Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 1900805 | 11/02/2005 | 1900805A | 10017651 | Revised power steering system bleeding procedures. *sc | 11/14/2005 |
| 1900105 | 01/26/2005 | 10012256 | The steering wheel tilt mechanism is inoperative. *tt | 02/23/2005 | |
| 1901004 | 11/29/2004 | 10011958 | Power steering fluid contamination. *tt | 02/08/2005 | |
| 1900804 | 11/05/2004 | 10010516 | In and out movement in steering column. *eh | 11/30/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/15/2012 | 92000 | 1 | |
| Multiple issues with this car! i will start with the problems that didn't almost kill myself and my children. the abs light would stay on and the dealer had no resolution. the car would stall while turning. i replaced the battery five times in four years. while idling in the driveway the drivers seat reclined by itself, would not respond to the controls and started smoking! the dealer claims they could not diagnose the problem! lastly, while driving my sons to school, the car was handling poorly and because it was dark and raining, initially i believed that it was wet road conditions. to maintain control of the car, i was traveling in the slow lane and my speed was approx. 30 mph. upon approaching the top of a small hill, the steering began to vibrate violently, at this time i believed that the car had a flat tire and that was what had caused the poor handling while driving. i immediately hit the button for my hazard lights and began to try to ease into the emergency lane and attempt to stop the car. it was instantly apparent that the car brakes and power steering were not working, which left me struggling at 30 mph and accelerating because of the i was now on the downward side of the hill, to try to maintain control of the car! i was able to keep the car from completely veering to the right and ultimately hit a 5 inch concrete curb that is a turn out for the corner gas station. upon hitting the curb the car then sprang to the left back into the highway lane. miraculously, no other vehicles were traveling in that lane at that moment! once, we were out of the car, i learned that the car did not have a flat tire but a part of the front end had broken and caused the passenger front tire to collapse into the wheel well...unbelievable! i believe this to be a defect of the car, in addition to he multitude of other defects of this car!! *tr | |||
| 10/15/2012 | 92000 | ||
| Multiple issues with this car! i will start with the problems that didn't almost kill myself and my children. the abs light would stay on and the dealer had no resolution. the car would stall while turning. i replaced the battery five times in four years. while idling in the driveway the drivers seat reclined by itself, would not respond to the controls and started smoking! the dealer claims they could not diagnose the problem! lastly, while driving my sons to school, the car was handling poorly and because it was dark and raining, initially i believed that it was wet road conditions. to maintain control of the car, i was travelling in the slow lane and my speed was approx. 30 mph. upon approaching the top of a small hill, the steering began to vibrate violently, at this time i believed that the car had a flat tire and that was what had caused the poor handling while driving. i immediately hit the button for my hazard lights and began to try to ease into the emergency lane and attempt to stop the car. it was instantly apparent that the car brakes and power steering were not working, which left me struggling at 30 mph and accelerating because of the i was now on the downward side of the hill, to try to maintain control of the car! i was able to keep the car from completely veering to the right and ultimately hit a 5 inch concrete curb that is a turn out for the corner gas station. upon hitting the curb the car then sprang to the left back into the highway lane. miraculously, no other vehicles were travelling in that lane at that moment! once, we were out of the car, i learned that the car did not have a flat tire but a part of the front end had broken and caused the passenger front tire to collapse into the wheel well...unbelievable! i believe this to be a defect of the car, in addition to he multitude of other defects of this car!! | |||
| 09/28/2012 | 130000 | 1 | |
| I was pulling into a left hand parking spot when the vehicle stalled/completely shut off. dashboard lights were still on. i was able to coast backwards down a slope and back into another open parking spot. i had no power steering, and brakes were very hard to depress. i looked up the problem on the internet and looked up open recalls. i found a recall similar to what happened, but when i called both daimler-chrysler and a local chrysler dealership and gave the last 8 characters of my vin, they informed me there were no open recalls for my vehicle. from what i researched, this might happen several times and i am quite concerned with my safety. *tr | |||
| 09/28/2012 | 130000 | ||
| I was pulling into a left hand parking spot when the vehicle stalled/completely shut off. dashboard lights were still on. i was able to coast backwards down a slope and back into another open parking spot. i had no power steering, and brakes were very hard to depress. i looked up the problem on the internet and looked up open recalls. i found a recall similar to what happened, but when i called both diamler-chrysler and a local chrysler dealership and gave the last 8 characters of my vin, they informed me there were no open recalls for my vehicle. from what i researched, this might happen several times and i am quite concerned with my safety. | |||
| 08/11/2010 | 60000 | 1 | |
