Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 10E059000 | FEDERAL-MOGUL CORPORATION | E (Equipment) | 22689 | MFR | CHRYSLER GROUP LLC | 12/27/2010 | 12/27/2010 | |||||||||
| Defect Summary | Federal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing. | |||||||||||||||
| Consequence Summary | If there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 09E056000 | QUALIS AUTOMOTIVE LLC | E (Equipment) | 5787 | 11/09/2009 | MFR | CHRYSLER GROUP LLC | 10/09/2009 | 10/13/2009 | ||||||||
| Defect Summary | Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer. | |||||||||||||||
| Consequence Summary | Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Qualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 10/12/2011 | 115000 | ||
| Tl* the contact owns a 1997 chrysler sebring convertible. the contact stated that the driver side ball joint detached from the socket while the contact was driving. the dealer diagnosed that the lower ball joint need to be replaced. the vehicle was included in the recall associated with nhtsa campaign id number: 09e056000 (suspension:front:control arm:lower ball joint), but the manufacturer refused to cover the repairs. the manufacturer proposed that the contact pay 50 percent of the cost of the repairs due to the age of the vehicle. the vehicle was not repaired. the failure and current mileage was 115,000. | |||
| 10/12/2011 | 115000 | ||
| Tl- the contact owns a 1997 chrysler sebring convertible. the contact stated that the driver side ball joint detached from the socket while the contact was driving. the dealer diagnosed that the lower ball joint need to be replaced. the vehicle was included in the recall associated with nhtsa campaign id number: 09e056000 (suspension:front:control arm:lower ball joint), but the manufacturer refused to cover the repairs. the manufacturer proposed that the contact pay 50 percent of the cost of the repairs due to the age of the vehicle. the vehicle was not repaired. the failure and current mileage was 115,000. kmj | |||
| SUSPENSION - FRONT | |||
| 01/04/2011 | 15000 | ||
| I was backing out of a friends driveway in my 1997 chrysler sebring convertible when all of a sudden there was a loud noise and a grinding sound. when i got out to look, it turns out that the front lower ball joint assembly broke in half by the front hub assembly. i then called a tow truck to have my vehicle towed and when the tow company came they informed me this was the 4th chrysler convertible in two months that they have had to tow with the front lower ball joint breaking. i then decided to check for recalls and it turns out there are 2 recalls on this vehicle but when i contacted the loccal chrysler dealership they inform me that there is no recall on my car. how can that be when you list the following recalls 04v021000, 09e056000 and 10e059000 on your website. i am just very thankful that i was not driving at a higher rate of speed when this happened or it could have been serious, like two of the other accidents that happened the tow truck driver shared with me. two of the other vehicles he towed, the drivers were injured when the ball joint broke and they crashed. | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 05/25/2005 | 1 | 08/26/2002 | |
| It's a constant rattle noisy at the front of the car, when we bougth the car and start driving it we notice the noisy we took the car to the dealer and they said they didn't found anything, didn't drove the car for the last two years, move to dc, start driving the car again and the rattle getting worst i took the car to a mechanic and they said they fix the car i paid almost $900.00 and the problem still there, i took the car to the mechanic 1 month after they fixed, the invoice said 90 days warranty, now they said it's probably another problem, it's the same problem same noisy. i just want my car fixed, for what i paid. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 07/09/2007 | 135000 | 1 | 09/27/1999 |
| Tl*the contact owns a 1997 chrysler sebring convertible. on july 9, 2007, while driving 10 mph, the control arm detached from the vehicle. the failure caused the axle to fall off the vehicle. there were no warning indicators prior to the failure. the control arm and axle were replaced on july 11, 2007 for $1,080. the dealer stated that her vin was excluded from recall # 00v421002 (suspension:front:control arm:lower ball joint). the current and failure mileages were 135,000. | |||
| 07/07/2005 | 150000 | 1 | 01/04/2004 |
| Right front lower ball joint fractured and ripped out the drive shaft from the transmission causing loss of steering. a new lower control arm and drive shaft was installed to correct the problem. | |||
| 06/01/2000 | 70000 | 1 | 03/01/1997 |
| Front lower ball joint failed while driving. *ak | |||
| 05/05/2004 | 56000 | 1 | 07/30/1997 |
| Making left hand turn driver side wheel collapsed. *ak | |||