Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
01/05/201190000
 No events leading to failure other than noticing the seat heaters seemed to put off more heat than other comparably equipped vehicles. seat heater burned through seat cover and seat cushion foam into a pillow that had slipped behind my daughters back. if it had not been for the pillow, my daughter would have had serious burn injuries as she was asleep at the time of the malfunction. so far chrysler has done nothing to correct the problem. the old parts are still in the vehicle. chrysler has inspected the vehicle and says the seat heater unit itself malfunctioned otherwise the system is normal. however, the drivers seat also reaches temperatures that will cause burns also.
06/26/2010134335
 I own a 2005 pt cruiser; i have 134,000 miles on the car, and keep it serviced regularly. i have had numerous issues with safety factors concerning this vehicle since october 2009. december 2009 my timing belt went out on interstate. i lost control of the vehicle as the vehicle was traveling 70 mph. i had it repaired by a certified mechanic, which included a new water pump. i continued to have overheating issues, and continued to have diagnostics and nothing could be identified as the problem. february 2010: i had to have valves seals repaired due to them leaking oil onto the engine which was a potential fire hazard. this was done by a certified mechanic. april 2010: i continued to have overheating issues. i was also now having electrical issues where my taillights were continuously blowing the bulbs completely out, to where the bulbs would be broken and i would have no lights at all on the back of my vehicle, there were times this would occur at night which was a serious safety issue.may 2010: i brought my vehicle back to chrysler dealer; again nothing could be resolved. june 2010: brought the car back for diagnostics. the dealer kept the vehicle all day. the dealer concluded that the cooler sensor and sensor plug needed replaced, and tail light receptors were changed out. june 2010: alternator went out and it was replaced, and also installed a new battery. when traveling i set my cruise control on 55. the cruise control took over my acceleration and in no my vehicle accelerated to 115+ mph, i could not turn off the cruise control, the brakes failed to work, the key would not turn off. i finally pulled the e-brake to slow the car, and had to put the car into neutral, then into park. it was not until i managed to get the car into park that the vehicle stopped accelerating by itself. i turned off the vehicle. i feel these issues need to be addressed. these safety issues are of a serious nature. your time in looking into this.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
10/26/2005105/28/2005
 I have a complaint about the air conditioner in my 2005 pt cruiser touring edition. when i use the air or the heat or defrost i can smell sour smell coming from the vents. i took it to the dealer service department, they checked it and told me the air conditioner had moisture built up in it. they told me they would have to clean and deodorize it but they would have to order the cleaner and deodorizer and the equipment to fix it. i called them back the following week they said they had everything to fix it, but when i returned on november 11, 2005 they still did not have all of the equipment to fix it. *jb