Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 10E059000 | FEDERAL-MOGUL CORPORATION | E (Equipment) | 22689 | MFR | CHRYSLER GROUP LLC | 12/27/2010 | 12/27/2010 | |||||||||
| Defect Summary | Federal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing. | |||||||||||||||
| Consequence Summary | If there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 09E056000 | QUALIS AUTOMOTIVE LLC | E (Equipment) | 5787 | 11/09/2009 | MFR | CHRYSLER GROUP LLC | 10/09/2009 | 10/13/2009 | ||||||||
| Defect Summary | Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer. | |||||||||||||||
| Consequence Summary | Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Qualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/13/2013 | 140000 | ||
| I was driving home and turned down my street going only 5 mph and the left front wheel came off | |||
| 03/16/2012 | |||
| I made a complete stop and turned onto another road and heard a loud metal on cement noise pulled over to side of road as good as possible and got out of car and seen ball joint cracked and tire off car. my car was completly on ground in front right of vehicle. had no reason to believe the ball joints needed to be fixed. car drove smooth otherwise. if i would have known it would have been fixed but to just snap. thank goodness i wasnt going faster or nothing was in my way and didnt crash! it was the scariest car accident i ever had. never in my life have i had something like that happen to me in a car that had no signs of needing to be fixed. | |||
| SUSPENSION - FRONT | |||
| 04/18/2009 | 117000 | ||
| 1998 sebring conv. left ball joint came apart causing front end damage. chrysler denies problems with this model . i had to pay for repairs myself and still drive the car with the front end damage. | |||
| 07/28/2003 | 1 | 10/14/1998 | |
| I own a 1998 sebring convertible which i have major front end problems. i was told by firestone that it needs a new rack and pinion. i was also informed that there is a silent recall on the rack and pinion of these vehicles.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 09/18/2008 | 120000 | 1 | |
| My vehicle suffered the exact failure of suspension:front:control arm:lower ball joint failure of recall nhtsa campaign id number: 00v421002 nhtsa action number: rq00015. this basically causes a drive wheel to all but fall off, rendering the car immediately inoperable, regardless of how dangerous the circumstances. i was very lucky in that i was in a residential neighborhood traveling at a low speed, otherwise i could well be dead. i have taken the car into south bay chrysler in torrance california, and despite the very clear nature of the recall, south bay chrysler in torrance, claims (as they have apparently done with hundreds of others) that my car is not subject to that recall and pay for the repairs. per the clear language of the recall, and the exact nature of the failure coinciding perfectly with the reason for the recall, their denial is disingenuous, cynical, disgusting, reprehensible, dishonest. in fact, it's the behavior of a company that has earned it's bankruptcy. *tr | |||
| 08/15/2007 | 87000 | 1 | 12/23/2006 |
| Lower ball joint assembly came apart from the housing resulting in the car falling on the ground. *tr | |||
| SUSPENSION - MULTIPLE AXLE | |||
| 04/17/2001 | 2 | 02/01/2098 | |
| On 2 different occasions within a few thousand miles of each other i have had to replace the left and right rear wheel bearings. each time they were replaced with the identical wrong part which caused the loss of the abs and track system. chrysler provided both the wrong part and incorrect part info. chrysler is using 50+ of these 1998 parts per week . they have since identified there error and have warned there parts mgrs. and corrected the info provided to bca for their oem parts catalogue. i met by coincidence another 1998 sebring owner that lost their abs system after a rear wheel bearing repair. my concern is that chrysler knows that there were repairs made with the wrong part. there customers lost a valuable safety system. chrysler has not notified their customers of the error. it took a great deal of investigation on my part to find and correct the problem. still at this time their is still incorrect info in the hands of many auto repair shops. | |||