Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | ||||||||||||||||
| 01V288000 | DAIMLERCHRYSLER CORPORATION | from 07/01/2001 to 08/16/2001 | V (Vehicle) | 43000 | 10/08/2001 | MFR | CHRYSLER GROUP LLC | 09/10/2001 | 09/21/2001 | |||||||
| Defect Summary | Vehicle description: certain sport utility vehicles are being recalled for a software error in the instrument cluster microprocessor. under certain conditions, the cluster, with the majority of its gauges, illumination, and warning lamps, could become inoperative. | |||||||||||||||
| Consequence Summary | Driving the vehicle with an inoperative cluster could cause a distraction, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will re-flash the cluster software to correct the condition. owner notification began october 8, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 1801603 | 04/18/2003 | 10001525 | Interior/exterior lamps flicker. *tt | 06/05/2003 | |
| 0801701 | 09/21/2001 | 625620 | Subject regarding safety systems - vehicle modifications / repair. *tt | 11/29/2001 | |
| 01009 | 07/26/2001 | 620953 | Rapid response transmittion regarding vehicles built and shipped with possible 41te solenoid assemblies that may contain non-heat treated plungers. *tt | 09/04/2001 | |
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/30/2012 | |||
| Tl-the contact owns a 2002 chrysler pt cruiser. the contact stated that the heater had become inoperable. the vehicle was taken to a mechanic who ran a diagnostic test and advised the contact that the head gasket, timing belt and water pump needed to be replaced. the manufacturer was notified and the contact filed a complaint. no other assistance was provided. the vehicle was not repaired. the failure mileage was unknown. kmj | |||
| 11/30/2012 | 0 | ||
| Tl-the contact owns a 2002 chrysler pt cruiser. the contact stated the heater in the vehicle was inoperable. the vehicle was taken to a mechanic shop who ran a diagnostic test and stated the head gasket, the timing belt and water pump needed to be replaced. the manufacturer was notified and the contact files a complaint. no other assistance was given. the vehicle was not repaired. the failure mileage was unknown. mw | |||
| 08/10/2012 | 112000 | 1 | |
| The problem i am having started about 2 months ago, my battery was suddenly drained and i had no idea why. i had to buy a new battery for about $125. *tr when my fog light indicator began to flicker on and off on its own. i'd just press the end of turn signal arm inward towards the steering column and the indicator light went off. gradually, the pressing process did not work anymore and i discovered that shutting off the car with the left hand turn signal pressed down, at least temporarily solved the problem (so i could do some research on its solution). not knowing what to do, i brought it into the dealer and for $65 they diagnosed it at a need to replace the multifunction switch which they said required the pulling of steering wheel and over $600 more to fix. i opted out on that, since car has 112,000 miles on it. then, with a week of very hot 90 degree temperatures, , i found that brand new battery totally drained and began reading the internet posts of the possibility of pulling the fuse. of course being a usa car, the manual didn't identify the fuse for the fog lamps in the under the hood fuse box. it seems that the heat allows the fog lamps to still turn on when the left hand signal arm is pressed downwards. going further, i found that fuse #8 in the interior dashboard fuse box could be pulled and should solve the problem without further repair. i find it very interesting that chrysler does not even show you a sketch of the interior fuse box in their owners manual.this approach does mean that the manufacturer of the vehicle is not allowing the buyer (me) to fully enjoy all the features of the vehicle! seems to me that chrysler corporation has not recalled the defective cars on purpose and needs to have a debacle like toyota had before they will do the right thing and fix a bad design. . | |||
| 08/10/2012 | 112000 | ||
| The problem i am having started about 2 months ago, my battery was suddenly drained and i had no idea why. i had to buy a new battery for about $125. when my fog light indicator began to flicker on and off on its own. i'd just press the end of turn signal arm inward towards the steering column and the indicator light went off. gradually, the pressing process did not work anymore and i discovered that shutting off the car with the left hand turn signal pressed down, at least temporarily solved the problem (so i could do some research on its solution). not knowing what to do, i brought it into the dealer and for $65 they diagnosed it at a need to replace the multifunction switch which they said required the pulling of steering wheel and over $600 more to fix. i opted out on that, since car has 112,000 miles on it. then, with a week of very hot 90 degree temperatures, , i found that brand new battery totally drained and began reading the internet posts of the possibility of pulling the fuse. of course being a usa car, the manual didn't identify the fuse for the fog lamps in the under the hood fuse box. it seems that the heat allows the fog lamps to still turn on when the left hand signal arm is pressed downwards. going further, i found that fuse #8 in the interior dashboard fuse box could be pulled and should solve the problem without further repair. i find it very interesting that chrysler does not even show you a sketch of the interior fuse box in their owners manual.this approach does mean that the manufacturer of the vehicle is not allowing the buyer (me) to fully enjoy all the features of the vehicle! seems to me that chrysler corporation has not recalled the defective cars on purpose and needs to have a debacle like toyota had before they will do the right thing and fix a bad design. . | |||
| 02/07/2012 | 185000 | 1 | |
