Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 0700202 | 02/04/2002 | 070200 | 629131 | A vehicle may exhibit low or no cabin heat, engine overheating and / or coolant bottle damage after service has been performed on the engine cooling system. *tt | 03/27/2002 |
| 0700202 | 02/04/2002 | 070200 | 629133 | Subject regarding low or no cabin head, engine cooling system system fill procedure. *tt | 03/27/2002 |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 1802701 | 11/23/2001 | 628186 | Some vehicles may exhibit moderate to severe high way speed 45-60 mph vehicle surge. *tt | 03/06/2002 | |
| 1802801 | 11/23/2001 | 628188 | Some vehicles may exhibit engine idle roughness following a cold start, engine speed flare or rough idle while slowing to a stop. *tt | 03/06/2002 | |
| 0900301 | 05/04/2001 | 621942 | This bulletin reinforces a requirement to cease the current practice of using supplemental oil additive treatments in all daimlerchrysler engines. *tt | 10/05/2001 | |
| 0900301 | 05/04/2001 | 620063 | This bulletin reinforces a requirement to cease the current practice of using supplemental oil additive treatments in all diamler chrysler engines. *tt | 07/11/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 02/12/2008 | 56000 | ||
| Tl*the contact owns a 2001 chrysler sebring convertible. while driving approximately 25 mph, the engine stalled without prior warning. the vehicle was towed to an authorized dealer and the engine was replaced. three years later, the identical failure recurred and the vehicle was not repaired. the manufacturer was made aware of the defect and they were unable to provide further assistance. the approximate failure mileage was 56,000. | |||
| 02/12/2008 | 56000 | ||
| Tl-the contact owns a 2001 chrysler sebring convertible. while driving approximately 25 mph, the engine stalled without prior warning. the vehicle was towed to an authorized dealer and the engine was replaced. three years later, the identical failure recurred and the vehicle had not been repaired. the manufacturer was made aware of the defect and they were unable to provide further assistance. the approximate failure mileage was 56,000. js | |||
| 05/20/2011 | 74000 | ||
| This is another example of the oil sludge issue with the chrysler 2.7 l engine. i bought the car used with low miles, and had my tension arm go out a few months later due to sludge buildup. this second instance came up pretty quickly. the started knocking on hard acceleration, then 2 days later started missing badly going uphill on my way home form work. the engine dies on the downhill side of the most dangerous road in portland (germantown rd.). this is a very steep extremely curvy road and i came all too close to not being able to make the first turn with no power steering or brakes. making my way down the remainder of the hill was a bit frightening, to say the least. after getting towed and finding out the damage was blown bearings and replace the engine, it was suggested i look online for chrysler 2.7 l engine to find that this should have been considered a defect and the engine should have been replaced or repaired by chrysler, but chrysler claims the engine is fine, it's the owner's fault. | |||
| 11/08/2009 | 72315 | ||
| I went to the local 7-11 less then 1 min. by car to get something. car was quiet & smooth running like it should be - since i maintained my car & took extra special care of it since it is my car & has my handicapp plates on it. i pulled out of the parking lot of the 7-11 - came to a red light, was 1st car at red light- light changed to green, went to apply gas, car stalled - was able to get the car restarted- when it did restart, the car was now making a funny noise coming from the front end. went to apply gas, could feel that the car wanted to stall again - was able to slowly apply gas, and then be able to coast down the little hill to my side street & able to get the car safely into my driveway. i was very lucky i wasn't rear ended at the light- the road on which it stalled they have a 40 mph speed limit- i was also very lucky my child wasn't in the car with me. the failure of this only happened once- because the car was towed from my home to the dealership - where it still sits almost 1 year later - this engine failure is a chrysler issue - they are the ones that are responsible to pay for the car repairs & replace the engine - considering the fact they have known of this problem with their engines for many many years & still continue from what i have read by doing google searches on this 2.7l v6 engine. you are the national highway traffic & safety commission and have the pwer to recall these engines before someone dies from driving these cars with these engines or before a child is seriously injured or worse- | |||
| 07/31/2010 | 86234 | ||
