpectedly. as a result, the contact crashed into a restaurant, another vehicle, and a handicap post. the vehicle was completely destroyed, but there were no injuries. a police report was filed. she had to turn off the engine to stop it from revving. the vehicle was inspected, but the technician could not determine the cause of the failure. the manufacturer would not assist. the failure and current mileages were 89,000. updated 05/06/09 *bf updated 05/08/09.*jb | |||
| 08/08/2008 | 70000 | 1 | |
| I have a chyrsler 04 pacifica and it has been trouble for way over a year now. it needs motor mounts and there is none available and has not been in a year. the chyrsler dealer and corporation has no clue to when and if they will ever have these mounts. i still have thousands of dollars to pay for this car and it is about to put me on my two feet. i have had to replace two sets of head lights in which both times they went out at the same time and i have had to replace the alternator and starter within a month of each other and the idle pulley had to be replaced. the only thing that chyrsler recalled that was recently fixed was the erg value. all of this other stuff is out of pocket and the motor mounts are in demand all over the u.s. take a look at topix.com/ chrysler motor mounts and you will see 41 other people like me with the same problem. *tr | |||
| 04/20/2009 | 36000 | 1 | |
| Motor mount failure on chrysler pacifica. noise upon braking. *tr | |||
| 02/28/2009 | 65000 | 1 | |
| The water hose became disconnected from the radiator on my 2004 chrysler pacifica , and the repair shop stated my motor mounts should be replace because the engine is not stationary which caused the problem. there is also knocking and popping noises when i break or turn corners. i took my car in to have the repairs done, but we can't find parts because too many other chrysler owners need to complete the same type repairs. i contacted chrysler corporation for possible recall, but the items or not listed. i purchase the extended warranty at the time of purchase, but nothing that goes wrong with the car is covered. help! there are too many problems with the car. *tr | |||
| 01/12/2009 | 57000 | 1 | |
| In investigating unusually fast and uneven tire wear, mechanic doing alignment noticed side engine mount partially broken and front engine mount completely broken and detached, so that engine moves while car is in motion. car cannot be safely driven until repaired, and chrysler cannot supply front engine mount. private garage replaced both mounts and new front engine mount failed immediately when car started to move. part appears defective, or some other design flaw causes failure. chrysler dealer reports 1300+ front engine mounts on backorder with supplier, indicating widespread problem. *tr | |||
| 08/18/2008 | 52000 | 1 | |
| 2004 chrylser pacifica engine cradle rusted out, tie rod replaced about one yr ago. dealer won't cover cost d/t warranty expired. 53,000 miles on car. major safety issue d/t engine/trans could fall out while driving. instructed only to drive car if necessary. avoid bumps! have found multiple c/o on internet on same matter. i should not have to pay for poor quality of metal used on frame work. *tr | |||
| 03/03/2008 | 48000 | 1 | 10/05/2003 |
| Oil pan plug became stripped very easily resulting in need for oil pan replacement. mechanics reported oil pan unusually thin where plug screws in resulting in easy strip. to emphasize this must be a frequent occurrence, i was informed that my car is now on a waiting list of at least a month before one would be available. i was further notified that 156 are back ordered and 96 additional are in the pipeline for this particular pan for this engine. if i had the other engine available for this car, there would be immediate replacement. i was further warned that the car is dangerous to drive now because the plug could fall out at any time with a resultant fire and/or seizing up of the engine from rapid drainage of oil. *tr the consumer also heard front end noises. the consumer was informed the right side lever bushing was defective. updated 05/28/08 | |||
| 07/08/2007 | 19600 | 5 | 11/16/2004 |
| After having no problems with the 2004 chrysler pacifica for nearly 2 years, all of a sudden over the last 2 weeks it has begun to stall at inappropriate times. the first time i was slowing down for a car in front of me it just died. the next 2 times it happened while i was on the interstate using cruise control at 70 mph. the next time i was on the interstate without cruise control. today, it happened while i was idling in park, engine fully warmed up. each time all dashboard lights went out, and the key was in switch but not on. i was able to immediately restart the vehicle by turning ignition to on without having to stop and without having to shift out of drive. at first, i thought maybe i was hitting key with my knee, i was a bit tall, but this last time, my leg was nowhere near the ignition. i have a kill switch alarm system, but no one has been able to determine the source of my problem. *tr | |||
