Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 812 | 04/01/1999 | 605926 | Customer satisfaction notification regarding covertible top cover instruction label. *tt | 08/02/1999 | |
| 231099 | 04/16/1999 | 604979 | Information on convertible top adjustment. *tt | 05/21/1999 | |
| STRUCTURE - BODY - TRUNK LID | |||||
| 232099A | 08/13/1999 | 232099 | 608371 | Daimler chrysler is now offering internal emergency trunk releases for selected vehicles. *tt | 11/23/1999 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 06/07/2010 | 106000 | ||
| I have a 1999 chrysler sebring which has had the ball joint come out of both sides of the vehicle of the front 2 wheels about 6 months apart. this has caused damage to my vehicle which i have repaired. i am very concerned about my safety and the safety of my family because this last time i was about a mile away from getting on the highway, which could have been deadly. i feel that this is a safety issue and wonder about recalls and if i should be reimbursed. the tow to my home was $106, the tow to the mechanic was $65 and the mechanic bill was $303. this is just the drivers side. this happened on the passenger side as well and i feel i should be reimbursed for both. documents of these charges can definitely be provided if needed. i am concerned about this happening again, not just my own car but anyone else that may be driving one of these vehicles. please let me know either way. thank you. | |||
| 08/01/2006 | 1 | 10/03/2003 | |
| Driver side seat belt failure on our 1999 chrysler sebring convertible jxi. the seat belt locking mechanism fails to lock over time. the plastic locking clip inside the locking clip will break (did break) with continuous use. the dealer wants $100.00 + for the part. if chrysler used a stainless steel locking we would have this problem. also the transmission sensors have a limited life. after driving for 30 minutes or more during low deceleration and low acceleration the transmission bucks and or slips. right now i have swap the passenger side seat belt locking mechanism to the driver side and we sit in the back if we're a passenger because $100.00 right now is not affordable. also when it rains water fills in the rear quarters, right up to the speakers, i have to park on a hill to drain it! *nm | |||
| 01/03/2006 | 1 | 06/27/1999 | |
| My trunk falls down with out any warning. hurts when your head is under it. the fuel light keeps going off and on even when full. the back window came unglued, i was told that i have to purchase a new window and have it installed with a upholstery person, price quotes are 680-780 dollars nothing is wrong with the window seems like such a waste. *jb | |||
| STRUCTURE - BODY | |||
| 07/01/2005 | 2 | 07/22/2003 | |
| Dt: contact states vehicles holds water after a heavy rainstorm because the drain holes underneath the car get clogged up easily. the first time the car contained approximately 4 inches of water, the service dealer did unclog the drain holes. the second time the car contained approximately 8 inches of water, because the consumer was in the hospital he could not have the vehicle taken to the service dealer. the carpet had to be taken out of the vehicle because of the odor where the water had set for the time the consumer was in the hospital. the consumer did contact the manufacturer and they stated the complaint was not on their website so it was not considered a legitimate complaint. *ak | |||
| 02/20/2003 | 599 | ||
| Doors and body dent very easily. this is my second sebring convertable, and my last, sad to say, because i don't think the sheet metal is thick enough. this could have been a beautiful car, so fun to drive with the top down but the dings and dents are everywhere! looks like a washboard! also, several problems with electrical system. check engine light comes on all the time and the dealer says there is no problem with it! try telling that to the person you're selling the car too! also, for such an expensive car, you'd think they'd make the convertable top to last longer. in both of the sebrings i owned the cloth top had to be replaced within the first 3 years! | |||
| STRUCTURE - BODY - DOOR | |||
| 02/20/2003 | 599 | ||
| Doors and body dent very easily. this is my second sebring convertable, and my last, sad to say, because i don't think the sheet metal is thick enough. this could have been a beautiful car, so fun to drive with the top down but the dings and dents are everywhere! looks like a washboard! also, several problems with electrical system. check engine light comes on all the time and the dealer says there is no problem with it! try telling that to the person you're selling the car too! also, for such an expensive car, you'd think they'd make the convertable top to last longer. in both of the sebrings i owned the cloth top had to be replaced within the first 3 years! | |||
| 10/03/2001 | 1 | 04/01/2001 | |
| Vehicle has been in the shop 4 times since bought six months ago. first: housing holding electric motor comes loose allowing fan to tear radiator. second, sensor light comes on. third; ais motor fails while vehicle travelling 60 mph. motor controls idle speed while deaccelerating. failure cause computer to kill all power to vehicle. vehicle lost power steering, power brakes, and all electrical including lights and swerved into oncoming traffic at night. fourth: speedometer will not work and vehicle will not shift gears.through out ownership, there has been black tar dripping out of doors, dealer has addressed this problem 3 times only to have it reoccur. | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 06/25/2004 | 10700 | 1 | 06/25/1999 |
| 1999 chrysler sebring conv. - found that the thick metal frame attaching the conv. top and the frame of the car snapped in half on both sides. unable to drive, top can rip off going down the road. material defect, never wrecked, chrysler admits defective but will not repair. $3300.00 for parts only. *jb | |||
| 04/12/2003 | 1 | 07/24/2002 | |
| I have a 1999 chrysler sebring convertible with a top that is ripping, stiching coming out all around. the car only has 35k miles and has been hand washed with the exception of maybe 4 times. have read numerous complaints from fellow owners of this year/model. when is chrysler going to admit these tops are defective? couldn't wait to own this car & will never buy another chrysler again!! *ak | |||
| 01/15/2004 | 45000 | 1 | |
| The roof tops fabric was wearing out. as a result rear window collapsed while driving. *ak | |||
| 05/04/2003 | 0 | 0 | |
| I have a 1999 sebring convertable and it has a defective top. the top is leaking and the glue holding in the back window is deteriorating. i'm afraid the back window may fly out. chrysler is not owning up to several complaints about the defective tops and two other customers have already had this happen. | |||
| 06/05/2002 | 1 | ||
| Consumer states when the convertible top is down, there is a boot cover that protects the top when it is down and is only held on by 2 small pieces of velcro, the velcro is so small that it does not hold the cover on, while driving, the boot cover blew off and consumer did not realize it until after she was home, the manufacturer was not willing to assist with replacing the cover, consumer later learned there was a recall (99i004000) regarding this issue.*jb | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 06/04/2008 | 72013 | 1 | |
| Trunk lid does not stay up - must be propped. multitude of failures have caused injuries to head, neck and back. *tr | |||
| 04/10/2008 | 72179 | 57 | 05/29/1999 |
| Trunk lid will not stay up. will slam closed if not propped open. in the past there have been a multitude of these same complaints, including ones i have filed, but no they are no longer on the list. *tr | |||
| 01/03/2006 | 1 | 06/27/1999 | |
| My trunk falls down with out any warning. hurts when your head is under it. the fuel light keeps going off and on even when full. the back window came unglued, i was told that i have to purchase a new window and have it installed with a upholstery person, price quotes are 680-780 dollars nothing is wrong with the window seems like such a waste. *jb | |||
| 06/17/2003 | 35000 | 1 | 02/14/1999 |
| Trunk lid in raised position will suddenly drop closed. *jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 07/15/2009 | 75223 | 1 | |
| Trunk lid will not stay up. problem began intermittently at approximately 10,000 miles, possibly dependent on air temperature; by approximately 20,000 miles trunk lid will not stay up without being propped. numerous injuries to head, neck and back, over the eleven years i have owned vehicle. *tr | |||
| 06/04/2008 | 72013 | 1 | |
| Trunk lid does not stay up - must be propped. multitude of failures have caused injuries to head, neck and back. *tr | |||