| On 7/27 before ieaving home, car was serviced by palmer dodge (roswell, ga ). explained that i was going on trip from alpharetta, ga-ossining, ny (2000 miles roundtrip). told dealer car had approx. 85,000 & was willing to rent a car. please go over car & tell me if i was your wife...would you have me rent a car or take my 2001 chrysler seabring convertible ltd. to ny & back.left the dealership with an oil change & a 24 point safety check w/no concerns about car. we arrived in ny on 7/29 safely (9 yr. old twins & maltese arrived in ny). on july 31 we drove from the hotel in tarrytown to ossining visited my mother, father graves. while at the last grave the oil light flickered while the car sat running. i pressed gas peddel it went out.we started back to thotel via route 9., a narrow, 2 lane highway. got about 3 miles to briarcliff manor when i heard the car make a tapping sound. despite traffic and no warning...no oil light, engine light etc. i make a sharp turn to side street & turned off car. my children are crying, my sister & dog are freaked out & there we are stranded with 1.5 hrs before my nephews baby dedication. i start the car back up & put the flashers on /drive the car mostly in neutral praying all the way to the entrance to sleepy hollow automotive who quickly told me the engine is shot & the car which i thought was worth at least $5000 was not worth fixing. i called jenkin engines & was told me there are 3 major problems with this chrysler 2.7 engine and it would cost $3600 for a reman. engine & $1800 for labor (minimum)- 3 weeks to fix... i was now stranded in ny, vacation ruined, children freaked out. i have read hundreds of other complaints. how in 2010 can an engine die with no warning? this is recall cand. & nhtsa should make chrysler repair or reimburse car owners. my car is still in ny...ga dealer not returning calls. recom oil too thin? oil sludge? easy to blame owners for oil changes when chrysler this is your fault. be responsible. | |||
| 01/17/2010 | 92400 | 1 | |
| The engine failed on my 2001 sebring convertible. the oil light flickered on and off and then the car stopped running. the car was towed to the local dealer who kept the car for 2 weeks in dec , but could not find any thing wrong with the car. three weeks later the motor has major damage from a oil pump failure. *tr | |||
| 11/08/2009 | 72615 | 1 | |
| Was driving home from a local store. was at a traffic light, light turned green, i applied gas, car stalled ( was almost rear-ended). was able to get the car started, but now a loud noise is coming from the front end, and when i go to apply gas, the car wants to stall out. was able to coast downhill and pull onto a residential street and drive at 5 mph and get car into my driveway. that week, while waiting for my new extended warranty papers to come in, left car in driveway, tried starting it but noise still there, so let the car sit. had car towed to dealership, opened engine, was told car needs a new engine. nothing has been done, because warranty company will not replace engine. had to pay for a new battery to be installed since when i left car sitting in driveway, the battery died. to open the engine up for the warranty company to show that i maintained engine also cost around 400.00. since november, my car with my handicap plates on it sits at the dealership. i see that their is a class action lawsuit going on for the 2.75 liter v6 engine put in these cars by chrysler, but this is a serious condition, i was just lucky i wasn't rear-ended and it didn't happen on the highway with my child in the car. *tr | |||
| 10/24/2009 | 68000 | 1 | |
| I own chrysler sebring convertible, 2001. the engine got broken on the highway as a result of oil sludge. *tr | |||
| 06/16/2009 | 72000 | 1 | |
| I have a 2001 chry sebring convt limited with a 2.7 engine. it was purchased from a dealer with 38,000 miles and now has 72,000 miles and i had no ideal that when getting in my car to go to work one morning that it would not start. the motor would only lightly turn but not fully turn over. i made sure of the regular oil changes as with any other car i've had in the past. the motor is sludge like i've never changed the oil since i've had it. i paid 11,000 cash and very disappointed ! i too am disappointed and upset that chrysler isn't standing up to this problem. it's a very pretty car but that doesn't get me to work being pretty.so i'm going to try to repair it. for around 3,000. i believe if we stand together those who believe will pray jesus will change chrysler to do a recall. we'll all feel better. oh, this was my third chrysler vehicle a 1997town & country and a 1999 sebring convt. i'm at this point afraid to get any other. even to repair it may lock up it seems in two years reading others complaints. i really hate that i've lost alot of hard working cash only to put out more. i don't want another use motor due to my findings with the 2.7. i couldn't even do the clunker deal. i'm glad no one at this time has gotten killed or hurt. *tr | |||
| 03/11/2009 | 65000 | 1 | |
