Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 08-007-08 | 03/04/2008 | 10024966 | No engine crank or no engine start due to electronic lockup of the wcm/skreem. *nj | 06/11/2008 | |
| 01011901 | 10021132 | Front end noise may be heard. pre-delivery shift quality, tire pressure sensor diagnostic tool information, and glass replacement. *kb | 03/13/2007 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 02/15/2007 | 800 | ||
| I purchased my new 2007 pt cruiser from hayes chrysler dodge jeep, inc. in lawrenceville, ga on january 27, 2007, with 32 miles on car. i was instructed to drive the car and return in three weeks for a new car check and list my concerns regarding the car. at this time in informed the service staff that the car did not excelarate when entering the freeway and passing other cars. the service staff returned my car to me indicating that they could not find any problems with the car. a few months later the car check engine light came on. again the service staff told me they did not find any problem with the car. my check engine light came on serveral time after my initial return each time the service staff did not find any problem. each service visit i informed the service staff that the car still did not excelarate. on a routine oil change i spoke to a new service staff empolyee, told him of my concern and dissatisfaction with the car. after waiting for over an hour, i was told that they had finally found the problem (69k plus miles, 3 years later) the engine had misfired cylinders. i was told that apparently all this time the computer in the car and the engine were disfunctional and didnot communicate. the service staff attempt to fix what i would call a defective parts. after the fix the car still did not perform. about three weeks ago the repair failed. my check engine light came on and i was told that what was fix had broken. i was also told by the chrysler corp. engine trouble should be discovered during a routine oil change. it was not in my case. it took three years of routine oil changes before they discovered the problem with the defective engine in my car. i feel hayes & chrysler corp should be responsibile for the re-repair. can you help or adivse where i can seek assistance. thank you | |||
| 04/07/2011 | 86000 | ||
| Tl*the contact owns a 2007 chrysler pt cruiser. the contact stated the piston ring in the engine has burned out causing the engine to fail. the contact took the vehicle to a local mechanic who stated the vehicle needed a new engine. the contact did not notify the manufacturer of the failure. the failure mileage was 86,000. | |||
| 04/07/2011 | 86000 | ||
| Tl. the contact owns a 2007 chrysler pt cruiser . the contact stated the piston ring in the engine has burnt out causing the engine to blow. the contact took the vehicle to a local mechanic and the mechanic stated the vehicle needs a new engine. the contact has not called the manufacturer. the failure mileage was 86,000. jo | |||
| 05/09/2011 | 41112 | ||
| Tl* the contact owns a 2007 chrysler pt cruiser. the contact was driving 35 mph when oil started leaking from the engine. the contact stated that he previously noticed a oil puddle in the driveway of his home. the vehicle was towed to a dealer where a diagnostic was performed that determined that the short block in the engine would need to be replaced. the contact was concerned that the vehicle could have stalled and caused a crash. the failure mileage was 41,112. | |||
| 05/09/2011 | 41112 | ||
| Tl. the contact owns a 2007 chrysler apt cruiser. the contact stated while driving 35 mph oil started leaking from the engine. the notice a puddle of oil in the driveway. the contact had the vehicle towed to a dealer from a diagnostic test . the test results showed the short block in the engine needs to be replaced. the contact stated the vehicle could have shut off and caused a crash. the failure mileage was 41,112. jo | |||
| 03/10/2010 | 85000 | ||
| 2007 chrysler pt cruiser, front crank shaft seal blown out 5 time since 2/2008. leaking oil- over 1 quart every 10 miles. fixed 4 time by a ase certified mechanic. contacted chrysler and was told that this is a know issue with the 2007 pt cruiser and that it needs a short block. found 100s of accounts of this online people experience it. chrysler referring to it as a silent recall. oil light doesn't come on at high speeds could lead to an engine seize. | |||
| 03/01/2011 | 49000 | ||
| Iwas driving and entering the expressway from an on ramp when my check engine light came on after i heard a ding sound. i tried to excellerate and could not go over 20 miles an hour with out the car sputtering as if it was not getting gas. i drove to the nearest off ramp and preceded to a dealership where i had an oil change done on the same car a month prior. i had bought the car used from carmax just 4 months ago and it only had 44,000.the tech said it was probably something minor. when he called to tell me what was wrong it was not minor. the cam and crank position sensors had gone out. at the tune of $491.00 to fix it. i called the operations manager at carmax and all he wanted to say was thank goodness i had bought the extended warranty so it would only be $300.00 for the deductible. i saw that there were others with this same problem. i have had more people tell me that these cars (pt cruisers) have many problems and that something is always going wrong with them. i wish i had never gotten this type of vechile now!!! i am stuck with this car because i cannot trade it in, i would be upside down. hopefully i will not have the oil problems that all the others have had. if i had known they were built in mexico i would not have even thought about buying it. | |||
