Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 0800107 | 02/07/2007 | 10021599 | Passenger air bag deactivation. *kb | 06/11/2007 | |
| 2300502 | 01/28/2002 | 629148 | Subject regarding white film on instrument cluster bezel and/or passenger airbag cover. *tt | 03/27/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 09/30/2011 | |||
| I was driving the kids to school going about 20 mph and none of the airbags deployed. we hit the vehicle in front of us hard enough to break the bar behind the grill and smash into the radiator and ruin it. the bags should have deployed on that kind of impact. | |||
| 08/11/2009 | 662000 | 1 | 09/12/2001 |
| Tl*the contact owns a 2002 chrysler pt cruiser. while driving 30 mph he crashed into a parked vehicle. the vehicle was completely destroyed and none of the air bags deployed. he was transported to the hospital with severe injuries. the vehicle identification number was unavailable. the failure and current mileages were 66,200. updated 10/27/09. *lj updated 10/29/09.*jb | |||
| 09/28/2009 | 108000 | 1 | |
| Tl* the contact owns a 2002 chrysler pt cruiser. he rear-ended another vehicle while driving 40 mph. none of the air bag deployed. he sustained head injuries. the cause of the failure was unknown. the failure and current mileages were 108,000. updated 10/19/09 *cn the consumer stated an attachment that was mailed to her that included info about the vehicle was not her. | |||
| 09/08/2003 | 1 | ||
| Horn and radio stopped working...i replaced the clock spring...and it started all over again after about a month. i have had to replace a radio and speakers because of the intermittent problem. it causes my radio display to pop in and out and when it goes out i have no horn. the problem started about a year after i bought the car in 03. *tr | |||
| 07/15/2006 | 42279 | 1 | |
| I purchased my 2002 pt cruiser with only 34,000 miles on odometer in january of 2006. within six (6) months, the airbag light came on for no reason. i paid $1,000.00 to have the airbag assembly replaced and once again within six months, the airbag light came on. i was told this time that it was the airbag sensors that needed to be replaced. *tr | |||
| 07/30/2008 | 70000 | 1 | |
| Airbag light comes on during tight right turns at speed. *tr | |||
| 06/29/2006 | 1 | 01/01/2002 | |
| 2002 chrysler pt cruiser air bags failed to deploy in an accident. *kb both occupants sustained multiple strains and bruises. *nm | |||
| 04/27/2006 | 33670 | 1 | 04/24/2006 |
| Dt*: the contact stated that the airbag light illuminated. the vehicle has not been inspected by a mechanic. updated 7/5/2006 - *nm | |||
| 04/23/2003 | 3001 | 1 | 01/17/2002 |
| Dt: the contact stated the driver's side and passenger's side air bags deployed while driving down the highway. there was no prior warning. also , the right front brake had a loud popping and squealing noise, this caused the steering wheel to vibrate. the right front brake overheated, it turned the rim red hot. he could smell the brake dust from the right front brake. he contacted the dealer, they have repeatedly replaced the brakes, brake pads, disc caliper, and rotors. he was still having the same problem with the vehicle. *ak updated 12/7/2005. the battery had to be replaced at 14972 miles. *nm | |||
| 08/30/2005 | 1 | 02/13/2002 | |
| Dt: 2002 chrysler pt cruiser. the consumer stated that there was a recall on the air bag. the consumer took the vehicle to the dealership. the consumer's were involved in an accident on august 30,2005. the consumer stated that she was hit in the front and right side of bumper. the vehicle had side, front and seat air bags. upon impact the air bags failed to deploy. the dealership told consumer that if she was trapped by the doors then she was going fast enough for the airbags to deploy. the consumer went to website and printed a form that asked about the problem, mailed the form back to chrysler and has not received any response back. the consumer stated that the vehicle had damage of more than $5000. the consumer sustained injuries. the dealership said that nothing was wrong with the air bags. a police report was taken which showed that accident was not the consumer's fault. the consumer wanted attention to get this matter resolved. the consumer did not want to drive the vehicle as it was. *ak the consumer stated the seat belt did not restrain her enough. the consumer was told the reason why the air bags didn't deploy was because the vehicle was hit to the right of the sensor and not in the center. *jb *sc | |||
| 02/14/2005 | 5 | 06/03/2002 | |
| For the past tw-three months, either it has stalled in the garage or on a busy thoroughfare. the authorized dealer has replaced transmission, i've had an oil change, we've had rental cars, tow trucks, i've missed church, flight connections, valuable time away from work-fifth time reporting-dealer has done everything-this car is going to be the death of me-it has toxic fumes-and is literally havine me to take it to the dealer and leaving it on the property. how do we contact the president, transmission has been replaced, it has had an oil change, the dealers can't find out what's wrong with it-and i'm ready to turn it in-it has cost me lost wages, time away from events in which i was to speak, and most of all, my sanity. how does one contact dr. dr. dieter zetsche, the president? there is no e-mail address. was there a fire? not yet, but there might be a loss of life if it continues to stall on these busy thoroughfares-it makes no sense.*ak | |||