| Driving vehicle, no sign of problems no lights on or check engine display, vehicle started tapping noise. towed to dealership, said need new engine. had maintenance records of oil change every 4000 miles while owners manual states do every 7500 under normal cond. vehicle was bought used in june 2009 with 50,000 miles on it, 9 months later with 65,000 miles this happened. had an extended warranty bought at dealership got the best coverage called total care and they will only cover a partial part of the repairs. vehicle has the 2.7 engine and there are numerous complaints of this same nature and chrysler and the warranty companies blame the consumer and will not pay for repairs. *tr | |||
| 09/03/2008 | 60000 | 1 | |
| 2.7 liter engine in my chrysler sebring seized - no warning of low oil or an oil leak. *tr | |||
| 12/23/2004 | 78895 | 1 | |
| Complete engine failure at 78, 895 miles due to oil sludge build up (december 2004). had a remanufactured engine put in 2/21/2006 when i could finally afford it and chrysler would do nothing about it. i used only synthetic oil in the replacement engine and had it changed every 3000 miles and yesterday (9-1-2008), it started making a funny noise. i had it towed to a repair shop today to be safe, and the verdict is i need a new engine - again due to oil sludge. *tr | |||
| 06/20/2008 | 1 | ||
| I am fed up with this chrysler sebring i bought 2 years ago. its had so many problems and now a major one and a popular one i see is happening and before an accident happens lord willing i will make it to the dealer tomorrow. my steering in my 2001 sebring started up last week when i went to turn the wheel it was super tight and i knew instantly something was wrong. now it is making cracking sounds and is still hard to turn. i called the dealer and they said it sounded like its my rack and pinion. i had taken it to my own mechanic who couldn't find anything visibly wrong with it and said it might be the rack and pinion. after reading all the problems this car has had with the steering i am not surprised mine is right there with them all. i have only 51,000 miles on the car. i am furious. i don't want to pay to get this fixed. i shouldn't have to. its chryslers fault. my air bag light is also on. who knows what that is all about. my car started leaking oil from the oil pan gasket a month after i bought it at 32,000 miles and 2 of the motors have gone out in the power windows. this is really a piece of junk! *tr | |||
| 03/14/2008 | 72000 | 1 | |
| I was driving my car on the garden state parkway, when i came to a stop at a red light at exit 11, the engine made a horrible noise and stopped working in the middle of a left turn to get off of the parkway. *tr | |||
| 02/04/2008 | 100200 | 1 | 04/22/2006 |
| My car had just reached 100,000 miles when the engine started to make a knock sound. i had it towed to my mechanic and was informed i would need a new engine . seems there is a plastic cover that is a known issue with these cars. once this happens requires a new engine and facts show that a replacement engine will do the same thing within the 70,000-100,000 mile range. i have had the car less then 2yrs. i can't trade it due to owing too much. why is chrylser nor being held accountable for this known defect. look at the history. *tr | |||
| 07/18/2007 | 111000 | 1 | 05/12/2006 |
| I bought a used 2001 chrysler sebring with a 2.7 liter v6 engine from an independent car lot around may 2006. the car was very clean and had the original manuals in the glovebox but no service records from the previous owner (there was only one owner according to carfax). the car had 99k miles on it and ran well when i test drove it. i moved to tn and did routine maintenance on the car - an alignment, new tires, and regular oil changes with synthetic oil at jiffy lube. the engine started to make rattling noises when i started the car, when accelerating and when going up hills in early july 2007. the sound got worse as time progressed. i took the car to a firestone auto center in mid-july 2007. the mechanics told me that they couldn't fix the engine and that i would need to replace it. i had only put 11k miles on it since i owned it and i was still making payments on the car. i asked them how much it would cost to have a new engine put in. they looked up the price for a rebuilt engine and with labor and gave me an estimate of $7200. then the mechanic told me privately that he didn't think it was worth it to fix the car. he also said that the engine could fail at any minute and possibly leave me stranded or in a dangerous situation. i looked up the value of the car - it was only worth $6000 (i still owed about $6500 in payments). i then went onto online car forums to see if anyone else had problems with this engine to see what my options were. there i found out that many people had the same problems with the engine failing and that some who had replaced the engine had the second engine eventually fail also. so i went shopping for a new car using the sebring as a trade-in. i told the dealership about the engine (the rest of the car was in great condition). i got $1000 for the trade and basically lost $5000 because of the bad engine. i work in a helping profession so this loss was a considerable set-back for me. *tr | |||
| 06/06/2007 | 0 | 05/17/2001 | |
