Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
10/08/200850000
 Tl* the contact owns a 2001 chrysler pt cruiser. the contact stated that the tires were constantly going flat although she replaced the tires three times in an unusually short period of time. the vehicle was taken to the dealer who diagnosed that the rims were causing the tires to go flat. as a result, the rims needed to be replaced. the manufacturer was made aware of the failure who offered no assistance. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 92,000.
10/01/200950000
 According to the repair shop, the reason why tires are losing air so frequently is because there is an issue with the rims. i have now put 2 sets of 4 brand new tires on this car w/in the past couple of years and the tires are still losing air so much so that i must stop at least 2x/week to put air in them. i was just reading the complaints and came across other reports of this same incident. would like to see this as a recall since it's not just my car alone.
10/08/200850000
 Tl* the contact owns a 2001 chrysler pt cruiser. the contact stated that the tires were constantly going flat although she replaced the tires three times in an unusually short period of time. the vehicle was taken to the dealer who diagnosed that the rims were causing the tires to go flat. as a result, the rims needed to be replaced. the manufacturer was made aware of the failure who offered no assistance. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 92,000.
10/01/200950000
 According to the repair shop, the reason why tires are losing air so frequently is because there is an issue with the rims. i have now put 2 sets of 4 brand new tires on this car w/in the past couple of years and the tires are still losing air so much so that i must stop at least 2x/week to put air in them. i was just reading the complaints and came across other reports of this same incident. would like to see this as a recall since it's not just my car alone.
10/08/200850000
 Tl- the contact owns a 2001 chrysler pt cruiser. the contact stated that the tires were constantly going flat although she replaced the tires three times in an unusually short period of time. the vehicle was taken to the dealer who diagnosed that the rims were causing the tires to go flat. as a result, the rims needed to be replaced. the manufacturer was made aware of the failure who offered no assistance. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 92,000. kmj
10/01/200950000
 According to the repair shop, the reason why tires are losing air so frequently is because there is an issue with the rims. i have now put 2 sets of 4 brand new tires on this car w/in the past couple of years and the tires are still losing air so much so that i must stop at least 2x/week to put air in them. i was just reading the complaints and came across other reports of this same incident. would like to see this as a recall since it's not just my car alone.
10/08/200850000
 Tl- the contact owns a 2001 chrysler pt cruiser. the contact stated that the tires were constantly going flat although she replaced the tires three times in an unusually short period of time. the vehicle was taken to the dealer who diagnosed that the rims were causing the tires to go flat. as a result, the rims needed to be replaced. the manufacturer was made aware of the failure who offered no assistance. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 92,000. kmj
10/01/200950000
 According to the repair shop, the reason why tires are losing air so frequently is because there is an issue with the rims. i have now put 2 sets of 4 brand new tires on this car w/in the past couple of years and the tires are still losing air so much so that i must stop at least 2x/week to put air in them. i was just reading the complaints and came across other reports of this same incident. would like to see this as a recall since it's not just my car alone.
10/08/200850000
 Tl- the contact owns a 2001 chrysler pt cruiser. the contact stated that the tires were constantly going flat although she replaced the tires three times in an unusually short period of time. the vehicle was taken to the dealer who diagnosed that the rims were causing the tires to go flat. as a result, the rims needed to be replaced. the manufacturer was made aware of the failure who offered no assistance. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 92,000. kmj
10/01/200950000
 According to the repair shop, the reason why tires are losing air so frequently is because there is an issue with the rims. i have now put 2 sets of 4 brand new tires on this car w/in the past couple of years and the tires are still losing air so much so that i must stop at least 2x/week to put air in them. i was just reading the complaints and came across other reports of this same incident. would like to see this as a recall since it's not just my car alone.
05/12/2009
 Tl- the contact owns a 2001 chrysler pt cruiser. the contact stated the rims on the vehicle caused the tires to lose air. the contact took the vehicle to the dealer and was told that the rims allowed moisture and air into the tires which caused the air to release. the contact stated the rims were factory rims from chrysler. the dealer stated the rims could only be resealed, but not replaced. the contact stated the tires will lose air over night. the failure mileage was unknown, but the current mileage was 110,000. rvk
03/23/201036706
 I have a 2001 chrysler pt cruiser which has the 5 spoke wheels on it and all have the chrome coming off and the tires keep going flat. i have replaced all 4 tires thinking that was the problem. then goodyear showed me the wheel when they had it off the car and the tire off. it was cracked and the chrome is coming off inside and on the outside. my tires going flat is being caused by the wheels. now i need to replace those too.
