Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 02/27/2013 | 102000 | ||
| Tl* the contact owns a 2004 chrysler pacifica. the contact stated that while driving 70 mph, the fuel level gauge dropped from indicating that the vehicle was one half a tank full to empty. the contact was able to continue driving an additional ten miles before the vehicle stalled. the contact added a small amount of fuel to the vehicle and the fuel level gauge displayed the tank as being three-fourths full. the contact was able to restart the vehicle. the vehicle was taken to a dealer for diagnosis where the contact was informed that the fuel tank would need replacing. the manufacturer was notified but offered no assistance. the vehicle was not repaired. the failure and current mileage was 102,000. | |||
| 02/27/2013 | 102000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated that while driving 70 mph, the fuel level gauge dropped from indicating that the vehicle was one half a tank full to empty. the contact was able to continue driving an additional ten miles before the vehicle stalled. the contact added a small amount of fuel to the vehicle and the fuel level gauge displayed the tank as being three-fourths full. the contact was able to restart the vehicle. the vehicle was taken to a dealer for diagnosis where the contact was informed that the fuel tank would need replacing. the manufacturer was notified but offered no assistance. the vehicle was not repaired. the failure and current mileage was 102,000. kmj | |||
| 02/27/2013 | 102000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated while driving 70 mph the fuel gauge dropped from half to empty immediately and ten miles later the vehicle stopped. the contacts husband brought gas to her and when a small amount had been added the gauge then began to read that the tank was three-fourths full and the vehicle started. the vehicle was taken to a dealer for diagnosis and was informed the vehicle needed a new gas tank. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileage was 102,000. dt | |||
| 01/07/2013 | 144000 | ||
| Tl - the contact owns a 2004 chrysler pacifica. the contact stated that while refueling, the fuel pump would shut off however, the fuel level gauge would read as empty. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure and current mileage was 144,000. kmj | |||
| 01/07/2013 | 144000 | ||
| Tl - the contact owns a 2004 chrysler pacifica. the contact stated that while refueling, the fuel pump would shut off indicating that the fuel tank was full. however, the fuel gauge would read empty. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure and current mileage was 144,000. pm | |||
| 12/24/2012 | 194000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated that while traveling 65 mph, the fuel gauge suddenly decreased from half full to empty as the vehicle stalled. the vehicle was moved to the shoulder. after refueling, the vehicle was able to be driven to the contact's residence. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 194,000. kmj | |||
| 12/24/2012 | 194000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated that while traveling 65 mph, the fuel gauge suddenly decreased from half full to empty then the vehicle stalled. the vehicle was moved to the shoulder. after refueling, the vehicle was able to be driven to the contact's residence. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 194,000. mh | |||
| 09/15/2012 | |||
| Tl* the contact owns a 2004 chrysler pacifica. the contact stated she was in the vehicle for ten minutes when she began to smell an overpowering gasoline odor. the vehicle was taken to an independent mechanic where a diagnostic was performed and the contact was advised that the one of the fuel hoses had become detached, causing the fuel pump to fail. the mechanic advised that the fuel pump be replaced. the vehicle was repaired for the missing fuel hose and the fuel pump. a few weeks later, the contact noticed that the check engine warning light was illuminated. the vehicle was taken to the dealer for diagnosis who advised her that the entire fuel line needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and advised that the vehicle was not included in nhtsa campaign id number 03v471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings). the failure mileage was unavailable. the current mileage was approximately 84,000. the vin was unavailable. | |||
| 09/15/2012 | |||