| I was driving on the freeway, and all of a sudden the car turns of. i had my niece in the car. the steering wheel wouldn't move. i could've crashed and caused a major fatal accident. shortly after that i needed to replace the engine. luckily i had warranty. the dealership couldn't figure out why the car would turn off. this happened about 3 times. and still does. now im having problems with the motor. i've doesn't over 8000 dollars fixing this car out of my pocket. the car is almost paid off. i need help. i feel like chrysler has stolen money from me since i purchased this car. not fair. not right. *tr | |||
| 08/11/2010 | 60000 | ||
| I was driving on the freeway, and all of a sudden the car turns of. i had my niece in the car. the steering wheel wouldnt move. i could've crashed and caused a major fatal accident. shortly after that i needed to replace the engine. luckly i had warranty. the deslership couldn't figure out why the car would turn off. this happened about 3 times. and stil does. now im having problems with the motor. ive doent over 8000 dollars fixing this car out of my pocket. the car is almost paid off. i need help. i feel like chrysler has dtolen money from me since i purchased this car. not fair. not right. | |||
| 08/23/2012 | 1 | ||
| I was traveling with my children down a state highway when i noticed that my miles to next service light was saying my next service was due in 4555 miles. how odd, i thought, but didn't have time to ponder it further as i was going around at curve at 45 miles per hour with cars both behind me and oncoming, when i realized that my steering had inexplicably given out. i attempted to brake, only to realize that my brakes, too, had malfunctioned and weren't working. i threw on my flashers and did everything in my power to get that car safely to a halt at the side of road. it was only due to my efforts that my children and i were able to safely evacuate the vehicle before more dire consequences occurred, because the chrysler pacifica was completely dead. thankfully, a kind passerby helped me push the car off the road before someone hit it, and i called aaa for a tow. i still don't know what caused this potentially lethal malfunction, but i had adequate fuel in the car and had the oil changed less than two weeks prior so it wasn't simple owner neglect. no, it was a chrysler malfunction that could have caused my children and i our lives today. *tr | |||
| 08/23/2012 | |||
| I was traveling with my children down a state highway when i noticed that my miles to next service light was saying my next service was due in 4555 miles. how odd, i thought, but didn't have time to ponder it further as i was going around at curve at 45 miles per hour with cars both behind me and oncoming, when i realized that my steering had inexplicably given out. i attempted to brake, only to realize that my brakes, too, had malfunctioned and weren't working. i threw on my flashers and did everything in my power to get that car safely to a halt at the side of road. it was only due to my efforts that my children and i were able to safely evacuate the vehicle before more dire consequences occurred, because the chrysler pacifica was completely dead. thankfully, a kind passerby helped me push the car off the road before someone hit it, and i called aaa for a tow. i still don't know what caused this potentially lethal malfunction, but i had adequate fuel in the car and had had the oil changed less than two weeks prior so it wasn't simple owner neglect. no, it was a chrysler malfunction that could have caused my children and i our lives today. | |||
| 02/01/2012 | 150000 | ||
| Tl* the contact owns a 2005 chrysler pacifica. the contact stated that the fuel gauge malfunctioned, causing the vehicle to stall. the contact stated that there was fuel in the vehicle however, the fuel tank displayed a reading of empty and caused the vehicle to stall. the contact also stated that when she tried to fill the fuel tank, fuel would spew back out as if the tank was full. the contact also stated that the rack and pinion had to be replaced three times. the vehicle had not been repaired. the failure mileage was 150,000 and current mileage was 160,000. | |||
| 02/01/2012 | 150000 | ||
| Tl- the contact owns a 2005 chrysler pacifica. the contact stated that the fuel gauge malfunctioned, causing the vehicle to stall. the contact stated that there was fuel in the vehicle however, the fuel tank displayed a reading of empty and caused the vehicle to stall. the contact also stated that when she tried to fill the fuel tank, fuel would spew back out as if the tank was full. the contact also stated that the rack and pinion had to be replaced three times. the vehicle had not been repaired. the failure mileage was 150,000 and current mileage was 160,000. kmj | |||
| 02/01/2012 | 150000 | ||
| Tl- the contact owns a 2005 chrysler pacifica. the contact stated that while driving the fuel gauge malfunctioned causing the vehicle to stall. the contact had fuel put into the vehicle but although showing empty and stalling the vehicle actually had fuel. the contact also stated that when she tried to fill the tank fuel sprays back out as if the vehicle is full even when it was not. the contact also stated that the rack and pinion had to be replaced three times. the vehicle had not been repaired. the failure mileage 150,000 and current mileage was 160,000. dt | |||
| 12/01/2011 | 102000 | ||
