Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
07/13/200748000105/01/2004
 Tl*the contact owns a 2004 chrysler pt cruiser. the contact stated that the webbing/threading that holds the connector into the rear center seat belt receptacle had completely deteriorated. he feels that if a crash occurred, the seat belt would fail to hold or support the person in the seat. the current and failure mileages were 48,000. the consumer stated the service advisor and parts associate agreed that the seat was unsafe. the cost for parts is $321.68 and the cost of labor is $324.75. the consumer provided the repair invoice. updated 09/05/07 *tr
SEAT BELTS - FRONT
09/15/2007700001
 Tl*the contact owns a 2004 chrysler pt cruiser. during a crash under normal driving conditions, the driver side seat belt tore. the driver and two passengers were injured and transported to the hospital. a police report was filed. the speed, purchase date, and powertrain were unknown. the vehicle was destroyed and towed. the current and failure mileages were 70,000.
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
03/30/20041
 I was driving a rental car in austin, texas. it was a 2004 chrysler pt cruiser. i was able to push down with my right elbow and unbuckle the 3-point seatbelt simply by pushing down with the point of my elbow, the button was depressed and the tongue latch popped out. this means that when jostling around in a rollover, this seat belt can unlatch and is therefore defective. i was not hurt in this. *jb
SEAT BELTS - REAR - BUCKLE ASSEMBLY
05/28/200727000103/28/2004
 Tl*the contact owns a 2004 chrysler pt cruiser. the contact stated that the center seat belt strap (rear) locked when the rear seat was laid down. he was unable to return the seat to the upright position. the dealer has not inspected the vehicle. the current and failure mileages were 27,000. the consumer stated had to cut the strap to allow passenger's to ride in the seat. the consumer stated the dealer would not fix the defect because it was not within the 3 year warranty by 2 months. the consumer stated cant afford $500 to repair the seat belt. the consumer stated that this item should be recalled. updated 07/06/07 *tr