Consumer Complaints


Fail datemilesoccurencesPurchase date
INTERIOR LIGHTING
04/02/200592500304/18/2002
 Hello. i tried copying and pasting my letter into this box however, my letter is too long. therefore, i am completing this online form and then will mail in my entire letter, documentation and the like to your mailing address along with a copy of this online form. the complaint is regarding my 2002 chrysler pt cruiser, vin# 3c8fy68b72t317273 and it is relating to the fact chrysler refuses to repair my vehicle under the current and active nhtsa recall # 01v288000 (instrument cluster problem). today, 8/5/05 i will mail my letter detailing the entire problem but i am submitting this portion online to get the process started. thank you for your time and attention. sincerely, eric calderaro. *nm the vehicle was in motion when a pop noise was heard caused by a spark within the dash above the speedometer. white smoke had come billowing out of the instrument cluster. the overhead lights in the headliner did not work properly. the circuit board was burned. other problems: transmission fluid leaked and squeaks were coming from the rear suspension. the sway bushings had worn out and were replaced. *sc
11/29/2004111/18/2001
 The instrument cluster on my 2002 pt cruiser stopped working. the dome light and the warning signals for leaving the headlights on or the keys in the ignition are also not working. although some 2002 cruisers were recalled for an instrument panel failure, the dealer (fitzgerald automall in gaithersburg, md) told me that my car is not covered. the dealer said there was a failure somewhere in the instrument cluster that it would not repair and offered to replace the entire cluster. i believe that this type of defect should be the subject of a recall or repaired by chrysler at its expense. *jb