Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 2301405 | 03/09/2005 | 10013794 | Dip or sag in the center of the instrument panel (ip) *sc | 04/26/2005 | |
| STRUCTURE - BODY | |||||
| 2303504 | 09/15/2004 | 10010501 | Water in passenger compartment. *tt | 11/30/2004 | |
| 2301004 | 09/09/2004 | 2301004A | 10006965 | Passenger compartment floor water leak. *tt this bulletin supersedes bulletin 23-010-04 dated 04-29-04. *tt | 05/20/2004 |
| 2301703 | 11/10/2004 | 2304504 | 10002051 | Front splash shield to fender rattle sound. *tt this bulletin supersedes bulletin 23-017-03, dated 06/13/2003. *tt | 08/12/2003 |
| STRUCTURE - BODY - DOOR | |||||
| 2303205 | 06/04/2005 | 10015803 | Front door glass service procedure revision. *tt | 08/12/2005 | |
| 2303305 | 06/10/2005 | 10015799 | Front door glass binds, sticks, and/or will not move due to the front door belt inner weatherstrip. *tt | 08/12/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/09/2011 | 110849 | ||
| Tl-the contact owns a 2005 chrysler pacifica. the contact stated that the vehicle was being examined by an authorized dealer for routine maintenance, when he was informed that the engine cradle was suffering from severe rust and corrosion. the manufacturer was notified, but no assistance was provided. the vehicle was in the process of being repaired. the failure and current mileages were 110,849. sm. | |||
| 05/27/2010 | 1 | 08/01/2009 | |
| 2005 chrysler pacifica. consumer states extensive unibody rust on vehicle *tgw an auto body expert informed the consumer the rust was coming from the inside of the uniside rocker panel and both unisides needed to be replaced. *jb | |||
| 03/07/2009 | 75000 | 1 | |
| I have suspicion that the 2005 chrysler pacifica's motor mounts are below expected standards. i monitor my vehicles for complaints and recalls to insure that if i have to have work done on my cars it is for expected wear and tear of any vehicle. it is through this monitoring that i have noticed that i am not the only person to experience what sounds like substandard motor mounts. this has been my 1st vehicle of any kind to require replacement motor mounts.my 2005 pacifica with 73k miles has had to have both motor mounts replaced. it seems that before they were replace they were no longer functioning and the motor was being held in place by 3 other minor mounts. apparently, the backorder is so bad that it could not be guaranteed within 2 months. i had to order them through a 3rd party in order to replace before any major damage was caused. this raises red flags: are these faulty mounts? do they no longer make these mounts for other vehicles? if so, is it due to substandard design? why has there not been an investigation? *tr | |||
| 04/01/2007 | 28000 | 4 | 04/01/2007 |
| Tl*the contact owns a 2005 chrysler pacifica. ever since the vehicle was purchased, the air bag sensor fails to activate when an occupant is seated in the front passenger seat, regardless of their weight. the dealer stated that there are two sensors in the seat that could not be repaired or replaced because that is how they were designed by the manufacturer. the failure mileage was 28,000 and current mileage was 46,000. updated 5/19/08 *cn the consumer also coplained about wind noise. updated | |||
| 01/22/2008 | 34200 | 1 | 06/14/2005 |
| Traveling at highway speeds the sunroof glass was partially separated from the mounting frame. the glass was vertical in the air stream until the car was moved to the side of the road. the glass was fully removed and taken to a glass repair shop to reattach to the mounting frame. *tr | |||
| 11/17/2007 | 3 | 03/17/2007 | |
| Tl*the contact owns a 2005 chrysler pacifica. the contact stated that the windows and mirrors are too small and obstruct visibility. while backing out of the driveway, she struck another vehicle. she has struck three vehicles and believes that the lack of visibility is the cause. the speed, powertrain, and failure mileage were unknown. the current mileage was 22,599 updated 03-05-08 *bf. updated 03/05/08 *tr | |||
| 09/01/2005 | 1 | 12/16/2004 | |
| Dt: noticed on september 1, 2005 that the passenger's side of vehicle was higher than the driver's side. this causes the vehicle to pull to driver's side. the dealership checked the vehicle. they measured and compared it to a floor model, and they said it was the same size. then, had the vehicle checked at a local mechanic, and they measured it, and determined it was an inch higher on the passenger's side. contacted the manufacturer, and they advised the consumer to make arrangements with the dealer . but when the consumer called the dealer they did not know how to fix it. *ak | |||
| 05/23/2005 | 3804 | 1 | 05/21/2005 |
