Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEAT BELTS
080100304/25/200310001520Seat belt cinch bar service for various models including 2004 models. *tt06/05/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
05/03/20111250001
 Seat belts would not pull out. at first it only happened sporadically and for short duration. problem occurred more often until belts have not worked at all for past 2-3 weeks. *tr
05/03/2011125000
 Seat belts would not pull out. at first it only happened sporadically and for short duration. problem occurred more often until belts have not worked at all for past 2-3 weeks.
09/13/2011111300
 Tl* the contact owns a 1997 chrysler sebring convertible. the contact stated that the driver side seat belt remained stuck in the retracted position and he was unable to use the seatbelt. the dealer informed the contact that there were no recalls and offered no further assistance. the manufacturer had not been notified of the failure nor was the vehicle diagnosed or repaired. the current mileage was 111,320 and the approximate failure mileage was 111,300.
09/13/2011111300
 Tl- the contact owns a 1997 chrysler sebring convertible. the contact stated that the driver side seat belt remained stuck in the retracted position and he was unable to use the seatbelt. the dealer informed the contact that there were no recalls and offered no further assistance. the manufacturer had not been notified of the failure nor was the vehicle diagnosed or repaired. the current mileage was 111,320 and the approximate failure mileage was 111,300. kmj
06/25/2011
 I have a 1997 chrystler seabring jxi convertible, that the seatbelst are generally useless. both the passanger and driver seat belst lock and will not retrack, therefore you are not able to use them. this is a safety hazzard especially in a convertible. i live in a state where seatbelts are requires, but when they are locked i can not use them. i have not found where the seatbelts have been recalled, shouldn't there be a lifetime guarantee on seatbelts since they are a safety device? i have owned the car for 3 years now and it is an ongoing situation with the most recent being yesterday.
04/17/200815
 Occasionally, the seatbelt on on my 1997 chrysler sebring locks up. when it does, it cannot be extended/pulled out. this has happened numerous times. when it happens, both seatbelts freeze, leading to the conclusion that it is an electrical problem. sometimes, after waiting a half hour or so, the problem corrects itself. in the meantime, unless i have time to wait, i must drive without the safety of my seatbelt, which not only puts my life at risk, but makes me a lawbreaker and potentially liable for a ticket. i have called several chryler dealers, none of whom admits to having heard of the problem and all of whom want to run expensive tests to diagnose the problem. a quick google search shows that many many people have had the exact same problem. it is a potentially life-threatening situation, and we need the government to step in an help us please! *tr
05/07/2005107/01/2002
 Dt: consumer received recall 04v021000, on march 15, 2005. she had called dealer to arrange for repairs, but they told her to bring the vehicle in at her convenience. the recall work was never performed. on may 7, 2005 she was picking her daughter and while the vehicle was in park it went down a small hill in a parking lot and traveled at least 200-300 feet. the vehicle was also turned off. this happened so fast she could not remember whether the brakes worked at that time. there was a telephone pole that stopped the vehicle. upon impact, the airbags did not deploy, and the seat belts did not restrain the passengers. the passengers head went through the windshield and her knees hit the dash board. the driver's right rotor cuff and neck were injured. there was $8700 worth of damage to the vehicle, and it was totaled. the manufacturer stated that they could not do anything about it. a inspector from daimler chrysler inspected vehicle on may 12, 2005 at 2 pm. he never spoke to the consumer, but the manufacturer sent a report.*ak
05/07/200585000309/01/2003
 Dt: was driving at an unknown speed and pulled in front of a bowling alley to pick up another passenger. turned the engine off with key in ignition, within a matter of seconds the vehicle began to roll forward. the car gained speed and was too quick before the consumer could gain control. the vehicle went down an incline and crashed into a parking lot pole. the air bags did not deploy. both passenger had seat belts on but passenger seat belt did not remain locked and passenger struck the windshield, this did not unlatch but a great deal slack came from that seat belt. had received a recall on the transaxles floor shift(no nhtsa recall camp id# available) this recall had not been performed. a inspector from chrysler came out to impasses vehicle who later noted this incident was not due the recall but consumer does not know how he made this assumption because he just looked at vehicle-the vehicle was locked up at the time. no repairs have been made. dealer did make aware there was also a recall on throttle as well(no nhtsa recall id at this time.) dealer and chrysler are unwilling to cover damages as well the recall repair.*ak
SEAT BELTS - FRONT
03/15/200583000106/08/2003
 Dt: the contact received a recall letter on 3-15-05 concerning the trans axle floor shifter ignition/park interlock she called at the end of march or the beginning of april and made an appointment to have vehicle checked. on 5-7-05, before the scheduled appointment, the vehicle popped out of gear and hit a pole. and the estimated damage was $8,700. on 5-12-05 chrysler sent an investigator to check the vehicle . the consumer was not present at the inspection, but someone else who was at the inspection claimed that the investigator tried to start the car and it wouldn't start. he did not think the trans axle floor shifter ignition/park interlock had anything to do with the crash. the consumer did not agree, stating that the driver and the passenger were injured in the crash. neither the seat belts nor the air bags worked in the crash.*ak
05/01/20035000007/07/2000
 This car is garbage! i have had water leaks, had to replace complete fabric interior! the battery light now refuses to go off along with the engine light. i have gone through 4 batteries in a year, have replace the alternator and i still have problems. not one shop, along with a dealer, can understand why this car will not run properly. the dealer who sold me the car told me it was too late for him to do anything about it. i also have the same problem as everyone else with the seat belt, drivers side. it no longer connects together. dealer who sold me car stated the car was a 6 cylinder as does my title, found out recently that car is only 4 cylinder. *nlm
SEAT BELTS - FRONT - ANCHORAGE
110/25/1997
 Passenger side seat belt is twisted in fabric and will not retract outward. seat can't be occupied until fixed. dealer was not notified. *ak consumer stated that driver's side belt was loose and does not fully retract. the vehicle had a recall on full throttle cable however, consumer did not mention if a problem still existed.*yh
SEAT BELTS - FRONT - RETRACTOR
06/10/200587000105/01/2001
 Dt: the seat belt on the passenger seat retracted and will not come out, making it impossible for the passenger to buckle the belt. this occurred about two weeks ago. vehicle was seen by the dealer, and there would be a charge to the consumer for this repair. *ak *jb
08/15/200350000508/01/1997
 Strong gasoline odors came into vehicle from the outside when driver's side window was down. vehicle had been to the dealer on two separate occasions, and they were unable to locate the cause of the problem.*ak.....paint on vehicle was fading-turning black to white. from inside rearview mirror consumer was not able to see back of vehicle. seat belt on passenger's side had a broken seat belt retractor. in addition, passenger's leather seat was cracking, and stitching on convertible top was coming out. *ak
05/01/20041100001
 Driver side seat belt failed to release from the retracting position, so the buckle could not be fastened. dealership indicated that the problem may be due to a defective retractor. dealership had to take apart the entire driver side seat to inspect the retractor.*ak
02/07/20033495004/07/1997
 Seat belt failure. ph
 Driver side seat belt retracts halfway back to the spool. seat belt is malfuctioning which can cause belt to loosen tension or lock up and not retract to secure passenger. dealer is aware. please provide more information.*ak
06/12/20021004/01/2000
 The driver'sand front passenger seatbelt will not releasei took my car to a chrysler dealer to see how much it would be to fix them i was told over $600.00 to fix them both i brought my car used and the extended coverage has expired i live in ill where seatbelt are mandatory i do not have the kind of money it takes to fix something that should be covered for the lifetime of the car genrally i don't complian about anything but what is it going to take for chrysler to do something.*ak