Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 04/21/2011 | 107392 | ||
| My clock spring failed rendering my horn, air bag, and cruise control inopperable. this seems to be a common problem with chyrsler products. | |||
| 07/15/2008 | 20000 | 1 | |
| Air bag light on 2002 chrysler sebring gtc convertible mysteriously goes on & off. this seems to be a stock trouble for this particular auto as seen on the internet. *tr | |||
| 07/15/2009 | 122000 | 1 | |
| Air bag light is on, stays on, and the alarm for it intermittently sounds. *tr | |||
| 02/12/2009 | 60000 | 1 | |
| The airbag light in my 2002 chrysler sebring lxi convertible comes on constantly. it comes on and off as it pleases. i am worried this is a safety issue. the chrysler dealership fixed it but a few months (after warranty was expired) it was back on. this has been an ongoing issue for about a year. *tr | |||
| 01/14/2009 | 41000 | 1 | |
| Airbag clockspring failed under normal driving conditions. car has 41,000 miles. *tr | |||
| 04/25/2008 | 68000 | ||
| Tl*the contact owns a 2002 chrysler sebring convertible. while the contact's daughter was driving 30 mph, the brake pedal extended to the floor when it was depressed. his daughter crashed into another vehicle and the front air bags failed to deploy. a police report was filed. the insurance company stated that the vehicle was destroyed and would not investigate why the air bags did not deploy. the contact's daughter received injuries to her face and neck. the failure mileage was 68,000. | |||
| 02/25/2007 | 64500 | 1 | 05/28/2002 |
| Heard cracking noises from steering column. air bag indicator light came on; horn does not work; cruise control does not work. note: dealer aware of problem. air bag clock spring failure. part is currently on national backorder from chrysler, according to dealer service mgr. as a result, vehicle does not have a functioning air bag srs, horn, or cruise control. basically, this one part failure has rendered the vehicle unsafe and illegal to operate while i await a manufacturer's back ordered part. *nm | |||
| 08/01/2006 | 400 | ||
| Airbag light comes on intermittently at various times, with no obvious triggers. sometimes it's on for days or weeks, other times it comes on and goes off every few seconds, other times it stays off for months. totally bizarre. i'm sick of it, but i can't trade it in with the light constantly doing stupid stuff like that. this has been happening since i bought the car in 2003. it's a 2002 sebring convertible. this has happened at least 400 times. *nm | |||
| 12/19/2005 | 5000 | 25 | 05/10/2002 |
| Air bag light began illuminating intermittently when car was approximately 9 months old. could not duplicate for repair. problem continues intermittently and brought in to a chrysler dealer about november of 2004 and resulted in replacement of seat belt tensioner. problem continued intermittently after about 3 months. brought into a chrysler dealer for service a third time in december of 2005. dealer wants $500+ for replacement of seat belt tensioner again and a clock spring (?) in the steering column. *nm | |||
| 06/19/2003 | 3 | 09/09/2002 | |
| I leased the 2002 sebring convertable lxi on sept 9, 2002 since then i have been having on going problems with the air bag light since june 2003 to this date may 2005. still having the problem. they have replaced the seat belt tensioner 3 times n the driver side and 2 on the passenger side, along with the seat belt buckle, set belt extracter. the dealership keeps replacing these parts but every other month it seems that the air bag like is still coming on. amongst other issues i am having with this vehicle such as the steering pulling left to right or when i excel {4 times this has happened} the steering spins 3-4 times completely around i have been complaining about this since june 2003. the transmission is bucking, slipping, and/or sticking into gear, i have been complaning about this issue to the dealership since february 2004. to this day may 15, 2005 all the above complaints are still an issue. | |||
| 12/17/2004 | 12 | ||
| Airbag light staying on, and clicking noise in steering wheel when turning. took to dealership where we purchased vehicle. they replaced a clock spring. *ak | |||
| 05/09/2003 | 6800 | 2 | 02/27/2002 |
| Second failure of 2002 chrysler sebring convertible air bag deployment . my wife had a head -on collision of left fender while turning. the airbag did not deploy. this is a the second time of an accident and the airbag did not deploy. my wife suffered a severe concussion again from the steering wheel although she was wearing a seat belt. is there a sebring air bag problem similar to the chrysler mini-van deployment. car is currently located at dealer undergoing repairs. *nlm | |||
| AIR BAGS - FRONTAL | |||
