Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
3509/01/200410010493An incorrect right side view mirror was installed on approximately 20 vehicles. customer satisfaction d35 - right side mirror glass replacement. *tt11/29/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
07/27/2008730001
 The fixed rear quarter glass on my 2004 chrysler pt cruiser fell out. no damage was done to property or a person. there is a safety recall, g01, for 2005 and 2006 pt cruisers. chrysler refuses to repair the defect. the adhesive failed.*tr
11/07/20041
 Sun visor drops to full downward position, obscuring wiew of road. dealer replaced part. *jb
08/18/2004100107/31/2004
 Sun light reflects off the glossy, silver painted airbag cover on the dashboard blinding the driver. *jb
08/08/20041
 The instrument panel on the p.t.cruiser is almost invisible, and is an accident waiting to happen. it requires that one take his attention off the road to read any of the gauges, except when the sun is shining directly on the panel, or in the deep dark of night (not twilight) *jb
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
06/01/20061
 The knob on the dash that controls the position for circulation of heat or air conditioning for some unknown reason became stuck and would not move to any position to the left. took to shop and they played with it but is still a little stiff when turning to left. they can't guarantee how long it will last. also was informed if and when it goes it will be an $800 job. i have extended warranty which doesn't cover this job. so since we were told that we are not going to be able to adjust were we want the heat or air to circulate. also my sister has the same year pt and said her knob has been stiff like that since see purchased it new. so i was wondering if this is a defect that should be investigated. also i'm not usually one to complain this is our second pt, and it isn't our dealerships fault they are really great. *jb
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
12/26/2007109/30/2004
 Riding in car and smelled something bad (like hot brakes or burning rubber or plastic). grandson cried out from his car seat that something burned him. stopped car immediately and removed grandson, rear passenger side inside of door was extremely hot and had begun to pucker up (like melted plastic). electric window now does not work. took it to dealership 12-28-07 and they say because we do not have an extended warranty, we must pay in full, estimate is >500.00. inside of door panel burned completely. also should the car not have blown a fuse or something to keep this fire from spreading and continuing but no fuses blew. we are thankful that we are safe but we are very unhappy with pt cruisers at this time. also, i doubt the dealership will do anything about the horrible burn smell. *tr
11/09/20031
 I am writing to you to alert you to a horrible hazard in cars with electric windows. in november 2003 my family and i were on vacation in san diego and we rented a pt cruiser. at one point we were parked in a parking lot with the car running talking to another group when my 6 year old stuck her head out the windowe to join the discussion. when she did, she accidentially kicked the power window button with her foot. the button was located near the floor in the backseat on the middle consol. she rolled the window up on her own head and was stuck in the window. she only lived through the event because 1) her head was tilted at the time so the window rolled up on the side of her neck and not on her trachea; and 2) her 8 year old sister in the back seat with her heard her screams and got her foot off the button and rolled the window back down. it was terrifying and painful and totally preventable. the button should be in a different place where it cannot be kicked or bumped so easily, and there should be a mechanism that allows the window to roll back down if it meets resistance. i am willing to testify or to sign an affidavit or help in any way that i can to get this matter resolved through changes to industry standards. i know that other children have died from this. please forward this to the appropriate division if i have sent this to you in error or please notify me so that i can contact the appropriate division. thank you very much for your attention to this matter. *ak
VISIBILITY - WINDSHIELD
11/01/2004150003
 Almost hit another vehicle/ almost went through a traffic light. i have complained mutliple times about my brake. i have had my car in to the dealer 3 times for the brakes, and every time am told brakes are fine. they did adjust the brakes once but the brakes squeal & grind all the time. was told it was just the new style brakes/ brake rotor is rusting badly and chipping away around the top but was told this is a normal event due to the elements. also my dashboard is coming away from my window and this has not been corrected or looked at. my tires never seem to stay inflated and was told this is due to the weather even though i have never had this type of problem with any other vehicle i have owned. my car has power surges and they say they could not find anything wrong that this is normal. belt noise/ squealing they say this is normal wear. i have owned this car since nov 2004. i also have nicks in my windshield and they said they filled them, after having another glass company look at my windshield they said they windshield had not being filled with any type of filler, so no it was not repaired. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER
03/25/2006600412/29/2003
 Dt*: the contact stated the tires on the vehicle continually lost air. the vehicle was taken to the dealer for inspection numerous times. the dealer replaced all 4 tires and a rim; however, the problem still persisted. also, the vehicle manifested remote control problems, as well a cracked windshield a broken gas tank. in addition rack and pinion steering was defective, and power steering fluid was leaking. *ak
VISIBILITY/WIPER
02/15/2013132910
 Tl* the contact owns a 2004 chrysler pt cruiser. the contact stated that the passenger's side of the windshield was cracked. the manufacturer was made aware of the failure. the windshield was not replaced. the failure and current mileage was 132,910.
02/15/2013132910
 Tl- the contact owns a 2004 chrysler pt cruiser. the contact stated that the passenger's side of the windshield was cracked. the manufacturer was made aware of the failure. the windshield was not replaced. the failure and current mileage was 132,910. kmj
02/15/2013132910
 Tl-the contact owns a 2004 chrysler pt cruiser. the contact stated that the windshield cracked on the passenger side due to defected glass. the manufacturer was made aware of the failure. the windshield was not replaced. the failure and current mileage was 132,910. li