Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
10/10/200757388102/11/2001
 The clockspring in my steering column broke. i noticed a rubbing noise and the steering wheel would stick when i turn the wheel to the right. the right turn signal when activated would not turn off when the steering wheel is turned in the opposite direction. i took it to the dealer and had the clockspring replaced at my expense. the dealer told me that the airbag would not deploy until the clockspring is replaced. for a item to fail on a vehicle that involves safety equipment and not be replaced at the manufactures expense is quite irresponsible and careless for the publics safety. *tr
01/20/200413235409/15/2002
 2001 pt cruiser 21,800 miles and our dash started cracking at side vents in 2004. cracks extend from all vents toward the windshield, similar to other pt cruiser owners in the usa. the problem is with chrysler's choice of suppliers in mexico. unfortunately, it will take a class action suit against chrysler to change their service to customers. i am investigating several lawyers involved in this area who are aware of a mass recall problem. the problem is not isolated to one state. the dash will shortly collapse in causing a potential accident. perhaps at that time nhtsa will consider a recall. do we have to wait for a tragedy to receive a corrective action? *jb
01/01/20058000060010/01/2003
 Tl*the contact owns a 2001 chrysler pt cruiser. she noticed a crack on the dashboard that went from the center vent to the windshield. the crack has expanded. the dealer had not inspected the vehicle. the vin and engine size were unknown. the failure mileage 80,000 and the current mileage was 141,000.
07/17/200788500103/01/2006
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact stated that the dashboard has a very long crack that extends from the windshield to the steering wheel. a shield for the windshield is not used to prevent sunlight from entering the vehicle. the current mileage is 89,000 and failure mileage was 88,500.
07/01/200530000100005/01/2001
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact noticed a crack on the dashboard. the dealer stated that the vehicle was out of warranty and they would be unable to repair the dashboard. the current mileage is 90,000 and failure mileage was 30,000.
01/01/200728000101/01/2001
 Tl*the contact owns a 2001 chrysler pt cruiser. approximately six months ago, the contact noticed that the dashboard was cracking. the crack began from the middle of the dashboard above the vent and is approximately 14 inches long. she uses a sun protector for the windshield when she can, but admits that the dashboard is exposed to a lot of sunlight. the current mileage is 35,000 and failure mileage was 28,000.
06/16/200665000206/14/2001
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact stated that the dashboard cracked around the vent located in the middle of the dashboard. the current mileage is 78,000 and failure mileage was 65,000.
06/21/200685000103/01/2001
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact noticed that the dashboard began cracking approximately a year ago. the dashboard is exposed to the sun and a windshield screen is not used during the day. the crack has now spread across the entire dashboard, separating it into two pieces. the crack extends from the windshield to the center console of the vehicle. the current mileage is 104,000 and failure mileage was 85,000.
06/18/2007640002
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact stated that she has two cracks on her dashboard, which are approximately 2-3 inches long. she has not notified the dealer. the vin, purchase date, engine size, and powertrain were unknown. the current and failure mileages were 64,000.
03/06/2006480001
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact stated that the dashboard of her vehicle has multiple cracks. the failure began over a year ago. the purchase date was unknown. the current mileage is 59,040 and failure mileage was 48,000.
02/01/200737000106/01/2002
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact stated that the dashboard has begun to crack. he applied crazy glue to the failure, but it has gotten worse. the vin, engine size, and # of cylinders were unknown. the current mileage is 39,762 and failure mileage was 37,000.
01/05/200797000107/18/2001
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact stated that the entire dashboard has cracked. the current mileage is 102,000 and failure mileage was 97,000.
12/01/2006111/01/2003
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact has had a crack on the vehicle's dashboard for over a year. the dashboard was not repaired. the current mileage is 45,000 and the failure mileage was unknown.
01/01/200650000112/15/2000
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact stated that the dashboard cracked in half. no wires are exposed. the dealer stated that the repair cost would exceed $900. the dealer performed a diagnostic and stated that the vehicle's computer board is failing and reading inaccurately. the dealer also stated that the timing belt and the water pump are failing, which is rare due to the vehicle's mileage. the vehicle is not driven on a daily basis. the contact has photos and invoices available. the powertrain was unknown. the current mileage is 58,200 and failure mileage was 50,000.
11/01/20063700010005/01/2005
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact stated that she noticed a crack on the dashboard. the dealer was unable to determine the cause of failure. the current mileage is 54,000 and failure mileage was 37,000.
05/08/2006120001
 Tl*the contact owns a 2001 chrysler pt cruiser. the dashboard has cracked from the windshield to the end of the dashboard over a two week period. the vehicle has not been repaired. the vin, purchase date, and engine size were unavailable. the current mileage is 20,000 and failure mileage was 12,000.
01/01/200730000107/01/2000
 Tl*the contact owns a 2001 chrysler pt cruiser. within the last 6-7 months, the dashboard has started to crack. the contact believes that it could be due to a manufacturer defect because she always applies a sunshield on the interior windshield. the vehicle has not had much exposure to the sun. the current mileage is 49,000 and failure mileage was 30,000.
06/01/200653000104/28/2005
 Tl*the contact owns a 2001 chrysler pt cruiser. in the middle of 2006, the vehicle's dashboard began to crack. the contact took the vehicle back to the dealer who advised her to glue the dashboard back together. the contact complied, but the dashboard is still cracking and the glue is beginning to separate. the vehicle was garage kept, therefore the sun was not a factor. the current mileage is 56,900 and failure mileage was 53,000. updated 06/14/07. *jb
05/01/200780150101/19/2001
 Cracking dashboard. *ak
02/09/2007102/09/2007
 I bought a 2001 chrysler pt cruiser in february 2007. when i bought it there was a crack in the dashboard,that became quite larger in just a few months, i am concerned about this because the crack/split was growing. since i bought the vehicle used i figured it was my problem, but i knew of other people with the same problem. this was a defect in the vehicle that could cause problems with the vehicle. my husband and i bought a dashmat cover to help so the dashboard won't get as hot, but it still grew. what could i do about this? *ak
 The consumer received two safety recalls that could not be corrected due to parts not being available in which the dealer stated that they'll call when they were. mr *scc
02/25/20031
 Consumer received a recall letter from the manufacturer, however the dealer refused to honor the recall letter, because the vehicle was manufacturered in canada. *jb
 When vehicle is driven between 25-55 mph engine completely shuts down without warning. also, when engine shuts down oil light illuminates. dealer replaced wiring harness which did not correct the problem. *ak
04/07/2001202/01/2001
 Engine drive belt assembly failed. dealer had car over 15 days to repair. now, engine light comes on. not reliable for travel. chrysler unresponsive to concerns.*ak