| Popping/clicking upon turning, stopping, taking off- had car just 2 days and had to bring back to dealer- read all of the service bulletins, and safety recalls, defects and complaints - found it to be the power transfer unit - ptu - seems that this is a problem with 2005 pacificia's. dealer had 3 days. internal side molding on psg 2nd door defective / pulling away from frame / exterior back black panels faded already/ wet carpet on driverside floor - smells/mildew car is new! | |||
| STRUCTURE - BODY | |||
| 09/01/2011 | 110000 | 1 | |
| The engine cradle is corroding away, there is a large split in one side. chrysler has issued a safety recall for the same year, make and model cars for this known defect. however even though my car has the very same defect its particular vin is not included. *tr | |||
| 09/01/2011 | 110000 | ||
| The engine cradle is corroding away, there is a large split in one side. chrylser has issued a safety recall for the same year, make and model cars for this known defect. however even though my car has the very same defect its particular vin is not included. | |||
| 10/01/2012 | 112000 | ||
| Tl* the contact owns a 2005 chrysler pacifica. while driving approximately 5 mph, the contact noticed a popping sound from the front end of the vehicle. the vehicle was taken to an independent mechanic. the mechanic advised the contact that the sub frame would have to be replaced. the vehicle was not repaired. the contact stated that there was a manufacturer's recall that could have been related to the failure. the manufacturer was contacted and advised that the vehicle was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 112,000. | |||
| 10/01/2012 | 112000 | ||
| Tl- the contact owns a 2005 chrysler pacifica. while driving approximately 5 mph, the contact noticed a popping sound from the front end of the vehicle. the vehicle was taken to an independent mechanic. the mechanic advised the contact that the sub frame would have to be replaced. the vehicle was not repaired. the contact stated that there was a manufacturer's recall that could have been related to the failure. the manufacturer was contacted and advised that the vehicle was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 112,000. kmj | |||
| 10/01/2012 | 112000 | ||
| Tl- the contact owns a 2005 chrysler pacifica. while driving approximately 5 mph the contact noticed a popping sound in the front end of the vehicle. the vehicle was taken to an independent mechanic. the mechanic stated the subframe would have to be replaced. the vehicle was not repaired. there was a manufacturer recall that may be related to the failure. the manufacturer stated the vehicle was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 112,000. da | |||
| 10/27/2012 | 65000 | ||
| Tl- the contact owns a 2005 chrysler pacifica. while driving approximately 65 mph, the front bumper became detached from the vehicle. the contact stopped the vehicle on the shoulder and noticed damage to the front tires. the vehicle was taken to an auto mechanic for repairs after the insurance company inspected the vehicle. the manufacturer was made aware of the failure and covered the bumper repair but did not cover the replacement of the tires. additionally, the front driver and passenger side power seat adjustment switches would not function. the technician advised the contact that the wiring had to be cleaned. the wiring was cleaned but the failure continued. the bumper damage was repaired but the power seat switch was not. the approximate failure mileage was 65,000. kmj | |||
| 10/27/2012 | 65000 | ||
| Tl- the contact owns a 2005 chrysler pacifica. while driving approximately 65 mph the front bumper detached from the vehicle. the driver stopped the vehicle on the shoulder of the road and noticed damage to the front tires. the vehicle was taken to an auto shop for repair after the insurance company inspected the vehicle. the manufacturer was made aware of the failure and covered the bumper repair but did not cover the replacement of the tires. additionally, the front driver and passenger side power seat adjustment switch would not function. the technician stated the wiring had to be cleaned. after the repair the failure continued. the bumper damage was repaired but the power seat switch was not. the approximate failure mileage was 65,000. da | |||
| 07/03/2012 | 80500 | ||
| Tl- the contact owns a 2005 chrysler pacifica. the contact stated that while entering a residential driveway, he began to smell smoke. the vehicle later experienced a thermal event. the contact was able to extinguish the fire and the vehicle was driven to the dealer where it was confirmed that the insulation from the vehicle fell onto the catalytic converter and caused it to overheat. the vehicle was repaired. the manufacturer was contacted about the issue. the failure mileage was 80,500 and the current mileage was 82,500. kmj | |||
