Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
001804/11/2000612618Some vehicles may exhibit wind buffeting with the windows and / or sunroof in certain open or partially open positions. *tt06/09/2000
STRUCTURE - BODY
230080105/11/2001620068A condition may exist when the hvac unit blower is turned on high, a ticking sound can be heard from the rear seating position. the cause of the ticking sound is the body exhauster flaps hitting the body exhauster housing retainer. this07/11/2001
230030102/02/2001619123This bulletin states that all factory installed equipment, such as a sunroof, meet the upper interior head protection requirements of fmvss 201. *tt05/15/2001
004809/26/20006092263Customers may complain of loose or missing stanchion covers on the roof rack of certain vehicles. *tt12/01/2000
23140004/21/2000612612Information concerning cargo net installation instructions. *tt06/09/2000
STRUCTURE - BODY - DOOR
23160004/28/2000612614The front door water dam may contact the speaker and create a buzz / hum type sound. *tt06/09/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
11/23/2012920001
 The top of dash has cracked and broken in multiple pieces. *tr
08/01/20041
 2001 pt cruiser the dash is cracked. *tr
08/19/2008850001
 Outside door handle chrome (on all four doors) flaking off and causing a deep cut on the hand upon entry. this has happened at least once to my young daughter, my wife, myself, and several others on this same vehicle. *tr
05/20/2009940001
 Dashboard cracked in half in 2001 pt cruiser. the dashboard is no longer stable near the windshield and pieces are starting to break off from the cracked area. if this continues it could potentially expose wiring and electrical connections. this could also pose additional dangers in the event of a collision with or without airbag deployment. *tr
01/01/2009580001
 My 2001 pt cruiser's dash has failed, there is a crack from the windshield almost all through to the front. i've read it can cause problems when it finishes breaking, which from appearances it will soon do. *tr
01/05/20081000001
 2001 chrysler pt cruiser: dashboard has cracked in several locations - cracks radiating out form defroster vent. defroster vent grill has completely disintegrated into small pieces. *tr
10/10/2008384601
 The dashboard of my pt cruiser is suffering from multiple cracks that seem to continually grow and increase in numbers. the cracks have sharp edges and seem to present the potential of an eventual dashboard failure of this padded surface. the crack also present sharp edges. the protective aspect of this dashboard in the event of a crash is suspect. *tr
08/14/20081
 My 2001 pt cruiser have 3 huge cracks on the dashboard. have always used protection against the sun and still got them. i fear that if ever have an impact the pieces of the dashboard will be dangerous debris if airbags open (if they do open and doesn't get stuck). *tr
07/15/2008650001
 2001 pt cruiser: multiple cracks in the dashboard from the windshield to the front console running through the center vent. *tr
08/20/2008
 Dash crack down the middle of the dash. entire dash will have to be replaced. *tr
11/01/2007700001
 Cracked dashboard on 2001 pt cruiser. *tr
10/01/20071
 The dashboard on my 2001 pt cruiser is cracked and sinking in. *tr
06/13/20051
 I have a 2001 pt cruiser and the dashboard is cracking like a potato chip. *tr
01/01/2008850001
 Dashboard is cracking all over. it is very weak in the center. *tr
11/30/2007630001
 Dashboard cracks - 3 total. first one appeared late 2007 on the left side of the center vent. then, shortly after another one popped up from the back of the center vent. approximately one month later a 3rd on (the largest one) appeared from the front of the vent straight to the front edge of the dash board. part of the center vent spokes are breaking now and when i put the armourall on the dash i have to be very careful not to put too much pressure on it as i'm wiping it on. *tr
09/09/20061
 In 2001 bought a brand new 2001 chrysler pt cruiser. in the last 2 years the dashboard has started collapsing on itself. this has exposed the wiring harness in the dash to direct sunlight and i am afraid will melt the wiring. i have done nothing to cause this problem. chrysler should replace this. *tr
11/01/20071
 My 2001 pt cruiser has suddenly developed large cracks on the dash. i've never put any heavy things on it or used it to hold myself when cleaning the windshield and out of the blue, it's cracked. of course it's out of warranty and the purchase price through the dealer is only $40.00 or so more than the installation price. the part costs about $250.00. chrysler is gouging us. there is no way that part takes over 2 hours to replace and that's what it would be at today's mechanic's labor prices! *tr
02/06/20061050001
 The dashboard of my pt cruiser 2001 is cracking! *tr
02/25/20081142501