| 11/30/2007 | 74500 | 1 | 06/15/2003 |
| Major headache has been the recent engine damage as a result of what may be oil sludge gathered in the motor. engine seized briefly upon switching from 1st to 2nd gear, then began clicking upon acceleration or deceleration to/from high rpms (upshifting and downshifting). chrysler dealership claims the problem is broken connector rod and bearing in #2 cylinder, which necessitates a new engine. estimated price tag: $10,000 (more than vehicle's worth). other problems with this vehicle have included faulty passenger airbag part that required replacement; persistent dimming/flickering of instrument panel lights; multiple battery and headlight burnouts; emission leaks on two separate occasions requiring two separate repairs; and cd player skipping, requiring (according to chrysler) a completely new stereo system. speakers are somewhat shot and the driver-side sunvisor clip broke under slight pressure. *tr | |||
| 02/19/2003 | 8 | 05/21/2002 | |
| 2002 sebring convertible lxi with multiple still yet unresolved electrical problems : door locks (8+ times attempted repair) front passenger power window(2x attempted repair) , airbag light resulting failed seat belt tensioner(2x), wiper moter failed, stereo sytem (2x), other issues. | |||
| 05/31/2005 | 6 | 03/04/2003 | |
| Air bag warning light has come on several times for varying periods of time. under warranty they have replaced right front seat belt tensioner and seat belt buckle. warning light still comes on sometimes. they said that the bags will not operate when the light is on. the light must be on for them to work on it and it will normally be out by the time that i make an appointment and get it in. *jb | |||
| 08/12/2005 | 19000 | 1 | 06/10/2002 |
| Ran in back of vehicle. air bag didn't deploy. car is in shop being repaired. would like to know if this is happening on all chryler | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 05/01/2003 | 3 | ||
| Dt: the contact stated the srs light came on intermittently. the first time he took the vehicle to the dealership, and they were unable to diagnose the problem. the second time, they replaced the retracting spring in the passenger's side seat belt. the problem recurred. the dealership replaced the clock spring in the steering column and the retractor spring in the seat belt. the vehicle is currently at the dealership being repaired. *ak | |||
| 09/30/2002 | 1 | 02/28/2002 | |
| Engine light sensor, air bag sensor keeps coming on. took in to dealer for engine light sensor 3 months ago to correct that. today, took in to dealer for air bag sensor light which kept coming on every 10 seconds. dealer stated because of a bad sensor in the seatbelt contraption air bag light was coming on--doesn't make sense to me. so, of course they had to order some kind of part to the tune of 118 dollars plus labor so bill was 330 dollars to fix something which i believe is defective and their fault. what the air bag light has to do with the seat belt is beyond me. noticed a similiar complaint on your site dated september 30, 2004 at 03:21 pm for same model car. i think this needs to be investigated. as the person stated in their complaint, air bag can deploy for no reason, or air bag will not deploy in the event of accident. i believe this is a severe safety issue here.*ak | |||
| 07/26/2004 | 26000 | 3 | 01/03/2003 |
| 1. airbag light intermittently goes on. . no accident or damage yet 3. multiple trips to service dealer to fix seats, seat belts, and air bag light/sensor. *ak | |||
| 09/09/2002 | 5 | 09/09/2002 | |
| I have leased my 2002 sebring convertiable lxi on sept 9, 2002 since then the car has been back for numerous times. beginning not even 3 months and 500 miles into lease. i started having problems with it. electrical (air bag light, altertator light, engine light, driver side heated seat), transmission has recently had been serviced and parts have been replaced, i have been telling chrysler (dealership) since about 500 miles and they told me it wasn't anything, they recently replaced a couple of things at about 26,866. i was having and still having trouble with the ignition key not coming out of the ignition on my last service (march 04) they've replaced the ignition collar. i have tried to return or trade in for a new chrysler car but they say since i am in a lease there's nothing i could do about it. the air bag light is still coming on every 10 seconds since my last service march 04 but they say nothing is wrong. from what i understand correctly there's two things that could happen 1. air bag will not deplote if i was in an accident and 2. it could deplote at any given time while i'm driving. so needless to say i do not feel safe driving this car. the dealership doesn't seem to care. can you help me . *ak | |||