01/06/2005
 2001 chrysler pt cruiser original equipment 5-spoke chrome-plated wheels endemic corrosion problems. corrosion causes tires to leak and go flat. due to oem-equivalent size tires being low profile, difficult to visually see when tires are low or deflated. have had multiple tire failures due to this problem. tires with low pressures or flat at highway speeds create dangerous driving conditions.
10/15/2010
 My wheels on my 01 pt cruiser are causing my tires to go flat every 2 to 3 days. the wheels are alloy wheels that are peeling and corroded. i have spoken to chrysler and they said unless they have regular maintanence tht they will corrode. i think that this is a major safety issue from running your tires too low from air lose due to the wheels. i have reqad over hundreds of customers with the same issues on this chrysler product. wehat can be done.
06/13/201091000
 In one month's time, i have had 5 flat tires. after the second flat, i went to a tire dealer. the tire tread was low but the tires were not bald. i decided to have all 4 tires replaced. in the last 2 weeks, i have had to call aaa for 3 flat tires. after the first call, i took the car back to the tire dealer. he showed me the wheels that are completely corroded. they said that chrysler has had this problem for 10 years but nothing is ever done. i'm in the process of trying to find new wheels but in the week since i had the car in, i have had another flat. i should have been on the interstate when this happened but luckily had gotten a ride with someone else. when are these defective wheels going to be recalled. they are creating potentially life-threatening instances.
05/30/2006300001
 2001 pt cruiser, tires were always deflating and i had to keep adding air to keep them at proper inflation. i went to a tire dealer and was told that the problem was the chrome rims. they were basically falling apart. i had to buy new rims to correct this problem. the dealer told me that this was an ongoing problem with the pt cruiser. *tr
07/02/2008850001
 The rims/wheels have been corroding severely over the last 1.5 years, causing multiple flat tires on my car. this has proven to be extremely dangerous. i've been to various mechanics who have stated that several of the pt cruisers he's worked on, have had this same flaw. if there isn't a resolution, i will not purchase another chrysler product. thank you for your time. i hope for a just resolution in this matter. donna kloss *tr
11/25/200640000811/01/2003
 Tl*the contact owns a 2001 chrysler pt cruiser. the tires were continuously flat and the contact had to add air in them every other day. the tires were replaced, but the failure continued. the dealer stated that the chrome was flaking inside the wheels and damaged the tires. the dealer stated that they could scrape the inside of the wheel, but were unsure if that would correct the failure. the failure mileage was 40,000 and current mileage was 49,000.
10/10/200538000606/05/2001
 Tl*the contact owns a 2001 chrysler pt cruiser. while driving 30 mph, the driver side rear tire flattened. the contact pulled off the road and changed the tire. a mechanic stated that the wheels were corroding. he drove the vehicle for approximately ten months before the failure recurred with the passenger side front tire. the contact spoke with chrysler and they stated that the seal was probably loose. the current mileage is 51,000 and failure mileage was 38,000. updated 01-29-08. *kb
10/16/20074
 I own a 2001 pt cruiser. i purchased the vehicle new. i have a concern that may lead to a catastrophic failure of the original equipment chrome plated aluminum wheels supplied with this vehicle. i have been noticing abnormal deterioration of the aluminum wheels on this vehicle. there appears to be some type of galvanic reaction between the aluminum wheel and the steel of the wheel hubs. this deterioration appears to be due to a bad fit between the aluminum wheel and the bearing hub. this deterioration has progressed to the point where the wheel bolt (lugs) pattern is affected. the manufacturer was no help when this issue was raised with them. my fear is that, if left uncorrected, the wheel could fail catastrophically at high speeds. this may be typical of several year for this vehicle type. *jb
03/06/200770000204/03/2001
 (1) loss of tire air pressure noticed on two different wheels, three weeks apart. (2) pressure loss due to corrosion on chrome-plated alloy wheels on 2001 chrysler pt cruiser. (3) temporary correction was to grind corrosion and seal the bead with truck wheel sealer. upon conversation with a chrysler dealership, i was told that ultimately the wheels will need to be replaced, as this is a common occurrence. i was further told that, in fact, they have experienced total wheel failure due to corrosion (holes all the way through the wheel). upon further research, i found that this has also been the case with chrysler 300s and dodge durangos. *jb
10/16/200563000510/28/2004
