Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 10E059000 | FEDERAL-MOGUL CORPORATION | E (Equipment) | 22689 | MFR | CHRYSLER GROUP LLC | 12/27/2010 | 12/27/2010 | |||||||||
| Defect Summary | Federal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing. | |||||||||||||||
| Consequence Summary | If there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 09E056000 | QUALIS AUTOMOTIVE LLC | E (Equipment) | 5787 | 11/09/2009 | MFR | CHRYSLER GROUP LLC | 10/09/2009 | 10/13/2009 | ||||||||
| Defect Summary | Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer. | |||||||||||||||
| Consequence Summary | Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Qualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 0200900 | 12/29/2000 | 618393 | Concerns with popping or squawking noise from rear suspension while driving vehicle. *jb | 04/12/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/14/2012 | 75000 | 1 | |
| The ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing. *tr | |||
| 09/14/2012 | 75000 | ||
| The ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 02/04/2010 | 139039 | 1 | |
| Tl*the contact owns a 2001 chrysler sebring. while driving 25 mph the front suspension collapsed causing the front driver side tire to come off. the vehicle was not drivable so the contact had the vehicle towed to a local mechanic. the local mechanic replaced both outer tie-rods, left drive axle, the lower control arm, and the left lower ball joint. a local mechanic informed the contact that the right lower ball joint also would need to be replaced soon. the contact called the manufacturer regarding a recall for the suspension front, control arm lower ball joint but the vin was not included in the recall. the contact stated this vehicle should be added to the recall. the failure mileage was 139,039 updated 4/19/10 *cn chrysler informed the consumer the matter would not be investigated due to the high mileage on the vehicle, even though a recall had been issued. updated 06/18/10.*jb | |||
| SUSPENSION - REAR | |||
| 09/24/2010 | 240000 | ||
| Tl-the contact owns a 2001 chrysler sebring convertible. while driving approximately 55 mph the vehicle lost control, resulting in a crash. the police appeared on the scene and the driver was reported injured. the vehicle was destroyed and towed to an independent repair shop where she was informed the rear drivers side upper ball joint fractured from the the control arm. the vehicle was not repaired. the failure and current mileages were 240,000. sm. | |||
| 07/10/2008 | 148000 | 1 | |
| I bought my 2001 chrysler sebring convertible brand new back in 2001. for the last few years, i'd been hearing a slight clunking coming from somewhere in my passenger side, rear suspension. on the night of july 10th, 2008 my wife and i were on the highway and starting hearing a major banging coming from the same area. i thought my shock had loosened as i had heard that before on a previous car. i was 140 miles from home on my way for a weekend vacation. then on monday i made an appointment with my mechanic telling him i thought i need new rear struts. after looking at my car, he tells me that it wasn't the strut that let go it was the strut mount plate that has rubber in the middle of it that rusted away and it punched through up into the rear dash compartment. he said he called around to the dealers and every one of them said that part was on backorder due to a factory closing and that as of that date there were over 11,000 cars that needed them and were waiting on chrysler to get the part from an out of country factory. then he said even worse, when the part was available to ship to a local dealer it would take 5 working days to get it into the country and another 5 working days to get it shipped to the dealer. i've been without my car now for over 2 weeks and my mechanic was told that the factory is only producing and shipping out only 500 every other week or so .... where i'm about number 10,999 on the waiting list i'd say that puts me at around 10 months without a car !!!! unacceptable ! the fact that this part is so far back ordered tells me that chrysler was using faulty parts to begin with or they wouldn't be rotting out like they are so consistently. my mechanic said he even tried to get the part from a network of junkyards and they all said that the exact same part were all half rotted out of all the sebrings in the lot .... help !! *tr | |||
| 07/15/2008 | 67000 | 1 | |
| Rear top strut brackets are made of aluminum and have disintegrated. this allows strut to shift outward resulting in coil spring rubbing on inside of rear tire. i am waiting on the replacement bracket, but dealer tells me there are 10,000 on back order! this is apparently a big problem with the top rear strut brackets on sebring convertibles and sedans. should have been recalled long before brackets desintegrate. *tr | |||