| 03/20/2007 | 1 | 12/01/2005 | |
| Tl*- the contact stated that her 2004 chrysler pacifica's rear engine mount needed to be replaced. the contact stated that while driving at 40 mph on clear sunny day, she heard a ticking noise coming from under the hood of the vehicle. she stated that she took the vehicle to the dealership and they informed the contact that her rear engine mount had broken. the dealership stated that had she not brought the vehicle in the engine could have fallen out of the vehicle. the contact stated that she found other people having the same problem on the internet. the contact stated that this was not covered under warranty. the current mileage was 44,000 miles. | |||
| 12/10/2006 | 33050 | 1 | 03/20/2004 |
| Car stalled (shut down completely) in suburban traffic. was able to be re-started. *jb | |||
| 10/01/2006 | 1 | 08/30/2006 | |
| I am only the second owner my 2004 pacifica for three months and have never owned a vehicle with this many problems. i only drove it two weeks when i started hearing a terrible rattling noise around the front right tire. i had my local chrysler dealership look at the car. they said i need to replace the rotors and sway links. we replaced those however the problems was not fixed. i took it back at which now it's pouring oil out from under it. they attempted to fix it however they do not. i took it back a third time they finally fixed the oil leak but the rattling and popping in the front suspension is still there. i have since taken it to an independent mechanic who assisted that the top and bottom motor mounts were completely broken. i replaced those and they seem to think the popping is possibly the control arm or bushings. only two days ago the air pressure sensor in the left front wheel broke and i have an engine light on. the engine light reader stated the car had an emission system leak. i can not believe a car this new could have all these problems. i am very unsatisfied with this automobile. i am in shock. chrysler should make this right. *jb | |||
| 07/23/2006 | 25500 | 1 | 05/11/2004 |
| Dt*: the contact stated that while driving 35 mph, the vehicle idled roughly, bucked, and stalled completely. the vehicle was taken to service dealer, where the dealer was unable to duplicate problem. | |||
| 03/03/2006 | 29000 | 1 | 10/31/2003 |
| I was driving the car on the highway with the cruise control set at 70 mph and the car stalled. i was able to pull off on to the shoulder where the car came to a stop. warning lights lit up on the dashboard including a message to service tires soon. the car would not re-start at first. after 5 minutes, the car re-started, but then stalled again when i accelerated. the car was then towed to the nearest dealership where they found nothing wrong with the car. the car was returned to me without anything being replaced.*jb | |||
| 10/20/2005 | 27000 | 1 | 10/10/2004 |
| 2005 chrysler pacifica stalled when i was making a left hand turn. i put it in park and then started it back up. dealership said that they would look at it on monday, which is 4 days away. i know that other people have had this same problem. i just hope that it can get fixed before someone gets hurt. i will let you know what the resolution is, although i know they are going to say that they couldn't duplicate the problem, and send me on my way. *nm | |||
| 06/19/2004 | 8000 | 3 | 12/30/2003 |
| Car has died while driving on three occasions. the first two were while driving 45 miles per hour and car stalled, all systems died. the third occasion the car stalled while driving 70 mph on highway while attempting to pass a car. the vehicle is 6 months old and has under 8,000 miles. dealer has said problem was fixed after downloading some new software but problem has continued. this could result in a terrible crash!*ak | |||
| 03/17/2004 | 1 | ||
| Fluid leak from engine compartment, popping/grinding noise from front end at low speeds. dealer unable to locate leak or isolate grinding noise after 3 service attempts. *ak | |||
| 09/16/2003 | 3000 | 5 | |
| While driving at any speed and when turning corners vehicle stalled. vehicle was taken to the dealer five times. each time dealer examined the vehicle, but could not resolve the problem. *ak | |||
| 10/22/2003 | 700 | 7 | |
| Intermittently while turning corners vehicle stalled. vehicle had been to dealer six times, but problem recurred. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 10/10/2006 | 1 | ||