| 2001 sebring convertible - oil lamp appears on dashboard, car stalls, towed by aaa, informed i need new engine. online history of problems with oil sludge/new engines needed, nhtsa recall i was never notified about, i purchased additional warranty in may 2001 (6 years total) which ran out 2 weeks ago have nowhere to turn for help. i'm currently collecting service records (my oil changes are up to date) - how can i have a voice with chrysler in this matter? | |||
| 01/30/2007 | 61142 | 1 | 04/01/2001 |
| My 2001 sebring engine locked up in the middle of a busy intersection due to catastrophic failure of the piston rods, bearing and crankshaft on the 2.7l engine. this failure has been widely reported and i was lucky enough to have just cleared the ft. mchenry tunnel on i95 in baltimore maryland. the center for auto safety has recorded many of these types of issues with the sebring. it will cost $6,000 to repair and someone is going to get hurt. *jb | |||
| 10/04/2006 | 34239 | 1 | |
| Dt*: the contact stated while traveling 25 mph, a loud clunking noise was heard coming from the engine. the vehicle was taken to the dealer, who determined the problem was due to sludge build up causing damage to the lower end connecting rods. also, the dealer determined that the problem was not caused by poor maintenance. the manufacturer was also contacted and determined the same thing as the dealer. | |||
| 01/05/2006 | 53000 | 1 | 10/01/2005 |
| Dt*: the consumer stated the engine stalled without prior warning. although no warning lights illuminated prior to the stalling, the check oil light illuminated afterwards. the consumer restarted the vehicle and drove to a dealer. the service department suggested replacing the engine. the dealer discovered sludge and other fluid contamination in the engine; however basic maintenance was performed regularly. *jb | |||
| 07/15/2005 | 91000 | 1 | 03/15/2002 |
| Absolutely no symptoms prior to the engine suddenly blowing 2 head gaskets. at a previous oil change, i had been told that i had some sludge in my engine and asked would i like to purchase an additive for it? since i had read my owner's manual when i bought the car, i knew that chrysler did not recommend adding anything to the engine, so i said no. i assumed it was just a sales ploy by the oil change outlet anyway. after having just exited a freeway, my car suddenly began to lose power with absolutely no lights coming on. after the car died, i opened the hood and had oil everywhere. the car was towed to my mechanic of 15 years who told me that both head gaskets had blown, the water pump had gone and that there was sludge all over the inside of my engine. he had never seen anything like it and thinks it is the worst designed engine imaginable. the water pump is located inside the engine. after spending $2600, the top half of my engine has been replaced, but the bottom half still needs to be replaced at an estimated cost of $5300. after driving for about 12 highway miles, my car cannot maintain oil pressure while idling and i have to keep the idle up manually so i don't harm the work we have already done. we replaced 24 lifters, 2 head gaskets, the water pump, 3 oil sending units and various miscellaneous parts. my other car has 300,000 miles on it. i know how to maintain a car. i am grateful it didn't lose power on the freeway i had just exited. i have filed a complaint with the center for auto safety and the mediation group handling this for chrysler. i am awaiting paperwork from them at the present time. *jb | |||
| 03/26/2005 | 73500 | 1 | 05/16/2001 |
| Dt: while driving the car on a long trip, one quart of oil in vehicle as every 700 miles. engine and cap plugs leaks oil. there is a heating and cooling problem. the dealer will not tell all the details about what is wrong, but did say the block would have to be replaced. *tt | |||
| 05/12/2005 | 42842 | 1 | 05/15/2003 |
| Dt: the engine blew up while driving. this almost caused an accident. this engine had very low mileage at 42,800. from all information i can gather this is a problem with the company and they are not doing anything to fix this, over 700 complaints. *tt *eh | |||
| 01/26/2005 | 37890 | 1 | 07/10/2001 |
| 2001 v-6 2.7 engine failure with 37,900 miles. dealer states the engine failed due to oil sludge buildup dispite oil changes at every 6,000 miles. their is a design flaw with this engine restricting oil flow to vital engine parts. i have found hundreds of similar claims on the internet. we need your help to force chrysler to recall or compensate the owners of this defective engine. i tried to get chrysler to help but all i get is stone wallled and fustrated.*ak | |||
| 12/04/2004 | 62500 | 1 | |
| Engine started knocking, and the vehicle turned off and would not start. consumer stated that the vehicle was still not running, and had not been towed.*ak | |||
| 07/25/2002 | 39600 | 1 | 05/24/2001 |
