Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 04/01/2004 | 4 | ||
| Purchased four dunlop sp sport a2 tires for 2001 chrysler sebring convertible, size p205/60hr16, from tirerack. after installation, car had a severe vibration and steering wobble above 45 mph. installer, hub cap heaven in cary, nc, reinstalled four times in attempt to bring all tires into adjustment with regard to road force, including one tire being replaced by tirerack. car would be ok for four to eight hours, and then tires would begin to vibrate strongly again. sent by tirerack and dunlop to local goodyear dealer to verify, and two tires were considered definitely defective and one borderline. this means three out of the five tires would not stay in round after installation, and one or both of the remaining are likely to go out of round after driving for a while. still pursuing adjustment with tirerack. currently have all four tires installed on car. | |||
| TIRES - TREAD/BELT | |||
| 11/09/2005 | 3 | ||
| I bought a used car from hyannis honda, west main st., hyannis, ma the last week in may 2005. recently, i got a nail in my back rear tire. i took the vehicle to cape and island tire in falmouth, ma. after examining the tire, the manager said that they could fix the tire but it would be useless because all four of my tires would never pass the state inspection because my tires were to bald. after paying for 2 new rear tires($250), i took the car back to hyannis honda. the sales manager agreed that the tires were defective and they would replace the front 2 tire for free. a week later, after returning for a trip to ca at 10:30 p.m., the front tire was flat because hyannis honda didn't seal the tire properly and the battery was dead. the next day i returned to hyannis honda who agreed to fix the tire but said that my battery didn't have enough charge to start the car in the winter. i could purchase a new battery for $110. i discussed my situation with brian perry in hyannis, a certified inspection representative. he said that if he inspects a car and notices that the tires are unsafe, even if they are barely within state guidelines, he would warn the driver of the potential danger of driving on unsafe tire especially during the winter months. i really feel as though hyannis honda definitely has a conflict of interest in being able to inspect their own used car. the car they sold me might have passed the tire requirements but they should have warned me that i was riding on almost bald tire and that the battery was so old that it wouldn't work in the winter. i feel that their unethical behavior endangered my life and the lives of my family. i know the old adagebuyer beware but this is terrible behavior from a reputable honda dealership. *jb | |||