| I lease a 2004 pacifica with approx 30,000 on the vehicle. several weeks ago while driving up an interstate highway i felt a front vibration and suddenly heard a loud thump. i immediately exited my car to see if i had a flat tire and noticed that what had made the noise was from losing the bottom half of my front bumper. i drove directly to my dealer whereby the front was inspected and referred to the district parts manager for chrysler. i have just received word from chrysler that they, nor the dealer, will cover this 'lost part' because i never retrieved it from the interstate where it was lying in the middle of the road and had already been run over by at least one or two 18 wheeler trucks. i furthered whether chrysler expected me to pick up this large piece in my business attire or more importantly risk my life in doing so because if i had retrieved the piece from the highway then they would consider it under warranty. i actually had the car in for a routine 3000 mile inspection 1 week prior to this incident and would have expected that something like this would have been noted by the mechanic. chrysler say's that they back their dealers which naturally solicited a response from me that they should rather back their customers first. chrysler broadcasts an excellent bumper to bumper warranty and other than my fan belt failing within two months since taking possession of the car i have not used the warranty. *nm | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 10/28/2010 | 100000 | ||
| Motor mounts on my 2004 chrysler pacifica are broken! this is a hight risk and parts seem to be on back order costs are high and this must be recalled. this is a ongoing issue on the pacifica! i found this out after reading serval forums which many many people have the same issue and all cant believe that this is not recalled yet. broken motor mounts can cause tbe engine to fall down onto the street and could cause deadly excidenses! | |||
| 03/10/2010 | 85000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated that the accelerator pedal would intermittently become stuck in the open throttle position. when the failure would occur, the vehicle would jerk violently before accelerating and stalling. the vehicle was taken to a local repair facility where the independent mechanic discovered that all of the engine mounts were fractured. the engine mounts were replaced at the contact's expense. after repairs, the failure recurred sporadically and the engine would vibrate and exhibit an unusually loud rumble. the contact was sitting idle at a gated entrance. the vehicle abnormally accelerated up to 15 mph and crashed into the gate while the brakes were depressed. a police report was available. the contact was unable to drive the vehicle from the scene and the vehicle was towed to her insurance company's lot. the vehicle was not repaired. the contact was awaiting a response from the manufacturer. the failure mileage was approximatley 85,000 and current mileage was 118,343. *kmj | |||
| 10/28/2010 | 100000 | ||
| Motor mounts on my 2004 chrysler pacifica are broken! this is a hight risk and parts seem to be on back order costs are high and this must be recalled. this is a ongoing issue on the pacifica! i found this out after reading serval forums which many many people have the same issue and all cant believe that this is not recalled yet. broken motor mounts can cause tbe engine to fall down onto the street and could cause deadly excidenses! | |||
| 03/10/2010 | 85000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated that the accelerator pedal would intermittently become stuck in the open throttle position. when the failure would occur, the vehicle would jerk violently before accelerating and stalling. the vehicle was taken to a local repair facility where the independent mechanic discovered that all of the engine mounts were fractured. the engine mounts were replaced at the contact's expense. after repairs, the failure recurred sporadically and the engine would vibrate and exhibit an unusually loud rumble. the contact was sitting idle at a gated entrance. the vehicle abnormally accelerated up to 15 mph and crashed into the gate while the brakes were depressed. a police report was available. the contact was unable to drive the vehicle from the scene and the vehicle was towed to her insurance company's lot. the vehicle was not repaired. the contact was awaiting a response from the manufacturer. the failure mileage was approximatley 85,000 and current mileage was 118,343. *kmj | |||
| 10/28/2010 | 100000 | ||
| Motor mounts on my 2004 chrysler pacifica are broken! this is a hight risk and parts seem to be on back order costs are high and this must be recalled. this is a ongoing issue on the pacifica! i found this out after reading serval forums which many many people have the same issue and all cant believe that this is not recalled yet. broken motor mounts can cause tbe engine to fall down onto the street and could cause deadly excidenses! | |||