| My 2001 chrysler sebring convertible with a 2.7 liter engine just quite on the highway with no prior warning or warning lights coming on one day last july. the dealer claims the engine seized due to sludge build-up. since the car was 3, 600 miles over the 36,000 mile warranty, chrysler has refused to repair the engine or even acknowledge that there is a problem with the 2.7 liter engine over-heating and causing sludge build-up. *nlm | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 08/20/2009 | 91000 | 1 | |
| The timing chain/guides/tensioner has failed in the vehicle with only 91000 miles on the odometer. i have experienced the oil light coming on at idle and have been told by the dealer that the issue is the sensor. this did not correct the problem. *tr | |||
| 03/05/2005 | 103000 | 1 | |
| There were no events leading into the failure. one day it would not start, and upon investigation, there was sludge in the oil pan. that is when i began reading of the thousands of others with the same issue! *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 03/20/2011 | 100000 | ||
| 2001 chrysler sebring, convertivle 2.7, vin 1c3el55uo1n630535 engien failure, no warning | |||
| 12/13/2010 | 50000 | ||
| Http://www.facebook.com/l.php?u=http%3a%2f%2fwww.carcomplaints.com%2fchrysler%2fsebring%2f2001%2fengine%2foil_sludge_resulting_in_engine_failure.shtml&h=08196 this happened to my sebring twice! it failed the first time, and we put a new engine in it, then this engine failed. chrysler knows about this and is refusing to acknowledge that the defect is their engine! i spent $8000 on the new engine, now i am in debt for a new car because it failed again! please help! there are calss action lawsuits but not in my state - va. thanks you! ann houde | |||
| 08/01/2010 | 103000 | ||
| Engine failure- i have a 2001 chrysler sebring limited with the 2.7 ltr engine of which i have faithfully had serviced. the engine, with no warning, went out just as i am seeing with other complaints on the web. | |||
| 06/28/2010 | 56000 | ||
| I bought my 2001 sebring lxi convertible in dec 2003, with just over 500 miles on the odometer. it had suffered a transmission failure at the original dealer, had never been sold to a customer, was returned to chrysler for a replacement, then sat on a back lot for nearly two years before being resold to another dealer. i bought it with a new car warranty and bought the extended (7 year/70,000 mile) warranty. after intial problems with the transmission control module, heater and warped brake rotors (all fixed by the dealer), the car served me very well for 50,000 miles--no serious issues at all. at each service after roughly 20,000 miles, i would tell the chrysler service dept that the oil pressure light was coming on intermittently. they would duly check the oil level and tell me not to worry. then i took it to a chrysler dealer (rosenthal, arlington, va) for the 50k service and told them that the oil pressure light had been coming on frequently at idle or very low rpms for the past 10,000 miles or so, but the oil level was fine, and also that the engine had begun to use oil at about 1 quart every couple of thousand miles. the dealer service manager told me not to worry, that this particular engine (2.7l) with that much mileage tended to use oil. he said just to keep it topped up. i kept checking and adding oil for the next 5,000 miles. just before i intended to take the car in for another oil change, the engine blew without warning on an inter-state highway. i had it hauled to the nearest chrysler dealer and paid to have the oil pan pulled and assessed. the mechanic said the engine was blown and the cause was sludge build-up, and that my extened warranty did not cover that cause for engine failure. | |||
| 03/25/2010 | 89500 | ||
| 2001 chrysler sebring convertible 2.7 l, 89500 miles, engine looses of power at 70 mph on i95 without warning in heavy traffic, forcing driver to make a unsafe lane changes to coast off of the roadway. investigation on internet has resulted in find out that chrysler corp has had a big problem with this engine failing but takes no responsibility for the failure and continues to blame it all on the consumer for improper maintenance, oil changes. the engine will need to be rebuilt or replaced once the exact component failure most likely a rod bearing is found, this will result in total replacement at a cost of $6,000 - $8,000 or more at my expense when it should be covered by the vehicle warranty | |||
| 01/29/2010 | 183000 | 1 | |
| Was driving my 2001 chrysler sebring convertible that i had only owned for 2 mos. for my delivery job. when i noticed that the engine compartment was smoking bad and also started running really rough when stopped at traffic lights. added quart of oil after letting the engine cool and it seemed to run fine. tried to use for work the next day and it did the same thing + died 2x. took to mechanic and was informed that one of the head gaskets had blown and was also leaking coolant into the engine and a lot of sludge. after getting a quote of $850 i left it at his shop he did further research & called to inform me that the 2.7 dohc v6 in the sebring convertible has a history of problems like this and the only sure sort of long term solution was to replace the engine. also have found out after my own research that chrysler is doing nothing to remedy this defect. i would very much like to see chrysler recall these piece of junk engines and do something about this defect. *tr | |||
