Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
11/27/200780000106/15/2004
 2004 chrysler sebring convertible 2.7 liter engine failure. this engine seized while i was driving luckily it i was only going 35 mph and i had time to pull the vehicle off the road. this vehicle has had an air bag light on since i bought it and no dealership has been able to solve the problem there has been numerous issues with the car throughout the three years i have owned it. i am a single parent who is without a car for over two months now but paying $350.00 a month on it. i have maintained this car on a regular basis and chrysler has denied the claim even though every mechanic i have talked to says this is a common problem with the engine. i have to invest almost $5,000.00 in a car this month that blue books at maybe $8,000.00. i will never buy another chrysler again and want anyone that is considering one of their products to reconsider. this issue can crush you financially i had to decide weather to let them repo the car and devastate me financially or to just save all of my extra money to make the repair. it has been the most financially devastating event in my life. i serviced this car regularly through individuals and sometimes jiffylube but it still was maintained. regardless this is a well known defect and any vehicle that is only three years old and has 80,000 miles on it should not have a blown engine. i trusted this car would at least last me through my loan. this is irresponsible on chryslers part for not taking some responsibility for these cars how could they abuse the public in this way. *tr
AIR BAGS - FRONTAL
10/14/2008660001
 Traveling on the interstate two cars got into a fender bender another crashed into them and i was traveling behind the third vehicle when i applied the brakes and sent into a skid. my car slid a good distance until it crashed right into the back of the third vehicle which was a volvo in which their air bags deployed. my sebring did not stop nor did the air bags deploy. i was traveling around 30-40 mph when the impact happen. will not have confirmation until tomorrow but it appears that the car will not be salvageable. it is my understanding that anti-lock brakes should prevent a skid on a dry surface on a clear day. *tr
06/14/2008260001
 The airbag light goes on and off at random. chrysler has replaced the seatbelt tensioner on two separate occasions to fix the problem. it is now recurring and the local chrysler dealer wants to replace both driver and passenger seatbelt tensioners to turn off the light. i believe, from online queries, that this is a common problem with this particular car model series. the condition is clearly unsafe. *tr
02/16/20082
 Brakes and air bags the brakes would not catch upon trying to stop and caused a rear end collision. also the air bags came out upon crash at maybe 20 miles per hour and caused a broken arm and a laceration under the chin and had to be stitched and person is hospitalized. *tr
09/01/200730000103/05/2006
 Tl*the contact owns a 2004 chrysler sebring convertible. on 09/01/2007, while driving 35mph the contact crashed into the rear end of a vehicle. the antilock brake system failed and none of the air bags deployed. the front passenger bruised her knees on the dashboard, severely bruised across her abdomen chest. the passenger also had an injury to her neck and was unable to work for two days. pictures are available. a police report is available. the vehicle was towed. the mechanic has not diagnosed the vehicle. the weather was not a factor. the current and failure mileages were 30,000. the purchase date of the vehicle was 3/5/2006.
AIR BAGS - ON-OFF SWITCH ASSEMBLY
11/01/20063200010006/01/2004
 Tl*the contact owns a 2004 chrysler sebring convertible. the contact stated that the air bag light blinks on and off. he took the vehicle to the dealer and they advised him to drive it and shut the engine off approximately thirty times to correct the failure. the contact obeyed and the failure stopped for approximately four months before it recurred. the dealer is unable to determine the cause of failure and no recalls were found for the air bag. the current and failure mileages were 32,000. updated 09/05/07 *tr