 I have had to replace the entire front engine cradle, also known as the k-frame or front sub-assembly. it is the structural steel framework bolted to the underbody that the lower control arms attach to. the steering rack is bolted to the top of it. the lower engine torsion connector is mounted to it. the reason? total rust out! the right wheel hub and lower control arm broke away from the k-frame because of rust. the car was being driven slowly at the time, and that was a good thing, because the car could barely be driven after. no accident occurred. *tr
03/14/200845000102/10/2003
 Dash board developed a crack at the center vent and as of this point the entire middle of the dash panel is cracked in two! other cracks are also developing! these started to develop three years ago. *tr
06/04/2007110/25/2000
 The dashboard on my 2001 pt cruiser started cracking about 9 months ago, and is gradually cracking and crumbling right in front of my eyes. it makes me sick every time i get my car now. i was so proud to buy the pt cruiser in 2001. now it's a shame and embarrassment to me. *tr
06/11/2003365
 I have a 2001 chrysler pt cruiser. i had purchased the car used but in perfect condition in 2003 - approximately 6 months after i purchased the car, my dashboard cracked. i don't mean a small, hairline crack, but a crack where if it was pushed on it would crumble and fall. i took it to our local frikins chrysler dealer who told me that it was due to using armor all. when i told him i did not use any armor all, he said that it was now due to lack of care. i also had to have the air bag sensor replaced 3 times, in which my dash was further cracked - and it is still not working. this ruins the look of my car. i was told there was nothing i could do, until someone suggested file a complaint on the web site. thank you. *tr
04/01/200650000101/01/2001
 The dashboard has cracked in half from the center of the base of the windshield, through the oval defroster grating, and all the way back to where the dash meets the center console. the defroster grating has actually fallen into the dash, and other smaller cracks are forming off of the main one. i didn't complain about this problem when it happened until i recently discovered that other owners were having similar problems. chrysler has been most unhelpful and has has denied any culpability. *tr
05/01/2005380001
 My 2001chrysler pt cruiser dash cracked in half for no apparent reason. it caused many electrical errors in the dashboard instruments. i am just thankful i was not in a more serious situation when it happened. i have heard it is common and feel it should be addressed. *tr
12/04/200743000111/04/2000
 2001 pt cruiser with 44,500 miles. abt 3 months ago a small crack appeared in the dashboard. it grew larger and larger, and in october the vent screen piece popped out on its own. the crack finally bisected the dashboard, so i had it replaced at my own expense. this car has gotten normal usage and there appears to be no incident or reason for this to have occurred. *tr
10/27/200798000102/17/2001
 Cracked dashboard. the crack has now spread across the entire dashboard, separating the dash into two pieces. the crack extends from the windshield to the center console. the current mileage is 98,000. *tr
09/17/2007690003
 Dashboard on pt cruiser 2001 began cracking recently. cracking progressing daily and dashboard is about to cave in. *tr
08/06/20071
 2001 cracked dashboard that the chrysler dealer, and corporation will not fix. dashboard is almost in half now. *jb
07/17/20071
 I just noticed the 2001 pt cruiser dashboard had cracks. it was garage kept and always had sun shades on. only had 50000 miles. i hope that chrysler stepped up and accepted responsibility for their product. they did on the trucks, so why not on the cruisers. *ak
08/01/2003108/01/2000
 Dashboard started to crack just one month outside warranty. 2 large cracks almost splitting the dashboard in half. the car does sit outside but it was only about 3 yr old car. after calling chrysler to complain they agreed to pay for the part and i was to only pay labor. *tr
01/01/2007105/15/2001
 The dashboard of my 2001 chrysler pt cruiser is cracking in many places through the middle section. i'm afraid it may collapse as others have. the cracks also run through the top air vent. i've researched the web and found many other cases of this happening which some have caused accidents. has chrysler acknowledged this problem and is there a recall possibility? this is the first vehicle i have ever owned that has done this. *tr
05/19/20071
 Dashboard cracking and falling to pieces. concerned about damaging other parts of the car if cave-ins happen while driving. *tr
02/01/200610/18/2005
 Cracked dashboard
04/01/200420965210/01/2001
 Tl*the contact owns a 2001 chrysler pt cruiser. the contact stated that the front and rear bumpers are faded out. the part of the bumpers nearest to the vehicle's body is surrounded by a one inch white line. the bumpers are a charcoal gray color. the bumpers were replaced under warranty, but the failure has recurred. her warranty has expired and now she would have to pay for this repair herself. she spoke with a mechanic at the dealer who stated that they are aware of the failure, but no recalls have been issued. the current mileage is 41,000 and failure mileage was 20,965.
