Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 2302403 | 10/17/2003 | 10004544 | Hole in front seat back panel. *tt | 12/18/2003 | |
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||||
| D39 | 01/01/2005 | 10012242 | Customer satisfaction notification d39. seat control module and driver's door handle. *tt | 02/23/2005 | |
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||||
| 0803105 | 03/08/2006 | 0801206 | 10015797 | Flash: front heated seats do not get warm enough. *tt | 08/12/2005 |
| 0802904 | 08/10/2004 | 10009792 | New heated seat control module available for service. *tt | 10/25/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 07/29/2012 | 54000 | 1 | |
| Both electric seat adjusters just stopped working. the driver's side seat is so far back that it's not really safe to be driving, and both seats are stuck in an uncomfortable position. the driver's side seat is stuck in the exit the car position, so it must have stopped working last sunday when i drove it and then parked it for the night. now it's too far back for me to operate safely and i am sadly disappointed in chrysler. this should be fixed for free in my opinion, because i see many complaints online about the same problem. what a piece of junk. *tr | |||
| 07/29/2012 | 54000 | ||
| Both electric seat adjusters just stopped working. the driver's side seat is so far back that it's not really safe to be drving, and both seats are stuck in an uncomforable position. the driver's side seat is stuck in the exit the car position, so it must have stopped working last sunday when i drove it and then parked it for the night. now it's too far back for me to operate safely and i am sadly disappointed in chrysler. this should be fixed for free in my opinion, because i see many complaints online about the same problem. what a piece of junk. | |||
| 08/18/2005 | 15 | ||
| Car does not start! when starting, a loud clicking noise happens, and engine will not start. need a jump start often. have brought it to dealer they cannot find anything wrong. *jb | |||
| 01/24/2004 | 1 | 01/16/2004 | |
| Lower seat carriages heavily corroded, only had the car 7 days when we noticed it. contacted dealer salesman davis said that he looked at others on lot they are also corroded. *la | |||
| 11/06/2003 | 800 | 20 | 09/16/2003 |
| Power seat control failure for dirver and front passenger seats. also, seat heating system fails. dashboard flashes with signs of memory failure. car has been taken to the dealer for repair four times with no solution to the problems. | |||
| 12/22/2003 | 980 | 3 | 11/22/2003 |
| Power seat/memory failed since new. startedwith lumbar support inoperable. memory module had 8 failures flag. dealer reset computers. since then, power seat/pedal function & memory fails intermittently and frequently, often leaving seat in full back position (making it dangerous for short drivers).*ak | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 11/15/2007 | 58000 | 1 | 03/15/2006 |
| Power seats, driver memory, pedal height adjustment all failed simultaneously at about 58,000 miles. my wife is about a foot shorter than me, and cannot, therefore, drive the car anymore. i contacted chrysler, and they were no help. *tr | |||
| 08/01/2007 | 29000 | 10 | 10/31/2003 |
| Driver's seat memory periodically fails. dash will display memory disabled - vehicle not in park on information display. diagnosed as short in seat switch. switch replaced. problem periodically still exists except, on occasion, the seat will now move forward while vehicle is being driven pinning driver to steering wheel. *jb | |||
| 05/09/2007 | 46000 | 1 | 02/15/2005 |
| 2004 chrysler pacifica with approx. 46,000 miles logged. electric seats, driver and passenger no longer adjust. also, driver memory and pedal height adjustment inoperative. as my spouse and i are about 12 different in height, she is no longer able to drive the car. when she attempted to drive it, she was up against the steering wheel and said it was too dangerous. *jb | |||
| 04/04/2007 | 5000 | 1 | 09/01/2004 |
| Have had many instances where the power seats in my 2004 chrysler paciffica were not able to move. this has happened in instances in which it poses a significant driver safety issue. on one occasion my wife had to drive the vehicle with her body almost pinned against the steering wheel. this seems to be a known problem with many chrysler pacifica's, i have brought it to two separate dealers, and they both admit they had many occurrences of this. there are at least two separate technical service bulletins relating to this issue. they refuse too perform any services under a safety alert. it's only a matter of time until there is a fatality related too this problem. this is an extreme safety issue , and should be recalled by the manufacturer.*ak | |||
| 06/17/2004 | 12 | 08/10/2003 | |
| My pacifica has had power memory seats repaired 5 times. my air compressor repaired x2. a dampener placed to try and minimize the noise from the a/c. the dash electronic module replaced x1. the wheel plastic covering just came off while driving. my tire pressure sensors have had to be reset x2. the exhaust made a rattling noise that had to be repaired. the right front bumper had to be tighten as excessive wind noise was heard by service dealer. it still makes an audible clicking, knocking type noise on acceleration that they claim to be unable to duplicate. it has a loud pop on sharp right turns. and the a/c still cycle abrubtly and loudly approx every 30-45 seconds. i have had the car since aug 2003 and chrysler refuses to accept responsiblity and allow me another vehicle without obtaining a lawyer. i clearly exceeds the minimum criteria for the lemon law. this vehicle has been a huge inconvenience to my family and i. chrysler states there is nothing to be repaired on my vehicle and will not help me in any way. i love the vehicle when it is problem free wich is rare and i just want them to step up to the plate and stop giving me the run around. it has been repaired way to many times already.*ak | |||