| 11/07/2008 | 109000 | 1 | |
| 2001 sebring convertible needs to have engine replaced. was driving down the road and a sound like a soda can inside the engine started. mechanic says rod baron gone bad. searched and said this 2.7l engine is garbage and says that it will happen again with a replacement engine. the engine is garbage. car has sat in my garage while i decide what to do...4k to repair and being told it will happen again... | |||
| 08/18/2009 | 81900 | 1 | |
| I recently purchased a 2001 chrysler sebring convertible with a 2.7liter engine three months ago from a private owner. car seemed in good condition, oil changes runs good... on 8/18/09 my husband and i were driving and out of nowhere the engine seized. we paid $100 for a tow to pep boys. at pep boys we paid $100 plus to have them tell us there is nothing else we can do we need a new engine. we haven't replaced it yet as this just happened two days ago but we estimate $2000 to replace the engine. i only purchased the vehicle for $4800. *tr | |||
| 02/24/2009 | 45000 | 1 | |
| Light tapping from engine turned into very loud knocking. vehicle is still running, but engine sounds like it will come apart even at idle speed. oil and filter changed at a service center the week prior. *tr | |||
| 02/02/2009 | 71900 | 1 | |
| 2001 chrysler sebring. i had an engine blow at 71,850 miles. changed oil every 3,00 miles and have service records to prove it. *tr | |||
| 01/22/2009 | 103679 | 1 | |
| While driving to on the interstate i hear a loud knocking sound also it sounds as if something had popped a lose the engine suddenly shut off. my car was towed to pomoco chrysler. i was told the engine needed to be replaced. cost: $4,500. *tr | |||
| 01/06/2009 | 37000 | 1 | |
| My engine seized up while i was driving home from school tuesday night. i was traveling at 65 mph when the engine started making a loud tapping noise and then just died. i have a 2002 chrysler sebring with a 2.7l engine. the car only had 37,000 miles on it. *tr | |||
| 06/02/2008 | 111000 | 1 | |
| Well the first time my water pump failed,i was on my way to work. then after a 1400$ repair, i got me vehicle back and after another 5000 miles. i was on my way to work and there was no noise no nothing it just stopped. i had to have it towed. i was told that the connecting rod had gotten hot and broke destroying the block. i was also told it would be a 8,000$ repair job. i was also told it was starved of oil,the temperatures gauge never got hot nothing,my vehicle broke down after 4 blocks of driving. *tr | |||
| 06/07/2008 | 83000 | 1 | |
| I was driving my vehicle (2001 chrysler sebring 2.7l) on the highway at approx. 70 miles per hour when it suddenly shut off. i was barely able to maneuver to the side of the road. vehicle has been diagnosed with engine failure due to oil sludge and antifreeze in the oil. the $2000 ge extended warranty that i purchased has denied the claim due to poor maintenance without even seeing all of my receipts. chrysler manual recommends oil change every 7500 miles and they were all done well before that. no work has currently been done on the vehicle as ge is requesting complete tear down of the motor for further investigation, yet they will not pay the cost. *tr | |||
| 10/24/2007 | 64000 | 1 | |
| Antifreeze leaked into the oil due to water pump failure. the oil was contaminated which resulted in sludging of oil. hence, the upper engine was not properly lubricated. as a result of not being lubricated, the engine failed. solution: complete engine replacement. *tr | |||
| 03/19/2008 | 76000 | 1 | 08/15/2006 |
| I was driving home from work and the car started making loud knocking noises. when i got home i had the car towed to a mechanic where i was informed that the engine would have to be replaced as this particular engine, 2.7l v6 dohc, is know to have design problems that lead to failure. i had it towed to another mechanic for a second opinion and was told the same thing almost verbatim. there were 76,000 miles on the car when it failed and because of the expense of the engine replacement, $5,800, and the amount i still owe on this car which i have only had for 2 years, $8,000, i am at a financial loss having to continue to make payments on a car that will not run. *tr | |||
| 04/16/2008 | 60 | 1 | 01/15/2006 |