| 03/10/2010 | 85000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated that the accelerator pedal would intermittently become stuck in the open throttle position. when the failure would occur, the vehicle would jerk violently before accelerating and stalling. the vehicle was taken to a local repair facility where the independent mechanic discovered that all of the engine mounts were fractured. the engine mounts were replaced at the contact's expense. after repairs, the failure recurred sporadically and the engine would vibrate and exhibit an unusually loud rumble. the contact was sitting idle at a gated entrance. the vehicle abnormally accelerated up to 15 mph and crashed into the gate while the brakes were depressed. a police report was available. the contact was unable to drive the vehicle from the scene and the vehicle was towed to her insurance company's lot. the vehicle was not repaired. the contact was awaiting a response from the manufacturer. the failure mileage was approximatley 85,000 and current mileage was 118,343. *kmj | |||
| 10/14/2010 | 72000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. while examining the vehicle the contact noticed that the engine cradle was rusted through. the vehicle was taken to the dealership where the contact was informed that the engine cradle and motor mount needed to be replaced. there were no prior warnings and the vehicle has not been repaired. the current and failure mileages were 72000. bml | |||
| 08/30/2010 | 117000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. while the vehicle was at the garage for replacement of defected rear bumper clips the garage found the engine cradle corroded. the vehicle wasn't repaired. the manufacturer took a report 19897979 advised she will received a call back. the failure and the current mileage were 117,000. li | |||
| 01/01/1901 | 1 | ||
| Letter from senator graham on behalf of constituent re safety issues pertaining to the chrysler pacifica reply to greenville office (dot/i#2010-1232) *tgw the consumer stated the engine light illuminated. the technician found a code in the pcm for the transmission sensor out of range. the transmission would chatter when accelerating. the technician found a defective engine support. the battery was replaced due to the vehicle not starting. *jb | |||
| 03/26/2005 | 1 | ||
| 2004 chrysler pacifica. consumer states several problems with vehicle related to the engine, air conditioner blower and alternator *tgw the consumer stated when the vehicle was first purchased, the air conditioner blower was not working properly and had to be replaced. later that year, there was a whining sound coming from the front of the vehicle near the engine, however the dealer was unable to find the source and to this day, the noise is still present. the consumer stated there was a whining sound coming from or near the power steering pump which was eventually replaced, however the noise continued. the motor mounts, tie rods and rocker arms were replaced. *jb | |||
| 05/15/2005 | 10000 | ||
| Tl*the contact owns a 2004 chrysler pacifica. while driving at 5 mph, the contact noticed that the engine made a clunking noise. the vehicle was taken to an authorized dealership where the motor mounts were replaced. while the oil was being changed, the contact was informed that the engine was consuming oil. the contact also stated that the vehicle would not start on occasion. the vehicle had not been diagnosed at the time of the complaint. the failure mileage was approximately 10,000. the current mileage was approximately 102,000. | |||
| 01/06/2010 | 35120 | ||
| Tl* the contact owns a 2004 chrysler pacifica. the contact stated that when depressing the brake or accelerator pedal, there was an unusual noise. the dealer stated that the top motor mount had collapsed. all four motor mounts and brackets were replaced at the owners expense. the manufacturer was contacted but would not provide any assistance. the failure and current mileages were 35,120. | |||
| 03/04/2010 | 65000 | ||
| Crysler pacifica 2004 motor mounts( front & back) replaced every 15000 miles. this is something that keeps happening and almost recked with kids in car. | |||
| 02/07/2010 | 80000 | 1 | |
| The accelerator sticks preventing acceleration. this has happened multiple times. the dealer states that it is due to a build-up of carbon on the engine components. maintenance is required - not covered under any warranty or factory program. *tr | |||
| 02/26/2010 | 82500 | 1 | |