| I unlocked my car doors with remote, and drove to the store, it was dark out so i had my head lights on. when i came out of the store and tried to unlock my car, it would not work. so i manually unlocked the doors with my key. it was very cold weather at that time and my heater would not work as well then i turned on my car to go home, and my lights would not come on. and so i was towed home. the next day i took it in to a chrysler repair shop and they did a quick check on it and said that it might be the electrical and they would have to go through the entire electrical to find the problem. they checked everything out without tearing the entire car apart and said that they could not find a problem with it. there went $100.00 of my money to find out that they could not find the problem. i don't know what else to do to get the car repaired with out having to spend $1,000.00 plus.... which is a quote by the chrysler repair. i have not been able to drive my car at night, due to no lights and now that we have hot 90 to 101 degree weather, i can not drive my car during this period of time due to not being able to use the air conditioner or to roll my windows down. i have spent over $3,000.00 in repairs for my car and i have only had it for just two years. there is one thing after another with my car, the problems are having to replace parts and sometimes having to replace those same parts a year later when they have just ran out of the warranties. i have service records for all of these problems and it is almost 2 inches thick. i am on disability and it took me over a year to save the enough money to buy this car and i have no more money to fix it again... and i have to take it through deq here in oregon and it will not pass their test due to exhaustion problems with the emissions leaking as well. *tr | |||
| 02/07/2012 | 185000 | ||
| I unlocked my car doors with remote, and drove to the store, it was dark out so i had my head lights on. when i came out of the store and tried to unlock my car, it would not work. so i manually unlocked the doors with my key.it was very cold weather at that time and my heater would not work as well then i turned on my car to go home, and my lights would not come on. and so i was towed home. the next day i took it in to a chrysler repair shop and they did a quick check on it and said that it might be the electrical and they would have to go through the entire electrical to find the problem. they checked everything out without tearing the entire car apart and said that they could not find a problem with it. there went $100.00 of my money to find out that they could not find the problem. i don.t know what else to do to get the car repaired with out having to spend $1,000.00 plus.... which is a quote by the chrysler repair. i have not been able to drive my car at night, due to no lights and now that we have hot 90 to 101 degree weather, i can not drive my car during this period of time due to not being able to use the air conditioner or to roll my windows down. i have spent over $3,000.00 in repairs for my car and i have only had it for just two years. there is one thing after another with my car, the problems are having to replace parts and sometimes having to replace those same parts a year later when they have just ran out of the warrantees. i have service records for all of these problems and it is almost 2 inches thick. i am on disability and it took me over a year to save the enough money to buy this car and i ahve no more money to fix it again... and i have to take it through deq here in oregon and it will not pass their test due to exaustion problems with the emissions leaking as well. | |||
| 05/16/2011 | 120000 | ||
| Tl* the contact owns a 2002 chrysler pt cruiser. the contact was driving 25 mph when the interior instrument panel lights failed. the contact did not take the vehicle to the dealer for inspection or repair. the referenced nhtsa campaign id number: 01v288000 (electrical system:wiring:interior/under dash) and called the manufacturer. the manufacturer informed the contact that the vin was not included in the recall. the failure mileage was 120,000. | |||
| 05/16/2011 | 120000 | ||
| Tl- the contact owns a 2002 chrysler pt cruiser. the contact was driving 25 mph when the interior instrument panel lights failed. the contact did not take the vehicle to the dealer for inspection or repair. the referenced nhtsa campaign id number: 01v288000 (electrical system:wiring:interior/under dash) and called the manufacturer. the manufacturer informed the contact that the vin was not included in the recall. the failure mileage was 120,000. kmj | |||
| 05/16/2011 | 120000 | ||
| Tl-the contact owns a 2002 pt cruiser. the contact stated while driving 25 mph at night the interior lights on the dash board got out. the contact did not take the vehicle to the dealer. the contact notice a nhtsa campaign i.d. number 01v288000 (electrical system:wiring:interior/under dash) and called the manufacturer. the manufacturer informed the contact the vin number to the vehicle was not included in the recall. the failure mileage was 120,000. jo | |||
| 10/16/2011 | 90000 | ||
| 10-18-2011 i just bought my car last month (09-26-2011) and my control arms and bushing have already went bad. now 2 nights ago (10-16-2011) my headlights stopped working. i took it into the dealership to have everything checked and was told that the wiring under the dash is messed up. i see that there are a lot of recalls for that happening to the 2002 pt cruisers and now the dealer i bought the car from will not fix it (even though i'm still within my 30 day warranty) i do not understand why i should have to come out of pocket to fix this problem. also, the dealer i bought it from would not give me a carfax on the vehicle. also, sold me the car with a recall already on it that was issued way back in 2004. (power steering pressure hose) that i was told could cause a fire under the hood. | |||
| 02/06/2011 | 100000 | ||
| Tl* the contact owns a 2002 chrysler pt cruiser. the interior wiring on the instrument panel failed; therefore, the warning lights overheated and became inoperable. the dealer stated there nhtsa recall campaign number: 01v288000, electrical system: wiring: interior/under dash was related to the failure; yet, his vin was not included. the manufacturer also stated his vin was not included in the recall. the failure mileage was 100,000. | |||
