Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD | |||||
| 2304706 | 10/21/2006 | 10021248 | Cracked windshield due to being hit by a foreign object like a stone. *kb | 03/26/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 10/01/2012 | 2900 | 10 | 04/30/2007 |
| 2007 chrysler pacifica. consumer states experience with mechanical problems. *tgw the consumer stated at 2,900 miles, a smoke condition developed in the vehicle's engine. a diagnostic revealed the front axle seal was defective. at approximately 3,800, the smoke condition developed again and the consumer was informed that the power transfer unit needed to be replaced. at 25,893, the power transfer unit had to be removed and replaced after it was discovered that there was a leak in an input seal. at 26,906 miles, the engine mount was replaced; at 48,062 miles, the blower motor was replaced; at 48,490 miles, the blend air door of the blower was replaced and the rear axle seals were replaced due to leaks; at 63,852 miles, the pvc valve, fuel pump, egr valve and battery were replaced and a short in the wiring to the alternator was repaired; at 65,479, the vehicle broke down and had to be towed. it was determined the computer needed to be replaced. at 82,439 miles, the motor mount failed and was replaced, an isolater was installed and power transfer unit was leaking again. the consumer took the vehicle back to the dealer, after driving it for 15 minutes, because it was in worse condition than when she left it with the dealer. the engine was racing at 6000 rpms, while driving at 50 mph, there was a loud noise coming from the engine and a banging noise could be heard upon turning the steering wheel. the dealer stated there was nothing wrong with the vehicle. however, when the consumer drove the vehicle for 20 miles, the malfunction indicator light illuminated. the vehicle was taken back to the dealer, and after an inspection, the dealer stated the transmission control module relay was faulty. the consumer was assured the issues were fixed. however, on her way home, the malfunction indicator light illuminated again, the engine was racing and the entire vehicle jolted every time she shifted into, drive, park or reverse. the power door locks failed and the consumer was locked inside the vehicle for several minutes. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 12/15/2007 | 1 | 04/27/2007 | |
| After the car was a month old a thumping started underneath upon starting. at times the thumping (shuddering) is severe and the engine does not start. after the transmission was reprogrammed (i doubt it was really done as there is no sticker underthe hood as required) the car, sometimes, lurches like a new driver with standard shift. the car, sometimes at around 32mph, surges or pulses. the climate control has not worked according to the instructions in the manual since day one. now in coldweather, when it is directed to the floor, so much heat comes from the defroster that i get a headache and the floor is freezing. there is a clunking in the right front on nearly any road surface. i do not feel that it is a ball joint, but rather a strut. i scheduled an arbitration, but ncds did not botherto let me know if the arbitrator could make the meeting, so i did not attend. the meeting proceeded without me and the arbitrator and chrysler seem to feel that everything my car does is normal. i have been in the auto repair business for 40 years and have better things to do than make up problems.*cn | |||