10/20/2006104/14/2001
 The dashboard in the 2001 pt cruiiser cracked into two pieces. *ak
08/15/200670000108/10/2000
 2001 pt cruiser dashboard cracking and breaking up. *ak
09/01/2006109/01/2000
 Cracks in dashboard at center vent (in 3 locations), all exceed 4 inches in length. *tr
01/10/2007
 Cracked dashboard in my 2001 pt cruiser.
12/01/200650000105/11/2000
 I am the original owner of 2001 pt cruiser with 55,000 miles. babout 6 months ago when driving i would hear a cracking and popping sound. the dashboard began cracking and has now cracked completely through, and was beginning to cave in. the local news channel has done investigative reporting on this problem. various chrysler and dodge vehicles were experiencing this dangerous failure across the nation.dealer was no help.*ak
05/11/2007119900109/05/2002
 Pt cruiser dashboard cracked. *ak
05/09/2007110/17/2005
 The dashboard is cracking on the 2001 pt cruiser ,and i contacted the chrysler corporation ,and they said they were not going to help in fixing the problem. i was told to contact your organization through the local media. now i know i am the cars second owner, but i still feel that chrysler should fix the problem regardless!*ak
05/09/200751000104/15/2001
 I own a 2001 pt cruiser and the dashboard cracked and appeared to be collapsing in the vent area. this started about a month ago and was getting worse fast.*ak
03/12/2007108/24/2002
 2002 pt cruiser developed cracks in dashboard- from windsheild to dashboard grill and from dashboard grill to glove box panel. *ak
04/15/2007101/09/2001
 The dashborad is broken and falling in. *ak
06/15/200566000101/15/2001
 Dashboard cracked for no apparent reason , not due to an accident . *ak
02/05/20070
 Recenlty on my local news they had a story saying that 2001 dodge vehicles were having a problem with dashboards caving in on the driving while driving. i have a 2001 chrysler p.t. cruiser (chrysler is a dodge) my dashboard has a crack in it and i'm concerned that this is not a isolated problem and my dash board could sind at any moment. this is happening as the drivers are driving down the road and shutting everything down in the dashboard that you need to drive safely with, just wanted to place my concern that this could be effecting other dodge model cars. *tr
07/14/2005202/07/2005
 I have a problem with the rear bumper of my car and also the door pillars. first off, all of the older pts that i have seen have problems with both of these items. the bumper has some sort of discoloration problem on the edges of the bumper. it looks like there may have been some tape (from the factory?) that has discolored the bumpers on these vehicles. also, the door pillar that are factory black get this terrible staining. it looks as if they are water spotted, but it is just a defect in the paint on the pillars. i see it on every cruiser i see. i has to buy chrome covers to make my car look presentable. i can't believe that there has not been a recall to replace these eyesores (and not on my dime, like i did). *jb
STRUCTURE - BODY
10/10/200647000
 Tl- the contact owns a 2001 chrysler pt cruiser. the contact stated that when the vehicle was transported from the manufacturer to the dealer, adhesive tape was affixed to the rear bumper to secure the covering during delivery and then removed. however, over a period of time the tape residue caused the paint color to fade. the dealer and the manufacturer were notified of the failure who were unable to provide any assistance. the approximate failure mileage was 47,000. kmj
10/10/200647000
 Tl-the contact owns a 2001 chrysler pt cruiser. the contact stated when the vehicle was transported from the manufacturer to the dealer adhesive tape was affixed to the rear bumper to secure the covering during delivery and then removed. however, over a period of years the tape residue caused the paint color to fade. the dealer and manufacturer were notified who were unable to provide assistance. the approximate failure mileage was 47,000. js
11/15/20071125001
