Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 08/31/2012 | 94308 | ||
| Tl* the contact owns a 2005 chrysler pacifica. the contact stated that while stopped at a traffic stop, a vehicle crashed into the rear of her vehicle. the contact was pushed forward from the force of the impact however, her seat belt failed to restrain her and her face was thrown into the steering wheel. the contact's vehicle then crashed into a preceding vehicle. the contact's seat belt then became completely unlatched and the air bags also failed to deploy. the contact sustained injuries to the neck, back and the face. the vehicle had not been diagnosed for the failures of the seat belts or air bags. the failure and current mileages were 94,308. | |||
| 08/31/2012 | 94308 | ||
| Tl- the contact owns a 2005 chrysler pacifica. the contact stated that while stopped at a traffic stop, a vehicle crashed into the rear of her vehicle. the contact was pushed forward from the force of the impact however, her seat belt failed to restrain her and her face was thrown into the steering wheel. the contact's vehicle then crashed into a preceding vehicle. the contact's seat belt then became completely unlatched and the air bags also failed to deploy. the contact sustained injuries to the neck, back and the face. the vehicle had not been diagnosed for the failures of the seat belts or air bags. the failure and current mileages were 94,308. kmj | |||
| 08/31/2012 | 94308 | ||
| Tl- the contact owns a 2005 chrysler pacifica. the contact stated that while stopped at a stop light a vehicle crashed into the rear of her vehicle. at the time of the crash the contact was pushed forward however her seat belt did not restrain her and her face made contact with her steering wheel. the contacts vehicle then crashed into a vehicle in front of her and at that time her seat belt became un buckled and none of her air bags deployed. the contact sustained injuries to her neck, back, and face. the vehicle had not been diagnosed as to the failures of the seat belts or air bags. the failure and current mileages 94,308. dt | |||
| 06/16/2012 | 76000 | ||
| Seat belt / restraint connector lock failed to properly function. this was communicated by childern complaining that the seat belt not working. while attempting to make another seat in the vehicle available and verfiying that seat belt was fucntioning properly, it was notice i notice could here loose part in the internal locking mechanism connector harness. i used a flash light to see the part. i could only detect/see a small broken black plastic item. this is a high concern and is directly related to safety. | |||
| 03/23/2012 | |||
| Tl- the contact owns a 2005 chrysler pacifica. the contact stated that the seat belt for the driver's seat would not latch. the contact took the vehicle to a mechanic and was told that the seat belt needed to be replaced. the failure mileage was unknown, but the current mileage was 106,000. kmj | |||
| 03/23/2012 | |||
| Tl- the contact owns a 2005 chrysler pacifica. the contact stated the seat belt for the driver seat will not latch. the contact took the vehicle to a mechanic and was told the seat belt needed to be replaced. the failure mileage was unknown, but the current mileage was 106,000.rl | |||
| 12/24/2011 | 116000 | ||
| When i initially purchased my vehicle, 2005 chrysler pacifica, from genesis auto sales located at 1005 springdale rd in austin, tx. 78721 there was noise by the front left tire. after bringing this to the companies attention they agreed to fix it. the kept the vehicle about a week. the day i picked it up my father looked it over and found duct tape on the part, cv joint. i took the vehicle back and also mentioned the horn also went out. the company agreed to fix this again as well as perform my inspection as the sticker had expired. the car was kept another 2 weeks. when the vehicle was picked up for a second time the car began overheating. at this time my father and mechanic looked it over and found a busted hose, but they noted that the cv joint was duct taped againg this time covered in grease. he also noted missing lug nuts on all tires. i brought this up to the company again who refused to listen. i filed a complaint with dmv, bbb, oag, ftc and dps. dps sent out an investigator who took pics as well and also noted that the tint on the vehicle was illegal and that not only were lug nuts missing but the lug bolts were broken off. all this as well as the motor mount have since been replaced. the bolts holding the cv joint and motor mount were also found not to be the proper size. on 12/24/11 as i was driving my seat belt became unbolted from the vehicle. i was able to place it back in where it came from but it is not secure. the company refuses to help with these problems and i will be pursuing legal action as all problems with the vehicle have been safety hazards and i am now unable to drive the vehicle for fear myself or my family will be injured as im not sure all problems have been fixed as different noises still occur. | |||
| 05/28/2010 | 39990 | ||
| Tl-the contact owns a 2005 chrysler pacifica. while driving 55 mph a passenger scream to look out that there was something in the road ahead of them. the vehicle swerved to the left and he crashed into a guard rail. the contact was not sure of some of the details, he stated he and the other passenger was unconscious from the crash. he stated the air bags did not deploy and the seat belt did not restraint them. the driver had a head injury and a broken ribs, the other passenger had head injuries and a broke wrist. a police report was filed. the vehicle has not been repaired. the failure and current mileage were 39,990. vwb | |||
| 04/03/2010 | 85 | ||
| I was in an accident where i hit a bridge on i-75 going roughly 70mph. i hit the bridge head-on. nether of the airbags opened nor did the seat bellt lock. | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 11/28/2005 | 33113 | 1 | 11/28/2004 |
| Dt: the contact stated the driver's side seat belt stuck in the retractor. she has not been using the seat belt since the problem started. the contact has not contacted the dealership or manufacturer. *ak updated 1/23/2006 - the seat belt assembly was replaced on 12/16/2005. *nm | |||
| SEAT BELTS - REAR | |||
| 07/30/2005 | 0 | 1 | 07/25/2005 |
| After having my 2005 chrysler pacifica a few days i discovered the 2nd row seat belt was not connected at the base of the door pillar. the nut was missing inside the pillar. a month later it is still not corrected because the dealer needs a tec service instructions how to cut the pillar to re-weld the bracket so the bolt can be connected to secure the seat belt. my complaint is the car should have never left the factory that way. chrysler advertising all their 5 star ratings and can't even secure the seat belt. *jb | |||