| 02/06/2011 | 100000 | ||
| Tl- the contact owns a 2002 chrysler pt cruiser. the interior wiring on the instrument panel failed; therefore, the warning lights overheated and became inoperable. the dealer stated there nhtsa recall campaign number: 01v288000, electrical system: wiring: interior/under dash was related to the failure; yet, his vin was not included. the manufacturer also stated his vin was not included in the recall. the failure mileage was 100,000. rvk | |||
| 02/06/2011 | 100000 | ||
| Tl-the contact owns a 2002 chrysler pt crusier. the interior wiring on the instrument panel has failed. this includes the warning lights which overheated and became inoperable. the dealer was contacted who informed him there was a recall nhtsa campaign id number: 01v288000 component: electrical system: wiring: interior/under dash. his vin was not included. the manufacturer was also notified and stated his vin was not included. the failure mileage was 100,000. mw | |||
| 07/01/2011 | 103000 | ||
| Tl - the contact owns a 2002 chrysler pt cruiser. the contact stated the fog lamps would remained on after the vehicle was turned off. the contact had to removed the fuse in order to turn the fog lamps off. the vehicle was taken to a local mechanic who diagnosed that the switch that operated the external lights was defective and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any of the recalls. the vehicle was not repaired. the failure and current mileage was 103,000. rvk | |||
| 07/01/2011 | 103000 | ||
| Tl - the contact owns a 2002 chrysler pt cruiser. the contact stated that the vehicle fog lamps would remained on after the vehicle was turned off. the contact mentioned that he had to removed the fuse in order to turned it off. the vehicle was taken to a local shop who diagnosed that the switch that operates the external lights was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offered any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure and current mileage was 103,000. pm | |||
| 06/15/2011 | 28550 | ||
| Parked 2002 pt cruiser in shopping center. upon return vehicle was completely dead. pushed to adjacent goodyear dealer (remained 3 days) said it needed a new battery, starter & #11 fuse. all replaced and when backing out of goodyear, vehicle died & #11 fuse again blew. owner had old starter examined elsewhere and found it to be in perfect working order. goodyear replaced old starter plus repaired battery ground cable. drove 45 miles to doctor and vehicle died when stopping in lot. tarzana goodyear came, replaced #11 fuse and drove to their garage. unable to detect any problem. owner drove vehicle home with no problem. wife drove vehicle to dentist & when pulling out of lot and in with flow of traffic, vehicle died. #11 fuse replaced and drove home. later took vehicle to crown chrysler in ventura, ca & signed contract for $100.00 bench fee for them to locate problem. vehicle remained there sisxteen days until crown refused to check any further until owner would sign contract to pay $500.00 for further diagnosis. crown said that it might need $700.00 power train control module. crown advised that once installed, if that was not the problem, they would not remove it & owner would incur $700.00 plus installation charge. vehicle was then brought to owner's residence where it remains garaged. please assist in this matter.......................thank you | |||
| 06/09/2011 | 153349 | ||
| The contact owns a 2002 chrysler pt cruiser. the contact stated that the instrument cluster does not eluminate like other cars cluster supost to eluminate.it,when the contact turns on the haedlights the instrument cluster lights turn on but really u can hardlly see the speedometer or the gauges which is dangerous.on 6/09/11 while driving home the intrument cluster lights when out i could see anything,my headlights and backlights stop workingand also my power doorlocks are not working neighther all this happen on my way home aruond 7:30pm and i had to slow donw to make it safe home..when i got home my power locks were not working when i whent to lock the vehicle. | |||
| 06/09/2011 | 153349 | ||
| Today 06/09/11. driving home around 7:30 pm my cluster went out could'nt see the speed or rpm or any other gauges,and my headlights and backlights stop working together with my power doorlocks. i had to slow down or stop and take my time going home. | |||
| 06/09/2011 | 153349 | ||
| The contact owns a 2002 chrysler pt cruiser. the contact stated that the instrument cluster does not eluminate like other cars cluster supost to eluminate.it,when the contact turns on the haedlights the instrument cluster lights turn on but really u can hardlly see the speedometer or the gauges which is dangerous.on 6/09/11 while driving home the intrument cluster lights when out i could see anything,my headlights and backlights stop workingand also my power doorlocks are not working neighther all this happen on my way home aruond 7:30pm and i had to slow donw to make it safe home..when i got home my power locks were not working when i whent to lock the vehicle. | |||
| 06/09/2011 | 153349 | ||
| Today 06/09/11. driving home around 7:30 pm my cluster went out could'nt see the speed or rpm or any other gauges,and my headlights and backlights stop working together with my power doorlocks. i had to slow down or stop and take my time going home. | |||
| 06/09/2011 | 153349 | ||
| The contact owns a 2002 chrysler pt cruiser. the contact stated that the instrument cluster does not eluminate like other cars cluster supost to eluminate.it,when the contact turns on the haedlights the instrument cluster lights turn on but really u can hardlly see the speedometer or the gauges which is dangerous.on 6/09/11 while driving home the intrument cluster lights when out i could see anything,my headlights and backlights stop workingand also my power doorlocks are not working neighther all this happen on my way home aruond 7:30pm and i had to slow donw to make it safe home..when i got home my power locks were not working when i whent to lock the vehicle. | |||