| 2004 chrysler pacifica. in the past 3 months we have replaced the motor mounts and the antilock braking system module. we now have a thrown rod in the motor or a major cylinder problem. the vehicle only has 80,000 miles on it and we maintain it regularly. are there any other problems that are common for this vehicle? *tr | |||
| 05/01/2009 | 50000 | 1 | |
| 1. the issue has existed for a few years, but diagnosis has been conclusive only recently. the issue seems to have arisen from normal wear and tear. the vehicle is driven frequently, but is not abused in any way. 2. the motor mounts have failed, at least one is completely broken. the result is a very loud knocking noise when braking sharply. it is unknown at this time if further damage will be found resulting from this condition pending repair. 3. the vehicle is waiting for parts which have been on backorder. once the part arrives, repairs will commence. *tr | |||
| 01/01/1901 | 1 | ||
| 2004 chrysler pacifica has a problem with the motor mounts. consumer states the mounts have been on back order since dec. 2008. *nj the consumer stated a noise was heard when gong over bumps in the road. the anti-lock wheel sensor was bad, the tire light illuminated, the lower control arms and front sway bar were replaced. the motor mounts were leaking oil. the instrument cluster was not working and the egr valve was replaced. *jb | |||
| 05/01/2009 | 40000 | 1 | |
| Chrysler pacifica engine mounts failure and no replacements available. engine mounts have failed 3 times in 120,000 miles, but now they can't be replaced. no aftermarkets available and chrysler is on a 4 month national backorder. my mechanic confirms a design failure, but no alternatives. every pacifica he knows has an engine mount failure with no options for repair. *tr | |||
| 01/04/2009 | 79000 | 1 | |
| When you stop you hear and fill a large clank and the engine moving forward. we took it to the shop and waited 2 months for the first motor mount to be ordered and received there was a national backorder. while in the shop they discovered the front motor mount was now bad. this time there is 2600 on national back order and this time there is not a time frame to have it fixed. i called chrysler and they will not talk to me because i bought my car used in 2006. chrysler does not show me as the original owner. i am driving my family in a car that is un-safe. if chrysler knows of the issue then why are they not doing anything to help. any dealer i call or email tells me the same thing. they say they receive many calls a day about the part but they don't know. you can put your name on the list and pay for it but can not give you a time line to get it fixed. now my warranty is up during this wait. it is going on 5 months now. *tr | |||
| 04/18/2009 | 1 | ||
| My car was recently state inspected and it was discovered that i needed the front and rear motor mounts on my 2004 chrysler pacifica. after researching the problem, i read complaints from many owners who had the exact same failures with their pacifica's despite low mileage (30,000 to 40,000 miles). the problem appears to be a serious defect with this car because the motor mount is on backorder with the majority of chrysler dealers. a chrysler parts department employee at reedman's dealership in langhorne, pa. told me the part is on backorder with no availability date forecasted. the employee told me this is a sure sign of a serious problem when this occurs. i have a problem now because i won't be able to drive my car when the state inspection sticker expires the end of april. i have read the shortage is possibly self inflicted so as to avoid warranty repairs. i don't believe that is true because bad motor mounts could lead to an accident and liability issues. however, i do believe this needs to be investigated and if deemed credible a recall initiated to correct the reason for the early failures i.e. defective part or engineering flaw. *tr | |||
| 01/10/2009 | 55000 | ||
| Tl*the contact owns a 2004 chrysler pacifica. while driving at an unknown speed, the contact heard a popping sound in the front of the vehicle underneath the hood. the dealer could not duplicate the failure. she had an independent mechanic inspect the vehicle and it was discovered that the rear motor mount transmission was fractured. the dealer stated that the part needed for the repair was on national back order. there were 12,000 parts that were expected to arrive. the contact had been waiting two months for the part to arrive. currently, the part has not yet arrived and is still on back order. the current and failure mileages were less than 55,000. | |||
| 11/13/2008 | 75000 | ||
| Tl*the contact owns a 2004 chrysler pacifica. the contact took his vehicle to the mechanic for routine maintenance and was informed that the front motor mount needed to be replaced because it was leaking. the manufacturer stated that the part has been on back order since november 13, 2008, and will be unavailable until february of 2009. the vehicle is unable to be driven. the failure mileage was 75,000. | |||