 Dt: the contact stated the chrome plated wheels corroded, causing the tires to go flat. the seal broke and caused the air to leak out instantly. the wheels have not been replaced at this time. the tires have been replaced, and the rims have been resealed. the manufacturer and dealer will not replace these chrome plated wheels under warranty.*ak updated 11/29/2005 - *nm
04/30/20025000103/01/2002
 Dt: the contact stated that the tires were losing air pressure. the fluctuation in the change of weather determined which tire was affected. a local tire dealer said the problem was the design of the wheels. the wheels were chrome over aluminum. the wheel build up with corrosion and prevented the sealing of the tire. the service dealer has not inspected the vehicle to determine the exact cause of the problem. *ak
05/01/2005112/15/2000
 Dt: the vehicle is a 2001 chrysler pt cruiser. the walls of the wheel are losing the aluminum. this is causing the tires to loose the seal and go flat. the automobile dealership said that this was a common problem with the pt cruiser.*ak
01/01/2003301/29/2001
 Tire looses air due to defect of wheels. manufacturer agreed to replace both rear wheels. now she is experiencing same problem with both front wheels. when contacting manufacturer, they would not accommodate to replace rear wheels. this is for a 2001 chrysler pt cruiser. *nm......*ak
08/25/20041
 Deterioration was found around and underneath the driver's wheels on all four tires. driver's tire blew out due to the wheel corrosion. consumer drove the vehicle to the dealer for inspection, and mechanic told consumer that this problem could not be duplicated. consumer informed mechanic that this problem occurred more than once, and had not been resolved. *ak
06/16/20031
 Chrome corroding and flaking off on original 16 tires. first noticed in 6/2003. dealership offered to replace one rim for a co-pay of $100 due to the severity of damage. but will not help with one showing slighter damage. *ph
12/06/200236000103/01/2002
 The consumer hit a cement divider head on, on the drivers side. the steering and wheel traction had gone out, also the air bags did not deploy. refer odi #770588, 1006108 scc
12/26/200249000007/21/2000
 Chrome is flaking off wheel causing the wheel to lose air
05/01/2001104/01/2001
 After 1 1/2 years of front end pulling, unevenness and steering wheel wobble, dealer concluded faulty tires. goodyear then concluded cause to be out-of-round oem chrysler 16 chrome wheels. goodyear did not replace the tires free of charge, i had to pay for the pro-ration. as of this writing, am awaiting to speak with chrysler service zone rep about the problem. i have requested chrysler reimburse for the two front tires, pay for rear tire replacements, and replace all four chrome wheels with new ones. goodyear store manager confirmed many pt cruisers have been in his shop, misdiagnosed by dealer to be faulty tires, only to discover the oem chrysler chrome wheels are out-of-round. also told me 1) either the oem wheels are defective in manufacture, or 2) the design of the pt cruiser is causing only the chrome wheels to become out-of-round upon normal driving/usage. my goodyear tires were/are 3/4 tread worn at just 22,500 miles. normal tread life for these tires is between 45,000-50,000 miles. dt
WHEELS - LUGS/NUTS/BOLTS
04/17/20021
 Consumer states vehicle was driving with a lose lug nut and a broken lug nut on the left rear wheel. vehicle was tow to the dealer. nlm
09/12/2001103/01/2000
 I do not believe the dealers answer that bolts were loose as either i or my personal mechanic are the only parties that work on the vehicle ( wheels last removed july 01 for rotation ). or that the vehicle hit a tremendous chuck hole . i was on a newly surface concrete road.. *ak
WHEELS - RIM
12/12/2007810005010/31/2000
 The original chrome wheels on my chrysler 2001 pt cruiser have continually lost air for at least the past two years. i have to add air every several days. both the mechanic at the tire shop and my own mechanic said there was nothing wrong with the tires, but the pitting of the wheels was causing air to leak out. this is a problem that should not happen on a six year old car with 80,000 miles. i was unable to return to the dealer because ownership has changed several times since i bought the car and it is out of warranty. i believe this is a manufacturing defect that may cause a loss of air at high speed and lead to a crash. this is a known problem that has been documented on several websites, but has not been addressed by chrysler. *tr
01/12/20071
 I was driving down the road and my wheel split. it was the original rim on the 2001 pt cruiser. i had to replace all four rims, and went with non original because i was told that chrysler had problems with them. *ak
04/19/20014
 Tires going flat not holding air pressure. all four rims started flaking and coming apart, had to have them resealed at least 4 times a year. went out and bought four new rims. *tr
04/22/20031