| 06/09/2011 | 153349 | ||
| Today 06/09/11. driving home around 7:30 pm my cluster went out could'nt see the speed or rpm or any other gauges,and my headlights and backlights stop working together with my power doorlocks. i had to slow down or stop and take my time going home. | |||
| 03/17/2011 | 70000 | ||
| Tl*the contact owns a 2002 chrysler pt cruiser. the contact stated the vehicle keyless entry system, fog light indicator, and the interior light failed. the contact did not disable the fog light switch in order to keep them from illuminating, and if the fog light was disabled it would cause the instrumental panel to fail. the vehicle will be taken to the dealer for diagnostic testing. the vehicle was not repaired. the failure and the current mileage was 70,000. | |||
| 03/17/2011 | 70000 | ||
| Tl-the contact owns a 2002 chrysler pt cruiser. the contact stated the vehicle key less entry system, the fog light indicator, and the interior lighting failed. the contact had to disable the fog light switch to stop the fog light from illuminated, and by the fog light been disable it caused the instrumental panel to fail. the vehicle will be taken to the dealer to be diagnosed. the vehicle was not repaired. the failure and the current mileage was 70,000. li | |||
| 08/13/2010 | 85000 | ||
| Tl- the contact owns a 2002 chrysler pt cruiser. the contact stated the check engine light came on and the vehicle has developed several problems since. the vehicle is burning and leaking fuel, the speedometer reads that the vehicle is going 70 mph while the vehicle is sitting in the park position and when the contact tries to put the vehicle in reverse from the park position, they have to put the vehicle in drive first and come back to reverse. the dealer said the vehicle has a problem with input/output speed sensor, third gear ratio and with the fuel pump mounting flange on the vehicle. the dealer stated there is recall campaign number 02v215000 for the fuels system and recall campaign number 01v288000 for the electrical system; their vehicle is not included. the failure mileage was 85000 and the current mileage was 98100.rl | |||
| 02/18/2010 | 90000 | ||
| Tl-the contact owns a 2002 chrysler pt cruiser. the contact stated that the entire instrument panel would not illuminate. the instrument cluster seemed to fail; she was unable to see the speedometer or any other gauges. the vehicle was taken to an authorized dealership and was told that the vehicle was not included in recall 01v288000 (electrical system:wiring:interior/under dash). the contact called the manufacturer who offered no assistance. the vehicle had not been repaired at the time of the complaint. the vin was unavailable when the complaint was filed. the current mileage was approximately 103,000. the failure mileage was approximately 90,000-bk | |||
| 05/30/2010 | 94000 | ||
| Tl- the contact owns a 2002 chrysler pt cruiser. while the vehicle was parked and unattended the fog lights came on and ran the batteries down. the light control switch on the steering column even when the lights were off the fog lights would come on. the vehicle has not been take to the dealer for this failure. the failure and current mileage were 94,000. vwb | |||
| 03/02/2010 | 164000 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) something you may wish to look at with cell phones and these incidents with acceleration on cars. we have a pt cruiser and several times we have placed the phone in the storage area in the middle in the dash. with the keey off, the phone rings and the car started turning over until we moved the phone away from the immmediate area of the dash. something to think about?? [xxx] *tr | |||
| 10/15/2009 | 46514 | 1 | |
| There has been numerous problems with chrysler pt cruiser electrical systems, namely the multifunction control switch seems to overheat and cause an electrical short. this depletes the battery, and has led a number of pt cruiser owners to replace the multifunction control switch numerous times or remove the fuses for lights, such as the fog lights. chrysler knows that there is a systematic problem with their vehicle but are not willing to do anything to resolve the problem. information on such experiences can be found on the web at forums such as http://www.topix.com/forum/autos/chrysler-pt-cruiser/tf81khbdldvt92ah2 or at ptcruiser.com. *tr | |||
| 09/09/2009 | 42500 | 1 | |
| Multi-function switch (that controls the fog lamp) shorted out, causing the lights to be on no matter what position the switch was turned to. i was forced to remove the fog lamp fuse; chrysler has several hundred or more on backorder, i've been told it may be 6 months to a year before i can get a replacement. *tr | |||
| 08/28/2002 | 1842 | 1 | |
| Had problems with my 02 pt cruiser not starting for 7 years and went on line and found others were having the same problem. called chyrsler and told them they were going to fix and pay for problem. service manager said he knew what the problems was and notice chrysler was putting cheap parts on their vehicles. he upgraded the cables connecting to and from the battery and have not had this problem since. the cables were under volted and weren't able to charge the battery and i got stranded sometimes. chrysler called dealer and had this work done at no expense to me. it's not the battery, alternator or the other connection i can't remember. it has been 3 months and i haven't had any problems since. please let your service manager know that it is the low voltage battery cables to these areas. having problems starting, hesitation starting or wouldn't start at all happen after not driving the car sometimes for 2 days just after bringing it back to the dealer. *tr | |||
| 07/14/2009 | 91000 | 1 | |
