Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
10/26/201260000
 While exiting the driveway, the horn just randomly began going off and would not stop. nothing we did would stop it. we turned off the car, and began pulling all fuses and relays associated with the horn until it stopped. when we put the relay back in, the horn went off again. the only way to keep the horn off, is to pull the relay- otherwise it blows 24/7. we replace the relay with a new one; same thing- horn blowing 24/7. so now i am driving around without a horn, which is a very dangerous thing to be doing. not to mention i can not pass a safety inspection without it. based on our research, the only way to fix it, is to replace the guts under the air bag, which means replacing the air bag as well. how is this not a safety issue? chrysler should be issuing a recall for this!!!!
11/15/201250000
 Horn/air bag module broken. horn goes off randomly while driving, parking or unlocking/locking the doors. i drove into a garage on the way to work and they diagnosed the problem as the horn/airbag module was broken. the estimate was $1100; however, i opted for the less expensive, unsafe remedy and just had him disconnect the horn. (big safety hazard). there have been so many complaints for this and im curious why this has not been recalled. its clearly a major saftey issue, i scared an elderly driver this morning, my horn was blowing non-stop and she froze in the intersection. very unsafe!
05/24/20121156341
 Horn continuously blows. pulled fuse to stop horn blowing and disabling the air bag. *tr
05/24/2012115634
 Horn continuously blows. pulled fuse to stop horn blowing and disabling the air bag
02/25/201294527
 At random times while driveing the horn blows and stays on like it's stuck , it will do it at random times while parked or locking and unlocking the doors . sometimes you can beat on the center of the steering wheel and it will go off like their is a short in the electrical wireing of the horn button . the only way to drive the car or keep the battery from draining is to pull the horn relay out of the fuse block and then you don't have the safety of the air bags . in most states the horn must work in order to pass a vehicle inspection . i also phoned the chrysler corp. to let them know of this on going unsafe issue that so many of thier customers are liveing with and they said their were no recalls at this time . thier has probably already been many accidents and fatalities from this hidden failure . horn blowing at the wrong time or no horn at the right time and no air bags to protect you at that time .......
09/01/201136500
 The horn begin blowing intermittently whenever the steering wheel was turned, then whenever there was a bump in the road, then while in the garage. banging on the steering wheel sometimes stopped it. local mechanic diagnosed the problem as the horn contacts that are part of the airbag in the steering wheel. replacement cost quoted as $998. on searching the internet, i find many reports of the same problem. chrysler should issue a recall for this problem and refund the cost to any who have paid to fix the problem.
06/01/201142000
 Several times my horn came on and honked continually. it happened when i was driving as well as when my car was just sitting in the driveway. i almost got a ticket from the local police one day because of it. it happened when i hit the button on the remote to unlock the car door, or for no reason at all... when i was driving, i had to push down hard on the center of the steering wheel as i steered with the other hand. it was very dangerous. when i took it to the car dealer, i was told it was caused by a clock switch that controls the horn and the air bag. it would cost over $600 just for the part. it will be around $1100 with labor. since i don't have that much money to spare, my they told me to pull the horn relay fuse out. the service technician said doing that would stop the horn, but also prevent the air bag from deploying. so now i am driving without a horn or an air bag, a major safety hazard, especially when my wife and children must ride in our car. i contacted chrysler to lodge a complaint & they were very rude to me & the rep told me to do whatever as they have never heard of such a complaint, even though there are thousands of gtc owners that are complaining all over the internet of the exact same issues!!! it is ridiculous that i have to sacrifice my family's safety due to no support from chrysler. i could understand if it was a part that wears out , or could be broken by negligence, but it's not!! i informed them that i will register a complaint with you.
05/01/200955000
 Tl- the contact owns a 2006 chrysler sebring convertible. while traveling at any speed the contact noticed that the airbag light will intermittently appear on the dashboard. the vehicle has not been diagnosed and there were no prior warnings. the current mileage was 65000 and the failure mileage was 55000. bml
AIR BAGS - FRONTAL
03/05/201145000
 2006 chrysler sebring convertable approx 45,000 miles for no reason horn goes off and will not stop blowing. only way stop stop the horn is by removing the fuse which deactivates the airbag as well as the horn. to stop my horn i have to drive without an airbag. i have taken the car tto the chrysler dealer who says warrenty is up and it will cost up to $1000 dollars to replace the hornpad and airbag. i have read numerous complaints of other sebring owners having the same issue and cannot believe a safety recall has not been issued.