| 01/02/2011 | 85000 | ||
| Tl- the contact owns a 2007 chrysler pt cruiser. the contact stated there is an internal failure with the engine of the vehicle. the crank seal gets knocked out because the engine design causes the failure and leaks oil all over the exhaust system. the contact spoke with the manufacturer was and was told the vehicle does not meet the criteria to repair the vehicle, so they would not be able to get a good will warranty on the vehicle. the vehicle had not been repaired at the time of the complaint. the failure mileage and current mileages were 85,000.rl | |||
| 05/24/2010 | 54000 | ||
| Tl- the contact owns a 2007 chrysler pt cruiser. the contact stated that the vehicle has started lose oil at an alarming rate. the mechanic stated that crank shaft has to end play and it is pushing out the front crank seal and pistons. the mechanic stated this can cause the engine to lock up at any moment. the failure mileage and current mileage was 54000.rl | |||
| 02/08/2010 | 21081 | 1 | |
| 1)massive oil leak. from front crankshaft seal being pushed out 2)chrysler 2.4 have (inner company memo)star 3)remove engine measure crankshaft endplay then replace with short block. *tr | |||
| 03/21/2009 | 35700 | ||
| Tl*the contact owns a 2007 chrysler pt cruiser. when approaching a stop light or when idling, the vehicle vibrates violently. on one occasion, the vehicle stalled while idling. the contact has taken the vehicle to the dealer for diagnostic testing on numerous occasions, but they could not locate any failure codes nor duplicate the failure. the safety hazard still exists. the contact filed a complaint with the manufacturer. the failure mileage was 35,700 and current mileage was 40,000. | |||
| 02/19/2009 | 42018 | 1 | |
| Thrust bearing failed and crankshaft was badly ground on thrust surface. thrust bearing set only had thrust bearing surface on upper half. 5 weeks after this repair the seal failed again. mechanic replaced the seal at no charge but could not warranty as he has no idea why it failed. contacted chrysler and they considered a refunding our original repair cost but then denied. i have all corresponded with chrysler, the mechanic as well as the crankshaft and bearing pieces. *tr | |||
| 11/10/2008 | 10000 | ||
| Tl*the contact owns a 2007 chrysler pt cruiser. the contact stated that the vehicle would not shift gears and continued to become stuck in second gear. the check engine warning indicator illuminated on the instrument panel and the dealer could not duplicate the failures. on a separate occasion, the vehicle failed to shift gears again. the dealer replaced all of the engine solenoids to remedy the failure; however, the failures persisted. the dealer informed the contact to bring the vehicle back to the shop. the vin was unknown. the failure and current mileages were less than 10,000. | |||
| 01/17/2009 | 390087 | 1 | |
| I was leaving a shopping plaza when i drive over, a huge pothole in the right lane i using to leave for home. in my 2007 pt cruiser. which in turn damage my radiator, radiator support beam , the bottom of bumper and grill, and i was just inform to that the head gasket is needing a replace it as well. *tr | |||
| 01/23/2008 | 13000 | 1 | 01/23/2007 |
| Bought 2007 pt cruiser with 00003 miles at 12 months of use and 13000 mi engine had to be dismantled,camshaft was pushing seals out faulty engine assembly , these cars were manufactured in mexico and built cheaply, oil dipstick was dry no oil lamp ever came on found the problem by the puddle of oil on driveway,could of blown engine while driving on highway. *tr | |||
| 09/23/2007 | 1100 | 5 | 02/25/2007 |
| Tl*the contact owns a 2007 chrysler pt cruiser. while driving 60 mph, the check engine illuminated and then the vehicle overheated. the dealer stated that the thermostat was stuck and the head gasket warped to due heat. the head gasket and thermostat were replaced. the failure mileage was 1,100 and the current mileage was 1,258. updated 12/12/2007 *bf malfunction light illuminated, engine vibration probably caused vacuum hose to loosen. the repair of vacuum hose to evaporated system on october 17, 2007. updated 12/12/07 *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 06/11/2011 | 47000 | ||
| Tl - the contact owns a 2007 chrysler pt cruiser. the contact stated that the oil lamp illuminated. she stated that she checked the levels and there was no oil on the vehicle. the vehicle was taken to the dealer who diagnosed that the oil was pouring out of the crank shaft and the engine was wobbling and spinning as a result the front seal was destroyed. they also stated that the long block had to be replace. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure and current mileage was 47,000. pm | |||
| 03/11/2011 | 69100 | ||
| Tl* the contact owns a 2007 chrysler pt cruiser. the contact stated that the check engine warning lamp was illuminated and smoke began emitting from under the hood area. the vehicle was towed to the dealer who diagnosed that the crank shaft seal failed. the vehicle was repaired and the next day, the contact experienced an abnormal oil leak. the vehicle was taken back to the dealer who advised that there was excessive movement in the crank shaft which caused the seal to be pushed outward. the manufacturer was contacted who stated that there were no recalls for the failure but they decided to extend a goodwill warranty that would cover the replacement of the engine block. the vehicle was not repaired. the failure and current mileage was 69,100. | |||
| 03/11/2011 | 69100 | ||
