Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - GLASS, SIDE/REAR
0101190110021132Front end noise may be heard. pre-delivery shift quality, tire pressure sensor diagnostic tool information, and glass replacement. *kb03/13/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
11/17/2007303/17/2007
 Tl*the contact owns a 2005 chrysler pacifica. the contact stated that the windows and mirrors are too small and obstruct visibility. while backing out of the driveway, she struck another vehicle. she has struck three vehicles and believes that the lack of visibility is the cause. the speed, powertrain, and failure mileage were unknown. the current mileage was 22,599 updated 03-05-08 *bf. updated 03/05/08 *tr
VISIBILITY - GLASS, SIDE/REAR
02/02/200747320101/28/2006
 The glass of the rear window of my chrysler pacifica shattered and exploded out. i had parked the car at my school and locked it. when i came out after class i noticed the window had two holes in it. i originally thought someone had hit my car, but when i got closer i saw glass on the ground outside my car. a person walking by saw the whole thing and left note. he wrote that he heard and saw my window break. he said there was nobody near the car at the time. i believe the glass in the pacifica is defective. the temperature was around 35 degrees. there was no glass in my vehicle. it was as if the window just shattered and exploded out. my fear is that the rest of my windows will also be defective and will shatter and explode when the car is occupied and hurt someone. if this passerby had not witnessed the sua sponte shattering i would have thought that someone just hit my car. i wonder how many other people have had this happen to them without witnesses and just thought they had been a victim of vandalism. *nm
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
06/21/200738300112/16/2005
 Tl*the contact owns a 2005 chrysler pacifica. while driving approximately 40 mph in wet conditions, the rear passenger side window failed. the window dropped down into the door and the contact was unable to raise the window. the contact took the vehicle to a repair shop and they repaired the window. the manufacturer stated that they could not be of any assistance. the current and failure mileages were 38,300.
08/03/200647000103/15/2006
 Really was happy with my pacifica but now i am afraid to drive it! managed to get through the whole left turn and the car stalls. but now driving down a straight road the whole passenger side window collapsed into the door for not apparent reason. it was on the side my daughter was buckled into her car seat and needless to say scared her to death as rain was soaking her! *jb
08/30/20042
 While driving rear window and the sun roof opened, a loud winding noise was heard coming from the rear and front areas. consumer drove vehicle to the dealer for inspection, and mechanic informed consumer that the dealer was aware of the problem, but a solution had not been determined at this time. *ak
VISIBILITY - SUN ROOF ASSEMBLY
05/30/200830607108/15/2006
 Tl*the contact owns a 2005 chrysler pacifica. while driving 45 mph, the contact's vehicle was passed by an 18-wheeler tractor trailer and her sun roof suddenly exploded with a loud bang. she was able to maintain control of the vehicle. the dealer and the manufacturer stated that they could not assist with the repair costs. the contact had to wait until june 16, 2008 for the parts to arrive for the repair, and the dealer replaced the sun roof at the cost of $343.74. the failure mileage was 30,607 and current mileage was 30,652. updated 07/15/08. *lj updated 007/15/08
01/22/200834200106/14/2005
 Traveling at highway speeds the sunroof glass was partially separated from the mounting frame. the glass was vertical in the air stream until the car was moved to the side of the road. the glass was fully removed and taken to a glass repair shop to reattach to the mounting frame. *tr
05/14/2006102/12/2005
 Driving down the highway with all windows and sunroof closed, suddenly the sunroof burst into a million pieces raining down on me and my family. no impact caused the window to break, it appeared to burst from the inside out. *nm
04/23/20056400111/27/2004
 While driving in clear but cloudy conditions all windows closed, the moon roof was closed with its shade in the open position. for no identifiable reason the moon roof exploded with a loud bang and shattered, glass fell onto us, and in the back unocuppied seat. no warning at all. dealer replace moon roof under warranty.
04/01/200512500108/30/2004
 While driving in the clear, with all windows and sun roof closed, without any observed reason, the moon roof explodedin a loud bang/pop. glass and glass fragments (some not so benign) rained down onto my hair, shirt, and pants, but mostly on the unoccupied rear seats where my children were five minutes ago. i still have the broken moon roof.
08/30/20042
 While driving rear window and the sun roof opened, a loud winding noise was heard coming from the rear and front areas. consumer drove vehicle to the dealer for inspection, and mechanic informed consumer that the dealer was aware of the problem, but a solution had not been determined at this time. *ak