| I have a 2001 chrysler sebring convertible which was previously owned by the dealer and maintained on a routine schedule as you could imagine (being that the dealers wife drove it) and then i purchased it in 2006 and kept all scheduled maintenance as well, doing oil changes as suggested. well, i was recently driving down the street and all of a sudden, without any prior warning or anything, i just started hearing this loud knocking noise and the vehicle started shaking and then it just died....right in the middle of the freeway...i thought i was going to be hit. i had to be towed and took it to the closest service shop and the mechanic told me that he had just replaced an engine like mine in another customers car two weeks before that had the same thing happen. he said that the engine failed due to low oil pressure from clogged oil passages, which in turn caused the engine to be starved of oil, causing the failure of the engine parts. i called the chrysler dealership where i had my car maintenance the service manager told me well those weren't the best engines that chrylser ever built but he then proceeded to tell me that there was nothing they could do, i would need a new engine, to the tune of about $7,000. i regularly did everything i could to keep this vehicle in tip top condition and had no warning there was any issue with the engine and feel this should be covered by chrysler. *tr | |||
| 12/19/2006 | 80000 | 1 | 02/14/2004 |
| I am writing in regards to my 2001 chrysler sebring which contains a 2.7l engine that failed in december 2006 while i was driving on i-75, a major highway in ohio (cincinnati) during a busy hour of the day (between 6pm & 7pm). there were no events leading up to the failure. i had my oil changed every 3,000 miles at a dealership. i was driving on a highway and my engine locked up. nothing has been done to fix the failure. it would cost more to get the engine fixed than the car is worth, and i have not found anyone (besides a chrysler dealership, which quoted me $8,900 to repair my engine) that would agree to repairing my car because no one wants to work on that engine model. my engine had 80,000 miles on it when it failed. i had my oil changed every 3,000 miles at a dealership, there is no reason my engine should have failed. my engine is still not fixed. not only did this issue put me in harms way when the car stopped on the highway, but it has caused a financial hardship. please advise if there is anything that i can do. *tr | |||
| 01/10/2008 | 75000 | 1 | 05/01/2001 |
| Tl*the contact owns a 2001 chrysler sebring convertible. while driving 55 mph, he heard banging noises coming from the engine compartment then the vehicle stalled twice and shut off without warning. the contact stated that he was unable to restart the vehicle and had to have it towed a mechanic. the mechanic stated that the engine failed and should be replaced. as of january 10, 2008, the mechanic had not repaired the vehicle. the current and failure mileages were 75,000. | |||
| 12/17/2007 | 59500 | 1 | 06/01/2006 |
| Low oil pressure light comes on at idle. *tr | |||
| 08/26/2007 | 113400 | 1 | 01/02/2002 |
| Tl*the contact owns a 2001 chrysler sebring convertible. the contact stated that her vehicle is experiencing engine bearing failure. she stated that there is a knocking noise in the engine and the bearings rub against each other. the mechanic stated that the failure was common in all the vehicles of that same model. the vin and speed were unknown. the current and failure mileages were 113,400. | |||
| 03/25/2007 | 72000 | 1 | 09/24/2002 |
| Tl*the contact owns a 2001 chrysler sebring convertible. the contact stated that the check oil indicator illuminated while driving the vehicle. the vehicle began to vibrate, and then shut off. the vehicle was towed, and the mechanic diagnosed the failure as engine sludge. the current and failure mileage were 72,000. *ak | |||
| 02/16/2007 | 67892 | 1 | 05/31/2005 |
| Tl*- the contact owns a 2001 chrysler sebring convertible lxi, when coming to a stop, the oil light would illuminate. when accelerating the oil light turned off. the dealer stated that the failure was due to the sensor. the vehicle was taken to the dealer, who diagnosed the vehicle on 6 occasions due to engine noises. the dealer stated that the vehicle was operating normally. while driving 35 mph under normal road conditions the engine stalled. the contact was able to get the vehicle to the side of the road with without a crash. the contact called the manufacturer, whon stated that there was not a recall related to the failure. the current and failure mileage were 67,892. *ak | |||
| 06/02/2006 | 88000 | 1 | 11/01/2001 |
| Dt*: the contact stated while driving 65 mph, the vehicle stalled without warning. it was maneuvered off the road and towed to the dealer, who replaced the engine due to engine sludge. | |||
| 10/24/2006 | 59200 | 1 | 04/28/2001 |
| Driving on the highway at 55 mph, the engine stop without warning. after the engine stopped the temp indicator went on. towed to dealership where i was informed that the water pump broke, coolants entered the crankcase and the engine was destroyed. the car had only 59,000 miles on it. chrysler refused to help or repar. quoted new engine price at $9500. chryslers customer service is non existant. | |||
| 05/11/2006 | 92000 | 1 | 01/15/2001 |
| Sudden catastrophic failure of the engine. *jb | |||
| 02/02/2006 | 80983 | 1 | 04/10/2003 |