| 07/26/2012 | 106071 | 1 | |
| Experiencing a vibration/shaking in the front end of the vehicle. brought the vehicle to my local mechanic and it was discovered that the k-frame assembly that holds the engine is completely rotted out. my mechanic advised me that this is a serious safety issue and should be covered by a recent tsb put out by chrysler on 3/16/12, number 13-001-12. however, upon reading the tsb, it only covers those vehicles made from 2/23/04 - 3/31/04. my vehicle was manufactured in may 2004. i called chrysler directly and they told me because i was the third owner of the vehicle and they didn't know how the vehicle was treated and because of the high mileage, they would not assist me in any way. i filed a report with the nh attorney general's office. i then received a phone call from chrysler's claims investigation division. they offered to pay for one part which cost $1,550 (front cross member). i did not accept her offer as the cost to repair my vehicle in full with all necessary parts and labor totals $2,362.07. my claim was then referred to the chrysler business center who would make a final decision as to whether or not they would repair my vehicle. i emphasized that this was deemed a safety issue by my mechanic. i also spoke with a local chrysler service center and they informed me that they had seen 6 of these same repairs on my exact vehicle within the past 12 months and that this should be deemed a recall through the manufacturer. on september 24, 2012, i received a copy of a letter from chrysler to the nh attorney general's office stating that my vehicle was purchased used and is beyond any warranty on the vehicle. as such chrysler group llc will not be participating in any repair consideration. *tr | |||
| 07/03/2012 | 80500 | ||
| Tl- the contact owns a 2005 chrysler pacifica. the contact stated that while entering a residential driveway, he began to smell smoke. the vehicle later experienced a thermal event. the contact was able to extinguish the fire and the vehicle was driven to the dealer where it was confirmed that the insulation from the vehicle fell onto the catalytic converter and caused it to overheat. the vehicle was repaired. the manufacturer was contacted about the issue. the failure mileage was 80,500 and the current mileage was 82,500. kmj | |||
| 07/26/2012 | 106071 | ||
| Experiencing a vibration/shaking in the front end of the vehicle. brought the vehicle to my local mechanic and it was discovered that the k-frame assembly that holds the engine is completely rotted out. my mechanic advised me that this is a serious safety issue and should be covered by a recent tsb put out by chrysler on 3/16/12, number 13-001-12. however, upon reading the tsb, it only covers those vehicles made from 2/23/04 - 3/31/04. my vehicle was manufactured in may 2004. i called chrysler directly and they told me because i was the third owner of the vehicle and they didn't know how the vehicle was treated and because of the high mileage, they would not assist me in any way. i filed a report with the nh attorney general's office. i then received a phone call from chrysler's claims investigation division. they offered to pay for one part which cost $1,550 (front cross member). i did not accept her offer as the cost to repair my vehicle in full with all necessary parts and labor totals $2,362.07. my claim was then referred to the chrysler business center who would make a final decision as to whether or not they would repair my vehicle. i emphasized that this was deemed a safety issue by my mechanic. i also spoke with a local chrysler service center and they informed me that they had seen 6 of these same repairs on my exact vehicle within the past 12 months and that this should be deemed a recall through the manufacturer. on september 24, 2012, i received a copy of a letter from chrysler to the nh attorney general's office stating that my vehicle was purchased used and is beyond any warranty on the vehicle. as such chrysler group llc will not be particpating in any repair consideration. | |||
| 07/03/2012 | 80500 | ||
| Tl- the contact owns a 2005 chrysler pacifica. the contact stated while pulling into his driveway he began to smell smoke. the vehicle later had a thermal event. the contact was able to extinguish the fire. the vehicle was driven to the dealer where it was confirmed that insulation from the vehicle fell onto the catalytic converter and caused it to overheat. the vehicle was repaired. the manufacturer was contacted about the issue. the failure mileage was 80,500 and the current mileage was 82,500. mh | |||
