Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
12/01/2011
 All 4 michelin hydroedge tires on the vehicle began separating tread from sidewall after less than 2 years and 14000 miles use. photo documentation is available. the retailer and manufacturer have refused to honor any warranty, consumer has replaced tires due to safety hazard.
06/20/201115000
 Tl - the contact owns a 2001 chrysler pt cruiser with cooper dominator all season 55 tires, line size (p205/55/r16). the contact stated that while driving 70 mph she heard a loud noise and lost control of the vehicle. she stated that the side walls of the driver side front tire separated causing the wires to come out. the vehicle was taken to a local shop who inspected the tires and confirmed the failure. the manufacturer was made aware of the failure who did not offered any assistance. the tires were replaced. the failure and current mileage was 15,000. pm
02/26/20101306001
 Michelin hydroedge p205/55r16 installed perhaps 3--5 years ago went flat during a ~20 mile drive, but might have been underinflated (cold weather) beforehand. i was unable to find an operating tire pump for ~10 miles. when i applied air the tire wouldn't hold pressure. replacing it with the spare enabled me to see that on the inside the tread had split over a large circumference. *tr
08/28/200842367
 Tl*the contact owns a 2001 chrysler pt cruiser. while driving 45 mph, the front passenger side tire deflated. as a result, the tire detached from the rim. the vehicle was taken to the dealer and they stated that all four rims needed to be replaced. the contact did not notice any differences beforehand. the current and failure mileages were 42,367.
11/02/200426000
 The consumer states the air continues to seeps out of the front tires. the cause has yet to be determined. please provide additional information. *nm
01/24/2004680002
 The front brakes and tires exhibit extreme wear and tear. front tires replaced approx. 40,000 miles, real ok at 68,000. front brakes replaced twice so far, with rotors and calipers needing replacements. the front suspension system appears to be overly stressed due to vehicle design.*ak
07/30/200180004
 You can dial goodyear at 1-800.321.2136 press 1 then, press 3. ask about goodyear case # 559-496. it involves my pt cruisers, its original sets of tires and continued problems. i was worried about having future blow-outs. its a matter of safety. goodyear reasonably, adjusted three tires for me after i explained my blow outs situation. i followed up again with goodyear, and toyo (file # 035253), explained the 16 inch wheel saga. how i spent a year going from dealership to dealership complaining about the 16 inch wheels and the tire blow-outs. they never recorded my rim complaints no matter which dc 5 star dealership i went too. they would record the cruisers mileage, and any warranted items they could bill dc for, but never a wheel or tire complaint. i questioned the service managers and the mechanics and they all repeated. no one (we know of) is complaining about low mileage uneven tire wear, difficulty balancing or pulling tires, rims out of round, bent, corroded, peeling or rusted rims. and no one is reporting tire blow-outs on the pt cruiser. dc has no technical service bulletins about these issues. i reported to goodyear and toyo costumer service department as a follow-up. i reviewed the findings from pritz dc s 5 star dealership. as it goes, its not the tires--its the rims. these alloy wheels are out of round, bent, corroded, soft, rusted on the street face of the wheels with rust and peeling chrome around lips rim which seals to the tire on the inside which you cannot see. other pt owners are also having similar problems with these 16 in wheels which theyve also reported to goodyear. they deserve to be notified. the paint and body damage on our pt cruiser is from riding blown-out tires off the side of the road. thank god we are still alive. *ak
07/29/20031
 Consumer states when hitting any type of bump in the road tires blowout. all four rims have pitted cracks in them which causes the blowouts. *ak
11/20/20017525207/01/2001
 Car pulls to the right and vibration. dealer has switched tires from front to back, side to side, and have replaced 4 original tires and 7 additional tires. dealer still claims it is a tire problem instead of something is wrong with vehicle. vehicle still has a pull and vibration. steering column squeaks. steering column replace, lubed and still have a squeak. *ts *jb ***dimsii ivoq entry posted after 12-12-02 cut over to artemis***763033
10/25/2002402/01/2001
 Tires can not be balanced to eliminate wheel shimmy. wheels and tires from another pt cruiser eliminated the problem. dt
07/26/20020
 Driver's side tires tires size p205/55r16 became flat for no reason. when taking tires to be repaired consumer was told that the tires looked as if she had hit something. but consumer knew that this was incorrect since tire on passenger's side has done the same thing, and nothing had been hit.*ak