| I own a chrysler sebring with a 2.7l engine, my auto body repair driver was taking the car to have a 4 wheel alignment when the engine seized while he was driving down the road. there was no warning the engine just quit. i had a factory rebuilt engine put in the car for the cost of $4500.00 and the auto repair shop stated the engine failed due to sludge. *jb | |||
| 02/20/2006 | 63700 | 1 | |
| Dt*: the contact stated while driving at 65 mph, the engine stalled. the vehicle was towed to the dealership for inspection. the dealer recommended replacing the engine due to internal parts within the engine failing. the engine was replaced and the vehicle operates normally. the engine was replaced by the manufacturer. the contact had to pay $250.00 deductible and $150.00 for a new engine mounting bracket. *ak | |||
| 06/17/2005 | 46000 | 1 | 10/04/2001 |
| In june of 2005, my 2001 chrysler sebring convertible engine start making this loud noise like a rod was going to go. i turned it off had the car taken to a local dealer and they said i had sludge in the engine. when i asked for the service manager to explain sludge to me about me not changing my oil and not properly having the car serviced. it was at that time i had the car towed back to my house, where it has been sitting. on february 6th i went to my attorneys office and he sent chrysler a letter(certified) that i want them to fix my car and/or we will be filing a class action case in the franklin county of ohio courts against them. i have contacted chrysler personally and they all but said i caused the problem. after having talked with some mechanics and looking at the inter-net i now know this was not an isolated case.*jb | |||
| 01/05/2006 | 77000 | 3 | 07/01/2002 |
| Dt*: the contact states there is a nhtsa recall campaign 00v299002 concerning the engine and engine cooling. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin. the check engine light illuminated, and the engine stalled at slow speeds. although the engine could be restarted sometimes the engine died while idling. the dealer performed a diagnostic test which produced a code indicating and engine problem. the manufacturer was contacted. *ak | |||
| 11/23/2005 | 56000 | 1 | 04/01/2001 |
| Dt: the contact stated approximately two seconds after the oil light came on the vehicle stalled. the vehicle was towed to a garage; they found sludge build up in the engine. there have been no repairs done to the vehicle. *ak updated 12/27/05. *jb | |||
| 01/01/1901 | 1 | ||
| Consumer noticed a deep scratch on the wood paneling. (nar) *la while lowering the convertible top the vehicle's rear windshield shattered. the brakes squealed and had to be replaced at 12000 miles. the vehicle had various electrical malfunctions. when the vehicle was started the speedometer would bounce from 0 - 120 mph. the dealer was never able to rectify this problem. the radio, cd player and speakers were replaced several times. while driving the vehicle shut down with no warning. the vehicle was towed to the dealer who informed the consumer that the engine had blown. *nm | |||
| 11/12/2003 | 20000 | 1 | |
| While driving approximately 45 mph vehicle stalled. driver managed to get vehicle out of traffic. towed to independent shop, mechanic stated engine needed to be replaced, coolant went inside the engine. please provide further information. *ph | |||
| 04/28/2003 | 23729 | 8 | 03/21/2001 |
| The engine stalled, due to sludge build up. *jb the consumer was driving when the engine started to knock and slowed down. the consumer was told the engine had blown up due to the build up. there was no warning. the vehicle had electrical problems since purchase, but had not been fixed. the interior lights had constantly come on. the interior lights had constantly went off and on, the driver door did not shut properly, made a clicking sound, was intermittent, and the latch on top was loose, the interior lights flickered from bright to dim, the radio and door lock had become inoperative, when the vehicle was turned to the right, a dinging sound was heard and the brake light would come on, and the headlights had become inoperative. *scc *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||
| 06/17/2005 | 46000 | 1 | 10/04/2001 |
| In june of 2005, my 2001 chrysler sebring convertible engine start making this loud noise like a rod was going to go. i turned it off had the car taken to a local dealer and they said i had sludge in the engine. when i asked for the service manager to explain sludge to me about me not changing my oil and not properly having the car serviced. it was at that time i had the car towed back to my house, where it has been sitting. on february 6th i went to my attorneys office and he sent chrysler a letter(certified) that i want them to fix my car and/or we will be filing a class action case in the franklin county of ohio courts against them. i have contacted chrysler personally and they all but said i caused the problem. after having talked with some mechanics and looking at the inter-net i now know this was not an isolated case.*jb | |||