Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
12/15/2007924606
 Headlight bulbs keep burning out. at least 6 times since 2007. the first time both lamps were replaced even though only one had gone out, the rest of the times they were replace individually and every time sylvania bulbs were used. i feel this constitutes a safety problem and not normal maintenance. also the drivers door lock mechanism broke in dec. 2009 where the door would not latch close and had to be tied shut the take it for repair. i feel this is also a serious safety failure. *tr
10/25/2009355421
 We have a 2005 chrysler pacifica that has been acting up. the headlamps and interior lamps will flicker like there is a short, and then the abs and brake lights will come on and chime. the radio will also have a pop noise and turn off. the vehicle has lost power twice now while coming to a stop at a traffic light and in our driveway. now the door lock actuator is not working properly. with reading all the complaints this vehicle has on the same items, i would think a major recall would need to be made before someone gets seriously hurt, if someone hasn't all ready. *tr
09/10/200528261809/10/2005
 My problems began on 10/03/05 @ 2,826 miles. since that time there have been a litany of problems through eighteen months. wheel sensors -6 were replaced. front end noise like a rubbing sound. returned to dealer several times. accelerator sticking. returned to dealer several times each time they lubricated the linkage but after two weeks the problem continued. at this point nothing else was done concerning the accelerator. next, problem a defective axle, replaced. power module replaced. doors would not lock and car would not start after installation of the power module. the car had to be towed to the dealer. it was repaired. parking brake assembly fell apart in the rear brakes as i was driving down the highway. parking brake assembly replaced by the dealer. front end vibration again brought to dealers attention. another wheel sensor replaced. on 5/24/07 brought my pacifica back to the dealer concerning the front end noise. they replaced the power steering pump on 5/30/07. on 6/04/07 returned to the dealer noise in front end still there. also, the accelerator still sticks. concerning the front end noise, they said that a power steering line was leaking and they repaired it. the accelerator butterfly was finally replaced after over a year of complaints. on 6/08/07 i returned the car because of the same noise in the front end every time you turn left or right. at this point they decided to replace the steering rack. i picked up the car on 6/14/07 the vibration rubbing noise was still there. i returned to the dealer on 6/15/07. the service manager told me that they could not fix the car and to take the car home and wait for chrysler to call. it has now been 6 weeks and they have not called. i have called the dealer several times for up dates , they say that they do not have any information. chrysler's letter, dated 6/26/07 states, we consider this matter closed, even though the car has still not been repaired. *tr
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
05/30/2006108/31/2005
 2005 chrysler pacifica. rear hatch would not unlock with remote. it was at that time i realized the remote is the only way to open the rear hatch there is no manual handle inside and no key outside. i also have a 2005 dodge neon that cost about a third of the pacifica that has a electric trunk that you can open with a remote, a key and there is a release handle. *nm