| 07/26/2012 | 106071 | ||
| Experiencing a vibration/shaking in the front end of the vehicle. brought the vehicle to my local mechanic and it was discovered that the k-frame assembly that holds the engine is completely rotted out. my mechanic advised me that this is a serious safety issue and should be covered by a recent tsb put out by chrysler on 3/16/12, number 13-001-12. however, upon reading the tsb, it only covers those vehicles made from 2/23/04 - 3/31/04. my vehicle was manufactured in may 2004. i called chrysler directly and they told me because i was the third owner of the vehicle and they didn't know how the vehicle was treated and because of the high mileage, they would not assist me in any way. i filed a report with the nh attorney general's office. i then received a phone call from chrysler's claims investigation division. they offered to pay for one part which cost $1,550 (front cross member). i did not accept her offer as the cost to repair my vehicle in full with all necessary parts and labor totals $2,362.07. my claim was then referred to the chrysler business center who would make a final decision as to whether or not they would repair my vehicle. i emphasized that this was deemed a safety issue by my mechanic. i also spoke with a local chrysler service center and they informed me that they had seen 6 of these same repairs on my exact vehicle within the past 12 months and that this should be deemed a recall through the manufacturer. on september 24, 2012, i received a copy of a letter from chrysler to the nh attorney general's office stating that my vehicle was purchased used and is beyond any warranty on the vehicle. as such chrysler group llc will not be particpating in any repair consideration. | |||
| 05/24/2012 | 116000 | ||
| Tl- the contact owns a 2005 chrysler pacifica. the contact stated that while driving, a rattle noise could be heard from the front of the vehicle. the vehicle was taken to the dealer for inspection and they stated that the sub frame needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. the failure mileage was 116,000. pmb | |||
| 05/24/2012 | 116000 | ||
| Tl- the contact owns a 2005 chrysler pacifica. the contact stated that while driving the vehicle, a rattle noise could be heard from the front of the vehicle. the vehicle was taken to the dealer for inspection and they stated that the sub frame needed to be replaced. the vehicle was not repaired. the manufacturer was notified and they stated that there were no recalls on the vehicle. the failure mileage was 116,000. ap | |||
| 07/31/2012 | 103000 | ||
| Tl-the contact owns a 2005 chrysler pacifica . the contact stated that while the vehicle was being inspected by a local mechanic, the engine cradle was found to be corroded due to defective material. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 103,000. kmj | |||
| 08/02/2012 | 148000 | ||
| Tl-the contact owns a 2005 chrysler pacifica. the contact stated that the vehicle was taken to an independent repair shop for an inspection. the inspector stated that the entire frame was rusted. the vehicle was not taken to an authorized dealer. the manufacturer was notified of the failure and stated that the vin was not included in any recall. the failure mileage was 148,000 and the current mileage was 149,000. kmj | |||
| 07/31/2012 | 103000 | ||
| Tl-the contact owns a 2005 chrysler pacifica . the contact stated that while the vehicle was inspected by the local mechanic, the engine cradle was found corroded due to defective material. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 103,000. li | |||
| 08/02/2012 | 148000 | ||
| Tl-the contact owns a 2005 chrysler pacifica. the contact stated that the vehicle was taken to an independent repair shop for an inspection. the inspector stated that the entire frame was rusted. the vehicle was not taken to an authorized dealer. the manufacturer was notified of the failure and stated that the vin was not included in any recall. the failure mileage was 148,000 and the current mileage was 149,000. kmj | |||
| 08/02/2012 | 148000 | ||
| Tl- the contact owns a 2005 chrysler pacifica . the contact stated when he took his vehicle to the inspection office, the inspector stated that the whole bottom of the vehicle was rushed. the vehicle was not taken to the dealer. the manufacturer was contacted and they stated his vin was not under any recall. the failure mileage was 148,000 and the current mileage was 149,000.jp | |||
| 07/01/2012 | 45000 | ||