| Found 2002 pt cruiser with dead battery on occasion, no consistency. replaced battery (7.75 years old, 90k miles) after 3rd instance over 2 months, issue resolved for about 2 weeks. car parked in hot parking lot, fog lights were dim when approaching car. car would not turn over to start, had it jumped. upon returning home, went to turn off car, fog lights would not turn off. fiddling with light switch would make them go off temporarily, then right back on. found turning left blinker in on position kept fogs off. researching issue, found the following forum: http://www.topix.com/forum/autos/chrysler-pt-cruiser/tf81khbdldvt92ah2 where hundreds of people have experienced the same issue. waiting to hear from chrysler on replacement part, as all online sources say it is back ordered 30-60 days. *tr | |||
| 05/25/2009 | 98000 | 1 | |
| I purchased my 2002 chrysler pt cruiser a few years ago now. i have sent chrysler many letters about these problems. the most recent incident was very scary. i bought the car at about 31,000 miles. about a month later my paint started peeling off of the front bumper and my dash started to crack. mind you i keep my car garaged and it is washed and waxed regularly by a shop that i have used for years with no problems. i went back to the dealer i bought it from and they were gone. so i contacted my next closest dealer. they said they could not do anything for me. about a month after that my cpu went out which was covered under the extended warranty that i purchased. they had to replace it twice before it finally lasted more than a day. then my dash completely crumbled. it cracked from the windshield to the front in the center and on both sides. i wrote a letter and email with no answer. i then contacted chrysler by phone and the lady told me to f%*k off and hung up on me. so i gave up. obviously i was not going to get anywhere with them. then about 3 months ago my check engine light came back on. i took my car to a friend who is a licensed mechanic and he scanned it on the computer and said it was my cpu again! i took it to the dealership and was told my warranty had expired. so i wrote another letter because this repair was going to be $1400.00 dollars. no response. but the scariest was about 2 weeks ago i was driving with my 13 month old niece in the car and smoke started coming from the left hand side of my steering column. i almost had got in a wreck trying to get us to safety. the smoke stopped so i figured whatever it was done for now. we were on the side of the road in a not so desirable neighborhood at night so i decided to take my chances with the car. we headed off on our way and my headlights started flickering. i parked the vehicle at home and the next morning my fairly new battery was dead. my flood lights would not turn off and had been on all night. *tr | |||
| 11/01/2008 | 34000 | 1 | |
| Failure of multifunction switch: initially the fog lights would come on when the turn signal was engaged. this first began in approximately 11/2008. initially this happened only occasionally, but became more frequent. now the fog lights always remain illuminated, even when the car is turned off/parked. this required that i remove the fuse controlling the fog lights so that the battery would not be drained. after researching on many different message boards, it became apparent that this is a very frequent problem with pt cruisers. not only is it annoying, but it is also a potential fire (electrical) hazard. i feel i recall is warranted. *tr | |||
| 09/08/2003 | 1 | ||
| Horn and radio stopped working...i replaced the clock spring...and it started all over again after about a month. i have had to replace a radio and speakers because of the intermittent problem. it causes my radio display to pop in and out and when it goes out i have no horn. the problem started about a year after i bought the car in 03. *tr | |||
| 02/20/2009 | 45000 | 1 | |
| Multi function switch, lights just quit working, very dangerous. i have never had a car were something as basic as the headlights quit working. all lights failed, interior, headlights, dash lights, tail lights. *tr | |||
| 11/01/2004 | 45000 | 1 | 12/01/2002 |
| Tl*the contact owns a 2002 chrysler pt cruiser. when the turn signals were activated, the fog lights could have caused a fire in the wiring panel of the vehicle. the contact wrote a letter to the manufacturer, but they stated that nothing could be done. the current mileage was 86,663 and failure mileage was 45,000. updated 11/24/08 *cn when the turn signals were used, the fog lights automatically activated and would not go out for quite some time. eventually, the fog lights stopped working. updated 11/26/08. *jb | |||
| 11/14/2007 | 1 | ||
| Dashboard cracked in center from front window to inside edge, running across vent, which has falling into dash in pieces; also frequently shorts out and radio, inside lights, dash lights, all go out making night driving dangerous. *tr | |||
| 09/09/2007 | 102000 | ||
| Tl*the contact owns a 2002 chrysler pt cruiser. whenever the vehicle was started, the lights would illuminate, but the engine would not turn over. the dealer stated that the starter needed to be replaced. the starter has been replaced three times within the same month, but the failure persists. the current mileage was 106,000 and failure mileage was 102,000. | |||
| 08/10/2007 | 50 | 1 | |
| Fog lights won't turn off had to pull the fuse, it's a 2002 pt cruiser. same as alot of people are having the same problem. just got the cruiser used don't thing it's right for me to have it fixed, so many complaints unbelievable, don't get it deal should fix it for free don't need a fire. thanks *tr | |||
| 06/20/2007 | 5 | ||
| There is a widespread problem with the chrysler pt cruiser wherein the multi-function switch on the column malfunctioned, causing the fog lights to come unexpectedly, completely draining the battery . this problem has been going on for sometime and chrysler refused to correct it, which would appear to have been caused by defective parts. the repair charge wa s upwards of $200.*ak | |||
| 01/01/2007 | 15 | 12/25/2003 | |
