Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - WHEEL AND HANDLE BAR
190040204/29/20021900601634066Subject regarding steering column click sound. *slc09/27/2002
1900601A11/23/20011900601628191Experiencing steering column click sound when the steering wheel is turned. *tt03/06/2002
190060109/07/2001620956Subject regarding steering column click sound. *tt09/04/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
05/20/201174000
 This is another example of the oil sludge issue with the chrysler 2.7 l engine. i bought the car used with low miles, and had my tension arm go out a few months later due to sludge buildup. this second instance came up pretty quickly. the started knocking on hard acceleration, then 2 days later started missing badly going uphill on my way home form work. the engine dies on the downhill side of the most dangerous road in portland (germantown rd.). this is a very steep extremely curvy road and i came all too close to not being able to make the first turn with no power steering or brakes. making my way down the remainder of the hill was a bit frightening, to say the least. after getting towed and finding out the damage was blown bearings and replace the engine, it was suggested i look online for chrysler 2.7 l engine to find that this should have been considered a defect and the engine should have been replaced or repaired by chrysler, but chrysler claims the engine is fine, it's the owner's fault.
06/20/20081
 I am fed up with this chrysler sebring i bought 2 years ago. its had so many problems and now a major one and a popular one i see is happening and before an accident happens lord willing i will make it to the dealer tomorrow. my steering in my 2001 sebring started up last week when i went to turn the wheel it was super tight and i knew instantly something was wrong. now it is making cracking sounds and is still hard to turn. i called the dealer and they said it sounded like its my rack and pinion. i had taken it to my own mechanic who couldn't find anything visibly wrong with it and said it might be the rack and pinion. after reading all the problems this car has had with the steering i am not surprised mine is right there with them all. i have only 51,000 miles on the car. i am furious. i don't want to pay to get this fixed. i shouldn't have to. its chryslers fault. my air bag light is also on. who knows what that is all about. my car started leaking oil from the oil pan gasket a month after i bought it at 32,000 miles and 2 of the motors have gone out in the power windows. this is really a piece of junk! *tr
06/03/2003409/30/2001
 2001 sebring airbag light illuminates. *ts the dealer replaced the passenger air bag seat belt sensor, however after about a week, the light would illuminate again. the consumer heard a noise in the steering wheel while making turns. *jb
STEERING - COLUMN
11/03/200340426011/24/2002
 I have read about sludge build up in the engine of the chrysler sebring 2.7 engines. i am experiancing a knocking noise in the engine or suspension that is intermettent. i experiance this problem when my engine is hot and also when the weather is hot (as i live in florida). i do not notice this when the weather is cooler and the engine is cool. could this be the starting of engine build up too. suncoast chrysler cannot seem to find anything wrong. would a diagnosis test on the engine reveal signs of build up? how can i have this checked out and fixed? i have also experianced a clicking noise in my sterring column which suncoast claims to have a tsb on this problem and needs to replace a some parts. your input is greatly appreciated.
STEERING - LINKAGES - TIE ROD ASSEMBLY
02/04/20101390391
 Tl*the contact owns a 2001 chrysler sebring. while driving 25 mph the front suspension collapsed causing the front driver side tire to come off. the vehicle was not drivable so the contact had the vehicle towed to a local mechanic. the local mechanic replaced both outer tie-rods, left drive axle, the lower control arm, and the left lower ball joint. a local mechanic informed the contact that the right lower ball joint also would need to be replaced soon. the contact called the manufacturer regarding a recall for the suspension front, control arm lower ball joint but the vin was not included in the recall. the contact stated this vehicle should be added to the recall. the failure mileage was 139,039 updated 4/19/10 *cn chrysler informed the consumer the matter would not be investigated due to the high mileage on the vehicle, even though a recall had been issued. updated 06/18/10.*jb
11/06/200455000102/15/2002
 I own a 2001 chrysler sebring convertible that i bought new for my wife. she drives it daily and i have it serviced regularly. the car has 63,000 miles on it. this past week i took it to my mechanic to have new front brakes replaced. after he road tested it, he told me that i needed two new outside tie rods. he explained that because there is no way to lubricate them, they will wear out and could cause an accident. my concern is that i have owned many vehicles over my life (55 years old) and this is one area that i have never had to deal with. i find it disturbing that manufacturers can build a car with sol little regard to the potential that you could not be able to control a car due to faulty design. how difficult would it have been for tie rods to have grease fittings to keep them from premature wear out. can anything be done from your agency's perspective to force manufacturers to make a vehicle that is mechanically safe? the accident that didn't happen is why i am writing to you. i would hate to have to explain that my wife was involved in an accident because of a lack of a grease fitting. your response and whether chrysler should be responsible is requested. thank you.