Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 06/06/2011 | 57193 | ||
| Just imagine driving down the street at approximately 25-30mph and your hood flies up against the windshield. fortunately for me the person behind be was alert and did not plow into the rear of me. i phoned the insurance company immediately, and i was advised to take the car to a recommended collision center which repaired my car pretty quickly....too quickly i suppose because when i called the chrysler, llc office they special investigator said in error that there was nothing that they could do because the evidence was destroyed. he essentially said that that there was nothing more that chrysler could do. they don't know why it happened but it seemed as if the latch was working perfectly now. well i now have a new hood but the same old latch. my major concern is that if you don't know why it happened to begin with how do you know that it is fixed. suppose that it is not the latches at all but something connected to the latches that made them both fail. no one is listening to me. i am now very fearful of driving my car which i mentioned to the chrysler special investigator and his recommendation to me was if you are that afraid you ought to just trade it in and get something else he said that they have done all and everything that they intend to do and he hung up the phone with me still talking. i just want this to go on record as a pretty serious problem; but know one is listening! | |||
| 06/05/2011 | 54000 | ||
| I have a 2008 chrysler sebring convertable (clothe top) in 2009 the latch and stryker for the rear trunk had to be replaced.trunk would not lock! this was covered under warranty... now it is 2011 and once again the latch and stryker have broken! this is the 3rd one in 3 1/2 years!!! now i have no warranty and its been over 12 months so the parts have no warranty! i personally think the trunk is way too heavy with the convertable top(located inside upper deck) is causing the latch to break! | |||
| 09/21/2008 | 7000 | ||
| The latch mechanism for the truck that controls the tip back and locking fails. it falls out of alignment and has to be replaced. my has been replaces three times since i have own this car in july 2007. | |||
| 07/24/2010 | 17500 | ||
| My car was parked in my garage. i went to leave and the car would not come out of park. the car had to be towed to the dealer to be fixed. they stated that a part had broken. i could not even use the manual release to get it into drive. | |||
| 09/21/2008 | 7000 | ||
| The latch mechanism for the truck that controls the tip back and locking fails. it falls out of alignment and has to be replaced. my has been replaces three times since i have own this car in july 2007. | |||
| 07/24/2010 | 17500 | ||
| My car was parked in my garage. i went to leave and the car would not come out of park. the car had to be towed to the dealer to be fixed. they stated that a part had broken. i could not even use the manual release to get it into drive. | |||
| 09/21/2008 | 7000 | ||
| The latch mechanism for the truck that controls the tip back and locking fails. it falls out of alignment and has to be replaced. my has been replaces three times since i have own this car in july 2007. | |||
| 07/24/2010 | 17500 | ||
| My car was parked in my garage. i went to leave and the car would not come out of park. the car had to be towed to the dealer to be fixed. they stated that a part had broken. i could not even use the manual release to get it into drive. | |||
| 09/21/2008 | 7000 | ||
| The latch mechanism for the truck that controls the tip back and locking fails. it falls out of alignment and has to be replaced. my has been replaces three times since i have own this car in july 2007. | |||
| 07/24/2010 | 17500 | ||
| My car was parked in my garage. i went to leave and the car would not come out of park. the car had to be towed to the dealer to be fixed. they stated that a part had broken. i could not even use the manual release to get it into drive. | |||
| 08/13/2010 | 30800 | ||
| 2008 sebring convertible shifter is stuck in park; the car cannot be moved. dealer said it is a common problem with the brake shift interlock breaking. the entire shifter unit must be replaced; cost $150-$200 since the sebring is 3 months out of warranty. they said the part breaks on several current chrysler models all the time; a web search confirms it. a bright pink plastic piece breaks where a spring attaches to it, that allows the interlock to disengage when the brake is depressed. what if this common problem happens when you are in a remote location with no cell phone service? what if you needed your car for a medical emergency? | |||
| 08/25/2009 | 17775 | 1 | |
| My 2008 chrysler convertible cloth top has been at the dealership service department for 3 weeks as of today. the trunk lid won't go down. the towing company would not even tow it because it would damage the car further. called chrysler and they said they had several complaints and that they were tooling the top. *tr | |||
| 06/03/2009 | 20100 | 1 | |
| I purchased a new 2008 chrysler sebring hardtop convertible in october of 2007 and i am having problems with the convertible top and door locks. i took my vehicle to the shop several times regarding this matter and they are not able to satisfied me regarding my car. *tr | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 01/01/1901 | 1 | ||
| Ltr re repairing defective parts in their vehicle, unable to get any cooperation from dealership; seeking help from nhtsa. *kb the consumer stated she doesn't want to drive around with recalled parts on her vehicle and there was also an odor which smelled like fire coming from the vehicle. *jb | |||