Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL
21069904/02/1999605014Conditions with intermittent loss of speed control. *tt05/24/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
05/07/2005107/01/2002
 Dt: consumer received recall 04v021000, on march 15, 2005. she had called dealer to arrange for repairs, but they told her to bring the vehicle in at her convenience. the recall work was never performed. on may 7, 2005 she was picking her daughter and while the vehicle was in park it went down a small hill in a parking lot and traveled at least 200-300 feet. the vehicle was also turned off. this happened so fast she could not remember whether the brakes worked at that time. there was a telephone pole that stopped the vehicle. upon impact, the airbags did not deploy, and the seat belts did not restrain the passengers. the passengers head went through the windshield and her knees hit the dash board. the driver's right rotor cuff and neck were injured. there was $8700 worth of damage to the vehicle, and it was totaled. the manufacturer stated that they could not do anything about it. a inspector from daimler chrysler inspected vehicle on may 12, 2005 at 2 pm. he never spoke to the consumer, but the manufacturer sent a report.*ak
06/03/2005103/24/2004
 Dt: consumer complained of a vehicle speed control problem. brake would not work, vehicle revved, and did not stop, vehicle over accelerated, causing it to ram into another vehicle. ak
1
 Problems with vehicle throttle control cable.*mr the consumer received a recall notice regarding the throttle cable. the consumer was told the part had not arrived and when it did arrive the consumer would get a call, the consumer had to call the dealer back and found out the part had arrived, but no one called to let the consumer know. the dealer stated someone would come to the consumer's home, however no one ever called to confirm. *jb *nlm
10/29/19991001/01/1997
 The cruise control application does not consistently follow the comands as described on page 66 of the owners manual. (1) the cruise will not regularly set a desired speed, unless the cancel button is pressed following the on/off button. (2) after depressing the brake pedal to de-activate a speed setting, the resume button ignors the prior setting speed and continues to accelerate. (3) while pressing and holding the set/coast button, the speed accelerates. *ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
02/08/20051384901
 Vehicle experienced sudden acceleration. owner was driving to an intersection. upon approaching the intersection, driver applied the brakes and the vehicle began to accelerate. although, the driver had there foot on the brake. *ak
08/18/200380857104/14/1998
 Car continued to accelerate and brakes would not stop the car. had to swerve to the side of the road, pull the emergency brake, and turn the car off. tried to turn car back on, and the car was still accelerating. note: luckily had not got on the major southern california freeway. car was towed to mechanic, and repair was diagnosed as high idle, replaced idle, air control motor. total cost (not including tow) $186.82.*ak
VEHICLE SPEED CONTROL - CABLES
03/16/2005771
 Driver & vehicle leaving toll plaza on the dallas north tollway, headed south towards i-635, about 6 pm on incident date. driver accelerated out of the toll booth, up to about 40-45 mph, and felt a surge in acceleration. attempted to reduce speed by taking foot from the gas pedal, but there was no reduction in speed. applied brake, but still no reduction in speed. pulled hand brake, no reduction. the accelerator seemed to be stuck or hung up. finally thought to shift into neutral, and at some point the accelerator finally let go. was able to exit from the tollway. on 635 access road, attempted acceleration again, and again the accelerator seemed to stick at about 15 mph. backed off, and made way slowly to a nissan automotive dealership off 635 in north dallas. there, a service rep looked under the hood and observed the accelerator cable was badly frayed. as the car was unsafe to drive further, called for a tow and had car towed to chrysler dealer in grapevine, tx. the failure of the vehicle to decellerate on a busy and fast-moving tollway at rush hour could have been catatrophic, but due to luck or grace, there was no collision. however, the driver suffered mental and physical anguish, stress, and frank terror during the event. this car had been subject to a recall issued in august 2002, and had been repaired for the defect at the dealer in grapevine. however, the accelerator cable failed anyway. the logical conclusion is that the defect repair was also faulty, or the defect was not repaired properly. other systems in the vehicle were most likely impacted: brakes and transmission.*ak
07/20/2002
 Manufacturer's recall b22/throttle cable: dealer, desert dodge in las vega, nv. phone# 702/221-000 is unable to honor manufacturer's recall due to no parts being available. please feel free to provide any further information.*ak