| Tl-the contact owns a 2004 chrysler pacifica. the contact stated she was in the vehicle for ten minutes when she began to smell an overpowering gasoline odor. the vehicle was taken to an independent mechanic where a diagnostic was performed and the contact was advised that the one of the fuel hoses had become detached, causing the fuel pump to fail. the mechanic advised that the fuel pump be replaced. the vehicle was repaired for the missing fuel hose and the fuel pump. a few weeks later, the contact noticed that the check engine warning light was illuminated. the vehicle was taken to the dealer for diagnosis who advised her that the entire fuel line needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and advised that the vehicle was not included in nhtsa campaign id number 03v471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings). the failure mileage was unavailable. the current mileage was approximately 84,000. the vin was unavailable. kmj | |||
| 09/15/2012 | 84000 | ||
| Tl-the contact owns a 2004 chrysler pacifica. the contact stated that she would be in her vehicle for approximately 10 minutes and would start to smell gasoline. the vehicle was taken to an independent mechanic. after diagnosis they advised her that the one of the gas hoses were off and the fuel pump stopped functioning and needed to be replaced. the vehicle was repaired for the missing gas hose and the fuel pump. a few weeks later the contact noticed that the engine light was on. the vehicle was taken to the dealer for diagnosis. after diagnosis they advised her that her entire fuel line needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they advised her that her vehicle was not inlcuded in nhtsa campaign id number 03v471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings). the failure mileage was unavailable. the current mileage was approximately 84,000. the vin was unavailable. tb | |||
| 03/15/2012 | 115000 | ||
| Tl* the contact owns a 2004 chrysler pacific. while parked, the contact noticed that the fuel gauge was providing an inaccurate fuel level reading. the contact stated that after refueling, the vehicle stalled one mile later. the contact referenced nhtsa campaign id number: 03v471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was taken to an independent mechanic for diagnostic testing who stated that the vehicle was equipped with dual fuel tanks and both fuel tanks would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 115,000. | |||
| 03/15/2012 | 115000 | ||
| Tl- the contact owns a 2004 chrysler pacific. while parked, the contact noticed that the fuel gauge was providing an inaccurate fuel level reading. the contact stated that after refueling, the vehicle stalled one mile later. the contact referenced nhtsa campaign id number: 03v471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was taken to an independent mechanic for diagnostic testing who stated that the vehicle was equipped with dual fuel tanks and both fuel tanks would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 115,000. kmj | |||
| 03/15/2012 | 115000 | ||
| Tl- the contact owns a 2004 chrysler pacific. while parked the contact noticed the fuel gauge was providing an inaccurate reading. the contact stated after fueling the vehicle it ran out of fuel approximately a mile later. there was a recall under nhtsa campaign id number: 03v471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic stated the vehicle was equipped with dual fuel tanks and both fuel tanks would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 115,000. da | |||
| 05/27/2011 | 90000 | ||
| Tl-the contact owns a 2004 chrysler pacifica. the contact stated that while refueling fuel spew back out of the filler neck. the vehicle was taken to an independent mechanic who diagnosed that the floater needed to be replaced. the dealer was made aware of the failure who stated that her vehicle was not included in nhtsa campaign id number: 03v471000 (fuel system, gasoline: delivery: hoses, lines/piping, and fittings). the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. the failure mileage was 90,000. pmb | |||
| 05/27/2011 | 90000 | ||
| Tl-the contact owns a 2004 chrysler pacifica. the contact stated while fueling her vehicle the fuel will spill out on her and the ground. the vehicle was taken to a mechanic shop who informed her the floater needed to be replaced. this would cost $800 to repair. the dealer was notified who stated her vin was not included in the recall. the nhtsa campaign id number: 03v471000, fuel system, gasoline: delivery: hoses, lines/piping, and fittings. the manufacturer was notified who stated the vin was not included and offered no other assistance. the failure mileage was 90,000. mw | |||
| 08/10/2012 | 94000 | ||
| Tl-the contact owns a 2004 chrysler pacifica. the contact stated that the check engine warning light illuminated and fuel fumes were emitted into the vehicle. the vehicle was taken to the dealer, who stated that the fuel tank was defective, which caused the fuel pump to crack. the fuel pump was not connected properly and gas fumes were released. the vehicle was not repaired. the manufacturer was made aware of the failure, and a case manager was assigned. the current and failure mileage was 94,000. pmb | |||
| 08/10/2012 | 94000 | ||