| 08/31/2008 | 20000 | ||
| Tl*the contact owns a 2004 chrysler pacifica. while driving 65 mph, the vehicle made a puffing noise. the contact drove up the on ramp and the vehicle began to smoke. the tires caught fires. she exited the vehicle and noticed flames on the undercarriage of the vehicle. the police and fire department were notified. the vehicle was towed and a police report was filed. the current mileage was unknown and the failure mileage was 20,000. | |||
| 03/30/2008 | 49000 | 1 | |
| 1. oil has been changed by dealer since vehicle was new. odd occasion, due to location issues, oil had to be changed at a goodyear service department. 2. goodyear service writer informed us the drain hole threads on oil pan were stripped by the last place to change oil. informed oil pan needed to be replaced. contacted chrysler dealer where work had always been done. they denied responsibility, but acknowledged the wide-spread incidence of this problem with other pacifica models around the country. 3. after being put off for more than 6 weeks, we are having the oil pan drain hole re-threaded (it can only be done once), by a trusted mechanic trained by chrysler. we will determine what needs to done long-term as advised by this mechanic. *tr | |||
| 06/10/2006 | 60000 | ||
| Tl*the contact owns 2004 chrysler pacifica. she stated that the engine motor mounts are constantly knocking. the dealer refused to repair due to the motor mounts not being covered under warranty. the failure mileage was 60,000 and the current mileage was 77,000. the contact did not know the exact purchase date of the vehicle. | |||
| 03/18/2007 | 49000 | 10 | 06/15/2006 |
| On several (10+) occasions in the last month, our car has lost power while driving from what appears to be a fuel starvation issue. on the last event we were nearly rear-ended by following cars due to the sporadic acceleration/deceleration. i have brought the pacifica to the dealer twice to have the problem diagnosed and have been told twice that no problem can be found and the computer does not indicate a fault code for why the check engine light is on. | |||
| 10/09/2006 | 58000 | 2 | 07/30/2004 |
| Tl* - the contact has a 2004 chrysler pacifica. the contact stated that the clock display turns off, the gas gauge needle floats up and down, and electrical equipment would go dim. the contact stated that the gas gauge registers the fuel as low when the gas tank is almost full and that a rear interior light goes on. also, the dvd player switches songs as if it were searching for radio stations. the child safety locks for her windows only work occasionally. the heater doesn't always turn on, but when it does it cannot be adjusted unless the power to the vehicle is turned off. the contact stated that the vehicle stalled twice while she was driving 55 mph with an odometer reading of 58000 miles. during one of the stalling incidents she was trying to change lanes, but the car would not accelerate, so she pulled over onto the median where the car turned off. the contact was able to restart the vehicle and resume driving. *nm | |||
| 06/21/2006 | 17334 | 4 | 03/10/2006 |
| The chrysler pacifica 2004 is an extremely dangerous vehicle. the car stalled three times on me on the highway where i nearly got into an accident. another time, the right axle came off and the car rolled down a hill and nearly hit a woman. i could have killed people many times with the pacifica since it is an extremely dangerous vehicle to drive. i found out that many people have these exact same issues. please do something about it before it gets too late. thank you. *nm | |||
| 04/11/2006 | 46200 | 1 | 06/01/2004 |
| Dt*: the contact stated having problems with the brakes. while driving 15 mph the vehicle stalled. the vehicle was towed to the dealership who replaced the front brakes. the brake sensors did not work properly when the incident occurred. updated 9/11/2006 - the caliper bolts (self locking) fell out. the dealership indicated that this should never happen. *nm | |||
| 04/03/2006 | 19500 | 1 | 03/01/2004 |
| Dt*: the contact stated while driving at various speeds, the vehicle stalls without warning. the vehicle restarts each time. this problem caused an accident, while in reverse the vehicle stalled and the brakes did not respond. this caused the vehicle to collide with another vehicle. there was damage to both the rear end of the contact's vehicle and the front end of the other vehicle. the dealership is unable to diagnose a problem. | |||
| 03/11/2005 | 2682 | 19 | 08/31/2003 |