 My 2001 chrysler pt cruiser has discolorations (white stripes) on the dark gray front and back bumpers because the auto maker put plastic and tape on them to protect them in delivery. the adhesive in the tape has destroyed the finish on the gray plastic. this started to show up after 6 years of owning it when it sat in the sun. most of the time i have owned this vehicle it was parked in a garage. for the past year it has been parked outside. this was when the stripes started to show up. chrysler is aware of the problem and says they have a tsb on it but says they are not willing to fix it and that i (the consumer) have to go buy products to fix it myself, which i don't understand how you can make sun bleaching and fading go away, it's permanently damaged. they stated that under no circumstance will this be covered under warranty. i have driven around to see if other pt's are having the same problem and every pt cruiser i have seen with a gray plastic bumper has the same defect. i have taken photos of 5 different ones just today. this is irresponsible for chrysler to deny they are at fault when clearly they caused the problem by putting tape on our bumpers. if my car had been in to a repair shop and they had placed tape on the bumpers they would be responsible and liable for their actions. i am frustrated that they won't do anything to fix this problem. these discolorations are a permanent problem and are sun bleached, they won't just go away. i would like my bumpers either replaced or painted to match the rest of the car. i am also spreading the word to other pt cruiser owners, in hopes that chrysler will see that this is a big problem and is not going to go away on its own. this will cause a financial hardship on my family to repair this ourselves. *tr
03/03/2000403/01/2000
 These grab bars are made of a hard compound. these grab bars protrude on the interior of the cabin. driver and all passengers can easily receive head injuries unless they are short.
STRUCTURE - BODY - DOOR
1
 The design of the top part of the passenger door frame was very high and curved which caused the frame to hit and damage the consumers eye when closing the door. *nlm
05/01/2001999905/01/2001
 Automatic door locks are a design defect because the device does not do what it was intended to do under all conditions. this feature is surpose to lock the doors above a speed of 15 mph. but if the vehicle doors were unlocked when the car is in park and the engine running, then the vehicle is then put in drive and moves above 15mph the automatic door locks does not function leaving the doors unlock which is not what the device was design intent was, but the dealer claims is by design. i also own a 1996 dodge caravan and the automatic door locks function under all conditions to lock the doors when the vehicle 15mph which is a very reassuring feature to have in the car. i feel the automatic door locks in the ptcruiser design is faulty if it does not lock the doors at all times when the vehicle reachs speeds above 15mph and provides the passangers with a false condition of security that the automatic door locks will lock the doors whenever the vehicle has begin to move at street legal speeds.*ak
STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS
09/01/20081312501
 Hatch back will not stay up if the temperature gets below 60in temp. the hydraulics slip and the hatch comes down on person without warning. estimated cost of repairs 250.00 - 600.00. *tr
STRUCTURE - BODY - HOOD
1
 Moisture is developing between clear coat and the paint which causes hood to turn white. *ak *slc
STRUCTURE - FRAME AND MEMBERS
107/01/2000
 The brake knuckles, part number 05073646, have developed a large cracks, one in the right rear, and one in the left rear. this part holds the brake calipers onto the body, and should be much stronger than it is. mr
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
11/01/20051
 The dashboard of my chrysler pt cruiser started to crack soon after the warranty expired and continued to get worse, chrysler denied responsibility, what to do, i still own the car and only have 30,000 miles. *tr