12/08/2001
 Was traveling on the highway about 55mph and noticed that steering wheel and vehicle started shaking. consumer stated that ridge inside of road inflated two rear tires, causing vehicle to go into a spin/vehicle flipped, and went into a enbankment. airbags didn't go off, and the driver's side seatbelt didn't hold . the vehicle was totaled. *ak
09/23/2000309/01/2000
 I have a intermittent cyclic vibration at speeds from 65mph and above. the first time i took the car back to the dealer, they replaced 3 of the tires because they were not round. this helped the problem, but didn't cure it. i have taken it back twice more and although the service manager ,after taking a test drive with me, agrees that the vibration is still there, they say they have checked everything and can't find a problem. he says he tested another pt cruiser and it has the same feel. i have talked this over with the owners son and i am now told that i must just live with it. i feel that this is a potential safety problem. *ak (tiresize: p205/55r16)( dot number: tire size: p205/55r16 )
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
04/19/20014
 Tires going flat not holding air pressure. all four rims started flaking and coming apart, had to have them resealed at least 4 times a year. went out and bought four new rims. *tr
TIRES - SIDEWALL
02/02/2001101/13/2001
 Goodyear eagle ls 16 in tires are separating from the sidewall, dot #npt2bmdr. *slc
TIRES - TREAD/BELT
10/07/2007207/23/2000
 Driving at 65mph on i75 the car began to vibrate. inspection showed approximately 10 cm x 2 cm separation on the outboard side of the left rear tire between the steel belts. (nylon overlay maintained the integrity of the tire). later inspection of the right rear tire showed a belt edge seperation of 3 cm.
02/08/200741361207/21/2000
 Tl* - the contact stated that he had goodyear eagle tires, 205/55 r16 eagle ls. at 31,000 miles the car was pulling to the left, and he took it to a dealer and found that the belts on the tire separated, causing the tread to shift. the contact stated that at 41,000 miles the back of the car began swaying sideways to the left and right, and it was determined that the belts on the tire separated again. the contact stated that the tread was fine, the belt in the tire was faulty. *ak the vehicle had a slight oil leak. the dealer replaced transmission solenoid pack. updated 03/19/07. *jb
12/24/200427119110/02/2003
 On 12-17-04 my tires were rotated and balanced at discount tire co. this resulted in vibration at low speeds in my steering wheel. discount rechecked the balancing, but found nothing wrong. several days later i moved the l/f tire to the rear to see if the wheel might be the problem - the vibration stopped! on 12-23-04 i stopped by the local goodyear dealer to discuss the problem with them. it was made clear that all i wanted was a tire safety inspection at no expense to me. they said they would be happy to inspect the tire at no cost and the next morning i dropped the car off at 7am (12-24-04). a couple of hours later goodyear called and said the l/r tire was bad (tread separation) , that they had replaced it with a new tire, and it was ready to be picked up. no mention was made of any cost involved, and i assumed it was a free replacement (27k miles). went to pick up the car and was told there was a pro-rated charge of almost $80 for the replacement tire (goodyear eagle ls p205/55r16). i told them there was to be no expense to me for the tire inspection - that if they found the tire bad i was going to have a complete set put on at pepboys. they put my old tire back on and agreed there was no charge for anything.*ak
09/01/2002108/17/2000
 Original tires on a chrysler pt cruiser 2001. p20555r16 consumer states that while driving at highway speed the left rear tire tread seperated. nlm dot number mb 2982279.*jb
08/11/2001103/16/2001
 Vehicle was parked and consumer noticed that tread had began to separate from goodyear rear passenger tire. goodyear was notified.*ak goodyear informed consumer that tire had knot due to impact hit, dealership stated problem was due to tread separation and not an impact, finally a goodyear tire store split the cost 50/50, the goodyear tire size was p205/55r15, dot number mkt2 bmdr 080. *slc
TIRES - VALVE
07/22/200441000304/26/2002
 2001 chrysler pt cruiser. alloy wheels corrosion around valve stem hole, results in loss of tire pressure. on an extended trip this may go unnotice and lead to tire failure. 3 of 4 wheels on the car exhibit this problem. dealer aknowledges the problem. other owners have noted this problem in internet forums. chrysler field rep offered to pay half of retail cost for new wheels, ie. i pay for wheels at no cost or possible profit by chrysler depending on markup. wheels are available for examination.*ak