| Tl - the contact owns a 2007 chrysler pt cruiser. the contact stated that the vehicle check engine lamp illuminated and smoke was coming out from under the hood. the vehicle was towed to the dealer who diagnosed that the crank shaft seal failed. the vehicle was repaired and the next day there was a oil leak. the vehicle was taken back to the dealer who stated that there was excessive movement in the crank shaft which cause the seal to be pushed out. the manufacturer was contacted who stated that there was no recall for the failure but they decided to extend a goodwill warranty that will cover the replacement of the engine block. the vehicle was not repaired. the failure and current mileage was 69,100. pm | |||
| 02/10/2011 | 49000 | ||
| Tl - the contact owns a 2007 chrysler pt cruiser. the contact stated the vehicle was leaking oil. the vehicle was taken to a local shop who diagnosed that the crank shaft, and the front seal needed to be replace. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileage was 49,000. pm | |||
| 08/18/2010 | |||
| 2007 chrylser pt cruiser about 63300 miles. consumes about 4 quarts about every 2500 miles. i have noticed this since i purchased the vehicle in 2008. it seems to be increasing with mileage. i have found that there is really no point in changing the oil because i replace all of it before the 3000 so i am just replacing the filter. | |||
| 06/10/2010 | 40000 | ||
| My 2007 chrysler pt cruiser is consuming two quarts of oil a day. it started using this amount of oil once the car reached a mileage of 40,000. the pt cruiser is currently unable to travel on the interstate. i am only able to drive through the city; where it will barely get up to twenty mph. the current mileage as of 8/28/10 is 52,736 and i received the car with 36,000 miles earlier this year. | |||
| 05/09/2009 | 56000 | ||
| Tl*the contact owns a 2007 chrysler pt cruiser. the contact stated that there was too much end ply on the crankshaft of her engine. as a result, the seal on the engine is separating and causes oil to spill, which could lead to a fire. the dealer was aware of the issue, but the vehicle was 20,000 miles out of warranty; therefore, they refused to repair the issue. the failure began on may 9, 2009 and the engine blew out a few days later. the failure mileage was 56,000. | |||
| 03/02/2009 | 24000 | ||
| Tl*the contact owns a 2007 chrysler pt cruiser. she added eleven quarts of oil in her vehicle due to a an unidentifiable leak. the dealer stated that it could be leaking; however, they could not see the leak or explain if the oil was burning rapidly in the vehicle. the mechanic is currently replacing the short block in the engine. the vin is not available. the failure mileage was 24,000. | |||
| 01/17/2009 | 22000 | 1 | |
| Tl*the contact owns a 2007 chrysler pt cruiser. while driving at an unknown speed, the contact heard a loud noise coming from the vehicle. the dealer stated that the rear main oil seal failed and caused all of the oil to leak out of the engine. there was no warning indicator illuminated to notify the contact of the failure. the dealer repaired the vehicle. the failure mileage was 22,000. updated 04-23-09 updated 04/24/09.*jb | |||
| 07/15/2008 | 15000 | 1 | |
| Upon acceleration between 0 and 30 mph there is a feel of the engine missing or the transmission/torque converter chattering. have had the vehicle to the dealer two times and they advise there is nothing abnormal occurring in the vehicle that it is a characteristic problem in the vehicle. *tr | |||
| 12/24/2007 | 14400 | 1 | 06/11/2007 |
| On december 24, 2007 i took my 2007 pt cruiser, that is only 6 months old, to firestone to be checked on cause i noticed i was leaking oil. they proceeded to take my car put it on the lift and noticed it was leaking dramatically. they then told me that i had major engine trouble and needed to have it checked out. i went to sears auto center i pulled in front within 10 minutes all the oil in the car was on the ground. i had them look at it and they said my car has major engine trouble. i had my car towed to the dealership which i bought it. on december 26. 2007 i got a phone call saying they had to order the small block for the car because a bearing in the crankshaft went and blew the bottom half of the engine out and it would cost about $6,000 to fix. he also told me the part would be in friday december 28, 2007 but he had no idea when it would get done because of the amount of work that needed done. i then contacted chrysler because i feel unsafe in a car that no warning lights come on and that needed major engine repair within the first six months. after it's fixed i'm worried it is going to happen again. they advised me i could trade it in for something else but i would have to carry the balanced owed over. the dealership didn't want to give me much for it. i called chrysler financial and they advised me to contact my attorney general's office to see about a lemon law or a buy back because a car that is only 6 months old should need work that extensive. i then contacted chrysler to see if they could just replace the car because of the amount of damage was done. they then advised me they would send the dealership all the paper work that is needed to document the damage and for me to contact the attorney general's office to see if the company is required to buy back this vehicle that needed this extensive work done to it. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 06/10/2010 | 40000 | ||
| My 2007 chrysler pt cruiser is consuming two quarts of oil a day. it started using this amount of oil once the car reached a mileage of 40,000. the pt cruiser is currently unable to travel on the interstate. i am only able to drive through the city; where it will barely get up to twenty mph. the current mileage as of 8/28/10 is 52,736 and i received the car with 36,000 miles earlier this year. | |||