| 12/03/2003 | 21442 | 12/24/2002 | |
| While sitting at a red light, i was rear-ended by a delaware cab (crown victoria); which continued to drive me into the car stopped in front of me and both of us into the pickup truck in front of her. it was a four car collision, with three of us being totally stopped when i was rear-ended. i contacted chrysler and inquired as to why the air bags did not deploy and was told we need to offer you a settlement. chrysler had an independent investigator do an evaluation and has informed me that we can not give you a copy of this report as it is a safety issue and if you want a copy you will have to sue us. my car was not running when the cab drove me into the chevrolet lumina in front of me. the officer that responded to the accident asked if i had a switch to turn off the air bag, which the car did not. when the officer requested us to move the cars out of the roadway, he told me to stay out of my car, while the other cars were moved because he was concerned the air bags would deploy. *nm | |||
| 03/01/2004 | 51770 | 1 | 06/01/2003 |
| I was involved in a single car, front end collision, in which i hit a concrete structure head on at approx 45 mph. the airbags, neither driver or passenger, deployed, resulting in my hitting my head. i feel this is a defect and surely a great enough force to deploy the airbags. dealer says it was simply that the sensors were not triggered. what more does it take to trigger the sensors? *ak | |||
| 06/15/2003 | 1 | ||
| Consumer stated that when in a vehicle accident the air bags did not deploy. dealer notified. *ak | |||
| 04/19/2002 | 9080 | 3 | 07/13/2001 |
| All air bags failed to inflate in a side and front impact crash of 2002 chrysler pt cruiser. *nlm | |||
| 11/28/2002 | 6500 | 1 | 08/18/2002 |
| On the 28th of nov 2002 my wife was involved in an accident. she rearended a pickup truck and it was around 45mph. when she struck the vehicle her airbags never went off. now she hit the vehicle straight on and if i'm right anything above 25 or more the airbags should deploy. luckly my wife wasn't injured but she could have been badly injured. i called the company and all they told me was that we should have called then immediately but when something like this happens you don't think about it. i wanted to file a complaint on the defect airbags. the vehicle was repaired and chrysler said the should 've been notified so they could inspect the vehicle but the insurance company took the vehicle to the body shop right away and they started to repair it while my wife was at work. there was $5,400 in damage to the front end, basically it was completely replaced but the airbags never went off is what has me stumped. it's a 2002 pt cruiser | |||
| 05/01/2002 | 1 | ||
| A white powder substance is leaking from air bag. dealer replaced airbag and dashboard. the substance started leaking again. the manufacturer stated it was a reaction from paint on the plastic. the consumer gets ill from riding in vehicle. consumer experiences nausea/headaches, and sore throat when riding in the vehicle. the manufacturer will not tell the consumer what the powder was-replace air bag assembly. the consumer states that the windows slip down in the track by themselves and makes a squeaky/creaking noises when used-may still exist per invoice, and reinstall 2 rubber bumpers in glove box-had to order a new air bag module-second time. *scc | |||
| 12/01/2001 | 1 | ||
| While driving, vehicle was stuck on rail road tracks, when consumer was able to move vehicle from tracks, there was undercarriage damage and right front tire damage, vehicle shut off and both air bags deployed, consumer sustained severe damage to face and chest and was knocked unconscious and is receiving physical therapy, prior to purchase of vehicle, consumer informed dealer that plastic from the airbag was partially sticking out of the steering wheel, but dealer assured consumer this was ok, consumer is also concerned there may be a recall on vehicle. *tt | |||
| AIR BAGS - FRONTAL | |||
| 10/04/2006 | 1 | 10/19/2002 | |
| Dt*: the contact stated while parked and not running, the vehicle was involved in a frontal impact from another vehicle who was traveling an unknown speed. none of the airbags deployed. the contact sustained minor injuries, and a police report was taken. the dealer nor the manufacturer were contacted. | |||
| 04/23/2003 | 6 | ||
| Dt: the contact stated the driver's side and passenger's side air bags deployed while driving down the highway. there was no prior warning. also , the right front brake had a loud popping and squealing noise, this caused the steering wheel to vibrate. the right front brake overheated, it turned the rim red hot. he could smell the brake dust from the right front brake. he contacted the dealer, they have repeatedly replaced the brakes, brake pads, disc caliper, and rotors. he was still having the same problem with the vehicle. *ak | |||
| 08/12/2004 | 70000 | 1 | |
| The consumer was driving on the freeway at 55 to 60 mph and hit a vehicle in front. the bumper came off but the airbags failed to deploy. provide further details. *jb | |||
| 06/08/2004 | 2 | ||