 I own a 2001 pt cruiser. i tried to have a flat tire fixed on this car, the tire service person informed me that the rim had a crack that was more then an inch long and they would not allow a new tire to be mounted on the rim. i had to get a friend to pick me and my children up and go without my car until i was able to locate a replacement rim used from a rim dealer in dayton ohio. all the original rims belonging to this car are pitted, peeling, some won't hold air or are split. the rims i'm told are the cause of tire failure and premature wear and frequent flats. i find these issues to create unsafe driving conditions. *tr
03/14/2007114000101/01/2006
 Tl*- the contact noticed that 3 out of his 4 tires were leaking. he took the 2001 pt cruiser to a tire shop and at the tire shop they stated that the bridgestone fusion tires were fine, the failure was on the metal inside the rims that was coming apart. the contact can provide pictures if needed. the failure mileage was 114000 and the current mileage was 118000.
02/11/200740000309/20/2000
 Tires are going flat. have repeatedly taken to tire dealer to fix tires. yesterday was told the problem is the wheels and not the tires. *jb
10/27/200646400111/01/2003
 Dt*: the contact stated while driving various speeds the vehicle was hard to steer and a bumping noise was heard. the vehicle was driven to the dealer who determined the air pressure was low in tires and all four rims needed to be replaced.
10/31/200645680110/01/2000
 Dt: the contact stated while parked in the driveway the driver front tire was flat. the tire was inflated and the vehicle was driven to the dealer who determined all the rims were cracked and needed to be replaced.
10/10/2006209/30/2004
 2001 pt cruiser with 16 inch chrome wheels. chrome is flaking on the bead edge of the wheels causing the tires to loose pressure. mine have been slow leaks, but leaks could be fast. tires go down unexpectedly, can cause accidents. tire repair shop said common failure. sees it regularly.*jb
06/01/20068
 2001 pt cruiser - chrome is peeling from rims which causes air to leak from tires. second set of tires is now installed but rims had to be re-sealed after about 10k miles. rims were resealed once before. chrysler was contacted with no resolution. they refused to acknowledge a problem on their part. *jb
10/10/200644000112/01/2005
 Dt*: the contact stated while driving various speeds, the engine stalled without warning. the engine restarted after multiple attempts and an extended amount of time. the vehicle was inspected by a dealer who determined the power control module of the power train needed to be replaced. after the replacements, the problem persisted. additionally, all four tires slowly deflated without warning. the dealer inspected the vehicle and determined the wheel rims needed the chrome plate ground and oil applied. this was done however, the problem persisted. the manufacturer was alerted. updated 10/25/2006 - the rims are aluminum chrome plated. *nm
09/19/200640000107/01/2001
 Dt*: the contact stated the tires lost air without incident. air needed to be added every couple of days. an independent repair shop determined the wheel was flaking off and was not properly sealed. the dealership was notified. the rims were flaking around the valve outlet. updated 10/04/06. *jb
08/01/200632000102/07/2003
 I currently own a 2001 pt cruiser with 50,000 miles on it. to date, i have had three different mechanics tell me that the wheels/rims are deteriorating/peeling and should be replaced under warranty. as a result, i am also constantly putting air in some of the tires. my greatest worry, is having a tire blow out while traveling at higher speeds. i have also noticed that many other pt cruiser owners are experiencing the same problem. if the manufacturer of this vehicle is not willing to compensate me for the replacement of all four wheels, i have no other choice but to turn this over to the attorney general's office and/or media. this is clearly a safety issue and should be addressed accordingly. *nm
12/15/2005390003007/10/2002
 Over approximately the past year i have been dealing with thelen auto group in bay city, michigan regarding defective rims on my 2001 pt cruiser. i am constantly replacing air in fairly new tires due to this. after speaking to thelen several times chrylser was called in december of 2005 (date below is approximate). after the dealer scraped and sprayed the rims to stop the peeling a couple of times thelen's mechanic (pat) stated that this just wouldn't work. pat also went on to add (in the presence of my father) that he never saw such a thing. this was on a june 2006 visit to replace my radiator. after several phone calls chrysler now states that the dealer told them it was just salt erosion and they would not replace the rims. chrysler also states that this info was given to them from mike thelen and his mechanic. mr. thelen states he did not says this. when asked if he would replace the rims from his dealer no matter what chrysler said; he refused. obviously someone is lying and i am at a stalemate. chrysler won't change it's mind-because of their phone calls with mike thelen-the owner- and his mechanic. on 07-17-06 i was told by daphney (phone for chrysler headquarters 248-576-5741) that once a decision was made it would not be changed. she also refused to let me speak to a supervisor or give additional info for the presidents headquarters-she stated her office has no idea how to contact them. *jb