| Tl* the contact owns a 2005 chrysler pacifica. the contact stated that while driving at various speeds, the vehicle would emit a loud clunking sound and it would vibrate. the vehicle was inspected by a mechanic, who diagnosed that the motor mounts were corroded and had developed a crack. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileages were 45,000. | |||
| 07/01/2012 | 45000 | ||
| Tl-the contact owns a 2005 chrysler pacifica. the contact stated that while driving at various speeds, the vehicle would emit a loud clunking sound and it would vibrate. the vehicle was inspected by a mechanic, who diagnosed that the motor mounts were corroded and had developed a crack. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileages were 45,000. sm. | |||
| 07/01/2012 | 45000 | ||
| Tl - the contact owns a 2005 chrysler pacifica. the contact stated that while driving at different speeds the vehicle would make a loud clunking sound and it would vibrate. the vehicle was inspected by a mechanic who diagnosed that the motor mounts were corroded and had developed a crack. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 45,000. pm | |||
| 05/17/2012 | 160000 | ||
| Tl-the contact owns a 2005 chrysler pacifica. the contact stated that the vehicle violently shook while driving 70 mph. the vehicle was taken to an independent mechanic and the contact was informed that the engine cradle and the sub-frame were severely corroded. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 160,000. kmj | |||
| 05/17/2012 | 160000 | ||
| Tl-the contact owns a 2005 chrysler pacifica. the contact stated that the vehicle violently shook while driving 70 mph. the vehicle was taken to an independent mechanic and the contact was informed that the engine cradle and the sub-frame were severely corroded. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 160,000. sm. | |||
| 04/04/2011 | 76000 | ||
| Paint has blistered on passenger side rear door as well as passenger side rear quarter panel.chrysler says out of warranty will not repaint. | |||
| 05/02/2011 | 76000 | ||
| May 2011 notice paint has blistered on passenger side rear door as well as passenger side rear quarter panel. chrysler said out of warranty, no help. | |||
| 12/16/2011 | 100350 | ||
| Brought the car in for oil change and mechanic noticed the rust thru the frame. we contacted a local dealer and they would not cover the defect. i did hear that chrysler knows of the issue and has extened vehicle warranties to 150,000 miles and repaired the frame damage. how do i get this repaired? this should be recalled for safety issue. | |||
| 02/01/2011 | 109000 | ||
| Tl* the contact owns a 2005 chrysler pacifica. the contact was driving 10 mph when the front of the vehicle began to shake violently. the vehicle was taken to a local repair shop where it was confirmed that there was corrosion near the engine cradle and motor mounts. the manufacturer was contacted but the vehicle was not repaired. the failure mileage was 109,000 and the current mileage was 112,000. | |||
| 02/01/2011 | 109000 | ||
| Tl- the contact owns a 2005 chrysler pacifica. the contact was driving 10 mph when the front of the vehicle began to shake violently. the vehicle was taken to a local repair shop where it was confirmed that there was corrosion near the engine cradle and motor mounts. the manufacturer was contacted but the vehicle was not repaired. the failure mileage was 109,000 and the current mileage was 112,000. kmj | |||
| 02/01/2011 | 109000 | ||
| Tl- the contact owns a 2005 chrysler pacifica. the contact was driving 10 mph when the front of the vehicle started to shake violently. the vehicle was taken to a local repair shop. the repair shop confirmed corrosion near the engine cradle and motor mounts. the manufacturer was contact. the vehicle was not repaired. the failure mileage was 109,000 and the current mileage was 112,000. rds | |||
| 11/04/2011 | 130000 | ||
| Tl* the contact owns a 2005 chrysler pacifica. the contact stated that after having routine maintenance performed on the vehicle, he was advised by a mechanic that the engine cradle was corroded. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure and the current mileage was 130,000. | |||
| 03/01/2011 | 90000 | ||
| Tl* the contact owns a 2005 chrysler pacifica. the contact stated that the vehicle was taken to a private mechanic for an oil change when he was informed that the engine cradle was corroded and a new frame was necessary to deem the vehicle safe to drive. the dealer did not offer any assistance. the manufacturer was made aware of the failure but no repairs were performed. the current mileage was 120,000 and the approximate failure mileage was 90,000. the vin was unavailable. | |||
| 11/04/2011 | 130000 | ||
