Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 10E059000 | FEDERAL-MOGUL CORPORATION | E (Equipment) | 22689 | MFR | CHRYSLER GROUP LLC | 12/27/2010 | 12/27/2010 | |||||||||
| Defect Summary | Federal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing. | |||||||||||||||
| Consequence Summary | If there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 09E056000 | QUALIS AUTOMOTIVE LLC | E (Equipment) | 5787 | 11/09/2009 | MFR | CHRYSLER GROUP LLC | 10/09/2009 | 10/13/2009 | ||||||||
| Defect Summary | Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer. | |||||||||||||||
| Consequence Summary | Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Qualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/12/2010 | 104244 | ||
| This complaint follows others that own the sebring conv. and the sludge buildup,.i also do reg. maint. on the vehicle and now have an engine that has siezed & failed in the middle of the highway almost causing a pileup. i have researched this vehicle and have found numerous complaints on this problem, not only on this site but several others, i also understand that a class action suit is being brought againt chrysler on the 2.7ltr engine for this fact. the oil light kept flickering took it in to have it checked out and could not find anything wrong, levels correct, it would go out for awhile and then boom.this would go on like every 3 months or so since i haved owned this car .never again chrysler.will it take a death for you to order a recall on these engines??? | |||
| 05/22/2011 | 155000 | ||
| On may 22, 2011, i was driving my 2002 chrysler sebring convertible onto a main road here in florida and all of the sudden there was a huge thud, my car crashed to the ground, and it jolted forward after forcing a stop. i got out of the car and the body of my front passenger side had fallen on top of my tire. the police arrived and said that it was my control arm. i spent over $150 getting it towed numerous places and i was finally told that it was my front control arm and lower ball joint. they told me it was going to be $1500 to repair because my drivers side control arm and lower ball joint look like they are going to do the same thing. i went to the vehicle center section on my car insurance website and to my surprise there are three vehicle recalls for my year and model. i did not think that i was going to find anything, but there is a recall for the exact thing that happened to my car. i called the manufacturer and they said that my vin does not match for any recalls. this is a very dangerous situation. the exact thing that is being recalled happened to me, but it doesn't seem to matter. shouldn't my safety be number one? the police and towing company, as well as my parents, said that i am lucky to be alive. if i would have been on the highway that i was headed to and the control arm and ball joint would have broken/fallen off, i could have been seriously injured or worse. there needs to be justification for them to deny my claim. just because it doesn't fall under their recall list doesn't mean it shouldn't. these types of parts are made to last in all other cars. my car is not that old, and this didn't just happen out of the blue. i think that my car should be checked out for the recall, otherwise the other one is going to do the same thing, and next time i might not be so lucky. | |||
| SUSPENSION - FRONT | |||
| 04/09/2011 | 120000 | ||
| Tl* the contact owns a 2002 chrysler sebring convertible. while driving approximately 5 mph, the front end of the vehicle collapsed. the contact stopped the vehicle and noticed that the front driver side ball joint had separated. the manufacturer was notified of the failure and the contact was told that the vehicle was not included in the recall associated with nhtsa campaign id number 10e059000 (suspension:front:control arm:lower arm). the vehicle was not repaired. the failure and current mileage was 120,000. | |||
| 04/09/2011 | 120000 | ||
| Tl-the contact owns a 2002 chrysler sebring convertible. while driving approximately 5 mph the front end of the vehicle collapsed. the contact stopped the vehicle and noticed the front driver's side ball joint was separated. the manufacturer was notified and the contact was told the vehicle was not included in the recall associated with nhtsa campaign id number 10e059000 (suspension:front:control arm:lower arm). the vehicle was not repaired. the failure and current mileages were 120,000. sm. | |||
| 12/13/2010 | 73000 | ||
| Upper control arm broke! | |||
| 01/15/2003 | 103000 | 1 | |
| I bought the car brand new, added the extended warranty and had several things go wrong. just to name a few: engine shut down without warning and had to be replaced when it was just over the 100,000 mile warranty even though oil changes and regular maintenance was done 3-4000 miles, transmission pan had metal shavings in it which resulted in poor performance, control arm had to be replaced after chrysler dealership told me the problem was the motor mounts(i did not need the mounts replaced and the repair was not done under warranty), water pump & thermostat housing(was told both weren't covered and should have been), rear window defroster replaced and/or fixed three times, driver power window regulator replaced(glass had to be replaced because of damage from the regulator, which i paid), visor vanity light-part ordered but too late when tried to have it replaced(was not notified that part was in), dash lights-on & off, headlights replace several times, hub seal replaced, passenger seat adjust arm broken, lighter inoperative, check engine light on first month i had the car! *tr | |||
| 01/15/2003 | 10000 | 0 | 11/19/2001 |
| Car has been brought in for service 3 times to correct a thumping sound from the front of the car when starting from a stand stil or very slow rolling. dealers (2) have been unable to find reason, tightening front axel bolts on one occasion with no effect. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 02/10/2008 | 7000 | 1 | 07/10/2002 |
| Tl*the contact owns a 2002 chrysler sebring convertible. corrosion was present on the lower control arm ball joint seal. no repairs have been made. the failure mileage was 7,000 and the current mileage was 9,000. updated 10/27/09 *cn the consumer stated the lower control arm ball joint seal boot failed. it deteriorated which caused separation of the ball joint. updated 10/28/09.*jb | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 04/18/2008 | 80244 | 1 | 07/07/2002 |
| There was a creaking sound underneath the front passenger side seat when all of a sudden the front of the car dropped down and i had difficulty controlling the car. the right front ball joint had broken. prior to this event i had been driving 55mph with 2 children in the car. thankfully, i had dropped the children off and was traveling at 25 mph when the failure occurred. *tr | |||
| SUSPENSION - REAR | |||
| 08/16/2008 | 74942 | 1 | |
| Driving across rr tracks at less than the posted speed and the driver's side rear strut mount broke and began banging in the well area of my 2002 chrysler sebring convertible. i contacted several local garages, the chrysler dealership where i purchased the car, and mopar parts online to get price and availability on the part. i've been told by everyone, the part # 4879071 ad is on national back order with no availability date. per mopor some customers have been waiting over 5 months for the part. per the dealership no recall or safety bulletin has been issued on this part. per the dealership and mopar there are over 5,000 mounts on backorder and none are getting filled. i can not fix the failure due to unavailability of the part. with this many on back order, apparently there is a problem and no one is addressing or willing to admit there is a problem and correct it. *tr | |||
| 07/17/2008 | 110000 | ||
| Tl*the contact owns a 2002 chrysler sebring convertible. while driving approximately 25 mph, the contact heard a loud noise underneath the vehicle. there were no warnings prior to this failure. the vehicle was taken to an independent mechanic and it was discovered that the rear strut mounts were corroded. the technician recommended that both strut mounts be replaced. the vehicle is currently being repaired for the malfunction. the failure and current mileages were 110,000. | |||
| 07/05/2008 | 90000 | ||
| Tl*the contact owns a 2002 chrysler sebring convertible. while driving approximately 55 mph, the rear strut mount detached from the vehicle. the contact took the vehicle to the dealer and they stated that the rear strut was corroded, which caused it to fail. the technician also stated that the company that manufactured the parts was no longer in business; therefore, they could not provide her with an estimate of when the parts would be produced to make the repairs. as of july 24, 2008, the vehicle has not been repaired and cannot be driven. the manufacturer did not assist. the failure and current mileages were 90,000. | |||