Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
08/20/201084024
 Tl-the contact owns a 2002 chrysler pt cruiser . while driving at 20 mph , the cruise control light will illuminate and also activate on by itself causing the vehicle to rev very high and accelerate faster. the contact will have to press on the brake and turn off the cruise control manually to able to stop the vehicle. this has occurred also when the vehicle is in park. the dealer was contacted and they stated to bring it in so that they can diagnose the problem. there have been no diagnosis and repairs at this moment. the failure and the current mileage was 84042.cv
06/22/201050000
 The cruise control turns on by itself, causing the car to accelerate. after turning the cruise control off, it comes back on several seconds later, and accelerates! very scary and dangerous! this happens every time it's driven. the car was taken to a dealer for service, and they just called saying they had completed updates to the car's computer system, and it doesn't seem to malfunction anymore. they are going to keep the car for another day, and drive it around periodically, to see if it's solved, and i'll get it back tomorrow.
03/02/20101640001
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) something you may wish to look at with cell phones and these incidents with acceleration on cars. we have a pt cruiser and several times we have placed the phone in the storage area in the middle in the dash. with the keey off, the phone rings and the car started turning over until we moved the phone away from the immmediate area of the dash. something to think about?? [xxx] *tr
03/04/200219930406/16/2000
 While driving vehicle, applied gas pedal and vehicle does not accelerate. must coast to the side of the road,while vehicle struggles to keep running. when vehicle is turned off, it will not restart. *nlm
07/15/2002210/01/2001
 When stopping and putting car into park it surges forward, which caused an accident/ injuries.*akthe engine was also reving at an extremely high speed and surging forward while in the park position. consumer had to cut the engine to stop the forward motion of the vehicle. because chyrsler could not duplicate the problem, they would not fix or replace the vehicle. *jg
05/25/20021
 Consumer states after releasing the brake pedal vehicle suddenly accelerated and took off. consumer was able to gain control after it reacheed 70 mph. condition causes the engine to burn up. vehicle at the dealer. feel free to provide any further information. information.*jb
07/01/2001
 Unpredictabley, when i 'click' the cruise control lever to slow down, it will acelerate, creating unexpected and occasionally dangerous situations. it has been reported to the dealer at least 5 times. the old service mgr refused to deal with it, blaming me. the new service mgr took it in, tested, and 'repaired' it. the frequency of this unpredictable resonse has gone down, but it still happens. it shouldn't be this way. two notes: my previous car had an almost identical control arrangement, a very good one, so i am familiar with using it to control my speed. and, there is a long response time before the cruise control system responds to almost any 'command'. thhis by itself can be irritating. i don't know i the two are related. thank you. jsl. *ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
08/01/2002
 While traveling on highway consumer's vehicle was merging into traffic, and when driver apply gas pedal to acellerate gas pedal went all the way to the floor. dealership was aware of problem.*ak
11/04/2001
 Consumer was traveling about 20mph , and while approaching an intersection, applied gas pedal and vehicle didn't accelerate. dealership is aware of problem.*ak
VEHICLE SPEED CONTROL - CABLES
500001
 Consumer complained about a problem with electrical failures in the dashboard, including the speedometer. when driving at speeds in excess of 50 mph speedometer dropped to 0 and the rpms did likewise. every light and warning signal came on at once.*ak
VEHICLE SPEED CONTROL - CRUISE CONTROL
08/21/2007104/18/2002
 Tl*the contact owns a 2002 chrysler pt cruiser. while driving 55 mph the cruise control light turned on. the vehicle suddenly accelerated to 65 mph. the brake was applied and the vehicle slowed down. the vehicle was pulled over for a few minutes and turned off. he restarted the vehicle and drove home. the dealer was able to duplicate the failure, however; they were unable to determine what caused the failure. the engine size and failure mileage were unknown. the current mileage was 94,266.
05/05/20061
 2002 chrysler pt cruiser brakes failed. *kb when the consumer applied the brake to release the cruise control, the vehicle did not reduce speed. eventually, the consumer was able to bring the vehicle to a manageable speed until she reached the highway. the vehicle would not reduce speed below 2000 rpm. *jb
12/09/2001112/09/2001
 Wind from outiside was coming inside of vehicle while traveling, also there was a rough idling problem, dealership was aware of the problem.*ak