| After having my pacifica for 1.5 years and experiencing 19 problems (54 days in the shop!); 2-3 of which are recurring (i.e. the engine light coming on), even the service department at my dealership stated that they would stand behind my efforts to get a vehicle replacement! we are completely happy with the dealership's service as they have stood behind this lemon better than the manufacturer appears to be able to. after talking with the chrysler representative, mr. craig kishner, i was informed that the best chrysler could do was to refund my extended warranty price. i pushed back and my boyfriend also called to announce our dismay at the manner in which we are being treated after being tremendously patient for 1.5 years to see if this lemon could be repaired to a reasonable level of usability. mr kishner then came back with the answer that chrysler would only step up for the previously laughable answer. we had hoped for a laudable answer. i find it difficult to believe that a manufacturer, with the questionable track record of chrysler, would want to create more adverse publicity than they already have chalked up over the course of their existence. nonetheless, we will pursue this through the courts and undoubtedly tell all of our friends and business colleauges of this horrific experience. *ak | |||
| 08/21/2003 | 1 | 06/30/2003 | |
| Problems with vehicle engine stalling.*mrthe vehicle stall while driving 35 mph. the consumer pulled the vehicle over and was able to restart it shortly after it stalled. *nm | |||
| 08/21/2003 | 1 | 06/30/2003 | |
| Problems with vehicle's engine stalling.*mr the vehicle was taken to the dealer twice. both times the vehicle put on the diagnostic machine but no codes were found. the consumer ultimately trade the vehicle in for another vehicle and suffered a huge financial loss. the consumer later read an article which indicated that the pacifica was being recall for a stall problem. the fix was to reprogram the pcm. the consumer feels that financial reimbursement should be offered to offset the loss he took on the trade in. *nm | |||
| 01/15/2004 | 2200 | 6 | 09/15/2003 |
| While drive the vehicle appears to shut off. i have no other way to describe what happens. it is literally as though the key were turned off (i.e. the engine stops, loss of power steer, loss of power assist breaking, loss of abs, no instrument panel lights to even indicate there was problem). the only systems that remain active are the ones that would normally be on when the key were in the accessory position. the vehicle will immediately restart after being shifted to neutral. this has occurred numerous times with no consistency. (i.e. 70 mph on an interstate, 15 mph in a parking lot, 45 on a secondary road, 5 mph backing out of the driveway). *cb | |||
| 12/19/2003 | 1985 | 2 | 11/07/2003 |
| The vehicle has stalled 2 (two) times while exiting the highway on to a secondary road. both instances have occured at approximately the same time and location. one occurred on 12/10/03 other on 12/19. *ak | |||
| 07/12/2003 | 1 | ||
| While driving at 70 mph engine check light came on, then the vehicle started to jerk and stall. driver pulled off the road. consumer has contacted the dealership on two separate occasions, but the problem still occurs. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 02/22/2008 | 64000 | 1 | |
| Tl*the contact owns a 2004 chrysler pacifica. the contact noticed that the check engine light was illuminated. subsequently, the contact's mechanic monitored the light for approximately one week. the mechanic was able to retrieve a service bulletin, and the code indicated that when a consumer placed 12 gallons of fuel or less in the vehicle, the check engine light would illuminate. the contact had to pay $70 to have the engine reset. he consulted chrysler initially for reimbursement, but then for an explanation as to why the feature caused the light to illuminate. chrysler responded that the vehicle was out of warranty and they denied his request for reimbursement. he informed the dealer that the vehicle did not malfunction because, as he was informed, the vehicle was supposed to perform in that manner. therefore, the warranty was not an issue. the vin, purchase date, and engine size were unknown. the current mileage was 64,500 and failure mileage was 64,000. | |||
| 07/20/2006 | 73500 | 2 | 11/30/2003 |