| My '02 pt cruiser has had many incidents over the past 4 years. the instrument panel occassionally flickers or does not light up at all. the radio display/clock feature will turn off while music is still playing. headlights dim when radio/instrument panel is changed. the abs failed on the interstate whlie going 65mph. the car slid for a long time, causing a large bald spot on all 4 tires. then subsequently the car shut off and took a few minutes before the car was able to turn back on. the starter has died 3 times, each time being replaced. the car gets roughly 13mpg at all times. there is no safety under the seat to prevent rolling objects from rolling into the front seat and potentially affecting the use of pedals. the car frequently does not allow me to turn the key. i have had all of these problems, even while taking excellent care of my vechicle. *jb | |||
| 10/10/2004 | 5 | ||
| For the past 4 months my car fog lights come on for no reason. woke up in the morning and they where on and if they turn on while driving it seems to affect the radio now when i shut off the car i put turn signal on and it seems to make it stop. *nm | |||
| 04/08/2005 | 14000 | 10 | 06/15/2002 |
| The instrument cluster, radio, door locks and other items have failed multiple times while driving or idling. we have had the vehicle in 5+ times for repair and the dealer claims they are unable to find anything. we found a recall for this type of problem and the dealer claimed our car was not included. now, the car does not start even though the dealer has replaced the battery etc. | |||
| 11/29/2004 | 1 | 11/18/2001 | |
| The instrument cluster on my 2002 pt cruiser stopped working. the dome light and the warning signals for leaving the headlights on or the keys in the ignition are also not working. although some 2002 cruisers were recalled for an instrument panel failure, the dealer (fitzgerald automall in gaithersburg, md) told me that my car is not covered. the dealer said there was a failure somewhere in the instrument cluster that it would not repair and offered to replace the entire cluster. i believe that this type of defect should be the subject of a recall or repaired by chrysler at its expense. *jb | |||
| 03/19/2004 | 8000 | 3 | 03/15/2003 |
| Two major complaints: 1. i have been stranded on 3 occasions in deserted parking spots - with my car just not starting - the ignition will not work and there was a complete electrical failure / discharge. road side assistance we called on each occasion and only on charging the battery would the car start. the first instance happened when the car was only 3 months old (its a 2002 chrysler pt cruiser, 4 cyl non turbo , automatic - bought in march 2003) - the second similar instance was 3 months later and the last one was a few weeks back. i have taken the car repeatedly to the dealership and they cannot find anything wrong with the battery or electrical system but they keep saying that maybe something is drawing extra power. they refuse to replace the vehicle or take any further action. 2. i read about the recall notice released in june 2004. i took my car to the dealership and they refused to rectify the problem saying that they had not received any confirmation from chrysler headquarters. i called up chrysler and i was told that i would receive a letter in the mail authorizing the recall. its been a month and the letter has not been received - the chrysler company does not return calls and on listening to my problems says i will receive a letter in the mail. the dealership will not touch my car unless i have a letter - what does chrysler want us to do -they sell us inferior products and now do they want us to burn !! please help and take action against this company before any more lives are lost. *la | |||
| 06/22/2004 | 3000 | 12 | 07/31/2001 |
| The consumer stated that since the vehicle was purchased, the brakes were defective and performed poorly when applied. the consumer suspects that the dealership did not work on the brakes at all. *ak there was a screeching noise and the brakes would sometimes go almost to the bottom of the floor. the driver's seat belt did not always lock, the brakes would rub and hesitate to stop, the a/c did not get cold on high settings, the entire dashboard electronic system was off, the fuel, mph and the rpm lights had come on, at the inside top of all four doors, the lining was buldging in and out, the driver's side seat belt needed several attempts before locking, the right signal had to be manually stopped, and the left signal light did not hold. there was also an issue with the odometer reading. (the consumer felt that it did not display the proper mileage) *sc | |||
| 01/11/2004 | 22690 | 1 | 09/17/2001 |
| The safety recall for the instrument cluster failure was completed in november 2002. on 11 january 2004, the instrument cluster failed again. dealer reprogrammed the controller (again), leaving me to wonder if this is permanent 'fix' or is it one that i will need to constantly be worrying about? chrysler recall center provides no assurance. dealer says, 'if it fails, bring it in again.' - not much assurance. * cb | |||
| 12/01/2002 | 1 | ||
| The rear and hatch back doors locked and unlock without warning. consumer noticed a burning rubber smell when the locks engaged.*jb | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 04/08/2005 | 14000 | 10 | 06/15/2002 |
| The instrument cluster, radio, door locks and other items have failed multiple times while driving or idling. we have had the vehicle in 5+ times for repair and the dealer claims they are unable to find anything. we found a recall for this type of problem and the dealer claimed our car was not included. now, the car does not start even though the dealer has replaced the battery etc. | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 12/07/2002 | 4000 | 1 | |
| Car won't start at times. had to jump it then it started. something draining the battery if car sits for a day or two. changed battery 3 times, still having problem. bought car brand new, dealer still can't find the problem. car not reliable. started having problems not long after i bought it. i've had to charge the battery and then after a few days would have trouble starting. *tr | |||
| 01/01/2007 | 100 | 06/01/2002 | |
| Trouble with multifunction control switch for pt cruiser headlights. the fog lights on the pt cruiser illuminated intermittently without operator interface or fail to shut off when multifunction switch is operated. this caused battery to fail. no audible indication that lights remained on. *ak | |||
