Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 10E059000 | FEDERAL-MOGUL CORPORATION | E (Equipment) | 22689 | MFR | CHRYSLER GROUP LLC | 12/27/2010 | 12/27/2010 | |||||||||
| Defect Summary | Federal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing. | |||||||||||||||
| Consequence Summary | If there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 09E056000 | QUALIS AUTOMOTIVE LLC | E (Equipment) | 5787 | 11/09/2009 | MFR | CHRYSLER GROUP LLC | 10/09/2009 | 10/13/2009 | ||||||||
| Defect Summary | Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer. | |||||||||||||||
| Consequence Summary | Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Qualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT | |||||
| 02020 | 10/23/2002 | 10000590 | Incorrect fasteners at the rear attachment for the front stabilizer bar bushing clamp. *tt | 03/25/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 06/01/2003 | 2000 | 11 | 05/09/2003 |
| Problems started even before the first payment was due. the transmission was replaced twice and still jolts when driving and slips out of gear. on the third occasion i was told by the service manager that it is normal for the sebring's drive that way and it was not fixed. over time the fuel pump has been replaced three times and still has the same problem. the roof has leaked. the doors shake. automatic windows do not work properly. both front seats do not lock into place. the key is difficult to remove on occasion. i have had two alignments done but the front end shakes when driving and has a rubbing/grinding noise. the car has 43,000 miles and i consider it unsafe and unreliable for long distances. *jb | |||
| 02/03/2003 | 10 | 15 | |
| The vehicle's roof leaked, the windows shook, and the steering wheel rubbed. then, the wheel bearings went out, the driver's door was loose, and gas gauge broke. also, the suspension was defective. *ak the steering rack was replaced, both door panels were replaced, the rear windows would shake when opened and closed, the regulator cable was knotted, the left 1/2 regulator was replaced, the front tires were rubbing, the front end displayed a clunking noise, the backing plate was bent, the key did not come out at times, but no repair was needed at the time, the check engine light stayed on, a tire blew out and the wheel bearings were replaced. the fuel sending unit volts were too high per engine light and the fuel gauge was not moving. wiring was found open in the fuel pump module which was replaced. *sc | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 03/25/2010 | 70000 | ||
| Tl*the contact owns a 2003 chrysler sebring convertible. when the vehicle was turning to the left at approximately 8 mph, the contact heard a noise. the vehicle was taken to an authorized dealer where the lower ball joints were replaced. the failure mileage was approximately 70,000. the current mileage was approximately 7,000. | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 02/03/2003 | 10 | 15 | |
| The vehicle's roof leaked, the windows shook, and the steering wheel rubbed. then, the wheel bearings went out, the driver's door was loose, and gas gauge broke. also, the suspension was defective. *ak the steering rack was replaced, both door panels were replaced, the rear windows would shake when opened and closed, the regulator cable was knotted, the left 1/2 regulator was replaced, the front tires were rubbing, the front end displayed a clunking noise, the backing plate was bent, the key did not come out at times, but no repair was needed at the time, the check engine light stayed on, a tire blew out and the wheel bearings were replaced. the fuel sending unit volts were too high per engine light and the fuel gauge was not moving. wiring was found open in the fuel pump module which was replaced. *sc | |||
| 1 | 09/01/2002 | ||
| There were problems with the wheel bearing and brake caliper bolts falling out. (it was a new vehicle) the manufacturer was contacted by mail and the consumer had no response. the dealer was contacted and stated there was no explanation as to why this happened to the vehicle. *ak there was a humming noise coming from the front end and the transmission had become inoperative. *scc *jb | |||
| SUSPENSION - REAR | |||
| 09/06/2006 | 68000 | 1 | 03/01/2003 |
| Dt*: the contact stated while driving 25 mph on a street, the vehicle struck a small pothole, and a banging noise was heard coming from the right rear of the vehicle. an independent repair shop inspected the vehicle, and determined the rear suspension mounting bracket was corroded and needed to be replaced. additionally, the mechanic determined the corrosion was due to excessive road salts. the manufacturer was notified. | |||