| My pacifica 2004 model engine just stalled when i turned into my company's parking lot. then, i could no longer steer and lost control of my steering wheel. my friends at work drove right behind me and just passed by almost hitting me like a sandwich. then, i checked to see if there was enough fuel in the tank; i saw about 3/4 left on the fuel gauge. so, i re-started the engine and parked my car safely in the assigned lot. i noticed for the first time, the fuel gauge went from 3/4 level to the full tank level and stayed there the entire time. when i did re-start the engine, after 8 hours just to go home, i noticed the fuel gauge was still full. it was very funny and started to drop down to 3/4 again!! right after that, i took my foot off the gas pedal to let the engine warm up, as i always do, my engine could not hold its rpm to keep running and kept stalling again repeatedly. how did i go home that night? i re-started the engine and tried to hold on the gas pedal for about 50-65 seconds by watching the clock in my car, then i heard a clicking sound from inside of the engine compartment, e.g. air-condition working, or idle timing, or something. but, i still kept my foot on the gas pedal until 100-110 seconds and took my foot of the gas pedal. the engine did not stall anymore, so, i luckily could drive home in the night. when i arrived at home, i stopped the engine and re-started again, many times. the engine was perfectly normal as i had been driving them for 2.5 years, like nothing ever had happened. so, i did some investigating and visited several car websites. some of them suggested i file a complaint to nhtsa for this problem because other pacifica owners had similar problems. and, i just did because this problem is very detrimental serious and can easily cause serious damages to life and property of anyone inside the vehicles. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 10/01/2006 | 1 | 08/30/2006 | |
| I am only the second owner my 2004 pacifica for three months and have never owned a vehicle with this many problems. i only drove it two weeks when i started hearing a terrible rattling noise around the front right tire. i had my local chrysler dealership look at the car. they said i need to replace the rotors and sway links. we replaced those however the problems was not fixed. i took it back at which now it's pouring oil out from under it. they attempted to fix it however they do not. i took it back a third time they finally fixed the oil leak but the rattling and popping in the front suspension is still there. i have since taken it to an independent mechanic who assisted that the top and bottom motor mounts were completely broken. i replaced those and they seem to think the popping is possibly the control arm or bushings. only two days ago the air pressure sensor in the left front wheel broke and i have an engine light on. the engine light reader stated the car had an emission system leak. i can not believe a car this new could have all these problems. i am very unsatisfied with this automobile. i am in shock. chrysler should make this right. *jb | |||
| 10/20/2006 | 48200 | 3 | 10/31/2003 |
| On oct 20,2006 my third (emission failure) has happened to my chrysler pacifica 2004 fwd model (48,535 miles). this model had problems in the past-most have been corrected. the first was engine stalling, which was repaired with updated software. the next was my a/c control/hvac unit which would not light, noise from bushings was replaced. flickering of dash lights time to time is an issue-the current major problem is that it will not pass emissions on three occasions it has failed next visit will be to the dealer on oct 30,2006- nys inspector/mechanic has told me that the pc in albany in nys may not read all codes all places show -oxygen sensor and cat sensor as being down and not ready on the print report-third mechanic thinks it is under warranty which si should be and that it may be the ecm or bus section of the module-this is based on a scan test and a obd2 system. failures = 3 nys inspection fails -4th will be at the dealership-consequences hoping to get it repaired as soon as possible. *nm | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 01/01/1901 | 1 | ||
| 2004 chrysler pacifica has a problem with the motor mounts. consumer states the mounts have been on back order since dec. 2008. *nj the consumer stated a noise was heard when gong over bumps in the road. the anti-lock wheel sensor was bad, the tire light illuminated, the lower control arms and front sway bar were replaced. the motor mounts were leaking oil. the instrument cluster was not working and the egr valve was replaced. *jb | |||
| 12/18/2004 | 7 | 12/28/2003 | |
| I purchased my 2004 chrysler pacifica approximately one year ago. i currently have over 18,000 miles on the vehicle, which has been plagued with problems. my engine light has stayed on almost continuously since july 2004. the service department can't seem to repair this problem. the egr sensor failed on a recent trip and my vehicle began to lose power and make loud noises that could be heard by other drivers on the road. the ball joints have had to be replaced. the axle seals have been replaced and now an axle has to the replaced. either my vehicle is the only lemon in the orchard or chrysler has a serious problem with the pacifica.*ak | |||