Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 07001 | 01/17/2007 | 10021093 | Torque converter shudder prevention / shift quality improvements. *kb | 03/01/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 01/14/2010 | 73000 | ||
| Tl-the contact owns 2007 chrysler pacificia. the contact stated that while driving 1 mph in reverse, she heard a knocking noise. the vehicle was taken to an authorized dealer for a diagnosis and the dealer stated that the engine mount needed to be replaced. the vehicle was repaired and the failure recurred. the manufacturer was not notified. the failure mileage was 73,000. sm. | |||
| 01/14/2010 | 73000 | ||
| Tl - the contact owns 2007 chrysler pacificia. the contact stated that while driving 1 mph in reverse, she heard a knocking noise. the vehicle was taken to chrysler for diagnosis and informed her that engine mount needed to be replaced. the vehicle was repaired and the failure recurred. the manufacturer was not notified. the failure mileage was 73000. ap | |||
| 08/28/2010 | 1 | ||
| 2007 chrysler pacifica. consumer writes regarding damage in vehicle accident *tgw the consumer stated the wheel became detached from the vehicle which caused him to loose control of the vehicle and ultimately crashing into a guardrail. the wheel and all of its components; steering knuckle, cv joints, brake lines, struts etc, buckled under the vehicle. after the vehicle dropped down with the tire acting as a cushion, it dragged along the guardrail until it came to a stop. *jb | |||
| 09/01/2008 | 100 | 4 | 09/18/2007 |
| Tl* the contact owns a 2007 chrysler pacifica. she would hear loud thumping and grinding , when turning the steering column. she had to use great force in order to turn the steering column. the manufacturer was contacted and after numerous attempts to correct the failure they stated they did not know what the caused the failure. they also stated they were working on a technical service bulletin to address the failure. the failure mileage was under 100 and the current was 39, 386. updated 01/27/10*lj the rack and pinion was replaced as well as the sway bar links. updated 01/28/10 *jb. | |||
| 04/01/2007 | 1 | ||
| I purchased 2007 pacifica in feb 07, within 2 months had been back to dealer twice for knocking while driving and vehicle feeling like it wanted to stall, also for extremely rough ride when traveling over the smallest of bumps in road. dealer serviced vehicle twice, once replacing torque converter and once replacing motor mounts. the problems continue, although less than before. *tr | |||
| 08/16/2007 | 350 | 3 | 07/31/2007 |
| Tl*the contact owns a 2007 chrysler pacifica. when the vehicle reaches 2,000 rpms while on a slight incline, the transmission begins to shutter and skip. this leads to failure between the transmission and the torque converter. the contact recently took the vehicle to the repair shop and they stated that it could not be repaired until september of 2007. the transmission also makes a harsh clunking sound when shifting. the contact believes that the suspension may be failing because the vehicle rides roughly at any speed. the current mileage was 800 and failure mileage was 350. the consumer stated chrysler stated this was a software problem and will not be able to fix the vehicle until sometime in september. updated 09/11/07 *tr | |||
| SUSPENSION - FRONT | |||
| 07/01/2007 | 900 | 1 | |
| Tl*the contact owns a 2007 chrysler pacifica. in july of 2007, while driving 35 mph, the vehicle would not accelerate. the dealer performed a diagnostic and found no failures with the vehicle. the contact continued to drive the vehicle; however, the failure persisted. after taking the vehicle to the dealer on several occasions, the contact was informed at her last visit that the torque converter was defective. in october of 2007, the torque converter was replaced and later replaced again in july of 2008. immediately following both repairs, the vehicle continued to experience the same failure. in addition, the vehicle made a clicking noise. she took the vehicle to another dealer and was informed that the upper strut mount and bearings were defective. the vehicle was repaired, but the failure still persists. the current mileage was 22,750 and failure mileage was 900. the vehicle would not shift into high gear in a timely manner or smoothly upon acceleration. the lower gear shifting was very rough. updated 11/26/08. *jb | |||
| 12/15/2007 | 1 | 04/27/2007 | |
| After the car was a month old a thumping started underneath upon starting. at times the thumping (shuddering) is severe and the engine does not start. after the transmission was reprogrammed (i doubt it was really done as there is no sticker underthe hood as required) the car, sometimes, lurches like a new driver with standard shift. the car, sometimes at around 32mph, surges or pulses. the climate control has not worked according to the instructions in the manual since day one. now in coldweather, when it is directed to the floor, so much heat comes from the defroster that i get a headache and the floor is freezing. there is a clunking in the right front on nearly any road surface. i do not feel that it is a ball joint, but rather a strut. i scheduled an arbitration, but ncds did not botherto let me know if the arbitrator could make the meeting, so i did not attend. the meeting proceeded without me and the arbitrator and chrysler seem to feel that everything my car does is normal. i have been in the auto repair business for 40 years and have better things to do than make up problems.*cn | |||
| SUSPENSION - REAR | |||
| 07/06/2010 | 38500 | ||
| Warrant of merchantability- implied warranty that states a vehicle will run like it | |||
| 09/01/2007 | 10000 | ||
| I am sure that you are swamped with toyota issues, but we chrysler owners are getting upset at the performance also. brken motor mounts, torque converteres, rough idles, stalling, bumping gears, etc. my 2007 chrysler pacifica is the roughest transmission i have ever driven in my 38 plus years of driving, stalling on morning start-ups, banging noices in the front around turns, and the list goes on. chrysler must do something on this discontinued pacifica model, the 4.0 litre touring. like most owners of the chrysler piece, this is the last chrysler i will ever own, or perhaps maybe they, or no-one even cares. these numerous repeating complaints should be taken care of, or does it take deaths to get attention, and how many does it take? is 54 enough, as i read in the usa today about how many gas and brake related deaths are being investigated because of toyota greed? | |||