| A letter was sent to some 2004-2005 chrysler pacifica owners that the front engine cradle and suspension mount frame warranty was being extended to 15 years or 150,000 miles to owners in states that use road salt because off corrosion problems. they go on to carelessly explain that if your are not experiencing vibration and shaking you need to do nothing-- by the time its that bad its almost to late! mine was not shaking but i had my pacifica inspected any way and found rust holes in front frame, one was the size of my fist and on the other side may be three or four fingers wide. i stopped driving the vehicle immediately and called the phone # listed on the notification letter twice, both times they denied a problem because it was not listed as a recall on their web site and besides my vehicle did not fall into the vin block ?? there are cases listed on the internet where state dmv inspection stations have failed these vehicles because they were unsafe to drive because of frame corrosion. i am having the engine cradle replaced at my expense. how can a manufacturer have such a flippant attitude about a known serious safety issue? does this fall under a hidden warranty or recall. | |||
| 06/17/2011 | 50000 | ||
| 2005 chrysler pacifica loses power steering when rains and wet | |||
| 03/16/2011 | 73500 | ||
| Tl* the contact owns a 2005 chrysler pacifica. while driving at any speed, the vehicle would abnormally veer toward the right. the contact also stated that the brakes would involuntarily engage when driving at any speed. once the brakes disengaged, the vehicle would surge forward momentarily. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the vehicle was not repaired. the failure and current mileage was 73,500. | |||
| 03/16/2011 | 73500 | ||
| Tl-the contact owns a 2005 chrysler pacifica. while driving at any speed the vehicle veers towards the right. the contact also stated the brakes would involuntarily engage while driving at any speed. once the brakes disengage the vehicle would surge forward momentarily. the vehicle was taken to an authorized dealer where they did not diagnose the failure. the vehicle was not repaired. the failure and current mileages were 73,500. sm. | |||
| 06/05/2010 | 40000 | ||
| Problem #1: abs light comes on. when brake is pushed down, grinding noise starts, and brake does not slow car down properly. occurs daily, multiple times. came within inches of crashing into people, property, multiple times. mechanic says it's wheel speed sensor & expensive to fix. we do not have the money. problem #2: gas pedal sticks. when changing car from park to drive, gas pedal will not go down. you have to press on gas hard, thus sending the car rapidly forward or backwards, just to get it to go. happens daily, every time i change it from park to drive. problem #3: power steering locks up while making a turn. while making a left hand turn at an intersection, power steering locked up and could not turn the car, when i hit brakes to stop, they did not work properly either, almost sending my children & myself over an embankment. this has happened 4 times in last 3 months. car has been looked at 3 times, with a diagnostic ran on it each time. response is that car is unsafe to drive, park it and never get behind the wheel again, is what i have heard from all 3 mechanics. would love to park it & save my family from harm, but it's necessary to have a car where i live, and we have no extra money to buy a new car, so there's no options. cost to repair is already at over $800. | |||
| 02/01/2005 | 1 | 02/01/2005 | |
| Since i have purchased the vehicle in feb 2005 the steering wheel has a vibration when driving around 55-70 mph, no accidents have resulted from this. i have taken the vehicle to 2 different authorized service stations and they have balanced the tires and the problem persists. now i have a noticeable shake and grinding when i apply the brakes at any speed. appointment scheduled to inspect brakes and front end shake. *nm | |||
| 07/16/2006 | 2 | ||
| Now i am in shock, we have a 2005 chrysler pacifica we purchased in march of this year, used 23,000 miles. thought it was a pretty nice vehicle until this week it lost steering while turning left (it may have stalled, am not sure because stereo was still on. was able to stop and restart it and it was ok. happened 2 times 1 day apart. took it to the dealer who kept it 2 days , could not duplicate it so cannot detect the problem. come on now. i just got on this site that listed all the problems in the 2005 pacifica, and out of 157, over 3/4 of them had the exact problem yet chrysler cannot figure out what is going on. and let me tell you this much, today my daughter took my 3 grandchildren to meet their dad 280 miles away on the busiest highways and mountains in the u.s. plus my son went with her for the company. now that is my whole family, thank the good lord they made it safe, but after getting on here this evening and reading how many times this has happened i am in total shock needless to say sick at my stomach. you better believe next week when she goes back to get them she will rent a car. and i will be on the phone all week until i get some answers. what are they waiting for, a whole family to get killed and a huge law suit before they do something about this. *nm | |||
| 07/01/2006 | 23475 | 2 | 10/30/2004 |
| Dt*: the contact stated that while driving 25 mph on dry roads, the brakes failed to engage. during this incident the power steering would not respond to steering input. the vehicle was stopped by driving into a curb. when the vehicle was taken to a service dealer, they were unable to determine the problem. | |||
| 05/23/2005 | 3804 | 1 | 05/21/2005 |
| Popping/clicking upon turning, stopping, taking off- had car just 2 days and had to bring back to dealer- read all of the service bulletins, and safety recalls, defects and complaints - found it to be the power transfer unit - ptu - seems that this is a problem with 2005 pacificia's. dealer had 3 days. internal side molding on psg 2nd door defective / pulling away from frame / exterior back black panels faded already/ wet carpet on driverside floor - smells/mildew car is new! | |||