| Tl - the contact owns a 2005 chrysler pacifica. the contact stated that after having routine maintenance performed on the vehicle, he was advised by a mechanic that the engine cradle was corroded. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure and the current mileage was 130,000. kmj | |||
| 03/01/2011 | 90000 | ||
| Tl- the contact owns a 2005 chrysler pacifica. the contact stated that the vehicle was taken to a private mechanic for an oil change when he was informed that the engine cradle was corroded and a new frame was necessary to deem the vehicle safe to drive. the dealer did not offer any assistance. the manufacturer was made aware of the failure but no repairs were performed. the current mileage was 120,000 and the approximate failure mileage was 90,000. the vin was unavailable. kmj | |||
| 11/04/2011 | 130000 | ||
| Tl - the contact owns a 2005 chrysler pacifica. the contact stated that after having routine maintenance performed on the vehicle, he was advised by a mechanic that the engine cradle was corroded. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure and the current mileage was 130,000. kmj | |||
| 03/01/2011 | 90000 | ||
| Tl- the contact owns a 2005 chrysler pacifica. the contact stated that the vehicle was taken to a private mechanic for an oil change when he was informed that the engine cradle was corroded and a new frame was necessary to deem the vehicle safe to drive. the dealer did not offer any assistance. the manufacturer was made aware of the failure but no repairs were performed. the current mileage was 120,000 and the approximate failure mileage was 90,000. the vin was unavailable. kmj | |||
| 11/04/2011 | 130000 | ||
| Tl - the contact owns a 2005 chrysler pacifica. the contact stated that after receiving regular maintenance he was notified by a mechanic that the engine cradle was corroded. the manufacturer was made aware of the failure who did not offered any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure and current mileage was 130,000. pm | |||
| 03/01/2011 | 90000 | ||
| Tl-the contact owns a 2005 chrysler pacifica. the contact stated that the vehicle was taken to a private mechanic for an oil change when he was informed that the engine cradle was rotten and a new frame was necessary to deem the vehicle safe to drive. the dealer did not offer any assistance. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 120,000. the approximate failure mileage was 90,000. the vin was unavailable. bw | |||
| STRUCTURE - BODY - BUMPERS | |||
| 10/12/2007 | 26400 | 1 | 08/01/2005 |
| Front lower bumper on 2005 chrysler pacifica fell off while traveling on florida turnpike. heard loud thud while driving, running over something rough. road ahead was clear, in rear view mirror saw dark strip being run over by numerous cars. wondered how i missed seeing something so big. thirty miles later we stopped. looked at the front of the car, and realized it was our lower bumper. thank god we were not killed, nor was anyone behind us. chrysler service has been notified, looked at car. said, sorry, we can do nothing, the part is missing. searched internet, found 5 other cases of front lower bumpers falling off pacifica's while driving. car only has 26,934 miles on it. now chrysler wants $ 811.- to fix the problem? as i said, thank god nobody was killed. nothing done to fix or replace part. afraid to put it back on the vehicle unless it happens again with dire consequences. *jb | |||
| 03/16/2007 | 1 | 03/17/2005 | |
| I have a 2005 chrysler pacifica and while driving on the interstate the air jam dropped off of the vehicle and i ran over it. at this time i was going the posted speed and there was no weather conditions (heavy snow or rain) which could possibly cause the air jam to drop. fortunately there was no harm done to either myself, my passengers or the other vehicles nearby. a county sheriff's deputy had found the part on the highway and removed it immediately because it was technically in a construction zone, then the part was disposed. my concern is of the air jam/guard coming off without the vehicle having been hit or affected by any other trauma. the dealer/manufacturer would not cover this under the vehicle waranty because i was unable to produce the part which was disposed of, which - they claim - made it difficult to determine if it was a defect, or not. the dealer also made no attempt to investigate the incident, assuming i was at fault. i eventually brought my vehicle into a body shop where they replaced a great deal of the of parts to the vehicle. these are as follows; one front bumper cover, one ret. bumper cover, one license bracket, one fog lamp harness, two fog lamps, two fog lamp clips, two inner fenders. although all of these components were eventually located, some parts were obsolete which required replacements. | |||
