Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 01/30/2013 | 26882 | ||
| Informed during routine state inspection struts needed replacing. brought vehicle to southern chrysler jeep. dealer replaced strut mounts and strut bearings, informed that they were coming apart. service adviser said the struts on those vehicles were a piece of scrap , but you didn't hear that from me. informed that they have a lot of problem with those. why is there no recall? you can see from the mileage, i don't drive long distances, i don't run over potholes or drive on rocky roads. | |||
| 03/03/2008 | 20000 | ||
| We purchased this vehicle used, and from day one we noticed the transmission banged into gear. after numerous trips to the dealer and them unable to find the problem, i asked them to check the motor mounts. they discovered a broken mount, the repair cost me $440, this occurred at 46151 mi. now at approx 74000 mi 2 more engine mounts have failed the bill this time will be $723. we do not drive aggressively or abuse this vehicle, after an online search this seems to be a defect in the chrysler pacifica line of cars. with the engine shifting in the engine compartment it will be only a matter of time before a fuel line, brake line or other vital line or hose will be compromised causing a fire or loss of vehicle control. i feel a recall should be issued and the defective part replaced and those who already replaced the defective part reimbursed. | |||
| 09/07/2010 | 36000 | ||
| Tl- the contact owns a 2007 chrysler pacifica. the contact stated that the vehicle would exhibit an abnormal knocking noise when shifting gears. the dealer diagnosed that there was a fractured motor mount. the vehicle was repaired but the failure recurred. the manufacturer was not contacted. the failure mileage was 36,000 and the current mileage was 48,000. kmj | |||
| 09/07/2010 | 36000 | ||
| Tl- the contact owns a 2007 chrysler pacifica. while putting the vehicle in any gear, the contact stated that the vehicle would make a knocking noise. the dealer diagnosed that there was a broken motor mount. the vehicle was repaired, but recurred. the manufacturer was not contacted. the failure mileage was 36,000 and the current mileage was 48,000. nw | |||
| 08/24/2011 | 84425 | ||
| My chrysler pacifica has has several problems with transmission. recently the transmission wont shift past 2nd. i dont know what to do or how much it cost. | |||
| 10/05/2009 | 28000 | ||
| When turning to the right or the left i can hear a rubbing type noise. i took it into the two different dealers on two separate occasions complaining of the noise, but the dealers could not duplicate the problem. when i turn i hear a rubbing noise and now when i reverse there is a loud grinding/rubbing noise similar to the noise that i get when turning. the noise generally occurs first thing in the morning after i have started my car and reverse it. if my car has been sitting for a while it will do the noise then too! i'm unsure what is causing the noise and since the dealers can't duplicate it they have not done anything either. i'm quite concerned as to what can be causing these noises and i do believe that they are linked! i noticed another pacifica owner had the same problem as i did so now i know it's not just my car. | |||
| 11/25/2008 | 30609 | ||
| Purchased this car used in february 2008. shortly thereafter i noticed a knock in the front when turning wheel at low speeds (ie, backing up). also felt slight vibration on acceleration. dealer unable to find anything until june 2009. miles 38733. front tie rod was broken and replaced by dealer. this did not resolve the knock or the vibration on acceleration. knock continued and got worse. at 61000, the car was again brought in for the knocking. at first look, the mechanic did not see a problem. i explained that at extreme turn of wheel at low speeds, there is a distinct knock in front. after his further inspection, i was advised by service center that the car has two (2) broken motor mounts and this could be the source of the knock and vibration. was taken to dodge dealer where purchased to confirm broken motor mounts. parts were replaced under extended warranty. still did not resolve the knock. | |||
| 10/05/2009 | 28000 | ||
| When turning to the right or the left i can hear a rubbing type noise. i took it into the two different dealers on two separate occasions complaining of the noise, but the dealers could not duplicate the problem. when i turn i hear a rubbing noise and now when i reverse there is a loud grinding/rubbing noise similar to the noise that i get when turning. the noise generally occurs first thing in the morning after i have started my car and reverse it. if my car has been sitting for a while it will do the noise then too! i'm unsure what is causing the noise and since the dealers can't duplicate it they have not done anything either. i'm quite concerned as to what can be causing these noises and i do believe that they are linked! i noticed another pacifica owner had the same problem as i did so now i know it's not just my car. | |||
| 11/25/2008 | 30609 | ||
| Purchased this car used in february 2008. shortly thereafter i noticed a knock in the front when turning wheel at low speeds (ie, backing up). also felt slight vibration on acceleration. dealer unable to find anything until june 2009. miles 38733. front tie rod was broken and replaced by dealer. this did not resolve the knock or the vibration on acceleration. knock continued and got worse. at 61000, the car was again brought in for the knocking. at first look, the mechanic did not see a problem. i explained that at extreme turn of wheel at low speeds, there is a distinct knock in front. after his further inspection, i was advised by service center that the car has two (2) broken motor mounts and this could be the source of the knock and vibration. was taken to dodge dealer where purchased to confirm broken motor mounts. parts were replaced under extended warranty. still did not resolve the knock. | |||
| 09/03/2010 | 76124 | ||
| I have a 2007 chrysler pacificia touring 4.0. the vehicles lights will flicker, the air conditioner and radio turn off and without notice the vehicle will lose total power. no power steering, no hazard lights nothing. i have been stranded in the middle of the busy intersection. i took my vehicle to the chrysler dealership to get serviced 3 times i payed $713.00 and they still have not fixed the problem. i have emailed a complaint with chrysler headquaters. i was given a case manager who does not call me back. this vehicle shuts off without warning and can cause death or injury to myself, my family and others and chrysler can care less about it. | |||
| 09/07/2010 | 62000 | ||
| My 2007 chrysler pacifica has start up issues. regularly it will not start on the first try. dealer shop does not know the cause of this problem. several reports in online forum about this problems with pacific. i called chrysler representative,but did not help. | |||