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||
| 06/03/2005 | 5300 | 1 | 12/27/2004 |
| Vehicle stalled while turning into parking spot at low speed. power steering was lost at that time making it difficult to maneuver vehicle. when vehicle was placed into park, i was able restart the vehicle and safely park. | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 09/05/2007 | 1 | 11/24/2006 | |
| Today i took my 2005 chrysler pacifica into the shop for new tires, i was told they could not do an alignment because the tie rods looked bad and to take it to the dealer, i did. i then found out from my local dealer that unfortunately that is all they see is chrysler pacificas...my car has less than 45k miles and i have been told that the entire front end suspension is worthless and right now i have bad gear boxes, a broken engine mount, and can count on having front axel problems as well. the dealer also had a 2004 brought in today and that car and mine were raised up and the repair men showed me and everyone else around the identical problems on both cars. *tr | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 07/19/2009 | 53475 | 1 | |
| High pressure power steering hose burst. replaced twice by dealer where car was bought. replaces part burst and the car caught on fire. car was a total lost. *tr | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 08/10/2005 | 3 | 07/09/2005 | |
| On three occasions, while slowing down and turning, either into parking spots or parking lots, the oil pressure light came on and the power steering went out. it is possible that the engine died, but not sure because all three times we immediately put the vehicle in park and turned the key to the off position. once the car was restarted, the problem went away. the vehicle has been to the dealer twice, both times we were told that no codes were stored in the computer. both times we were told that they test drove the vehicle and could not duplicate the problem. *jb | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 05/14/2010 | 22000 | ||
| Tl*the contact owns a 2005 chrysler pacifica. the contact stated that the steering wheel would shake when the vehicle reached 55 mph. when the contact took the vehicle to have the steering aligned, he was told that the vehicle needed new tie rods in the front. the vehicle was inspected at the dealership and the contact was informed that it needed a new rack and pinion system. the current and failure mileages were approximately 22,000. | |||
| STEERING - RACK AND PINION | |||
| 09/01/2009 | 3 | 12/01/2006 | |
| 2005 chrysler pacifica. consumer states defective airbag *tgw the consumer stated the air bag light illuminated in september 2009. also, there were problems with the transmission control module, brakes, wheel sensors, a clogged throttle body and for the past 18 months there has been a popping sound coming from the left side of the steering components. the dealership made repairs three times, but the popping sound eventually came back. the drive shaft was replaced three time and the rack and pinion was replaced three times. *jb | |||
| 05/14/2010 | 22000 | ||
| Tl*the contact owns a 2005 chrysler pacifica. the contact stated that the steering wheel would shake when the vehicle reached 55 mph. when the contact took the vehicle to have the steering aligned, he was told that the vehicle needed new tie rods in the front. the vehicle was inspected at the dealership and the contact was informed that it needed a new rack and pinion system. the current and failure mileages were approximately 22,000. | |||
| STEERING - RACK AND PINION - RACK | |||
| 09/10/2005 | 2826 | 18 | 09/10/2005 |
| My problems began on 10/03/05 @ 2,826 miles. since that time there have been a litany of problems through eighteen months. wheel sensors -6 were replaced. front end noise like a rubbing sound. returned to dealer several times. accelerator sticking. returned to dealer several times each time they lubricated the linkage but after two weeks the problem continued. at this point nothing else was done concerning the accelerator. next, problem a defective axle, replaced. power module replaced. doors would not lock and car would not start after installation of the power module. the car had to be towed to the dealer. it was repaired. parking brake assembly fell apart in the rear brakes as i was driving down the highway. parking brake assembly replaced by the dealer. front end vibration again brought to dealers attention. another wheel sensor replaced. on 5/24/07 brought my pacifica back to the dealer concerning the front end noise. they replaced the power steering pump on 5/30/07. on 6/04/07 returned to the dealer noise in front end still there. also, the accelerator still sticks. concerning the front end noise, they said that a power steering line was leaking and they repaired it. the accelerator butterfly was finally replaced after over a year of complaints. on 6/08/07 i returned the car because of the same noise in the front end every time you turn left or right. at this point they decided to replace the steering rack. i picked up the car on 6/14/07 the vibration rubbing noise was still there. i returned to the dealer on 6/15/07. the service manager told me that they could not fix the car and to take the car home and wait for chrysler to call. it has now been 6 weeks and they have not called. i have called the dealer several times for up dates , they say that they do not have any information. chrysler's letter, dated 6/26/07 states, we consider this matter closed, even though the car has still not been repaired. *tr | |||