04/27/200650000402/10/2004
 I have had two blow outs within the last year and i wake up to flat tires in the morning on a regular basis. i have had to check the tire pressure in my car at least twice weekly (and most times at least one tire will have shockingly low pressure). i have had all of my tires replaced within the last year or so with no relief to my problem. i thought that maybe it was me until i read all the other complaints and realized that this was a product problem. this is total safety hazard for anyone driving a pt cruiser with these rims. does someone have to die for someone to listen and recall these (potentially) deadly rims? *jb
01/01/200680000104/01/2001
 Dt*: the contact stated the vehicle shook and became hard to control. upon inspection the contact observed a loss of pressure to the rear passenger tire caused by corrosion on the wheel rim. this vehicle is driven in an area that typically uses road salt. the vehicle has not been taken to a repair shop.
11/07/200569000404/02/2001
 2001 pt cruiser, 69000 miles. original owner and rims. rims, according to dealer are rusted inside and will no longer hold air. chrysler doesn't seem to think this is abnormal for a 4 year old car and would do nothing for me. i think they are defective and should be recalled as i have heard/read on the web about other pt cruisers having the same exact problem. *jb
09/30/20051
 I have a 2001 pt cruiser with chrome rims and less than 60,000 miles on it. these came on the car when i purchased it. the rims are peeling which is leading to air being lost in the tires. my tire dealer tells me this is common with these rims and many chrysler dealers are replacing the rims at no cost to the consumer. chrysler knows this is happening and it is a hazard. it is unreasonable of chrysler to expect the consumer to have to replace rims on a car that was well taken care of. *jb
08/13/200542176105/16/2000
 On saturday aug 13, 2005 my wife and i had a flat on our 2001 pt cruiser on the right front. on monday aug 15, 2005 i took the tire and had it fixed. the problem was that the chrome on the inside of the rim was peeling and the tire was not adhering to the rim. on tuesday aug 16th i took the car into the chrysler dealer and had them look at the problem. they confirmed what the tire dealer said. i talked with the garage advisor and he stated that i was not the first person with this problem. the solution was to buy new rims. i called the chrysler hot line number 1-800-992-1997 and spoke with customer service reps crystal and carol and finally carol said that the 3 year warranty was up. my problem with this is that the rims are starting to peel on the early additions of the make of car and that it has taken 5 years or so for this to be noticed. my flat tire came on i-465 in indianapolis at 60 mph. there was no accident, but if this has happened on more than one car in indianapolis, what about the nation. i have a problem with a rim that doesn't last for more than 5 years and its impossible to detect until it happens. i asked carol, at chrysler, on what it took to start a recall or have someone look into it and all she said was that she would put it on file. mike, at my dealers, said that all my rims were starting to do this. there is something wrong with these rims. my car has 42,000 miles on it. most of these type of cars are owned by older people and they might not be able to handled a blow out. *jb
01/01/200228221110/26/2000
 All 4 chrome rims leak air. have tried to repair but still no luck. told by tire dealer the rims on these vehicles are junk. dealer will not stand behind product. *jb
06/06/200530000411/20/2001
 Wheels on car are splitting. physically separating. tires consistently lose air. people at dealership have told us that this is a known problem, and they have replaced on other cars. service mgr stated that he wouldn't be surprised if there was a recall on wheels. the condition has caused premature tire wear and flats. i am concerned regarding wheels actually separating totally while on road and causing an accident. chrysler and dealer both say they will not replace. *jb
06/24/2005403/06/2001
 I own a 2001 pt cruiser. starting in 2003 i began to experience loss of air in the front passenger tire. i just returned from the garage where i have the car serviced. the mechanics showed me the inside of the wheel which has oxidized. they attempted to seal the bead with goop, but advise that i will need to replace the entire wheel in the near future. they state further that they see this problem on jeeps and other chrysler products as well.
