Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
08270009/29/20006092304Subject regarding non-deployed airbag handling procedures. *tt12/04/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
08/02/201069000
 Clockspring on my 2001 chrysler sebring convertable went out. when i checked the internet i found hundreds of people had this exact same problem with the exact same model and year as mine. this problem disables the air bag
03/02/200970000
 Tl*the contact owns a 2001 chrysler sebring convertible. he noticed that the air bag light illuminated. the dealer stated that clock spring malfunctioned and also caused the horn to fail. the clock spring has been on back order for over six months. the dealer was unsure when the part would be available. the dealer also stated that the convertible cover left latch needed to be repaired. the manufacturer stated that the warranty does not cover the air bag and horn since they are not considered a safety issue. the failure mileage was 70,000 and the current mileage was 90,000.
03/06/20051
 Clock spring on 2001 chrysler sebring convertible defective. began flashing airbag warning light around 42,000 miles. during the next year the horn quit working, then the cruise control quit. the airbag light now stays illuminated at all times. mileage only 56,000. *tr
05/08/2009800001
 I went to my repair shop because my 2001 chrysler sebring convertible airbag light came on and then my steering wheel was making sounds when i turned the wheel. the repair shop diagnosed the problem as a clockspring that needed to be replaced, it disables your airbag, horn, and cruise control when it is broken. i have an extended warranty but was told that it was a federally mandated part therefore was not covered. so, then i contacted chrysler and chrysler told me that since i didn't have an extended warranty through them there was nothing i could do about it. airbags are installed for a persons safety and a part that can disable it should be a safety hazard and should be repaired at the manufacturers cost and not the consumers. why does it matter what type of warranty i have when it concerns a safety issue? *tr
06/20/20081
 I am fed up with this chrysler sebring i bought 2 years ago. its had so many problems and now a major one and a popular one i see is happening and before an accident happens lord willing i will make it to the dealer tomorrow. my steering in my 2001 sebring started up last week when i went to turn the wheel it was super tight and i knew instantly something was wrong. now it is making cracking sounds and is still hard to turn. i called the dealer and they said it sounded like its my rack and pinion. i had taken it to my own mechanic who couldn't find anything visibly wrong with it and said it might be the rack and pinion. after reading all the problems this car has had with the steering i am not surprised mine is right there with them all. i have only 51,000 miles on the car. i am furious. i don't want to pay to get this fixed. i shouldn't have to. its chryslers fault. my air bag light is also on. who knows what that is all about. my car started leaking oil from the oil pan gasket a month after i bought it at 32,000 miles and 2 of the motors have gone out in the power windows. this is really a piece of junk! *tr
04/20/200886000105/01/2002
 Tl*the contact owns a 2001 chrysler sebring convertible. while stopped at a red light, the contact's vehicle was rear ended by an suv. as a result, the contact rear ended the preceding vehicle. the airbags failed to deploy. two people were injured and had to be transported to the hospital. a police report was filed. the insurance company stated that the vehicle was destroyed. the contact believes that the impact was great enough for the airbags to have deployed. the powertrain was unknown. the current and failure mileages were 86,000.
01/15/200641000102/01/2001
 Dt*: the contact stated the airbag warning light illuminated without warning. the vehicle was seen by a dealer and the clock spring was replaced which corrected the problem. updated 4/11/2006 - *nm
08/04/200460000105/22/2002
 Dt: caller said 3 times her air bag light come on, and had it fixed twice. she did not remember the first time. the second time was in august 2004 ,and the last time was on july 24, 2005. caller's vehicle was involved in an accident on july 14, 2005. upon impact, the air bags did not deploy, and the air bag light was not on. dealer was not contacted yet. manufacturer said warranty expired. *ak
AIR BAGS - FRONTAL
04/02/2007112/29/2006
 The airbags in 2001 chrysler sebring did not deploy in a front impact crash**cc the consumer submitted a claim to the manufacturer, however it was denied. the manufacturers claimed, the impact didn't significantly involve the frame and it did not create the longitudinal (front to back) necessary to deploy the air bags. the conclusion was supported by the readings from the onboard computer that disclosed no codes-indicating that the airbag system was fully operational at the time of the accident. *jb
12/29/200685000109/01/2004
 Tl*- the contact owns a 2001 chrysler sebring convertible. while driving at 30 mph the contact's vehicle crashed into the passenge's r door of a 2001 dodge ram. the air bags did not deploy during the crash. the manufacturer stated that the crash did not create the longitudinal back to front deceleration necessary to deploy air bag. the onboard computer report stated that the air bags were operational. the crash destroyed the vehicle. the current mileage was 85000 . *ak updated 04/12/07. *jb
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
06/25/200777000112/20/2006
 Clock spring broke rendering air bag, horn and cruise control functions inoperable. vehicle has been taken in to dealer before for air bag warning light illumination and dealer said nothing was wrong. took it to second service shop within a month and they stated it was a clock spring and that breakage on chrysler vehicles was common. they were unable to repair so i have to return to the dealer. air bag and horn would fail to operate in an accident. *jb
06/03/2003409/30/2001
 2001 sebring airbag light illuminates. *ts the dealer replaced the passenger air bag seat belt sensor, however after about a week, the light would illuminate again. the consumer heard a noise in the steering wheel while making turns. *jb
08/01/200361000203/15/2002
 Air bag light came on intermittently while driving. dealer was notified. also, seat belt retractor needed to be replaced. *ak *sc
04/28/20038000002/03/2001
 Air bag sensor and indicator light. *nlm