Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
04/26/201219318
 I was driving the car and the car started pulling and making a scraping noise, i took the car into chrysler and they did an oil change and said i deed brakes and had worn shocks> i tol them i thought that was unusual for a car with only 19k on it. i told them i wanted a second opinion, i took the car that day to midas, they confirmed the right break was shot and was the rotor but the rest were fine, and the shock was not worn but leaking. i called chrysler and told them they were mistaken and if they were doing there job they would have notice that a month earlier when the car was in there for tire rotation. the brakes were r fixed for 354.00 and chrysler wanted me to send the receipt when they quickly denied. the car has a lifetime warranty on it, and i understand the 1yr etc on brakes..but if i drove the car normally it would have shown up,,and this was not wear (i kept the used parts) and thew shocks not worn. i bought the car brand new and wondering if it was damaged on the lot or something...
09/29/201016000
 Tl- the contact owns a 2007 chrysler pt cruiser. the contact took the vehicle in for an oil change and was told that the bushings needed to be replaced. when the vehicle goes over bumps the two front tires start to shake. the dealer stated that even though the bushing and control come together, they have a kit to replace the bushing now and they are not covered under any warranty. the contact stated that shaking has seemed to make the air bag light stay. the contact is concerned that the bushing went out at 20000. the failure mileage was 16000 and the current mileage was 20000.rl
SUSPENSION - FRONT
05/28/201037000
 Informed, during a state required annual vehicle safety inspection that, after only 3 years and 37,000 miles, that the lower control arm bushings on the car are completely gone metal is rubbing metal. the wearing was not noticed by a chrysler dealer when i had a brake repair done 5 months ago. i feel this may have been intentional so that the repair would not be covered by the warranty. i was informed by the dealer that my warranty expired 1,000 miles ago and 10 days. i was also told that this is a common issue with the pt cruiser but was never issued a tsb or a recall.