07/09/200444310103/28/2001
 Chrome wheel center caps came off the 2001 chrysler pt cruiser while driving.*mr *nm
03/25/2005108/18/2001
 For the last few months, i had been having problems getting with my tires being flat when i got up in the mornings. after having all of the tires checked for flats, it would still do this off and on during the winter. finally, i took it to a firestone shop and they said my tires were fine, but the chrome was peeling off the wheels causing the slow leaks. i took it to the dealer and my 36k/3y had expired (by 1/2 year, as i only have 30k miles) and they said there was nothing that they would do, i'm going to call chrysler and lodge a formal complaint, now that i see im not the only one with this problem.*ak
12/01/200412/07/2001
 The chrome on 3 of the wheel rims peeled, chrysler replaced all 3 rims. the 4th rim started to peel at the stem of the tire which made the tire leak air. *tc *nm
11/22/2003112/07/2001
 My 2001 pt cruiser has a problem with chrome peeling from the rims. on 5/24/04 chrysler replaced 3 of the rims because they told us the chrome was peeling because their chrome was to blame. we have a problem with the 4th rim but now the chrome is peeling around the stem which inturn is making the air leak and now chrysler has said they will not fix the problem because now it is an environmental issue. on 11/22/04 while driving i lost air pressure and the car pulled from me, i had control because i was only going 20 mph. i have done research and chrysler has replaced some rims and not others, there is a whole web site of people who are having the same problem and chrysler doesn't want to help or hear anything more. my car is still under warranty and i feel this is a safety issue and could become a huge problem. *jb
08/20/200430000307/01/2004
 The rims are losing air. they have been repaired 3 times by tire manufacturer for this problem. the inside of the crone wheels, where the tread beads sit on the rim, have pits and blisters in the crone. dealership attempted to put a sealer in to correct the problem, but it didn't work. this has been a common problem with these wheels.*ak *tc
10/14/20031
 The tires were losing air pressure on a daily basis which caused the tires to fill up with water. consumer took the vehicle to the goodyear for inspection, and mechanic determined that the rims corroded, causing the tires to lose pressure. *ak
09/15/200326000501/16/2001
 Ihave a defective rim resulting in a wheel that loses 1-2 pounds of air pressure per week. chrysler has had the car for service 4 times it the last six weeks and denies there is a problem. *ak
06/16/20031
 Chrome corroding and flaking off on original 16 tires. first noticed in 6/2003. dealership offered to replace one rim for a co-pay of $100 due to the severity of damage. but will not help with one showing slighter damage. *ph
08/05/20031
 Wheel rims out-of-round . *ak
07/29/20031
 Consumer states when hitting any type of bump in the road tires blowout. all four rims have pitted cracks in them which causes the blowouts. *ak
02/06/20030104/26/2001
 Outcome of my complaint #769146 dated may 1, 2001. the problems with the chrome wheels was finally resolved when chrysler replaced the front two chrome wheels at 24,000 miles because they were both out-of-round since new, creating the wobble in the steering, uneven steering, vibration and tire wear. i am still awaiting reimbursement for the two new pro-rated (by goodyear) eagle gt tires on the front, as well as awaiting word about a promise to reeplace the two rear eagle gt tires as well. anyone with the same wheel and/or tire problems can write to me and i will advise you as to what to do....johngubbio@aol.com
1
 Consumer states of having problems with the rims on the vehicle. dealer was contacted. nlm