| 06/07/2006 | 93698 | 1 | 06/01/2005 |
| Dt*: the contact stated while driving 30 mph the front bumper came loose in the middle and scraped the ground and front tires. the vehicle was stopped without incident and the bumper was put back onto the brackets that hold it in place. the dealer was contact and stated drive it in for inspection. upon inspection the dealer stated it was not under warning and would not repair. while driving from the dealer the bumper came loose again, causing the same problem. the dealer was contacted again and now waiting for the parts. | |||
| 03/04/2005 | 1 | 12/13/2004 | |
| I was driving on a freeway when my lower bumper fell off for no reason and left my vehicle bumperless. went to the dealership, they want me to pay for the expenses, say its my fautl. this is a brank new vehicle, i had it since dec. of 2004, also i've seen 3 different pacifica's without the lower bumper's on the street in the past couple of months. the problem is not being resolved. | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 02/16/2006 | 15500 | 6 | 02/09/2006 |
| Dt*: the contact stated while driving 30 mph on normal road conditions, the front passenger side door opened. the door was locked but the door light that signaled the door was open was illuminated. this was the first incident with the vehicle, which also have had an engine that stalled. the engine failure light alerted the contact for the engine problem. the abs light also alerted the contact for the brakes failure; the sensors were replaced. the dealership had honored the extended warranty but the contact was very upset because of the six times the vehicle had to be taken to the dealership. | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 05/31/2006 | 26468 | 1 | 11/16/2004 |
| At about 6:00 pm on wednesday, may 31, 2006, our 2005 chrysler pacifica was parked in our driveway. it had been driven to and from my work place (about 44 miles round trip) that day, without any problems. weather was about 72 degrees with sun and low humidity. the car's two front windows and the sunroof were open to let in air. while we were in the house, we heard a noise. upon investigation, we found that the glass portion of the pacifica's rear liftgate had a hole about the size of a soccer ball in it and that the surrounding glass had shattered, but had not yet fallen off the vehicle. there was no one around the vehicle and there was no golf ball, baseball bat, etc on or in the vehicle which would have indicated how the glass had broken. the dealer will be contacted as to repair of the liftgate window. pictures were taken of the damage. *jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 06/15/2011 | 137000 | ||
| Tl-the contact owns a 2005 chrysler pacifica. the contact stated that after inspecting the vehicle he noticed that the sub-frame had a fist size hole that has completely rusted out. upon driving at low speeds he noticed that the engine would shake as if it were going to drop. the manufacturer was then contacted and they advised him that they are not assisting in that matter. the failure mileage was approximately 137,000. tb | |||
| 06/02/2011 | 89000 | ||
| Six inch crack due to corrosion in right-side subframe/engine cradle. suspension and steering anchorage points as well as engine mount affected; was told by inspecting mechanic that car is unsafe to drive. | |||
| 01/12/2011 | 62000 | ||
| Tl-the contact owns a 2005 chrysler pacifica. while having the vehicle inspected by an authorized dealer the contact was told the engine cradle was severely rusted and the vehicle was not safe to drive. the vehicle was not repaired. the contact also stated she had been hearing noises coming from the engine in the months leading up to the failure. the failure and current mileages were 62,000. sm. | |||
| 03/11/2010 | 15000 | 1 | |
| We purchased our 2005 chrysler pacifica in may 2005. after driving about 15,000 miles we started to notice a clunking sound when cornering while braking, or starting out from a stopped position. we went back to the dealership and were told that it was normal movement for the pacifica. we had the pacifica looked at by the dealership over 5 times with the same response. the issue progressively got worse and now the vehicle shakes when changing gears, cornering, stopping, starting, or hitting potholes. we went to another dealership after moving and in march 2010 we were told that the engine motor mounts were bad and were causing the issue we are experiencing. the dealership offered to replace them all for $2500, which was out of our budget so was not completed. we were also informed that the swaybar endpoints might be bad as well and could be replaced for additional cost. we drive under normal conditions and this type of problem should never surface on a vehicle under these conditions. we were informed that the motor could separate from the frame in an accident and cause serious injury. i feel it is unreasonable to have the consumer pay for a manufacturing defect such as this. there were several thousand motor mounts on back order in 2009 leading me to believe that the problem is wider spread than just a few isolated incidents. hopefully this information will prompt research and action on behalf of the safety of drivers as well as end consumers. thank you for your time. *tr | |||
