Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 04/20/2010 | 62000 | ||
| Failure of both motor mounts on our 2004 chrylser pacifica. parts from local dealer have been back ordered for weeks. additional research on my part has shown this is a very common problem with this model. motor mounts should not fail but especially when the vehicle has less than 90k miles. | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 09/01/2006 | 21700 | 25 | 09/27/2005 |
| Vehicle door locks act erratically. the doors lock repeatedly while the vehicle is moving past the 15 mph mark, also, when parked with or without the keys in the ignition and with or without the engine running. dealer installed new door modules but problem still persists. *nm | |||
| 10/06/2004 | 0 | 5 | 08/06/2003 |
| I purchased the car from carmax 08/03, with 500 miles on it. at the end of 09/04, with 2200 miles, i began to have problems with the fuel light. i took it in for service for the fuel light on 10/6, 10/11, 12/18, and 12/27/04. each time service said it was due to a gas cap not being tightend, and or gas was being topped off. they didn't tell me they replaced a c34 fuel line clip on 12/18, and on 12/27 they replaced the egr system. i continued to have the same problems 1/11 and 1/17/05. on 1/17/05 they replaced a detector for general evap system failure/replace nvld pump. 1/25/05, service again for the headlamps not working, they found no problem. i was not told they did a recall on 10/06/04 on the auto transmission powertrain controle module. i found out, via the internet there was a recall on the headlamps, and they could go out anytime. i received another recall in the mail on the seat control module and drivers door handle, so i took the car in for both recalls 03/31/05. i got home that evening, and now i can't get into the car through the driver's side! this whole car is a lemon and should be recalled! *ak | |||
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||
| 03/11/2005 | 2682 | 19 | 08/31/2003 |
| After having my pacifica for 1.5 years and experiencing 19 problems (54 days in the shop!); 2-3 of which are recurring (i.e. the engine light coming on), even the service department at my dealership stated that they would stand behind my efforts to get a vehicle replacement! we are completely happy with the dealership's service as they have stood behind this lemon better than the manufacturer appears to be able to. after talking with the chrysler representative, mr. craig kishner, i was informed that the best chrysler could do was to refund my extended warranty price. i pushed back and my boyfriend also called to announce our dismay at the manner in which we are being treated after being tremendously patient for 1.5 years to see if this lemon could be repaired to a reasonable level of usability. mr kishner then came back with the answer that chrysler would only step up for the previously laughable answer. we had hoped for a laudable answer. i find it difficult to believe that a manufacturer, with the questionable track record of chrysler, would want to create more adverse publicity than they already have chalked up over the course of their existence. nonetheless, we will pursue this through the courts and undoubtedly tell all of our friends and business colleauges of this horrific experience. *ak | |||
| 02/17/2004 | 122 | 2 | 02/14/2004 |
| The power windows, locks, mirrors, keyless remote entry and power seats all stopped working at the same time. the trunk also would not unlock to open. we have owned the car for three days.*ak | |||