| 04/23/2003 | 3001 | 1 | 01/17/2002 |
| Dt: the contact stated the driver's side and passenger's side air bags deployed while driving down the highway. there was no prior warning. also , the right front brake had a loud popping and squealing noise, this caused the steering wheel to vibrate. the right front brake overheated, it turned the rim red hot. he could smell the brake dust from the right front brake. he contacted the dealer, they have repeatedly replaced the brakes, brake pads, disc caliper, and rotors. he was still having the same problem with the vehicle. *ak updated 12/7/2005. the battery had to be replaced at 14972 miles. *nm | |||
| 10/03/2005 | 22966 | 2 | 06/19/2002 |
| Battery failure before warranty expiration. replacement failure after warranty & no monetary payment by company. *jb | |||
| 04/08/2005 | 14000 | 10 | 06/15/2002 |
| The instrument cluster, radio, door locks and other items have failed multiple times while driving or idling. we have had the vehicle in 5+ times for repair and the dealer claims they are unable to find anything. we found a recall for this type of problem and the dealer claimed our car was not included. now, the car does not start even though the dealer has replaced the battery etc. | |||
| 10/10/2002 | 0 | 05/20/2002 | |
| Vehicle has been to two separate dealers for poor fuel mileage. vehicle is getting less than 15 miles per gallon, when the advertised mpg is between 19 and 27. vehicle has a foul odor. both dealers claimed that the computer did not store any codes and that it was running within specifications. | |||
| 03/05/2002 | |||
| Optima battery in newer vehicle year is leaking acid, and one can smell toxic fumes. *ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 12/06/2002 | 13000 | 1 | 11/01/2001 |
| While backing out of the garage and without prior warning, the vehicle caught on fire, which originated from the ignition wiring. *ak consumer cut the vehicle off and evacuated. the vehicle was consumed by the fire before the fire dept. arrived. *ph *jb | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 09/05/2001 | 3 | 08/10/2001 | |
| While driving vehicle will stall when going around a curve, when the vehicle was restarted the gauges did not work on dash, the brakes and power steering still work but the steering was hard, the dealer was contacted and they replaced the computer. *ak since the computer was replaced the vehicle has not stalled but it continues to run rough, stumble, and misfire at speeds above 40 mph and not accelerating hard. *nlm | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 05/12/2005 | 1 | 08/05/2001 | |
| Came out to car after work to go home. the car wouldn't start, the ignition would turn on, but the engine wouldn't turn over. i turned the ignition on-off-on to get any trouble codes and when i took the key out afterwards the key in ignition chime sounded when i opened the door after i had already removed the key. i put the key back in the ignition and tried to start the car again, but the ignition wouldn't even turn on, there was no discernble click as i turned the key in the ignition at all. i had the car towed to the dealership and they told me i need to have the entire steering column replaced and that it wasn't covered under the daimler chrysler service contract i had purchased when i got the car new. | |||
| 04/02/2005 | 56000 | 3 | 02/22/2003 |
| My ignition would not turn after putting in the key. it was as if the solenoid was frozen.*ak | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 01/01/2007 | 15 | 12/25/2003 | |
| My '02 pt cruiser has had many incidents over the past 4 years. the instrument panel occassionally flickers or does not light up at all. the radio display/clock feature will turn off while music is still playing. headlights dim when radio/instrument panel is changed. the abs failed on the interstate whlie going 65mph. the car slid for a long time, causing a large bald spot on all 4 tires. then subsequently the car shut off and took a few minutes before the car was able to turn back on. the starter has died 3 times, each time being replaced. the car gets roughly 13mpg at all times. there is no safety under the seat to prevent rolling objects from rolling into the front seat and potentially affecting the use of pedals. the car frequently does not allow me to turn the key. i have had all of these problems, even while taking excellent care of my vechicle. *jb | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 04/16/2008 | 1 | ||
| The multifunction turn signal switch allows stops working and fog lights stay on making the battery run down and the only immediate remedy is to disconnect the fog lights, i pulled the fuse. i have read many complaints about this on the internet, it is a big problem. *tr | |||
| 02/01/2008 | 91500 | 2 | 06/18/2002 |
| The multifuction turn signal switch allows stops working and fog lights stay on making the battery run down and the only immediate remedy is to disconnect the fog lights. this part has failed three times on my pt cruiser. *tr | |||
| 12/10/2004 | 24030 | 1 | 10/01/2001 |
| I own a 2002 pt cruiser, which was subject to a recall concerning the dash cluster gauges. gauges failed on me causing me to run out of fuel on i-285 in atlanta. took vehcile in for recall reprograming of the dash clusters when the vehicle had 4000 miles on the odometer. this failure occurred at 24000 miles. i have been waiting over two weeks for the dealer to obtain the part needed to fix the problem. today i was told that the part has to be burned into the dash order to fix the problem. moreover, the service manager wayne hammond (770-216-9300) stated that he had a number of consurmers with the same problem. i have been riding around with a gas can in my vehicle for fear of running out; without dash or interior lights or gauges. *ak | |||
| 12/15/2003 | 1 | 06/27/2002 | |
| My 2002 pt cruiser caught fire and the dealer and the manufacturer say too bad.the car had two recalls one which was fixed and one which they never notified me of.*ak | |||