| 04/20/2010 | 82530 | ||
| I went to a local service/repair facility and was told that the front motor mount on my 2005 chrysler pacifica needs to be replaced. upon some research on-line, i noticed that this is a common problem with this vehicle. | |||
| 08/11/2007 | 24500 | 1 | |
| I purchased my 05 pacifica in june of 05. i was not in any major accidents but when i took my vehicle in to the dealer for the inspection i was told the frame needed to be replaced and they red flagged my vin#. i took for a 2nd opinion and was told the information the dealer put on the estimate was somewhat accurate...i did contact my insurance company and had all of the repairs, paid my deductible but am wondering how many of this vehicle had this problem? also shouldn't this have been covered under warranty...i was told no by the dealer? | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 01/30/2013 | 130000 | 1 | |
| I have been made aware of severe corrosion and rust of the frame and cross member of this vehicle. it has been properly maintained and serviced. on researching this problem on the internet. it appears that this is not an isolated incident but a common problem for pacifica. chrysler has service bulletins advising service personal to look for this problem. there has not been a recall and as a result they will not assist in the repair of this vehicle. i feel that it is a product flaw and should be addressed by chrysler. much like the rusting problem with the toyota tundra trucks. this vehicle was in ma from 2005 to 2011 and now is in fl. *tr | |||
| 12/28/2012 | 113000 | 1 | |
| Working on the car notice the subframe is rusted thru on ths passenger side. there are many issue logged in on the internet with this particular defect. it is my understanding there is a recall for certain vins. my vehicle was built on aug 20, 2004. after contacting chrysler they say the car is covered under a extended warranty. my problem is if i hadn't looked under the car this issue may have led to a catastrophic failure. *tr | |||
| 12/19/2012 | 127000 | 1 | |
| I took my car into a garage in waterford,ct for suspension problems. on raising it, he found that the sub-frame is rotting badly due to rust. there are several holes in the frame and he told me it was dangerous to drive. i contacted dodge and they have opened a case - 22909122 they asked me to take it into a chrysler dealership which i am doing tomorrow. they will pass on an inspection report. *tr | |||
| 08/24/2012 | 116000 | 1 | |
| My very well kept 2005 pacifica failed inspection at my local mechanic due to a completely rotted cross member frame. substantial rotting in multiple spots. many holes. took car to chrysler dealer and they inspected car and told me they had never seen a worse frame. quoted me in writing, $5779.98 to repair!!! opened a case with chrysler to find out if they would do anything for me. yea right. they even went as far as to say the dealer said they only gave me a parts list, not a quote. liars! said it was normal wear and tear in new york. cars built from 2/23/04-3/31/04 were given an extension to 150,000 miles warranty for such problem. chrysler knows about this problem and are not taking responsibility for it. needs to be a recall! i am going to repair with used cross member for 1500.00 and i'm selling it afterwards. do not want any part of chrysler again! *tr | |||
| 09/05/2007 | 1 | 11/24/2006 | |
| Today i took my 2005 chrysler pacifica into the shop for new tires, i was told they could not do an alignment because the tie rods looked bad and to take it to the dealer, i did. i then found out from my local dealer that unfortunately that is all they see is chrysler pacificas...my car has less than 45k miles and i have been told that the entire front end suspension is worthless and right now i have bad gear boxes, a broken engine mount, and can count on having front axel problems as well. the dealer also had a 2004 brought in today and that car and mine were raised up and the repair men showed me and everyone else around the identical problems on both cars. *tr | |||