Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
080010702/07/200710021599Passenger air bag deactivation. *kb06/11/2007
080370012/08/2000616717This bulletin involves the service of the foam rubber pads under the drivers airbag retention clips. *tt03/08/2001
08270009/29/20006092304Subject regarding non-deployed airbag handling procedures. *tt12/04/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
08/15/20071
 Airbag light intermittently comes on and goes off. sometimes will beep every few minutes until the engine is turned off for a few minutes. local chrysler dealership tried 3 times in a row unsuccessfully to find the problem. i was told it was not a safety issue and that it would not hinder from passing inspection, which it didn't. however i have now been told that when the light is on the airbag will not deploy making it a safety issue that will no longer pass inspection. there are quite a number of reports online of pt cruiser owners having the same issue. *tr
10/27/2008151000
 Tl*the contact owns a 2001 chrysler pt cruiser. while driving approximately 30 mph on normal road conditions, the contact rear ended another vehicle. the air bags failed to deploy. the failure occurred without warning. in addition, the driver's side seat belt failed to restrain properly and forced the driver into the steering wheel. the driver sustained severe injuries and the police and ambulance were called to the scene. the vehicle was towed to the collision center and was completely destroyed. the cause of the failure has not been determined. the vin was unknown. the failure and current mileages were 151,000.
06/01/200750000206/01/2003
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact stated that the air bag light remains illuminated. the warning indicator chimes if the air bag light is on or off. the dealer replaced the module, however, the indicator continues to chime. the dealer is currently unaware of how to repair the failure. the current and failure mileages were 50,000. updated 02-01-08. *kb the ari bag module was replaced, however the consumer continued to experience the problem.
12/21/20061485002004/01/2000
 Tl*- the contact stated that while driving the 2001 chrysler pt cruiser at 35 mph it crashed into another vehicle. the air bags did not deploy. after the crash the air bag light was blinking, and would not go off. the contact's vehicle had the same problem with the air bag alarm. the contact was able to drive vehicle to a repair shop. the repair shop stated they were unable to determine the reason the lights continued to blink, and were unable to make the repair. the vehicle currently has 148500 miles.*ak
02/08/200757277107/10/2002
 Airbag light came on all window & aircondition & rear defroster stop working dealer said under dash wiring harness. *jb
09/05/200515500106/01/2001
 Dt: the contact owns a 2001 chrysler pt cruiser. he indicated that the air bag light was on and the horn did not work. he noticed this on 9-5-05 as he was backing out of his driveway, he heard a clicking noise, and then the air bag light came on .he had not taken vehicle to a dealer yet. there were other complaints of the same exact problem filed on the nhtsa website. the contact indicated vehicle had not been in an accident of any kind. there was recall 04v480000 on certain 1998 dodge vehicles pertaining to the clockspring that the consumer thought may relate to his problem. *ak the dealer would not cover the cost of the part or labor. *nm
01/31/2005104900112/24/2002
 I own a 2001 chrysler pt cruiser with 105k miles. the air bag light remain on when the car is running, also the horn does not work or the cruise control. i researched the problem and have determined the problem to be a defective clockspring. after some research on the internet i have found that chrysler has recalled 1.2million 1998 - 2000 minivans for this same problem. the pt cruiser has no recall but should since it is classified as a van. *jb
08/15/200330000207/07/2000
 2001 pt crusier was head head on by another vehicle at a high rate of speed. $7,000.00 to pt cruiser and airbags did not deploy. chrysler refused to investigate complaint saying that they are not made to go off on stopped vehicles. my car was stopped at a traffice light when hit head on. injuries resulted
05/31/2003470001
 The air bag light illuminated on the dashboard. *ak *ph. the dealer informed the consumer the extended warranty had expired. *jb
12/06/200236000103/01/2002
 The consumer hit a cement divider head on, on the drivers side. the steering and wheel traction had gone out, also the air bags did not deploy. refer odi #770588, 1006108 scc
02/08/2002803/17/2001
 The air bag light illuminated on the dash board. the air bag swtich has been changed several times but the problem remained. *nlm the code on the left side seat squib open was found, which was taken apart and reinstalled. the stereo was defective. scc
10/30/200253000103/31/2000
 When the air bags deployed, consumer was injured, in a separate incident, consumer was involved in a collision and the air bags failed to deploy. ts *jb
06/01/2002
 Horn and airbag won't work, airbag light on dash is constantly on. *ak
06/01/2001999908/01/2000
 Air bag light and buzzer constitantly on. always self-testing. two cd dealers have accomplished 7 different repairs with no luck. dealers are blaming chrysler-daimler, cd is blaming dealers. i am stuch in the middle with inoperative air bag system.