| Tl-the contact owns a 2004 chrysler pacifica. the contact stated that the check engine light was illuminated, and there were gas fumes inside vehicle. the vehicle was taken to the dealer, who stated that the fuel tank was defective, which caused nipple on the fuel pump to crack. the fuel pump was not connected properly and gas fumes were released. the vehicle was not repaired. the manufacturer was made aware of the failure, and a case manager was assigned. the current and failure mileage was 94,000. yn | |||
| 06/12/2012 | 120000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated that he would only get twenty miles on a full tank of gasoline fuel. the contact had not taken the vehicle to the dealer but believed that there was a problem with the fuel pump or fuel system. the failure mileage was 120,000. kmj | |||
| 06/10/2012 | 150000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated that the fuel gauge was providing inaccurate fuel level readings and was reading that the tank was half full when it suddenly dropped to empty. when refueling the vehicle, the pump would stop at seven gallons and the vehicle would not accept additional fuel although the fuel tank was not full. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 150,000. kmj | |||
| 06/12/2012 | 120000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated that he would only get twenty miles on a full tank of gasoline fuel. the contact had not taken the vehicle to the dealer but believed that there was a problem with the fuel pump or fuel system. the failure mileage was 120,000. kmj | |||
| 06/10/2012 | 150000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated that the fuel gauge was providing inaccurate fuel level readings and was reading that the tank was half full when it suddenly dropped to empty. when refueling the vehicle, the pump would stop at seven gallons and the vehicle would not accept additional fuel although the fuel tank was not full. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 150,000. kmj | |||
| 06/12/2012 | 120000 | ||
| Tl- the contact owns a 2004 chrysler pacifica with 120,000 miles. the contact stated that when he fills up the vehicle with fuel he only gets twenty miles on the fill up. the contact has not taken the vehicle to the dealer but he feels that the problem it with the fuel pump or fuel system.bl | |||
| 06/10/2012 | 150000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. the contact stated that the fuel gauge was providing inaccurate fuel level readings and was reading that the tank was half full when it suddenly dropped to empty. when refueling the vehicle, the pump would stop at seven gallons and the vehicle would not accept additional fuel although the fuel tank was not full. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 150,000. kmj | |||
| 06/10/2012 | 150000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. while parked the contact noticed the fuel gauge reading had indicated half a tank when suddenly it read empty. while fueling the vehicle the pump stopped at seven gallons and the vehicle would not accept additional fuel although the fuel tank was not full. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 150,000. da | |||
| 06/18/2012 | 100000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. while parked, the contact noticed smoke coming from under the hood and flames from under the vehicle. the vehicle then became engulfed in flames. the police and fire department reported to the scene and a report was filed. the cause of the fire was undetermined. the contact referenced nhtsa campaign id number: 03v471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings) but was unsure if the vehicle was included in the recall. the contact stated that she had refueled the vehicle prior to the fire. the vehicle was destroyed. the approximate failure mileage was 100,000. kmj | |||
| 06/18/2012 | 100000 | ||
| Tl- the contact owns a 2004 chrysler pacifica. while parked the contact noticed smoke from under the hood and flames from underneath the vehicle. the vehicle became engulfed in flames. the police and fire department reported to the scene and a report was filed. the cause of the fire was undetermined. there was a recall under nhtsa campaign id number: 03v471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings) that may be related to the failure. the contact had fueled the vehicle prior to the fire. the vehicle was destroyed. the approximate failure mileage was 100,000. da | |||
| 04/02/2012 | 159000 | ||
| While driving on busy road in the rain on 3 different occasions my headlights went out for no apparent reason...i did not realize that they had gone out until i was pulled over by a state trooper and given a ticket...also when my tank reaches 1/2 full the needle will drop to empty and the gas light will come on warning me that i have run out of gas even though i have 1/2 tank of gas in there, almost caused a pile up on the highway...low tire pressure light stays on even when i put air in all 4 tires. | |||