| 12/04/2003 | 34000 | 1 | |
| While driving consumer noticed black smoke coming from the engine. consumer pulled the vehicle over, opened the hood, and noticed that the engine was on fire. driver called the fire department to put the fire out. *ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 09/11/2003 | |||
| While driving at 20 mph and turning right into a parking lot underhood began smoking and then caught on fire. *ak pe04028_cat | |||
| 08/24/2002 | |||
| Consumer heard a noise and saw smoke coming from under the hood. turned off engine. vehicle was towed to chrysler, and chrysler stated consumer ran over some powder in the road that caused vehicle to overheat. please provide any further information.*ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 09/02/2008 | 1 | ||
| 2002 chrysler pt cruiser recall notice for instrument cluster. consumer states that the dealership told her that there was no recall for the instrument cluster. *nj the consumer sent in a copy of the recall letter. recall # 01v288000 *jb | |||
| 06/07/2007 | 04/12/2003 | ||
| Dashboard cracked in 2 locations. potential safety hazard if wires are exposed. could potentially ruin cables for headlights, break lights and turning signals | |||
| 02/06/2007 | 50000 | 1 | 11/11/2005 |
| Fog light switch is faulty. this switch leaves the lights on at all times which drains battery and leaves the driver stranded. this problem has been documented in hundreds of pt cruisers. http://www.topix.net/forum/autos/chrysler-pt-cruiser/tf81khbdldvt92ah2. *jb | |||
| 10/19/2006 | 66130 | 1 | |
| Dt*: the contact stated while driving 40 mph, all the warning lights around the speedometer illuminated intermittently. each time the warning lights illuminated, the headlights dimmed. the fourth time the problem occurred, the illumination was followed by the entire instrument panel failing. the vehicle was taken to a private repair shop, who determined that the instrument cluster had become completely inoperative. there was a nhtsa recall # 01v288000, pertaining to the under dash wiring. the vehicle was not included in the recall due to the vin. updated 11/30/2006 -*nm | |||
| 07/26/2002 | 50 | 350 | 07/09/2002 |
| From the first month that i purchased my vehicle the engine light has been on more than off. i read the owners manual and it said that it was a vacuum issue and it would correct itself. the dealership charged me to diagnose and to fix it but now i see that there was a nhtsa 01v288000 on a cluster panel issue. why was i charged for something that a dealership should check for to see if it is a known defect? *jb | |||
| 04/02/2005 | 92500 | 3 | 04/18/2002 |
| Hello. i tried copying and pasting my letter into this box however, my letter is too long. therefore, i am completing this online form and then will mail in my entire letter, documentation and the like to your mailing address along with a copy of this online form. the complaint is regarding my 2002 chrysler pt cruiser, vin# 3c8fy68b72t317273 and it is relating to the fact chrysler refuses to repair my vehicle under the current and active nhtsa recall # 01v288000 (instrument cluster problem). today, 8/5/05 i will mail my letter detailing the entire problem but i am submitting this portion online to get the process started. thank you for your time and attention. sincerely, eric calderaro. *nm the vehicle was in motion when a pop noise was heard caused by a spark within the dash above the speedometer. white smoke had come billowing out of the instrument cluster. the overhead lights in the headliner did not work properly. the circuit board was burned. other problems: transmission fluid leaked and squeaks were coming from the rear suspension. the sway bushings had worn out and were replaced. *sc | |||
| 08/11/2004 | 39000 | 1 | 02/08/2004 |
| Nhtsa recall 01v288000. daimler/chrysler issued an instrument cluster recall. this vehicle was not included in the recall due to vin although it was experiencing the same problem as mentioned in the recall. *ak | |||
| 10/31/2004 | 37180 | 1 | |
| Your campaign number nhtsa 01v288000. on october 31st the cluster panel in my 2002 pt cruiser failed - air bag, brake and engine light lit up on panel and won't go off. called chrysler, they deny there is a recall. car is in shop and they want to charge me $692.00 to fix. *ak | |||
| 09/15/2004 | 1 | ||
| 01 v 288 000/instrument cluster: consumer has a concern that the dealer requesting authorization from the consumer for an 11/2 hours for diagnostic check at consumer cost. recall notice mention nothing concerning a charge to the consumer. please provide any further information. *jb | |||
| 07/06/2004 | 50000 | 1 | 06/08/2004 |
| Upon starting the vehicle consumer noticed that gas gauge was on empty. consumer then took the vehicle to a gas station and filled the gas tank but the gas gauge still was on empty when the vehicle was restarted. vehicle was then taken to a repair shop. mechanic indicated that when the vehicle got hot from the sun the dashboard components become inoperative. when this occurred the driver was unable to determine the speed he was driving, and how much fuel was in the gas tank. *ak | |||
| 06/08/2004 | 40000 | 1 | |
| Just paid for an issue with a vehicle that was addressed by nhtsa recall # 01v288000, back in 9/01. (the vehicle was returned to the selling dealer at that time, for the recall. now, the exact problem explained in the recall happened to the car, and the dealer charged for the repair, claiming a hard wiring issue that he refused to show me. *ak | |||
| 50000 | 1 | ||
| Consumer complained about a problem with electrical failures in the dashboard, including the speedometer. when driving at speeds in excess of 50 mph speedometer dropped to 0 and the rpms did likewise. every light and warning signal came on at once.*ak | |||
| 01/03/2002 | |||
| Nhtsa recll#01v28800/ manufacturer's recall 994. got recall, and took vehicle into dealer be repaired. dealer indicated recall could not be done because program has not been installed on computer. *ak | |||