Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
01/15/20031030001
 I bought the car brand new, added the extended warranty and had several things go wrong. just to name a few: engine shut down without warning and had to be replaced when it was just over the 100,000 mile warranty even though oil changes and regular maintenance was done 3-4000 miles, transmission pan had metal shavings in it which resulted in poor performance, control arm had to be replaced after chrysler dealership told me the problem was the motor mounts(i did not need the mounts replaced and the repair was not done under warranty), water pump & thermostat housing(was told both weren't covered and should have been), rear window defroster replaced and/or fixed three times, driver power window regulator replaced(glass had to be replaced because of damage from the regulator, which i paid), visor vanity light-part ordered but too late when tried to have it replaced(was not notified that part was in), dash lights-on & off, headlights replace several times, hub seal replaced, passenger seat adjust arm broken, lighter inoperative, check engine light on first month i had the car! *tr
EXTERIOR LIGHTING - HEADLIGHTS
11/30/200774500106/15/2003
 Major headache has been the recent engine damage as a result of what may be oil sludge gathered in the motor. engine seized briefly upon switching from 1st to 2nd gear, then began clicking upon acceleration or deceleration to/from high rpms (upshifting and downshifting). chrysler dealership claims the problem is broken connector rod and bearing in #2 cylinder, which necessitates a new engine. estimated price tag: $10,000 (more than vehicle's worth). other problems with this vehicle have included faulty passenger airbag part that required replacement; persistent dimming/flickering of instrument panel lights; multiple battery and headlight burnouts; emission leaks on two separate occasions requiring two separate repairs; and cd player skipping, requiring (according to chrysler) a completely new stereo system. speakers are somewhat shot and the driver-side sunvisor clip broke under slight pressure. *tr
12/01/20057500060005/01/2003
 Tl*the contact owns a 2002 chrysler sebring convertible. the contact could not see the road when driving various speeds at night. he could only see when the high beam lights were activated. the mechanic stated that the lenses should be replaced. as of december 20, 2007, the mechanic had not replaced the lenses. the failure mileage was 75,000 and current mileage was 159,000. updated 01/17/08 *bf the consumer stated the mechanic informed him the cost for the repair would be $600.00. updated 01/17/08 *tr
04/03/20037
 Approximately a month after i purchased the car new, i was driving home from work very late at night, my lights went out about 4 or 5 times. they would come right back on when i hit the dimmer switch, but it was really frightening. i took the car back to the dealer and they found a loose wire in the steering column. now, 2 years later, may 2005, on the way home from work at 2a.m. my lights went out two times and came back on when i hit the dimmer switch.