 Upon starting vehicle air bag light illuminated/ radio did not work, and tail lights malfunctioned. also, speedometer raced without the vehicle even being on. took vehicle to dealer. please provide any further information.*ak
AIR BAGS - FRONTAL
03/30/2006110000112/15/2001
 Dt*: the contact stated while driving 15 mph the roadway was wet and the vehicle hydroplaned and crashed into the rear of another vehicle. when this occurred ,the air bags deployed the contact's shirt and undergarment caught on fire. the police were contacted to the scene of the accident and helped extinguish the flames. the contact suffered major burns to the stomach, hands, arms and left thumb. updated 05/16/2006. *ak
07/10/200566394106/18/2001
 Dt: the consumer owns 2001 pt cruiser. the consumer's vehicle was involved in a collision. it was impacted on the center of the driver's side and was broad sided. upon impact, none of the frontal/side air bags deployed. spoke to the manufacturer, and they were not be interested. the dealership has not been contacted. there were no serious injuries, but there were cuts and bruises. a police report was not available. pictures were available, but no insurance report. the car was totaled. *ak *nm
10/01/2004111/08/2003
 Per instructions in owner's manual, i took my 2001 pt cruiser with 51,700 miles into the courtesy chrysler/jeep dealership in rockville, md after the airbag indicator light on the dashboard panel began intermittently lighting up when taking turns. after 3 days, the service advisor called to inform me that the light was going on because the airbag had failed. the car has not been in an accident, nor has it been modified. the charge to replace the failed airbag is $1,300. the service advisor said he had no idea what would cause the airbag to fail if was not in an accidient and had not been modified. i called chrysler customer service and was told that there was nothing they could do to help me and that i would have to work it out with the dealer. *ak
01/17/2005335001000
 2001 pt cruiser has airbag light that keeps coming on intermittently. also, the associated ding sound comes on at the same time. dealer charged $90 to tell me the driver's side airbag had failed. (note: this car has never been in an accident and only has 34000 miles on it.) dealer wants $500 to repair the failed airbag. coincidence that this same problem happened on late 90's grand caravans. sounds like i have exactly the same problem they had - but no recall to correct the situation. help! *nm
09/10/2003
 While driving vehicle went off the road, hit a ditch, and rolled over. front and side air bags did not deploy. driver sustained brain damage/a broken clavicle, and fractured back. could not be driven. *ak
06/11/20031
 The front passenger air bag not work. dealer notified, and agreed it was not working, however the warranty had expired. *ak *ts *jb
10/15/2002
 While driving the vehicle consumer had a head on accident at 65mph. both front air bags did not deploy. dealer notified. ts
10/03/2002444930
 Clock spring broke in steering column while making a right hand turn
11/16/2002
 Consumer vehicle was involved in a front right corner collision at approximately 10mph. the driver's air bag deployed and burned through consumer's jacket to the clothing underneath. consumer also advised had singe marks on going down the side of jacket. ts
 Vehicle was involved in a collision at 50mph, and air bags did not deploy, causing major body injury to driver.*ak
12/08/2001
 Was traveling on the highway about 55mph and noticed that steering wheel and vehicle started shaking. consumer stated that ridge inside of road inflated two rear tires, causing vehicle to go into a spin/vehicle flipped, and went into a enbankment. airbags didn't go off, and the driver's side seatbelt didn't hold . the vehicle was totaled. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
06/27/200749000207/01/2004
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact stated that the air bag light continues to go on and off and the warning chimes continue to sound. she has taken the vehicle to chrysler who stated that the failure was caused by the air bag module. she took the vehicle to be serviced at a local gas station and they replaced the component, however, the failure still occurs. the cost to have the air bag module replaced was $300. the contact has not heard from the mechanic since the replacement was made. she stated that the manufacturer will not inspect the vehicle because she took the vehicle to a gas station to be serviced. the powertrain was unknown. the current mileage is 50,000 and failure mileage was 49,000.
04/27/20068500106/15/2000
 Dt*: the contact stated while backing out of a parking space at 3-5 also, the airbag light illuminated, and the horn failed. although the dealership was contacted, and repairs were made. updated 06/05/2006. *ak *ts
07/17/200489954107/12/2001
 My airbag light has come on and the dealer says i need the entire module replaced. vehicle has never been in an accident or bump of any kind. the module is not covered by the warranty. why must the entire module be replaced. isn't there a repair? *la
05/08/20044550050
 After starting my engine, my airbag lite came on and never went off. everytime i have started my car since, the light comes on and stays on until the engine is turned off.
01/21/20041
 While driving airbag warning light appeared on the dashboard intermittently. *ak
AIR BAGS - SIDE/WINDOW
12/17/20081070001
 Drivers side - side airbag failed to deploy on crash to drivers side of 2001 pt cruiser. pt cruiser t-boned over car speed approximately 45 mph. *tr
07/10/200566394106/18/2001
 Dt: the consumer owns 2001 pt cruiser. the consumer's vehicle was involved in a collision. it was impacted on the center of the driver's side and was broad sided. upon impact, none of the frontal/side air bags deployed. spoke to the manufacturer, and they were not be interested. the dealership has not been contacted. there were no serious injuries, but there were cuts and bruises. a police report was not available. pictures were available, but no insurance report. the car was totaled. *ak *nm
09/10/2003
 While driving vehicle went off the road, hit a ditch, and rolled over. front and side air bags did not deploy. driver sustained brain damage/a broken clavicle, and fractured back. could not be driven. *ak
10/16/2002
 While driving approximately 45mph, vehicle was hit on the driver's side causing consumer's vehicle to flip over. consumer's driver side air bag did not deploy. the other vehicle was travelling approximately 20mph at time of collision. ts
08/17/2002
 While turning into parking lot vehicle hit curb and t driver's side/passenger's side airbags deployed. consumer suffered second degree burns on hands and arms.*ak
02/15/2002
 Vehicle was involved in a side impact collision. vehicle was t boned on right side. upon impact, right side air bags did not deploy, cause unknown. driver and passenger were injured. please give any further details.*ak