| While driving 65 mph another vehicle merged in front of consumer's vehicle, resulting in a frontal collision. upon impact, both air bags did not deploy. driver sustained head and neck injuries, and was transported by ambulance to the hospital. the vehicle was towed to a body shop by the insurance company. *ak | |||
| 06/18/2003 | 1 | ||
| I was driving ca. 20-25 mph out of a parking lot, and hit a yellow cement stop sign post while turning left. i did not see the obstacle before turning (blind spot?) and i crashed into it head-on. the airbags did not deploy. the damage didn't look too bad, but it turned out to be over $3,200 damage to the front end, including new radiator and new ac unit. my head hit the windshield very hard but the windshield didn't crack. i didn't go to the hospital but should have because i hit my head hard -- i self-treated with ice bags for 4-5 hours at a time for several days. i thought maybe i wasn't going fast enough for the airbags to deploy, but having seen all the other consumer complaints about this issue, i am convinced there is a problem with the airbags. please investigate before someone gets seriously hurt or worse. *la | |||
| 06/01/2003 | 26000 | 1 | 04/01/2002 |
| While driving at 35-40 mph, the vehicle was involved in a frontal collision. upon impact, the driver and passenger side air bags did not deploy. the driver sustained shoulder and chest injuries. *ak *scc *jb | |||
| 07/10/2003 | 3200 | 1 | 04/01/2003 |
| On july 10, 2003, my wife was returning home after donating blood. she passed out and the 2002 pt cruiser that she was driving hit a small pine tree with a glancing blow to the driver's side fender, and then hit a power pole head on. the vehicle struck the power pole hard enough to break the pole and bring the high voltage wires down across the top of the car. according to the police report, she was traveling approx. 30 to 35 mph when the impact occurred.the airbags did not deploy. even though she was wearing her seat belt , her head snapped forward and hit something (i assume the rim of the steering wheel) which caused a bone-deep gash in ber forehead requiring 10 (ten) stitches to close.i contacted chrysler, and they sent an investigator to look at the car before repairs were begun. their response was that ....the impact, (which did not involve the frame) did not create the longitudinal (front to back) deceleration necessary to deploy air bags..in fact, the frame was bent. according to the body shop manager, the right frame rail was moved between 7 and 10 mm.*ak my contention is that an impact sufficiently hard enough to break a power pole should have caused the air bags to depoly. i said that in a letter back to chrysler and have received no further communication from them. total cost to repair the damage to the pt cruiser was $9,147.92 | |||
| 07/08/2003 | 1 | ||
| While traveling about 5mph on a major street and without prior warning another vehicle hit consumer's vehicle from behind. upon impact, driver side air bag didn't deploy. *ak | |||
| 01/08/2003 | 1 | 05/01/2002 | |
| I was involved in a front end collision 1/8/03. my air bags did not deploy. i am now recovering from a fractured sternum injury. i have gotten no response as to why the bags didn't deploy...probably would not have been injured if they worked. | |||
| 05/09/2002 | 1 | 04/01/2001 | |
| Consumer was involved in a frontal collision. upon impact, driver's air bag did not deploy, causing injury to driver. dealer has inspected vehicle. *ak *tt consumer states that vehicle was totaled. *slc | |||
| 03/28/2002 | |||
| Vehicle was involved in a side impact on passenger's side, causing passenger's air bag to deploy and drop through grove box, dealer and the manufacturer were notified. feel free to provide any further information.*ak | |||
| 03/18/2002 | 1 | 09/25/2001 | |
| Vehicle was involved in a 30 mph collision hitting a treee in which driver and passenger's front and side air bags did not deploy, cause unknown. *ak *yd | |||
| 02/02/2002 | 1 | 11/01/2001 | |
| I'm not sure if my side airbag should have deployed or not. i was hit in an intersection on the front quarterpanel drivers side. the impact was over the front tire towards the front. i don't think the airbag would have helped any, but i just wanted to know if it should have deployed for safety reasons in the future. i would like to know under what conditions would my side airbag deploy. thanks. *ak | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 02/09/2003 | 11000 | 1 | |
| The vehicle severely pulled to the right, which resulted in an accident. the driver side air bag deployed, and the module fell out also.*jb | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 07/16/2007 | 1 | 01/04/2007 | |
| Possible airbag or electrical defect on 2002 pt cruiser touring edition. i was driving up the road in my 2002 cruiser with approximately 40,000 miles on it, which has not been involved in an accident, and the airbag light came on my dash. i have had my car in the shop several times and after approximately $800.00, my light is still on. the airbag assembly and airbag module have been replaced and it has not remedied the problem. *jb | |||
| AIR BAGS - SIDE/WINDOW | |||
| 02/16/2003 | 16500 | 1 | |
| Side airbags did not deploy in severe side crash. *nlm | |||
| 03/18/2002 | 1 | 09/25/2001 | |
| Vehicle was involved in a 30 mph collision hitting a treee in which driver and passenger's front and side air bags did not deploy, cause unknown. *ak *yd | |||