| 01/24/2004 | 15944 | 1 | 05/19/2003 |
| Drivers seat automatic memory system.*ak | |||
| 12/22/2003 | 980 | 3 | 11/22/2003 |
| Power seat/memory failed since new. startedwith lumbar support inoperable. memory module had 8 failures flag. dealer reset computers. since then, power seat/pedal function & memory fails intermittently and frequently, often leaving seat in full back position (making it dangerous for short drivers).*ak | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 05/09/2007 | 46000 | 1 | 02/15/2005 |
| 2004 chrysler pacifica with approx. 46,000 miles logged. electric seats, driver and passenger no longer adjust. also, driver memory and pedal height adjustment inoperative. as my spouse and i are about 12 different in height, she is no longer able to drive the car. when she attempted to drive it, she was up against the steering wheel and said it was too dangerous. *jb | |||
| 08/18/2004 | 320 | 3 | 07/21/2004 |
| Air conditioner makes hissing sound every few seconds. door seals were not fitted properly, let water leak into car. seat module failed after only a couple of weeks.*ak | |||
| 01/01/2005 | 10 | 10/25/2003 | |
| Rear hatch would not work. in for repair 3 times. ront end thumps upon hard braking. in for repair 4 times with no resolution. car will not start. in for repair currently for the 3rd time. drivers seat moves upon acceleration and stopping. in for repair 4 times, still not resolved. cd player has static between songs. replaced cd player once. still happens without resolution.*ak | |||
| 08/13/2004 | 8800 | 3 | 04/14/2004 |
| While entering a construction zone on interstate 95 on mayland near perryville, i was travelling approximately 10 mph and was struck from the rear by a mazda 6 traveling at a higher rate of speed. there were no skid marks. when my car, a 2004 chrysler pacifica was struck in the rear, the drivers seatback failed and i was thrown in the back seat against my 14 year old daughter. the seatback crushed her knee and she was taken to teh hospital. the passanger side front seat also failed in a similar fachion and my wife slide into my 12 year old, she was not injured. my 9 year old was in the third row seat which was broken in the crumple of the rear, and was taken to the hospital as she was complaining of shortness of breath, she is okay now as i wrinte this.*ak | |||
| 06/20/2004 | 300 | 1 | |
| Less than 24 hours of taking possesion the driver's side seat got stuck in the recline position making it unsafe to drive.*ak | |||
| 12/22/2003 | 980 | 3 | 11/22/2003 |
| Power seat/memory failed since new. startedwith lumbar support inoperable. memory module had 8 failures flag. dealer reset computers. since then, power seat/pedal function & memory fails intermittently and frequently, often leaving seat in full back position (making it dangerous for short drivers).*ak | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 11/21/2004 | 6000 | 3 | 03/15/2004 |
| Tl*the contact owns a 2004 chrysler pacifica. while driving 20 mph, the vehicle began to shake and made a thumping sound. the vehicle also tends to pull to the right. the vehicle was diagnosed by the dealer, but the failure continues. the current mileage was 51,200 and failure mileage was 6,000. updated 6/16/08 *cn the left rear seatbelt would not retract, the outer tie rod ends, the blower motor and resistor were replaced because the vehicle didn't have any heat, the battery was stalling. the heated seat were not working. updated 06/16/08*jb | |||
| 03/16/2004 | 1 | ||
| Driver's side seat lacked the following functions; no movement for the seat, and no heat was applied to the seat. consumer was able to drive the vehicle to the dealer for inspection, and mechanic replaced heat pad and module. *ak | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 03/11/2005 | 2682 | 19 | 08/31/2003 |
| After having my pacifica for 1.5 years and experiencing 19 problems (54 days in the shop!); 2-3 of which are recurring (i.e. the engine light coming on), even the service department at my dealership stated that they would stand behind my efforts to get a vehicle replacement! we are completely happy with the dealership's service as they have stood behind this lemon better than the manufacturer appears to be able to. after talking with the chrysler representative, mr. craig kishner, i was informed that the best chrysler could do was to refund my extended warranty price. i pushed back and my boyfriend also called to announce our dismay at the manner in which we are being treated after being tremendously patient for 1.5 years to see if this lemon could be repaired to a reasonable level of usability. mr kishner then came back with the answer that chrysler would only step up for the previously laughable answer. we had hoped for a laudable answer. i find it difficult to believe that a manufacturer, with the questionable track record of chrysler, would want to create more adverse publicity than they already have chalked up over the course of their existence. nonetheless, we will pursue this through the courts and undoubtedly tell all of our friends and business colleauges of this horrific experience. *ak | |||