Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
10/31/201135000
 While driving at speed of 40 mph all lights on the console began blinking repeatedly, the tachometer and speedometer began going up and down, car began to rapidly decelerate and then died giving me just enough time to get off the side of the road before causing an accident. turned off ignition and restarted the ignition car gave no indications of malfunction, drove home and have not drove since. if you google pt cruiser console going crazy you will see multiple other owners are having the same issue. this is not just a simple malfunction this is a danger to not only the owner but to others on the roadway. chrysler should be checking into the issue, but instead after contacting them and letting them know others are experiencing the same issue, they told me unfortunately, we are unable to provide technical assistance to diagnose the situation you have outlined in your email...if you have been working with an authorized dealership but the problem is not yet resolved, seeking a second opinion from a different dealer may be a viable option. which i take to mean take it to a dealership, get charged an outrageous amount for them to see if they know what is wrong, if they still don't know after charging you $600 then take it to another dealership which may know more about our cars than we do.
this is an irresponsible, slipshoddy way to run a company. if we want to have a good reputation for cars then the companies that make them have to stand by them and not try to send their customers off to other dealerships after charging them an arm and a leg and still not knowing how to fix it. they should know their cars better than say a honda dealership would. i hope other people have posted complaints so that chrysler will fix this life threatening issue because going from 40 to 0 on a busy road is dangerous!